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staff, email, exchange 2010

Information Solutions & Services are currently upgrading the existing Microsoft Exchange Server from Exchange 2003 to Exchange 2010.  As part of this process it is necessary that all users’ mailboxes be migrated to the new Exchange infrastructure.

Benefits of Exchange 2010

Some of the benefits of the Exchange 2010 environment include:

• Unified staff email service – There are two Exchange environments currently in existence MIS and AC.  The Exchange 2010 environment will amalgamate both environments into one unified service UDS
• Improved sharing/collaboration tools – Sharing of calendars and mailboxes has been improved
• Improved Web-based email service - Outlook Web Access (now called Outlook Web App) has many improved features including rich experience with other browsers such as Firefox and Safari, name cache, ability to set status for messages, filters, advanced search, Instant Messaging, Email conversations are much easier to manage via the updated Conversation View
• Improved Out of Office facility - In Exchange 2010, users can now set an Out Of Office response in advance with a defined schedule. It also allows messages to be customized for internal and external users or allowing to send messages only to your contacts
  

Service Limitations

Some limitations of email service on Exchange 2010 do exist:

• Booking shared resources – You will be unable to book a shared resource (e.g. meeting room) until the resource has also been migrated to the Exchange 2010 service.
• Viewing calendars - Users on Exchange 2003 will be unable to view your free/busy schedule and may find it difficult scheduling appointments with you.
  

Prerequisites for Exchange 2010:

• Prerequisites for Outlook2003 users
• Prerequisites for Outlook 2007 users
• Prerequisites for Outlook 2010 users
• Prerequisites for Entourage users
• Perequisites for all users - Remove all rules/filters in advance of migration
  

Email Client Reconfiguration

For information on re-configuring your email client please click on the corresponding link below:

• Outlook 2007
• Outlook 2010

Email Client Configuration

For information on configuring your email client please click on the corresponding link below:

• Outlook 2007/2010 on-campus
• Outlook 2007/2010 off-campus
• Outlook 2011 for MAC
  

Outlook Web App

• Outlook Web App

Telecommunications

• Blackberry
  
  
• iPhone / iPad
  
  
• Smartphone

FAQ

• How to login to OWA
• How to disable the default conversation view in OWA
• How to set your out of office auto reply
• How to switch off out of office automatic replies
• EAS No Longer Available
• How to access your Archived eMail

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