Prof William Golden B.Comm., M.B.S., Ph.D.
Contact Details
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Biography:
Research Interests
| Innovation and Information Systems SMEs and Information Systems Flexibility and Information Systems Ecommerce Ebusiness Interorganisational information systems Egovernment |
Books
| Murphy, C., Currie, J., Fahy, M., Golden, W. (1995) Deciding the Future: The Role of Management Accountants as Decision Support Personnel, CIMA IT Management Series. [Details] |
Book Chapters
| Xu, S., Donnellan, B., Golden, B.W. (2008) 'Knowledge Management' In: Koohang, A. and Harman, K (eds). Informing Science Press. [Details] |
| Golden, W., Hughes, M., Scott, M. (2008) 'Advanced Topics in Electronic Commerce' In: Khosrow-Pour (eds). Idea Group, Hershey. [Details] |
| Hughes, M., Scott, M., Golden, W. (2007) 'Encyclopedia of Digital Government' In: Ari-Veikko Anttiroiko & Matti Malkia (eds). Hershey: Idea Group. [Details] |
| Donnellan, B., Hughes, M., Golden, W. (2007) 'A Case Study in the Semiconductor Industry' In: [Details] |
| Cunningham, J., Golden, W. (2006) 'Hostelworld.com: Challenging the Industry Receipe' In: T. Cooney (eds). Modern Management: Theory and Practice for Irish Students. Dublin: Blackhall Publishing. [Details] |
| Ramirez, P., Scott, M., Golden, W. (2005) 'Case Studies in Cross-Sectoral Policy Paris, Organisation for Economic Co-operation and Development (OECD)' In: S. O. Remøe (eds). [Details] |
| Ramirez, P., Scott, M., & Golden, W. (2005) 'Innovation and the information society: policy coherence and governance in Ireland' In: In S. Remoe (Ed.), Co-ordination of innovation policies, lessons from case studies (Vol. 2): OECD. [ARAN Link] [Details] |
| Hughes, M., Golden, W. (2005) 'An Exploratory Study in Public Health Care. In Creating Knowledge Based Health Care Organizations' In: Wickramasinghe, N. et al (eds). Idea Publishing Group, Hershey, PA. [Details] |
| Golden, W., Hughes, M., & Scott, M. (2005) 'E-Government evolution in Ireland: A framework for successful implementation' In: In M. Khosrow-Pour (Ed.), Advanced topics in electronic commerce (Vol. 1). New York: IGI Global. [ARAN Link] [Details] |
| Conboy, K., Fitzgerald, B., Golden, W. (2005) 'A Three-Tiered Framework. Business Agility and Information Technology Diffusion' In: R. Baskerville, L. Mathiassen and J. Pries-Heje (eds). Boston, Springer: [Details] |
| Hughes, M., Scott, M., & Golden, W. (2005) 'Implementing successful e-government in Ireland: the importance of business process redesign' In: In A.-V. Anttiroiko (Ed.), Encyclopedia of Digital Government New York: IGI Global. [ARAN Link] [Details] |
| Golden, W., Hughes, M., Burke, H. (2004) 'Smart Business Networks' In: P. Vervest & E. Van Heck & K. Preiss & L.-F. Pau (eds). Springer, Berlin: [Details] |
| Golden, W., Hughes, M., Gallagher, P. (2004) 'Advanced Topics in End User Computing' In: Mahmood, A.M (eds). Idea Publishing Group, Hershey, PA. [Details] |
| Golden, W., Hughes, M., Ruane, L. (2003) 'Electronic Commerce in Small to Medium-Sized Enterprises: Frameworks, Issues, and Implications' In: Al-Qirim, N (eds). Idea Group Publishing, Hershey, PA. [Details] |
| Golden, W., Hughes, M., Gallagher, P. (2003) 'Seeking Success in E-Business A Multidisciplinary Approach' In: Andersen, K. et al (eds). Dordrecht, The Netherlands: Kluwer Academic Publishers. [Details] |
Peer Reviewed Journals
| Acton, T., Golden, W., Van der Heijden, H. (2010) 'Consideration Sets in Decision Support for Small Screen Information Systems'. DECISION SUPPORT SYSTEMS, . [Details] |
| Golden, W., Nagle, T. (2010) 'The Evaluation of a Business Model Framework as an Analysis Tool: A Study within the Irish E-Learning Industry'. INTERNATIONAL JOURNAL OF ELECTRONIC BUSINESS, . [ARAN Link] [Details] |
| Scott, M., Golden, W., Hughes, M. (2006) 'The Role of Business Process Redesign in Creating E-Government in Ireland'. Business Process Management Journal, 12 (1):76-87. [ARAN Link] [Details] |
| Hughes, M., Golden, W. (2004) 'Achieving Business Process Change in the Public Sector: Revolution or Evolution?'. ELECTRONIC GOVERNMENT, 1 (2):152-165. [Details] |
| Golden, W., Powell, P. (2004) 'Inter-Organisational Information Systems as Enablers of Organisational Flexibility'. TECHNOLOGY ANALYSIS & STRATEGIC MANAGEMENT, 16 (3):299-325. [Details] |
| Acton, T., Golden, W. (2003) 'Training the knowledge worker: a descriptive study of training practices in Irish software companies'. JOURNAL OF EUROPEAN INDUSTRIAL TRAINING, 27 (2):137-146. [Details] |
| Acton, T., Golden, W. (2003) 'Measuring Usability in User Interfaces: A case of Divergent Metrics'. INTERFACES, :8-11. [Details] |
| Golden, W., Hughes, M., Gallagher, P. (2003) 'On-Line Retailing: What Drives Success? Evidence from Ireland'. JOURNAL OF END USER COMPUTING, 15 (3):32-44. [Details] |
| Golden, W., Hughes, M., Scott, M. (2003) 'Implementing E-Government in Ireland: A Roadmap for Success'. JOURNAL OF ELECTRONIC COMMERCE IN ORGANIZATIONS, 1 (4):17-33. [Details] |
| Golden, W., Hughes, M., Scott, M. (2003) 'E-tailing in Ireland: A review of Ireland's Top 25 Retailers'. IRISH MARKETING REVIEW, 16 (1):15-24. [ARAN Link] [Details] |
| Scott, M., Golden, W., & Hughes, M. (2003) 'An assessment of biometric identities as a standard for e-government services'. Irish Marketing Review, 1(3), 271-286, . [ARAN Link] [Details] |
| Hughes, M., Golden, W., Powell, P. (2003) 'Inter-Organisational ICT Systems: The Way to Innovative Practice for SMEs?'. JOURNAL OF SMALL BUSINESS AND ENTERPRISE DEVELOPMENT, 10 (3):277-286. [Details] |
| Acton, T., Golden, W. (2002) 'Transparent Interfaces on Small Screen Devices: Usable or Not?'. Journal Of Doing Business Across Borders, 1 (2):113-127. [ARAN Link] [Details] |
| GOLDEN, W et al. (2000) 'Towards a definition of flexibility: in search of the Holy Grail?'. Omega-International Journal Of Management Science, 28 :373-384. [ARAN Link] [Details] |
| Powell, P., Loebbecke, C., Golden, W. (2000) 'Business flexibility from decision support systems'. JOURNAL OF DECISION SYSTEMS, 9 (2):121-136. [Details] |
Conference Publications
| Golden, W., et al (2008) NA Conference Proceedings from the 16th European Conference on Information Systems Galway, Ireland, , 09-JUN-08 - 11-JUN-08 [Details] |
Conference Paper
| Scott, M., & Golden, W. (2009) Understanding net benefits: a citizen-based perspective on e-government success. Paper presented at the International Conference on Information Systems 2009. Conference Paper [ARAN Link] [Details] |
| Xu, S. X., Donnellan, B., Golden, W., & Costello, G. (2008) Managing Lean Supply and Innovation: Cross-cultural Knowledge Transfer in an Multi-national Company. Paper presented at the 23rd Industrial Marketing and Purchasing (IMP) conference, Manchester, UK, Aug. 29th. - Sept. 1st, Naude, P. zolkiewski, J. & Henneberg, S. (Eds). Conference Paper [ARAN Link] [Details] |
| Xu, S. X., Donnellan, B., Golden, W., Costello, G. (2007) Managing lean supply and IS innovation: Cross-cultural knowledge transfer in a multi-national company.. Paper presented at the 23rd Industrial Marketing and Purchasing (IMP) conference. Manchester, UK: Conference Paper [Details] |
| Nagle, T., Golden, W. (2007) E-learning and Business Models: An Exploratory Study. Proceeding of The 15th European Conference on Information Systems. St. Gallen, Switzerland: Conference Paper [ARAN Link] [Details] |
| Kirwan, O., Golden, W., Molloy, P. (2007) UKAIS PhD Consortium. Energy Management Information Systems: A Study of Implementations using Adaptive Structuration Theory. Conference Paper [Details] |
| Kirwan, O., Golden, W., Molloy, P. (2007) Energy Management Information Systems: An Exploratory Study of Implementations using Adaptive Structuration Theory. ECRM Conference. Lisbon Portugal: Conference Paper [ARAN Link] [Details] |
| Kirwan, O., Golden, W., Molloy, P. (2007) Energy Management Information Systems: An Exploratory Study of Implementations using Adaptive Structuration Theory. ICEIS Conference. Madeira Portugal: Conference Paper [ARAN Link] [Details] |
| Acton, T., Golden, W., van der Heijden, H. (2005) The Effectiveness of Decision Support Systems on Mobile Devices. International Conference on Information Systems, Decision Support Systems Workshop. Las Vegas, Nevada, U.S.A: Conference Paper [ARAN Link] [Details] |
| Acton, T., Golden, W., Van der Heijden, H. (2005) Effects Of See-Through Interfaces On User Acceptance Of Small-Screen Information Systems. 13th European Conference on Information Systems. Regensburg, Germany: Conference Paper [ARAN Link] [Details] |
| Acton, T., Golden, W., Van der Heijden, H. (2005) Decision Support on Mobile Devices. 18th Bled eCommerce Conference. Bled, Slovenia: Conference Paper [Details] |
| Cunningham, J., Golden, W. (2005) Web Reservations International. 18th Bled eCommerce Conference. Bled, Slovenia: Conference Paper [Details] |
| Scott, M., Golden, W., Hughes, M. (2004) Implementation Strategies for E-Government: A Stakeholder Analysis Approach. 12th European Conference on Information Systems. Turku, Finland: Conference Paper [ARAN Link] [Details] |
| Acton, T., Golden, W., Gudea, S., Scott, M. (2004) Usability and Acceptance in Small-Screen Information Systems. CollECTeR (Europe). University of Surrey, Guildford , UK: Conference Paper [ARAN Link] [Details] |
| Scott, M., Golden, W., & Hughes, M. (2004) A Click And Bricks Strategy For eGovernment. In the 17th Bled eCommerce Conference, Bled, Slovenia. June, pp 444-458. Conference Paper [ARAN Link] [Details] |
| Hughes, M., Powell, P., Panteli, N., Golden, W. (2004) Risk mitigation and risk absorbsion in IOS: A proposed investigative study. 12th European Conference on Information Systems. Turku, Finland: Conference Paper [ARAN Link] [Details] |
| Scott, M., Golden, W., Hughes, M. (2004) A Click and Bricks Strategy for E-Government. 17th Bled eCommerce Conference. Bled, Slovenia: Conference Paper [Details] |
| Acton, T., Golden, W. (2003) Measuring User Interface Usability: How Different Metrics Differ. Proceedings of the 6th HCI Educators Workshop:Effective Teaching and Training in HCI. Napier University, Edinburgh, Scotland: Conference Paper [Details] |
| Golden, W., Hughes, M., Scott M., Conway, F. (2003) Satellite Ireland: An Investigation of the outcomes for a Government sponsored broadband trial. Proceedings of the 16th Bled eCommerce Conference. Bled, Slovenia: Conference Paper [Details] |
| Acton, T., Golden, W. (2003) Active Screen Space Maximisation on Small Devices. Proceedings of 8th European Collaborative Electronic Commerce Technology and Research Conference (CollECTeR). Galway, Ireland: Conference Paper [Details] |
| Golden, W., Higgins, E., Hughes M., Flynn S. (2003) The Internet, A Creator of Electronic Markets for Airline Tickets?. Proceedings of 8th European Collaborative Electronic Commerce Technology and Research Conference (CollECTeR). Galway, Ireland: Conference Paper [ARAN Link] [Details] |
| Hughes, M., W. Golden and M. Scott (2003) The Role of Process Evolution in Achieving Citizen Centred e-Government. In The 8th Americas Conference on Information Systems, Tampa, USA, 4th-6th August, pp 801-810. Conference Paper [ARAN Link] [Details] |
| Hughes, M., Golden, W., Scott, M. (2003) The Role of Process Evolution in Achieving Citizen Centred e-Government. The 8th Americas Conference on Information Systems. Tampa, USA: Conference Paper [Details] |
| Golden, William, Hughes, Martin, and Scott, Murray (2003) The role of process evolution in achieving citizen centered e-government. AMCIS 2003 Proceedings. Conference Paper [ARAN Link] [Details] |
| Golden, W., Higgins, E., Hughes, M., Flynn S. (2003) Airline Web Sites: Moving from Electronic Markets to Sole Suppliers. Proceedings of the 6th Irish Academy of Management Conference. UCD, Dublin, Ireland: Conference Paper [Details] |
| Browne, J., Golden W., McNulty R. (2003) The Omnipresence of Virtual Teams. Proceedings of the 6th Irish Academy of Management Conference. UCD, Dublin, Ireland: Conference Paper [Details] |
| Acton, T., Golden, W. (2002) An investigation into the use of a transparent user interface for 3rd generation mobile phones. CollECTeR (Europe). Toulouse: Conference Paper [Details] |
| Golden, W., Hughes, M., Ruane, L. (2002) Successfully e-enabled SMEs - what have they got in common?. 15th Bled Electronic Commerce Conference: eReality: Constructing the eEconomy. Bled, Slovenia: Conference Paper [Details] |
| Golden, W., Hughes, M., Scott, M. (2002) E-tailing in Ireland: A review of Ireland's Top 25 Retailers. 5th Irish Academy of Management Conference. Waterford, Ireland: Conference Paper [ARAN Link] [Details] |
| Acton, T., Golden, W., Scott, M. (2002) Training the knowledge worker: A descriptive study of training practices in Irish software companies. 5th Irish Academy of Management Conference. Waterford Institute of Technology, Waterford: Conference Paper [Details] |
| Hughes, M., Golden, W., Scott, M. (2002) Connecting the Citizen: The Case of the Irish Governments' Online Service Provision. In 2nd European Conference on Electronic Government. Oxford, UK: Conference Paper [Details] |
| Golden, W., Hughes, M., Lawlor, J. (2002) ICT: A source of productivity for small business?. 5th Irish Academy of Management Conference. Waterford, Ireland: Conference Paper [Details] |
| Hughes, M., Golden, W. (2002) Inter-Organisational ICT Systems: The Way to Innovative Practice for SMEs?. Business Innovation in the Knowledge Economy, IBM. Coventry, UK: Conference Paper [Details] |
| Hughes, M., Golden, W. & Scott, M. (2002) E-tailing in Ireland: a review of Ireland's top 25 retailers. In O'Toole, T. et al. (eds), Proceedings of 5th Irish Academy of Management Conference, Waterford, Ireland, September 5-6, pp. 50-51 (Abstract). Conference Paper [ARAN Link] [Details] |
| Acton, T., Golden, W. (2002) Training: the way to retain valuable IT employees?. Informing Science and Information Technology Education Conference. University College Cork, Cork, Ireland: Conference Paper [Details] |
| Golden, W., Hughes, M. (2002) Clicks and Bricks - Reaching the Irish Diaspora.. 5th Irish Academy of Management Conference. Waterford, Ireland: Conference Paper [Details] |
| Golden, W., Hughes, M. (2001) Business Process Reengineeering Using Intranets: A New Beginning?. 14th Electronic Commerce Conference. Bled, Slovenia: Conference Paper [Details] |
| Golden, W., Hughes, M. (2001) Electronic Money: A Payment Mechanism Of The Future, The Irish Experience. 4th Irish Academy of Management conference. Magee College, Derry, Ireland: Conference Paper [Details] |
| Hughes, M., Golden, W. (2001) Intranet technology as an enabler of BPR: An exploratory study in public healthcare. 9th European Conference on Information Systems. Bled, Slovenia: Conference Paper [Details] |
| Golden, W., Hughes, M. (2001) Creating e-Based Processes in a Public Sector Organisation. 1st European Conference on e-Government. Trinity College, Dublin: Conference Paper [Details] |
| Golden, W., Griffin, M. (2000) The World Wide Web: Saviour of Small Firms?. Proceedings of the 13th International Bled Electronic Commerce Conference. Bled, Slovenia: Conference Paper [Details] |
Newspaper Articles
| Golden, W. (2006) MIT academic speaks on Innovation. Technology Ireland. Newspaper Articles [Details] |
Working Paper
| Finnegan P. and Golden W. (2008) Rethinking the Role of the IS Function. Executive Systems Research Centre, University College Cork, Ireland; Research and Discussion Papers, 10/94, pp 1-17. Working Paper [ARAN Link] [Details] |
| Golden W. and Higgins E. (2008) National Innovation Systems and Entrepreneurship. Centre for Innovation and Structural Change, NUI, Galway, Ireland; Working Papers, pp1-12. Working Paper [ARAN Link] [Details] |
| Scott, M., Golden, W., Hughes, M. (2004) The Implementation Of Citizen-Centred E-government: a Stakeholder Viewpoint. Centre for Innovation and Structural Change, NUI, Galway, Ireland; Working Papers. Working Paper [ARAN Link] [Details] |
| Golden, W., Higgins, E. (2003) National Systems of Innovation: Do they impact entrepreneurship?. Centre for Innovation and Structural Change, NUI, Galway, Ireland; Working Papers. Working Paper [Details] |
Current Postgraduate Students
| Anna Karpinska, Doctorate - Ph.D. (Commerce) - Co-supervisor (2) |
| Christopher Rippingale, Masters - Research - Master of Science (Business Information Systems) - Supervisor |
| Patrick Downes, Doctorate - Ph.D. (Commerce) - Co-supervisor (1) |
| William Mc Daniel, Masters - Research - Master of Commerce - Supervisor |
