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staff, email, frequently asked questions
General
- What is the format of NUI, Galway email addresses?
- What is my NUI Galway email address?
- How do I change my email address e.g. maiden/married name or Irish format?
- How do I request an additional email address?
- How do I change my email password?
- What if I have forgotten my email password?
- What is SMTP - Can I use an SMTP server at NUI, Galway for a third-party email account?
Search / Look up
- What is the Global Address List (GAL)?
- Search for an NUI Galway email address
- Find out where an external email address is hosted
Outlook Web Access (OWA)
- How to login to OWA
- How to disable the default conversation view in OWA
- How to set your out of office auto reply
- How to switch off out of office automatic replies
- How do I create a rule or filter for my messages?
- How can I recover deleted items?
- How can I fix unresolved names in my distribution lists?
- How do I check spelling in an email message?
- Why can't I log out of Outlook Web Access (OWA)?
Microsoft Outlook
- Why am I not receiving new mail?
- Why do I have to keep using the Send-Receive button to get new mail?
- Why do I have to type in my password every time I try to send or receive email?
- Why are messages sent to known correspondents returned to me as undeliverable?
- Why do I get a bounced mail from an unknown correspondent?
- How do I check spelling in an email message?
- How to Export/Import StaffMail messages using Outlook
- Can I forward all my email from my StaffMail account to my StudentMail account?
- Can I forward all my email from my StudentMail account to my StaffMail account?
- Why can't I use Gmail or other external email service with Microsoft Outlook (or other email client) when connected to the wired network?
Mailbox Quota, Cleanup and Archiving
- What is the mailbox quota?
- How can I find view my mailbox size (quota used)?
- What happens when you near the mailbox quota?
- How can I cleanup the mailbox?
- Is there a limit on the file size that I can send by email?
- How can I send a file greater than 25MB?
Contacts and Distribution Lists
- How do I import contacts stored on my computer in Outlook to the Exchange Server?
- Why can't I see new contacts or distribution lists that I have created?
- Why do I see multiple contacts under Outlook Address Book when selecting message recipients?
- How can I fix unresolved names in my distribution lists?
- How do I send a contact or distribution list via email?
- How do I add a contact or distribution list that I received via email to my Contacts?
- How to add/remove members for a managed distribution list appearing in the GAL (Global Address List)
- How do I send an email to All-Staff and other Staff Mailing Lists?
- How do I send an email to the All-Students Mailing List?
- Is there a limit to the number of contacts I can have in a distribution list on the Exchange Server?
Rules and Filters
- How do I create a rule or filter for my messages?
- How do I filter email based on recipient address?
- How do I re-direct messages for a particular email address to my colleague?
- How do I disable a rule?
- How do I delete a rule?
AutoComplete/Nickname cache
- What is the AutoComplete/Nickname cache in Outlook?
- How do I clear a single entry in my AutoComplete/Nickname cache?
- How do I clear my AutoComplete/Nickname Cache file?
- Why can’t I see new addresses in my AutoComplete/Nickname cache?
Recover Deleted Items
- How to recover deleted email in Outlook 2007
- How to recover deleted email in Outlook 2010
- How to recover deleted email in Outlook Web Access (OWA)
Secondary eMail Address / Shared Mailbox
Sharing
- How do I share my calendar with others?
- How do I view a shared calendar?
- How can I share a mail folder with others?
- How do I open another person’s mail folder?
- How do I grant Delegate Access?
- How do I send email on behalf of someone else?
Entourage
- How do I access the Global Address List in Entourage?
- How do I remove a shared calendar?
- How do I transfer Mac Address Book entries to Exchange?
- How do I create a rule or filter for my messages?
- How do I share mail boxes and calendars?
- How do I view shared mail boxes and calendars?
- How to Export/Import StaffMail messages using Entourage 2004
- How do I clear the cache?
Outlook 2011 for MAC
- How do I access the Global Address List in Outlook 2011?
- How do I remove a shared calendar?
- How do I transfer Mac Address Book entries to Exchange?
- How do I create a rule or filter for my messages?
- How do I share mail boxes and calendars?
- How do I view shared mail boxes and calendars?
- How to Export/Import Staff Email messages using Outlook 2011
- How do I clear the cache?
Information Solutions and Services
Phone: Admin: eMail: Support ICT Regulations
This page was last updated Thursday, April 25, 2013
Phone: Admin: eMail: Support ICT Regulations
This page was last updated Thursday, April 25, 2013