Accommodation Concerns

I want to plan my accommodation for next academic year. What will I need and when? Can campus accommodation still be booked?  

All students are encouraged to be in Galway from September, to be available for on-campus learning, and to experience the fullest student learning experience possible, given the COVID-19 restrictions. You should book accommodation and expect to be present in Galway throughout the semester.

Our campus residences, Corrib Village and Goldcrest Village are already fully booked for the next academic year. However, it is usual to receive cancellations after the CAO offers and we are accepting applications to our waiting list at www.campusaccommodation.ie/students. Following receipt of cancellations, we will offer any available accommodation to waitlisted applicants from a computer generated random selection by email. We will continue to abide by public health guidelines to ensure a safe living and study environment and, where possible, we will plan allocations to ensure students are in apartments with other students studying the same programmes to support peer-to-peer learning and laboratory/group project work.

In addition, there is a wide choice of private off-campus accommodation available and all of the details are listed on NUI Galway Accommodation Office.

Our team in campus residences are developing plans, in compliance with public health guidelines, to ensure the safe return of residents to campus.  We will have many virtual events and activities organised to support our students settle into university life.

Support with accommodation in en suite bedrooms and delivered meals with be available for students travelling from overseas who need to adhere to the 14 day restricted movements requirement on arrival in Ireland.

I am a NUI Galway students from overseas still located in Ireland. What should I do?

We have consistently recommended to international students that they give significant consideration to returning home. We understand that this may not be possible in some instances. Your safety and welfare is our priority and this decision is necessary given the quickly changing COVID-19 situation.
For overseas students who are not or cannot travel home at present, please complete the online survey and make yourself known to the International Office, by emailing: international@nuigalway.ie 

I cannot get a place in Corrib Village and urgently need to find an alternative. Where can I look for accommodation?

You can find information on finding accommodation here  Check out accommodation currently listed on NUI Galway Studentpad at www.nuigstudentpad.ie

You can also contact:
E: Teresa.kelly@nuigalway.ie
T: +353 91 492364

I think I have contracted COVID-19 and my flatmates want me to leave the accommodation. Where can I get advice?

You should contact the HSE public advice line at 1850241850 regarding your medical condition and follow their advice or follow https://www2.hse.ie/coronavirus/ for accurate information.
For personal support from Student Services regarding accommodation, money, isolation etc please see the relevant information here

I have vacated my accommodation and gone home. Will I have to pay rent when I am not there?

The Government has introduced the following emergency measures to protect tenants:

  • A moratorium (a suspension or freeze) on notices to leave rental accommodation
  • A moratorium (a suspension or freeze) on rent increases for the duration of the COVID-19 pandemic
  • An increase in the notice period for tenancies of less than six months from 28 to 90 days

The above means in accordance with Government advice that if you are a tenant you cannot be asked to leave the accommodation that you are in for the period of the emergency. Tenants are obliged to continue to pay rent but landlords have been asked by the Government to actively engage with tenants. Please consult with the following for more details on the emergency measures and government supports available: https://www.housing.gov.ie/housing/covid-19-coronavirus/guidance-document-covid-19-supports-landlords-and-tenants

If a student has any difficulty with their landlord or have been asked to leave their rented accommodation during the period of the COVID-19 emergency, they should in the first instance immediately seek advice from the Residential Tenancies Board (RTB) and/or the national housing charity, Threshold, which operates the Tenancy Protection Service. You can also contact Threshold at https://www.threshold.ie/covid-19/ or   1800 454 454 or by email: advicegalway@threshold.ie

Can I get my deposit returned?

This will be governed by the terms of your lease or licence. Please engage with your landlord to discuss in the first instance. To end a tenancy correctly the appropriate period of notice must be given and any deposit returned unless for example there may rent arrears, utilities bills due or damage to the property. If your tenancy is at risk or impacted in any way as a result of the COVID-19 pandemic, contact Threshold at https://www.threshold.ie/covid-19/ or   1800 454 454 or by email here

I am returning to Ireland as an Erasmus student. If I have to self-isolate, where is accommodation available?

Please check out www.campusaccommodation.ie

I have been offered accommodation at one of the privately owned student residences for this September. Will it be still kept for me if we are not allowed to start the academic year 2020/21 on schedule?

The University works with 10 other privately owned and managed student residences, as listed below:

Dúnáras 
Cúirt na Coiribe
Gort na Coiribe
The Student Village at Menlo Park Apartments
Centrepoint Apartments
Donegan Court
Atlantis Apartments
Swuite
The Westwood
Fairgreen;

If you have booked one of these for the upcoming academic year (2020/21), you should contact the student residence directly.  Click on the link of the residence and you will find their contact details.  The staff in these residences will be best placed to answer your query directly as they each operate individually.

I have been offered accommodation at NUI Galway and have paid my deposit but when now will we be expected to pay the first instalment?

For students who have booked and paid their deposits they will be contacted directly by the on-campus management team who look after both Corrib Village and Goldcrest.  They will advise when the first instalment is due. We expect you will not be required to pay the first instalment until it is known exactly when first years will be arriving on campus and right now we are waiting for guidance from the Department of Education and Skills on this. So once you have the deposit paid just sit tight and focus on your studies.  Prospective tenants/students will be informed regularly on any updates we receive.

What impact will the latest legislation (end of March 2020) make to me if I’m renting in Galway?

 The Government has introduced the following emergency measures to protect tenants:

  • A moratorium (a suspension or freeze) on notices to leave rental accommodation
  • A moratorium (a suspension or freeze) on rent increases for the duration of the COVID-19 pandemic
  • An increase in the notice period for tenancies of less than six months from 28 to 90 days

The above means in accordance with Government advice that if you are a tenant you cannot be asked to leave the accommodation that you are in for the period of the emergency. Tenants are obliged to continue to pay rent but landlords have been asked by the Government to actively engage with tenants. Please consult with the following for more details on the emergency measures and government supports available: https://www.housing.gov.ie/housing/covid-19-coronavirus/guidance-document-covid-19-supports-landlords-and-tenants

If a student has any difficulty with their landlord or have been asked to leave their rented accommodation during the period of the COVID-19 emergency, they should in the first instance immediately seek advice from the Residential Tenancies Board (RTB) and/or the national housing charity, Threshold, which operates the Tenancy Protection Service. You can also contact Threshold at https://www.threshold.ie/covid-19/ or   1800 454 454 or by email: advicegalway@threshold.ie

Is there any way to defer my unused rent as the Institute requested we leave earlier than planned due to the COVID-19 pandemic?

This will be governed by the terms of your lease or licence. Please engage with your landlord to discuss in the first instance. To end a tenancy correctly the appropriate period of notice must be given and any deposit returned unless for example there may rent arrears, utilities bills due or damage to the property. If your tenancy is at risk or impacted in any way as a result of the COVID-19 pandemic, contact Threshold at https://www.threshold.ie/covid-19/ or   1800 454 454 or by email to accommodation@nuigalway.ie 

Please consult with the following for more details on the emergency measures and government supports available: https://www.housing.gov.ie/housing/covid-19-coronavirus/guidance-document-covid-19-supports-landlords-and-tenants

As a result of the current circumstances we have all moved out with 2 months remaining in the house. We did not sign any contract. If we don’t pay rent for the next two months does that mean we will definitely loose the deposit? Or is there a different way of going about it? The landlord is not being accommodating during this situation.

Unfortunately, despite COVID-19, the landlord is under no obligation to allow you terminate your lease without serving valid notice. Should you leave without serving notice, the landlord would be entitled to withhold your deposit to cover loss of rent. For more advice, please email advicegalway@threshold.ie.

Please consult with the following link for more details on the emergency measures and government supports available: 

To apply to The Student Village at Menlo Park Apartments do we have to post our application form because it asks for 300 euro along with it?

It is advisable to contact Menlo directly by email apartments@menloparkhotel.com with queries. Booking form is available on website www.menloparkgalway.com please print, complete and return the application by email and use the bank details in the application pack for booking deposits. It is our understanding that you have to post the application form and deposit. It is not recommended to post cash.

I am an international student coming to Galway in September of 2020. Due to the Corona crisis, I postponed applications for student housings. Now I am panicking as I see that most deadlines for applications are over and the on-campus accommodations' waiting lists only show an option for 2021. Is there any advice you can give on approaching applications now?

Our campus accommodation https://www.campusaccommodation.ie/students/ has a waitlist open for the 2020/2021 academic year and there are details of more accommodation available on https://www.nuigalway.ie/student-life/accommodation/

There are residences still with availability listed on this web site for the coming academic year.  

I am a Leaving Cert student that will be staying in Corrib village next year. I got a place in a twin room and I was hoping to room with my friend who did not get a place. Is there any way I can request that we stay together?

It is likely that more space may be available after the announcement of the Leaving Certificate results. Your friend needs to apply to our waitlist which is open and if your friend is successful in getting a place then, we will do our very best to accommodate you together. Best of luck with your studies. 

Is the University doing anything to help those in private accommodation (Gort na Coiribe, Dunaras etc.) to get money back?

We do liaise with private accommodation owners and are very clear that the health and welfare of our students is paramount. However in the case of private residences, NUI Galway is not in position to compel private landlords to refund rent. The NUI Galway President, Prof Ciarán Ó hÓgartaigh has called for property owners to show care and compassion to students during the COVID-19 emergency.

Does the Accommodations office have a list of ‘digs’ for first years?

NUI Galway Student Pad is the where everything is advertised in June or July for the following academic year. You will find that on the "finding accommodation" section of our website.

I am renting a room in Galway in a house with other students. Under the current circumstances with the coronavirus what are my rights here. I should also note that I never signed a written contract for the room.

Unfortunately, COVID-19 does not alter your rights in this situation. If you have not served valid notice, regardless of whether you signed a contract or not, the landlord would be entitled to withhold your deposit to cover loss of rent. If your tenancy is at risk or impacted in any way as a result of the COVID-19 pandemic, contact Threshold at https://www.threshold.ie/covid-19/ or   1800 454 454 or by email to accommodation@nuigalway.ie

Please consult with the following for more details on the emergency measures for tenants and government supports available: https://www.housing.gov.ie/housing/covid-19-coronavirus/guidance-document-covid-19-supports-landlords-and-tenants

Is there anything the University is doing to try get the students a rent refund?

NUI Galway campus residences Goldcrest Village and Corrib Village are refunding students who have returned home and vacated their accommodation.

In the case of private residences, NUI Galway is not in position to compel private landlords however NUI Galway President, Prof Ciarán Ó hÓgartaigh, has called for property owners to show care and compassion to students during the COVID-19 emergency.

The contract in xxx has a cancellation policy that states that if we cancel that we are responsible for the rent until another tenant moves in; in the case a tenant doesn't move in we will lose all monies. I don't want to cancel but I'm stuck at home due to Covid-19.

This will be governed by the terms of your lease or licence. Please engage with your landlord to discuss in the first instance. Is there anything in your lease or license with regard to early termination? To end a tenancy correctly the appropriate period of notice must be given and any deposit returned unless for example there may rent arrears, utilities bills due or damage to the property. If your tenancy is at risk or impacted in any way as a result of the COVID-19 pandemic, contact Threshold at https://www.threshold.ie/covid-19/ or 1800 454 454

Please consult with the following for more details on the emergency measures for tenants and government supports available: https://www.housing.gov.ie/housing/covid-19-coronavirus/guidance-document-covid-19-supports-landlords-and-tenants

Who is responsible if things get lost or broken when the administration or movers go through our things to pack them up?

All students were asked to remove their personal belongings where it was feasible and safe for them to do so. For students who have advised that they are unable to return and asked us to pack personal belongings, we will pack personal belongings but we will not take responsibility for any damages incurred but utmost care will be taken. We will keep personal belongings in storage in our residences for the present time.  If you are a resident and have a specific query, email info@campusliving.ie

I am a student in Shannon College of Hotel management and were asked to vacate the return home our college head. We have since emailed our rented accommodation landlord and they have said that they did not ask us to leave. Is there anyway of a refund?

This is governed by the terms of your contract with your landlord. In general, despite the virus, if a tenant does not serve valid notice and breaks a lease, the landlord would be within their rights to withhold rent paid in advance unfortunately. It would be advisable to talk to the property landlord/owner and try to come to some agreement. Alternatively please contact helena.doody@nuigalway.ie the marketing manager for Shannon College and she will try to assist you. 

Does "force majeure" which means forces of nature, apply in this instance to accommodation contracts?

Yes "force majeure" that can apply to contracts. The question is, is does "force majeure" apply to Covid-19. I am not sure that it does. I would again advise you to speak directly to the accommodation provider.

If a student has any difficulty with their landlord or have been asked to leave their rented accommodation during the period of the COVID-19 emergency, they should in the first instance immediately seek advice from the Residential Tenancies Board (RTB) and/or the national housing charity, Threshold, which operates the Tenancy Protection Service. You can also contact Threshold at https://www.threshold.ie/covid-19/ or   1800 454 454 or by email: advicegalway@threshold.ie

Please consult with the following for more details on the emergency measures and government supports available: https://www.housing.gov.ie/housing/covid-19-coronavirus/guidance-document-covid-19-supports-landlords-and-tenants

I'm an international student currently living in Corrib. Could the contract be extended in a circumstance where I will not be able to return back to my country?

Students will not be asked to leave campus accommodation on May 8th, but please contact reception in the residences(rosaleen.molloy@nuigalway.ie) to organise the extension of your stay.

Given the recent COVID-19 Pandemic, is the rent expected to rise?

Legislation was passed such that rents during the emergency period cannot be increased.

As an international student, I am expected to join in the month of September, so given the current scenario, when should I start looking out for accommodation?

Arrive about 2 weeks before you plan to start your studies so you have a chance to find accommodation. It is good to look at Daft.ie and different Facebook groups about a month prior to get an idea of what is available, but you should not agree to send deposit money ahead of viewing a room. You should also get a contract before you send in a deposit.

I am an international student and didn't go back to my country. I am facing financial issues to pay the rent. Is there any provision that I can ask my landlord to lower the rent amidst this Covid crisis?

Yes, you should speak to your landlord for with regard to a reduction in rent. They are under no obligation to do so, however. the Government has asked landlords to actively engage with their tenants during the emergency. Please consult with the following for more details on the emergency measures for tenants and government supports available: https://www.housing.gov.ie/housing/covid-19-coronavirus/guidance-document-covid-19-supports-landlords-and-tenants

NUI Galway has established a Covid-19 Financial Aid Hardship Fund available for current students (including international students). 

Contact:
E: una.mcdermott@nuigalway.ie

Financial Concerns 

Is there a reduction in fees if a lot of activity is moving online?

NUI Galway is committed to providing a world-class educational experience in the upcoming academic year. We are determined that our students will graduate with a degree of the highest standard, and will enjoy a student experience that is as supportive as we can make it to build new relationships and develop their talents.

We anticipate a hybrid learning approach with as much face-to-face teaching and learning as possible under prevailing health and safety requirements at the time.  The University is focused on delivering a high quality educational and social experience next year, for our communities on campus or online as required.

It is for these reasons that we do not intend to reduce fees in the forthcoming academic year. We will continue to provide information in as timely a manner as possible to inform your decision-making activities. We ask for patience as we all continue to navigate through these unprecedented times together.

What is the COVID-19 Hardship Emergency Fund?

The COVID-19 Hardship Emergency fund is now open to all students, regardless of nationality, who are experiencing financial hardship as a direct result of the COVID-19 pandemic.  Email una.mcdermott@nuigalway.ie who will share the application form with you.

I'm worried I won't get employment in the next few months due to the Covid 19 crisis. Do you have any information on how an MA student can apply while still registered with the University?

Students who are registered will not be eligible for job seekers payment. However if you were working and lost your job or may have been temporarilty laid off by your employer you may be eligible for the COVID-19 Pandemic Unemployment Payment. You will find further information on the COVID-19 related social welfare payments here.

I’ve read about the Financial Aid Fund. If I apply, how much do I get? My financial circumstances have changed significantly since Covid 19. 

If you are experiencing financial difficulties resulting in hardship, particularly as a direct result of the COVID-19 pandemic, please contact una.mcdermott@nuigalway.ie  Once you submit the complete application we will contact you to arrange an interview (probably via MS Teams). It is difficult to advise how much you may get from the Covid 19 Emergency Hardship Fund.  Each case is dealt with on an individual needs basis.

I have lost my job and it will be impossible for me to pay my student loan - what options do I have now – I’m really worried about it. 

It’s important to remember that a lot of people are in the same situation and you are not alone. You need to contact your bank directly and advise them of your situation. Bank of Ireland can be contacted directly on 1850 222 200 and AIB bank can be contacted at 1890 724 724. Banks are very anxious to support their clients through this very challenging period.

I’m a lone parent and going back to college as a mature student. How do I get a childcare place at NUI Galway crèche? And what financial allowances do I get for childcare?

You can apply to get on the waiting list for the NUI Galway Crèche - see contact details here.

There are substantial national financial supports available as outlined here. You can estimate the support available here (the support is primarily based on income and many students pay less than fifty euro per week). The NUI Galway Financial Aid Fund can also provide support for childcare.  

I know my parents won’t have much money if I get to study at NUI Galway; can I get a bank loan? 

We appreciate that funding college can be very challenging for many students and their families. Please be aware that various banks have different student loan criteria. It's well worth checking with them all. Credit Unions can also be very supportive. If you have a savings account with your own bank and therefore have a track record with them it is very positive and may help you. You should consider applying for SUSI grant funding as well.

I'm an international postgrad currently studying at NUI Galway. I've been trying to find work but unable to find anywhere hiring right now. I won't be able to pay rent in two months and returning to my home country is very unsafe right now. Are there any resources I can seek out support from? It seems most are only for Irish or EU students. 

If you are experiencing financial difficulties resulting in hardship, particularly as a direct result of the COVID-19 pandemic, please contact una.mcdermott@nuigalway.ie. International students are eligible to apply to this Covid-19 Hardship Emergency fund.

Both my parents have been laid off due to COVID-19 pandemic. Is there any financial assistance available for students hoping to get a place in September?

Your parents may be interested in finding out about the COVID-19 Pandemic Unemployment Payment. Further information is available here. In relation to your query about financial supports for incoming students you may be eligible for the SUSI grant. You will find information on this here.  Please continue to monitor the SUSI website for ongoing updates. We also have a financial aid fund available to all NUI Galway registered students. Further information is available here.

I have lost my part-time job and I’m concerned about how I’m going to pay my rent. Are there any supports available?

The Irish government has established a COVID-19 Pandemic Unemployment Payment. Please see here for further details on how to apply. All students regardless of nationality are also eligible to apply.

I had to go home because of the Coronavirus and I am still required to pay rent. Will this be covered in this Fund?

The cost of rent owed would not generally be regarded as a significant change in circumstances as it would have formed part of your financial plan for the year. However the Hardship / Emergency Fund is intended to support students for unexpected circumstances (such as the impact of Covid-19) and funding for alternative accommodation may be provided . Engage with your landlord in the first instance to agree a mutual arrangement regarding rent owed.

I am an Irish student who has recently lost my job due to the Coronavirus so can no longer afford to pay expenses related to University, will this be covered? 

The Hardship / Emergency Fund is intended to help bridge the gap between current living costs and the finances available to you. We suggest that check financial supports available to you on the Citizens Information Website

You can apply for the Pandemic Unemployment Payment here.  If there is still an urgent requirement for financial support please email una.mcdermott@nuigalway.ie

I am an international student who returned to my home country, am I entitled to apply for any financial assistance?

The COVID-19 Hardship Emergency fund is now open to all students, regardless of nationality, who are experiencing financial hardship as a direct result of the COVID-19 pandemic.  Email una.mcdermott@nuigalway.ie who will share the application form with you.

How do I apply to the Financial Aid Fund?

For support from the Financial Aid Fund (Emergency / Hardship) email una.mcdermott@nuigalway.ie