Leagan Gaeilge   Text Version   Display: Zoom (-) (+)   View ( Normal High contrast ) Printer Friendly  A to Z  Sitemap

•   Important Links
• Staff eMail
• StudentMail
• Blackboard
• Print Credit
• Service Desk Ticketing System

Information Solutions and Services, service catalogue, PC Suites

 

Service Description PC Suites

 

What is the service?

The PC Suites service is a facility provided to all registered students, staff, researchers and visitors at NUI Galway giving users of the service access to computers for teaching, learning and research.

Service Elements associated with the PC Suites are: 

• Student Desktop
  • Users of the PC Suites have access to a wide range of software, details of which are available online. Information Solutions and Services manage both General Access and Departmental suites totaling 1523 PCs spread across the campus. The software profile on all PCs is refreshed every summer, staff can request new or additional software for a particular suite by completing the online software request form. The PCs are replaced on a 5 year hardware renewal cycle.
    
    
• Computer Based Exams
  • General Access PC Suites are available to book for computer based examinations during term and for end of semester examinations. PC Suites must be booked in advance of the examination. ISS do not manage bookings for Departmental Suites, for information on these suites please contact the Administrator of the School
    
    
• Academic Bookings
  • General access suites are available for use by all students and may be booked by academic staff for teaching, exams, and conferences (through the Conference Office).
  • Bookings are cleared at the end of each year and new bookings must be submitted each year for Semester 1 and 2.
    
    
• LEAS – Linux Environment for Academic Studies
  • The Linux Environment for Academic Studies (LEAS) provides access to a Linux operating environment and software from any Windows computer connected to the wired campus network, including in PC Suites.
  • MySQL database accounts are also available on request by permanent staff at NUI, Galway to facilitate students working on database projects
  • Refer to the LEAS Service Description for more information.
  
  

Who can use the service?

General Access PC Suites are available to all staff and students of the University. Departmental suites are reserved for use by students and staff of individual departments or courses. In some cases access to Departmental suites is restricted by swipe card or login restriction. Users of this service are bound by the University’s Code of Conduct and ICT Regulations.

Availability

• General Access and Departmental PC Suites are open from 08:30-22:00 Monday to Friday and a number of PC suites are open on Saturday from 08:30-18:00. PC Suites located around the central campus are also open on Sundays.
• General Access PC Suites opening and closing times can be found online.
• Departmental PC Suites opening and closing times can be found online.
• PC Suites are booked for teaching purposes and examinations during semesters, bookings schedules are posted outside each PC suite and are available online.
• The PC Suites are used for ad-hoc bookings, (conferences, ah-hoc tutorials etc) and users may be asked to leave if the room has been booked.

Technical information

• Windows Desktops:  Dell Optiplex range & Lenovo Workstations
• Operating System: Windows 7
• Mac Desktops: There are three Departmental Mac Suites on campus,  located in Education and Business School
• All computers have a number of software programs installed that assist teaching, learning and research.

Prerequisites required for the service

To login to the PC Suites you need to have a Campus Account username and password.   If you are a visitor to the University you must have a Temporary account (T) username and password.  If you are sitting an examination you will be given an Exam (X) username and password to complete your exam.

Troubleshooting Tips for users

All Suites are checked on a daily basis to ensure they are working correctly.  Users can report problems by raising a support query in our ISS Service Desk Ticketing System or by visiting the ISS Service Desk.

Related University ICT policies

• Code of Conduct
• ICT Regulations

Owner of service

Conor McMahon, Head of Service Delivery 
 

    

    

    

• Disclaimer
• Privacy
• Copyright
• Accessibility