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How do i Log IN to blackboard

When you click to log in to the Blackboard system, you will be prompted for your User ID and password.

Username: Your username will be your Student ID.

Password: Your password will be your Campus Account password, which you use to access to all computing services.

If you have difficulty using your password, you can log a call to the Service Desk.

Troubleshooting Login Problems

1. You try to go to the Blackboard login page, but get a "File Not Found" or "Server not found" error.

This problem is caused by incorrectly typing in "www" to the Blackboard URL on your browser. There is no "www" in Blackboard's url - the correct address is: https://nuigalway.blackboard.com/

2. You try to login to Blackboard using your User ID and password, but see the following error message: "An error occurred while the system was processing this login request".

If you get this error message, please check:

Your User ID
Check that you are using the correct university User ID - the same one that you use to log into the university network.

Your password
Your password will be your CASS account password and replaces the multiple accounts, passwords and PIN numbers used in previous years. The Campus Account Self Service webpages have more information on how to activate your campus account password.

Have you Registered for the current Academic Session?
If you are a student and you are not registered with the university for the current academic session, you will be unable to access Blackboard. This is because your CASS account is not associated with any modules or programmes for the current year.

Even if you had an account and could access Blackboard last year, you will be unable to access the new Blackboard system, until you are officially registered with the university for the coming year. Once you go through the registration process ( http://www.nuigalway.ie/registration) you will be able log in to Blackboard and access any modules or programmes that are using it as part of their delivery mechanism.

3. You try to login to Blackboard but see the following error message: "Browser Cookies Disabled" error message

If you get this error message, please check your Cookie & Security settings in your browser
In order to login in, you must enable cookies in your browser.

Watch the Introductory Video

Blackboard
This page was last updated Thursday, November 22, 2012