For StudentMail queries not covered above, students can raise a support call with Microsoft as follows:
Connect to the
Outlook Live Answers forum
Click
Sign In and enter your StudentMail login credentials
Tick box to agree to the terms and conditions of the forum
Click
Ask and enter a question relating to your email account query
If the issue is not be resolved via the Outlook Live Answers forum, scroll down the screen to the section
Still Need Help and click
Support for Outlook Live
Complete the online form and submit to Microsoft support.