Dr. Ultan Sharkey

BBLS, MBS., PhD

 
researcher

Biography

Ultan Sharkey runs a private ecommerce consultancy business specializing in online shop systems and is also an adjunct faculty member in the Business Information Systems department at the J.E. Cairnes School of Business & Economics, National University of Ireland, Galway, Ireland. His research interests include decision support systems for electronic commerce, psychology of decision processes, experiential aspects of information systems and open-source information systems. His primary degree, Bachelor of Business and Legal Studies was granted from the National University of Ireland, University College Dublin. His master’s degree, Master of Business Studies (Electronic Commerce) was granted from the National University of Ireland, Galway. He was awarded a doctorate in Business Information Systems by the National University of Ireland, Galway for research on the optimisation of product presentation for decision making and flow experiences in online shopping systems. His work has been published in the European Conference on Information Systems, the Bled eConference on Information Systems, the IFIP WG 8.3 International Conference on Decision Support Systems and the International Journal of E-business Research.

Research interests:
  • Open source ecommerce
  • Online shopping optimizations
  • Online consumer experience
  • The psychology of optimal experience: Flow theory


Peer Reviewed Journals

  Year Publication
(2010) 'The Influence of Quality on E-Commerce Success - An Empirical Application of the DeLone and McLean IS Success Model'
Sharkey, U., Scott, M. and Acton, T (2010) 'The Influence of Quality on E-Commerce Success - An Empirical Application of the DeLone and McLean IS Success Model'. International Journal Of E-Business Research, 6 (1):68-84 [Details]

Book Chapters

  Year Publication
(2012) 'The Influence of Quality on E-Commerce Success - An Empirical Application of the DeLone and McLean IS Success Model'
Sharkey, U.; Scott, M.; Acton, T. (2012) 'The Influence of Quality on E-Commerce Success - An Empirical Application of the DeLone and McLean IS Success Model' In: Transformations in E-Business Technologies and Commerce: Emerging Impacts. Chicago, USA: IGI Global. [Details]

Conference Publications

  Year Publication
(2012) 25th Bled eConference, eDependability: Reliable and Trustworthy eStructures, eProcesses, eOperations and eServices for the Future
Sharkey, Ultan; Acton, Thomas; Conboy, Kieran (2012) Concurrent and Retrospective Think-Aloud Protocols for Information Systems Research 25th Bled eConference, eDependability: Reliable and Trustworthy eStructures, eProcesses, eOperations and eServices for the Future Bled, Slovenia, , 17-JUN-12 - 20-JUN-12 [Details]
(2012) European Conference of Information Systems
Sharkey, Ultan; Acton, Thomas; Conboy, Kieran; (2012) Optimal Experience in Online Shopping: The Influence of Flow . In: Pries Heje, J. and Chiasson, M eds. European Conference of Information Systems ESADE Business School, Ramon Llull University, Barcelona, Spain, , 10-JUN-12 - 13-JUN-12 [DOI] [Details]
(2010) IFIP WG8.3 International Conference on Decision Support Systems, 'Bridging the socio-technical gap in DSS - Challenges for the next decade'
Sharkey, Ultan (2010) The influence of product information layout and manipulation tools on decision behaviours in online shopping IFIP WG8.3 International Conference on Decision Support Systems, 'Bridging the socio-technical gap in DSS - Challenges for the next decade' Faculty of Sciences, University of Lisbon, Portugal, [Details]
(2009) Social Science Research and Policy Making: Bridging the Divide
Sharkey, U., Acton, T. and Conboy, K. (2009) Optimal Product Information Display Formats in Online Shopping Scenarios: Implications for Management Practice and Policy Formation . In: Irish Social Sciences Platform eds. Social Science Research and Policy Making: Bridging the Divide Galway, Ireland, [Details]
(2009) 22nd Bled eConference - eEnablement: Facilitating an Open, Effective and Representative eSociety
Sharkey, U., Acton, T., Conboy, K. (2009) Modelling the Effects of Decision Tools in Online Shopping 22nd Bled eConference - eEnablement: Facilitating an Open, Effective and Representative eSociety , pp.506-518 [ARAN Link] [Details]
(2009) Irish Social Sciences Platform (Social Science Research and Policy Making: Bridging the Divide)
SHARKEY, U.; ACTON, T.; CONBOY, K. (2009) Optimal Product Information Display Formats in Online Shopping Scenarios: Implications for Management Practice and Policy Formation Irish Social Sciences Platform (Social Science Research and Policy Making: Bridging the Divide) Galway, Ireland, [Details]
(2009) 22nd Bled eConference on eEnablement (Facilitating an Open, Effective and Representative eSociety)
SHARKEY, U.; ACTON, T.; CONBOY, K. (2009) Modelling the Effects of Decision Tools in Online Shopping 22nd Bled eConference on eEnablement (Facilitating an Open, Effective and Representative eSociety) Bled, Slovenia, [Details]
(2008) Irish Social Sciences Platform Conference
Sharkey, U.; Acton, T.; Conboy, K. (2008) Decisive and Incisive – The Path of DSS Irish Social Sciences Platform Conference Dublin City University, Dublin, [Details]
(2008) Irish Social Science Platform Conference
Sharkey, U., Acton, T. and Conboy, K. (2008) Decisive and Incisive - The Path of DSS Irish Social Science Platform Conference Dublin, Ireland, , 11-SEP-08 - 12-SEP-08 [Details]
(2006) European Conference on Information Systems
Sharkey, U., Scott, M. and Acton, T. (2006) The influence of quality on the success of e-commerce systems . In: Ljungberg J, A. M eds. European Conference on Information Systems Goteborg, Sweden, , pp.1711-1722 [ARAN Link] [Details]
(2006) 14th European Conference on Information Systems (ECIS)
Sharkey, U., Scott, M. and Acton, T. (2006) The influence of quality on the success of e-commerce systems . In: Ljungberg J, A. M eds. 14th European Conference on Information Systems (ECIS) Goteborg, Sweden, , pp.1711-1722 [Details]

Education

  Year Institution Qualification Subject
2011 NUI, Galway PhD Business Information Systems
2005 NUI, Galway Master of Business Studies Ecommerce
2002 University College Dublin Bachelor of Business Studies B.B.L.S. (Hons.) Bachelor of Business and Law

Teaching Interests

  • Business Information Systems
  • Ecommerce systems and strategies
  • Information systems research methods 
  • User experience and usability
  • Decision making and decision support

Modules Taught

  Term/Year Module Title Module Code Subject / Desc
2011/2012 Ecommerce Strategy This course explores a number of strategies and forms for business interactions in electronic commerce such as transactions, collaboration and marketing. This course may also explore trends in the application of electronic commerce strategies such as mobile and pervasive computing, virtualisation and cloud computing.
2011/2012 Contemporary Issues in Information Systems This course examines the latest research into contemporary issues in the field of information systems so as to build a comprehensive understanding of the challenges and opportunities that these issues create for business managers.
2010 Information Systems in Organisations The fundamentals of information systems in general organisational contexts
2009/2010 Decision Systems and Business Analytics Decision making theory and using information to drive business decisions
2008/2009 Program Design and Development The fundamentals of application development and the implementation of development projects in a business context
2001/2002 Introduction to Computers and Information Systems Web development, DOM, HTML.

Head of BIS

Dr Murray Scott

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