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« Author contact information, biography and research interests
Peer Reviewed Journal Articles |
| Hughes, M. & Golden, W. "Achieving Business Process Change in the Public Sector: Revolution or Evolution?". Electronic Government (forthcoming). |
| Golden, W. & Powell, P. "Inter-Organisational Information Systems as Enablers of Organisational Flexibility". Technology Analysis and Strategic Management Journal (forthcoming). |
| Hughes, M., Scott, M., & Golden, W. (2011) "The Role of Business Process Redesign in Creating E-Government in Ireland. Business Process Management Journal. (forthcoming) |
| Hughes, M., Scott, M. and Golden, W. (2005) "The Role of Business Process Redesign in creating E-Government in Ireland", Business Process Management Journal, Vol 11 no. 16. |
| Golden, W. and Hughes, M. (2004) "On-Line Retailing What Drives Success? Evidence from Ireland." Journal of End User Computing, 2003, 15(3), pp. 32-44. |
| Golden, W. and Powell, P. (2004) "Inter-organisational information systems as enablers of organizational flexibility", Technology Analysis & Strategic Management 16 (3): 299-325. |
| Hughes, M. and Golden, W., (2004) "Achieving business process change in the public sector: revolution or evolution", Electronic Government 1(2): 152-165. |
| Hughes, M., Golden, W. and Powell, P. (2003) "Inter-Organisational Ict Systems: The Way to Innovative Practice for Smes", Journal of Small Business and Enterprise Development, 10(3), pp. 277-86. |
| Golden, W. Hughes, M. and Gallagher, P. (2003) "On-Line Retailing: What Drive Success? Evidence from Ireland.," Advanced Topics in End User Computing. Idea Publishing Group, 36-51. |
| Scott, M., Golden, W. and Hughes, M. "Cyber Retailing: Lessons Learnt from Irelands Top 25 Retailers", Irish Marketing Review, 16(1), pp. 15-24. |
| Golden, W., Hughes, M. and Scott, M. (2003) "Implementing E-Government in Ireland: A Roadmap for Success." Journal of Electronic Commerce in Organisations, 1(4), pp. 17-33. |
| Acton, T. and Golden, W. (2003) "Measuring Usability in User Interfaces: A Case of Divergent Metrics", Interfaces, (55), pp. 10-11. |
| Acton, T. and Golden, W. (2003) "Training the knowledge worker: a descriptive study of training practices in Irish software companies", Journal of European Industrial Training, 27 (2), pp. 137-146. |
| Acton, T. and Golden, W. (2002) "Transparent Interfaces on Small Screen Devices: Usable or Not?" Journal of Doing Business Across Borders, 1(2), pp. 113-27. |
| Golden, W., Hughes, M. and Lawlor, J. (2002) "ICT: A Source of Productivity for Small Business?," 5th Irish Academy of Management Conference. Waterford, Ireland, pp. 72-73. |
Book Chapters |
| Cunningham, J. and Golden, W. (2008) "Hostelworld.com" in Johnson, G., K. Scholes and R. Whittington (eds), Exploring Corporate Strategy, 8th Edition, Prentice Hall Pearson, pp. 830-835. |
| Golden, W., Hughes, M. and Scott, M. (2008) "E-Government Evolution in Ireland: A Framework for Successful Implementation". IN KHOSROW-POUR (Ed.) Advanced Topics in Electronic Commerce Vol. 1. Hershey, Idea Group. |
| Xu, S.X., Donnellan, B. and Golden, W. (2008) "The Role of Leadership in knowledge management: A study of a production line transfer within a multi-national company". IN KOOHANG, A. & HARMAN, K. (Eds.) Knowledge Management Informing Science Press. |
| Hughes, M., Scott, M. and Golden, W. (2007) "Business Process Redesign in Implementing E-Government in Ireland". IN ANTTIROIKO, A.-V. & MALKIA, M. (Eds.) Encyclopedia of Digital Government, Hershey, Idea Group. |
| Cunningham, J. and Golden, W. (2006) "Hostelworld.com: Challenging the Industry Recipe" (2006) in Tiernan, S., Morley, M. and Foley, E. (eds), Modern Management: Theory & Practice for Irish Students, 3rd Edition, Gill and McMillan, pp. 445-449. |
| Cunningham, J. and Golden, W. (2006) "Hostelworld.com: Web Reservation International" in James, D. (ed) Strategic Management, Pearson International, pp. 254-265. |
| Golden, W., Hughes, M. and Scott, M. (2005) "E-Government Evolution in Ireland: A Framework for Successful Implementation", in Advanced Topics in Electronic Commerce. |
| Ramirez, P., Scott, M. and Golden, W. (2005) "Innovation and the Information Society: Policy Coherence and Governance in Ireland", OECD book chapter in: MONIT vol 2 Co-ordination of Innovation Policies, Lessons from Case Studies, April. |
| Golden, W., Hughes, M. et al. (2004) "Node to Network: Partnerships in the Second-hand Book Trade", in P. Vervest, E. Van Heck, K. Preiss and L.-F. Pau, Smart Business Networks, Berlin, Springer: 185-195. |
| Golden, W., Hughes, M. and Gallagher, P. (2004) "On-Line Retailing: What Drives Success? Evidence from Ireland", in Advanced Topics in End User Computing, Volume III, Idea Publishing Group., pp 36-51 |
| Hughes, M. and Golden, W. (2004) "Knowing how Intranets enable knowledge Work: An Exploratory Study in Public Health Care", in Wickramasinghe, N. et al. (eds), Creating Knowledge Based Health Care Organisations, pp. 222-234. |
| Cunningham, J. and Golden, W. (2004) "Web Reservations International" in T. Cooney (ed) Irish Cases in Entrepreneurships, Blackhall Publishers, pp. 73-83. |
| Golden, W., Hughes, M. and Gallagher, P. (2003) "On-Line Retailing: An Investigation into the Success Factors", in K. Viborg Andersen, S. Elliot, P. Swatman, E. Trauth and N. Bjorn-Andersen, Seeking Success in E-Business a Multidisciplinary Approach. Dordrecht, The Netherlands: Kluwer Academic Publications. |
| Hughes, M. and Golden, W. (2003) "Knowing How Intranets Enable Knowledge Work: An Exploratory Study in Public Health Care" in Creating Knowledge Based Health Care Organisations, pp. 222-34. |
| Golden, W., Hughes, M. and Ruane, L. (2003) "Traits of Successfully E-Enabled Irish Smes," in N. Al-Qirim, Electronic Commerce in Small to Medium Sized Enterprises: Frameworks, Issues, and Implications. Hershey, PA: Idea Group Inc, pp. 165-80. |
| Hughes, M. and Golden, W. (2002) "Inter-Organisational ICT Systems: The Way to Innovative Practice for SMEs?" in Business Innovation in the Knowledge Economy, pp. 58-71. IBM, Coventry, UK. |
Research Reports and Policy Documents |
| Ramirez, P., Scott, M. and Golden, W. (2006) "Innovation and the Information Society: A study of Policy Coherence and Governance in Ireland", Report submitted to the OECD MONIT network. |
Conference Papers |
| Halonen, R., Acton, T., Golden, W. and Conboy, K. (2009) "D&M success model as a descriptive tool in evaluating the use of a virtual learning environment", International Conference on Organizational Learning, Knowledge and Capabilities (OLKC 2009), 26-28 April, Amsterdam, the Netherlands. |
| Halonen, R., Haapala H., Acton, T., Conboy, K. and Golden, W. (2009) "Information Systems - unavoidable nuisances in combining local administratives?", 22nd Bled eConference eEnablement: Facilitating an Open, Effective and Representative eSociety Bled, Slovenia. |
| Halonen, R., Acton, T., Conboy, K. and Golden, W. (2008) "Access rights as a part of information security in enterprises", WISP 2008 Third Pre-ICIS Workshop on Information Security and Privacy, Paris, France, December 13. |
| Nagle, T. and Golden, W. (2007) "E-learning and Business Models: An Exploratory Study". The 15th European Conference on Information Systems. St. Gallen, Switzerland. |
| Kirwan, O., Golden, W. and Molloy, P. (2007) "Energy Management Information Systems: An Exploratory Study of Implementations using Adaptive Structuration Theory". ICEIS Conference. Madeira Portugal. |
| Kirwan, O., Golden, W. and Molloy, P. (2007) "Energy Management Information Systems: An Exploratory Study of Implementations using Adaptive Structuration Theory". ECRM Conference. Lisbon Portugal. |
| Xu, S. X., Donnellan, B., Golden, W. and Costello, G. (2007) "Managing lean supply and IS innovation: Cross-cultural knowledge transfer in a multi-national company". IN NAUDE, P., ZOLKIEWSKI, J. & HENNEBERG, S. (Eds.) 23rd Industrial Marketing and Purchasing (IMP) conference. Manchester, UK. |
| Cunningham, J. and Golden, W. (2006) "Creating a Smart Business Network to Enable On-line Hostel Reservations", 2nd Smart Business Networks, Putten, The Netherlands. |
| Acton, T., Golden, W. and Van der Heijden, H. (2005) "Effects of see-through interfaces on user acceptance of small screen information systems", 13th European Conference on Information Systems, Regensburg, Germany, May, pp 1-11. |
| Conboy, K., Golden, W. and Fitzgerald, B. (2005) "Agility in Information Systems Development: A Three-Tiered Framework" in Baskerville, R. and Mathiassen, L. (eds), Proceedings of the 11th IFIP 8.6 Working Group Conference on Business Agility and IT Diffusion, Atlanta, May 8th-11th pp. 67-77. |
| Cunningham, J. and Golden, W. (2005) "Hostelworld.com", Bled eCommerce Conference , Slovenia. |
| Scott, M. and Golden, W. et al. (2004) "A Click and Bricks Strategy for E-Government", 17th Bled eCommerce Conference, Bled, Slovenia. |
| Scott, M., and Golden, W. et al. (2004) "Implementation Strategies for E-Government: A Stakeholder Analysis Approach", 12th European Conference on Information Systems, Turku, Finland. |
| Golden, W., Higgins, E., Hughes, M. and Flynn, S. (2003) "The Internet, a Creator of Electronic Markets for Airline Tickets?", CoLLECTeR Conference. National University of Ireland, Galway. |
| Hughes, M., Golden, W., and Scott, M., (2003) "The Role of Process Evolution in Achieving Citizen Centred e-Government", The 8th Americas Conference on Information Systems, Tampa, FL., USA, 4th - 6th August. |
| Brown, J., Golden, W. and McNulty, R. (2003) "The Omnipresence of Virtual Teams," Irish Academy of Management Conference. |
| Golden, W. (2003) "Small E-big countries", Bled International Electronic Commerce conference Presentation & subsequent Panel Discussion. |
| Acton, T. and Golden, W. (2003) "Measuring User Interface Usability: How Different Metrics Differ," 6th HCI Educators Workshop: Effective Teaching and Training in HCI:. Napier University, Edinburgh, Scotland. |
| Golden, W., Hughes, M. and Gallagher, P. (2002) "On-Line Retailing: An Investigation into the Success Factors", IFIP WG8.4 E-Business: Multidiciplinary Research & Practice: 395-411: Copenhagen, Denmark. |
| Golden, W., Hughes, M., Scott, M. and Conway, F. (2003) "Satellite Ireland: An Investigation of the Outcomes from a Government Sponsored Broadband Trial," in R. Wigand, Y.-H. Tan, J. Gricar, A. Pucihar and T. Lunar, Conference Proceedings, 16th Bled eCommerce Conference. Bled, Slovenia, pp. 383-92. |
| Acton, T., Golden, W. and Swatman, P. (2003) "Active Screen Space Maximisation on Small Devices," 8th Collaborative Electronic Commerce Technology and Research Conference (CollECTeR). Galway, Ireland, pp. 132-43. |
| Golden, W., Higgins, E., Hughes, M. and Flynn, S. (2003) "Airline Websites: Moving from Electronic Markets to Sole Suppliers", Annual Conference of the Irish Academy of Management Conference. Smurfit Business School, Dublin. |
| Hughes, M., Golden, W. and Scott, M. (2002) "Connecting the Citizen: The Case of the Irish Governments Online Service Provision," 2nd European Conference on Electronic Government. Oxford, UK, pp. 201-15. |
| Hughes, M., Golden, W. and Scott, M. (2002) "E-Tailing in Ireland: A Review of Ireland's Top 25 Retailers," 5th Irish Academy of Management Conference. Waterford, Ireland, pp. 50-51. |
| Acton, T. and Golden, W. (2002) "An Investigation into the Use of a Transparent User Interface for 3rd Generation Mobile Phones," 7th Collaborative Electronic Commerce Technology and Research Conference (CollECTer). Toulouse, France. |
| Golden, W., Hughes, M. and Gallagher, P. (2002) "On-Line Retailing: An Investigation into the Success Factors," IFIP WG8.4 E-Business: Multidiciplinary Research & Practice. Copenhagen, Denmark, 2002, 395-411. |
| Hughes, M. and Golden, W. (2002) "Clicks and Bricks - Reaching the Irish Diaspora," 5th Irish Academy of Management Conference. Waterford, Ireland, pp. 35-36. |
| Hughes, M., Powell, P., Panteli, N. andGolden, W. (2002) "Risk mitigation and risk absorption in IOS: A proposed investigative study", In the 12th European Conference on Information Systems, Turku, Finland, pp. 365-373. |
| Acton, T.; Golden, W. and Scott, M. (2002) "Training the Knowledge Worker: A Descriptive Study of Training Practices in Irish Software Companies," 5th Irish Academy of Management Conference. Waterford Institute of Technology, pp. 172-73. |
| Golden, W., Hughes, M. and Ruane, L. (2002) "Successfully E-Enabled SME's - What Have They Got in Common?," 15th Bled Electronic Commerce Conference: eReality: Constructing the eEconomy. Bled, Slovenia, pp. 552-66. |
| Acton, T. and Golden, W. (2002) "Training: The Way to Retain Valuable IT Employees?," Informing Science and Information Technology Education Conference. University College Cork, Ireland, pp. 1-12. |
Other |
| Kirwan, O., Golden, W. and Molloy, P. (2007) "Energy Management Information Systems: A Study of Implementations using Adaptive Structuration Theory". UKAIS PhD Consortium. |
CISC Working Papers |
| Cunningham, J. and Golden, W. (2009) "The Irish National Innovation System: Structures, Performance and Challenges", CISC Working Paper No. 30, July. (CISC Working Paper No. 30) |
| Scott, M., Golden, W. and Hughes, M. (2004) "The Implementation of Citizen-Centred E-Government: A Stakeholder Viewpoint", CISC Working Paper No. 10, February. (CISC Working Paper No. 10) |
| Golden, W., Higgins, E., Lee, S. H. (2003) "National Innovation Systems and Entrepreneurship", CISC Working Paper No. 8, October. (CISC Working Paper No. 8) |
