Campus Access & Services

How do Level 5 measures impact the campus?

Based on the detailed advice to our sector regarding Level 5 measures, as before, we will continue with essential on-site activities, including:

  • Scientific research and development services
  • Educational activities where on-site presence is required, such as lab-based and practical tuition

Scheduled access to the Library will continue. We are mindful of the need for other on-site study space and will continue to provide such spaces, while avoiding congregation risk consistent with Level 5 measures.

The measures allow for the provision of necessary on-site support to meet the mental health and welfare needs of students. We are very mindful of the importance of these services at this time and we will work to make them available in adherence with public health advice.

Under Level 5, physical attendance at workplaces is only permitted for those providing and supporting the essential on-site activities outlined, where this cannot be delivered or supported remotely.

Travel to and from campus for essential on-site activities in adherence with public safety guidelines is permitted under Level 5 measures.

Campus accommodation will remain open to students and staff but with no visitors permitted. In line with Level 5, from Wednesday midnight students are asked to exercise within 5 kilometres of their accommodation and not visit other households.

How will I navigate campus?

Access & Exit: The Buildings and Estates team have installed new signage to help you find your way in and out of buildings. These include:

  • Signs to show you where to enter buildings (yellow signs in the example above)
  • Signs to indicate no entry (red signs in the example above)
  • Signs to help you find rooms and services within buildings quickly (purple signs in the example above)

Navigating Buildings Safely: There will be lots of additional signage inside and outside to help you move through buildings safely and avoid congestion.

Look out for directional signage, which will show you how to move through buildings to avoid congestion.
Capacity signage will show you how many people may occupy spaces like toilets and lifts, to help ensure proper social distancing.
Other safety signage around campus will remind you to protect yourself and others by wearing face masks, washing your hands, maintaining social distance, etc.

Plan your route in advance: Take a look at the Buildings & Estates building maps that show the access points and navigation routes for your most frequest buildings.

  Maps of Teaching and Learning Buildings

In Case of Emergency: In cases of emergency, like a fire alarm, you are advised to exit the building through the quickest route possible regardless of COVID-19 signage.

What campus services are open now?

Most campus services are currently closed.

You can access the following services but please take note of any access restrictions or booking requirements.

  • University Library: The James Hardiman Library has reopened to users from Monday to Friday, 8.30am - 8pm, Saturdays 8.30am - 5.30pm and Sundays 10am-5.30pm. There are new access restrictions and protocols in place to make sure it is safe for staff and users, and you must book your seat in advance. You can find further details of services and of the booking process, on the Library website.
  • University Mail Centre: University staff are asked to deliver and collect their mail directly from the Mail Centre between 9am-1pm Monday to Friday. Find out more about COVID-19 precautions at the Mail Centre here.
  • University Crèche: Spraoi ELC continues to provide a childcare service in the University Crèche. Find more information and contact details at: www.nuigalway.ie/creche
  • Restaurants and cafés on campus: The following restaurants and cafés will remain open for take away service. 

--------- Stem café (in the Clinical Sciences Institute): OPEN Monday - Friday, 8.30am - 3.30pm

--------- SULT (South Campus): OPEN Monday - Friday, 9.30am - 4.30pm

  • Retail units on campus: Our campus retailers are assessing the impact of the Government's enhanced public health protection measures for higher education institutions (announced 25 September) and, as a result, most retail units on campus are currently closed until further notice. Exceptions include:

--------- SU Shop: OPEN Monday - Friday, 8.30am - 4pm

--------- MediaLinn (print and stationery): OPEN Monday – Thursday, 9am - 5pm (9am - 4pm on Fridays)

--------- University Bookshop: OPEN Monday – Friday, 10am – 1pm. Online book service: O’Mahonys, who operate the campus bookstore, have created a bespoke webpage listing NUI Galway recommended text books. Orders can now be placed at: www.omahonys.ie/nuig. Due to the limited space in the campus bookstore, a maximum of two customers are permitted at any one time. We therefore recommend that you ruse the online platform to browse and purchase books. Queries? Please email Clare Duddy: nuig@omahonys.ie

--------- Pharmacy: The on-campus pharmacy is OPEN Monday – Friday, 9.30am – 5pm. A free local prescription delivery service is available to NUI Galway students through Matt O'Flaherty's Eyre Square pharmacy. The contact details are mattoflahertys.eyresq@healthmail.ie and (091) 563526.

  • University Sports Centre: 

    Unfortunately, the Sports Centre, including our Swimming Pool and Gyms, have temporarily closed in response to the Government decision to move to Level 5 nationally. Kingfisher Club will continue to provide members with live stream classes on their app.

Can I access buildings to collect equipment?

University staff can request limited access to buildings on campus to collect equipment. For documents and forms relating to the Specific Purpose Access Requests on campus, please use Google Chrome or Internet Explorer browsers to visit the following Sharepoint sites:

Is the shuttle bus service currently running on campus?

No. There is currently no shuttle bus service on campus.

Are any catering facilities currently operating on campus?

Our campus caterers are assessing the impact of the Government's enhanced public health protection measures for higher education institutions and, as a result, most restaurants and cafés on campus are currently closed until further notice. Exceptions include:

  • Stem café (in the Clinical Sciences Institute): OPEN Monday - Friday, 8.30am - 3.30pm
  • SULT (South Campus): OPEN Monday - Friday, 9.30am - 4.30pm

Are any retail units currently operating on campus?

Our campus retailers are assessing the impact of the Government's enhanced public health protection measures for higher education institutions (announced 25 September) and, as a result, most retail units on campus are currently closed until further notice. Exceptions include:

  • SU Shop: OPEN Monday - Friday, 8.30am - 4pm
  • MediaLinn (print and stationery): OPEN Monday – Thursday, 9am - 5pm (9am - 4pm on Fridays)
  • University Bookshop: OPEN Monday – Friday, 10am – 1pm. Online book service: O’Mahonys, who operate the campus bookstore, have created a bespoke webpage listing NUI Galway recommended text books. Orders can now be placed at: www.omahonys.ie/nuig. Due to the limited space in the campus bookstore, a maximum of two customers are permitted at any one time. We therefore recommend that you ruse the online platform to browse and purchase books. Queries? Please email Clare Duddy: nuig@omahonys.ie
  • Pharmacy: The on-campus pharmacy is OPEN Monday – Friday, 9.30am – 5pm. A free local prescription delivery service is available to NUI Galway students through Matt O'Flaherty's Eyre Square pharmacy. The contact details are mattoflahertys.eyresq@healthmail.ie and (091) 563526.

Can I park on campus?

Yes, parking on campus is operating as normal, as is clamping!

Please ensure you park in the correct zones and that your parking permit is up-to-date.

How do I get forms stamped / validated by the University at this time?

The Student Registry Helpdesk can stamp and complete a range of forms electronically, including:

  • Medical card application forms
  • Jobseeker’s Allowance
  • Jobseeker’s Benefit
  • Back to Education Allowance
  • Disability Allowance
  • Carer’s Allowance
  • Child Benefit
  • Pension-related
  • Family Income Supplement
  • TUSLA

To see how visit the Student Registry website.

Can suppliers make deliveries to campus?

All non-critical deliveries to the University should be postponed until after the University reopens. For critical deliveries during the University closure (e.g. for laboratories), staff should contact their suppliers directly to make arrangements.

Safety Measures on Campus

What do I need to bring with me?

  • Face mask: If you have to go onto campus please make sure to have a face mask with you. The University requires that all staff and students wear a face covering while indoors in public areas or shared spaces on campus. For more information on control measures see the Health, Hygiene and Travel section.
  • HSE COVID Tracker App: Make sure to download the HSE COVID Tracker app to your smartphone in advance of coming on to campus. Assess your health every day and as soon as you feel any symptoms of COVID-19, make sure to log them on the app.
  • NUI Galway ID Card: As always, make sure to have your Student ID or Staff ID with you. This is particularly important this year for accessing some services.

What do I need to do to protect myself and others while on campus?

Each one of us has an important role to play in reducing the spread of COVID-19 in our university. The following steps are vital in keeping the virus at bay:

  • Act immediately on any symptoms: As soon as you feel any symptoms of COVID-19, contact the Student Health Unit or your GP to arrange a free test.
  • Keep your distance from other people: Maintain distance from others to protect against the spread of the virus.
  • Wear a face mask: Students and staff must wear a face covering while indoors in public areas or shared spaces on campus.
  • Wash your hands regularly and thoroughly: Use soap and water to keep your hands clean. Look out for hand sanitisation stations across campus.
  • Cover coughs and sneezes: Cover your mouth and nose with a tissue or your sleeve when you cough and sneeze. Put used tissues into a bin and wash your hands.
  • Minimise your contacts: Keep your close contacts to a small number of people and limit the amount of time you spend in direct contact with other people.
  • Avoid crowded areas: If the area you are in becomes congested, leave.
  • Follow signage: Be aware of signage around you and follow directions and instructions as you access and navigate campus.
  • Log your health status: Open the HSE COVID Tracker app every day and log your health status. As soon as you feel any symptoms of COVID-19, make sure to log them on the app.

What is the University doing to reduce the risk of spreading the virus?

The University is implementing a wide range of control measures to make your learning and work environment as safe as possible. These include:

  • PPE
  • Physical distancing
  • Cleaning and disinfection
  • Signage

Read more about how we are reducing the risk of COVID-19 on campus in our COVID-19 Access to Campus Protocol - 10 September 2020.

You should also check out our Health, Hygiene and Travel section of the Alerts website.