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Staff, telecommunications, Android/smartphone

Android/Smartphone

You should purchase the handheld device that best meets your requirements but please keep in mind that Information Solutions and Services can supply and support only devices on the University e-Government Contract CON226 and O2.

Students are advised that Information Solutions and Services do not provide support for personally-owned computer equipment. 

Staff users are advised that Information Solutions and Services can provide only limited, advisory support for Smartphone/Android, as such devices are outside of the NUI Galway IT Equipment Procurement Contract CON111.

There are no restrictions on Android/ Smartphones accessing the NUIGWiFi network on-campus.

Accessing eMail

Android/Smartphone users with Internet access can access their Staff eMail or StudentMail account on the device using a web browser

StudentMail users with a Windows Mobile or ActiveSync device can also synchronize their Android/Smartphone with one StudentMail mailbox

Access Point Names - mobile.o2

eMail Setup for Staff

Staff email users may be able to setup synchronisation of email and calendar on their Android/Smartphone if the device allows synchronisation with a Microsoft Exchange server. Prior to purchasing, it is recommended that you confirm with your mobile provider that the device can be configured for Microsoft Exchange. Remember to determine the data charges for this service. 

Staff email configuration details for Android/Smartphone users
eMail - Add Account:	Select Microsoft Exchange ActiveSync
eMail Address	e.g. firstname.surnamenuigalway.ie
Server:	https://mail.nuigalway.ie (New Staff (from September 2012) and staff who have been migrated to Exchange 2010 server https://staffmail.nuigalway.ie (Users who have not been migrated and are currently on Exchange 2003 server)
SSL:	Ensure that the box for Use secure connection (SSL) is checked
Username:	Staff ID number e.g. 0088888s
Password:	your email password
Domain:	New Staff (from September 2012) and staff who have been migrated to Exchange 2010 server, please enter uds.nuigalway.ie Users who have not been migrated and are currently on Exchange 2003 server, please enter ac.nuigalway.ie
SMTP ingoing and outgoing:	New Staff (from September 2012) and staff who have been migrated to Exchange 2010 server, please enter uds.nuigalway.ie Users who have not been migrated and are currently on Exchange 2003 server, please enter ac.nuigalway.ie

Note: Your Android/Smartphone will not synchronise fully if you have sub folders within your Inbox folder.

Repairs

• For customer support you can free phone 1909 directly from your mobile or landline. This service is available 24/7.
  
  
• From abroad Dial +353 61 203501 from any mobile or fixed line (this call will be charged by a foreign operator in the country you are in)
  
  
• eMail o2corporatecareo2.com

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