Frequently Asked Questions

Parking Space/Room Bookings Maintenance Facilities Services Security Fire
General

Parking

English version / Irish version 

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Space/Room bookings

Q. How do I book a room for a club or society?
A. For a club, print out this application form, then complete the form and return it to the Buildings Office. For a society contact the Societies Office to register for Online Booking system.  Click here for more information on booking rooms for a club or society.

Q. How do I book a space/table in Áras na Mac Léinn for a club or society?
A. Print out this application form, then complete the form and return it to the Buildings Office. Click here for more information on booking rooms for a club or society.

Q. How do I book a room for a lecture or tutorial?
A. New bookings should be requested through the appropriate contact person for the discipline/programme ( see list here). Click here to access the Space Management section of the web site.

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Maintenance

Q. How do I report an emergency to the Buildings Office? 
A. All emergencies or safety requests can be reported directly to the Buildings Office at ext. 2134 or by email to servicesnuigalway.ie Follow up by contacting your  Buildings Office Liaison person.

Q. How do I have a heating problem or other standard maintenance issue resolved?
A. Contact your  Buildings Office Liaison person with full details of the request.

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Facilities Services

Q. How do I request the transport of boxes from one location to another? 
A. Again contact your  Buildings Office Liaison person with exact details. 

Q. How do I get my office cleaned?
A. Contact the Facilities Services Supervisor in your area (see here for further information)

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Security

Q. I have lost my keys, how do I get new keys? 
A. Contact your Admin Office or Chief Technical Officer with details of keys required. 

Q. Where do I get information on a University Campus Card? 
A. See here for further information. 

Link to CCTV FAQs

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Fire

Q. How do I report a burning smell? 
A. All emergencies or safety requests can be reported directly to the Buildings Office at ext. 2134 or by email to servicesnuigalway.ie.  Follow up by contacting your Buildings Office Liaison person (see list here). In the case of a fire contact Security at ext. 2198 (ext. 3333 out of office hours).

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General

Q. How do I report slippery footpaths?
A. All emergencies or safety requests can be reported directly to the Buildings Office at ext. 2134 or by email to servicesnuigalway.ie.  Follow up by contacting your Buildings Office Liaison person (see list here).

Q. How do I get a data point for a laptop set up?
A. Contact Information Solutions and Services. Click here to access the ISS web site.

Q. How do I report an accident?
A. In the case of a serious accident contact the emergency services directly (telephone 999/112), take appropriate action to ensure the safety of victims and that the area is otherwise made safe.  As soon as possible after the accident report it (via your Head of Discipline/Section) to NUI Galway Safety Office using the NUI Galway Accident Report Form which is locally available in University Disciplines/Sections and at the web address below.  There is also a separate form for first aid incidents.  Legislation requires that certain workplace accidents be reported to the Health and Safety Authority by the NUI Galway Safety Office.
Further information is available at:
Emergency information http://www.nuigalway.ie/administration_services/healthsaf/emergency_info.html
Emergency phone numbers http://www.nuigalway.ie/administration_services/healthsaf/emerg_phone_.html

Q. Where do I get a map of the campus?
A. The About NUI Galway section of the NUI Galway web site contains useful maps of the campus and travel and transport information.

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