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nuigwifi, Wireless service, eduroam Wireless Service

   

eduroam Wireless Service

What is the service?
Who can use the service?
Technical information
Prerequisites required for the service
Setup Instructions for Visitors to NUI Galway

Setup Instructions for NUI Galway Staff/Students

• Windows XP SP3
• Windows 7
• Apple iPhone/iPad/iPod
• BlackBerry
• Android
• Manual configuration
• Troubleshooting Tips for users

What is the service?

eduroam (Educational Roaming) facilitates roaming educational users obtaining wireless internet access with their laptops at other member sites by authenticating with the user credentials they normally use at their home location. See www.eduroam.ie/ for more information on member sites.

eduroam is available in all wifi enabled areas of the campus.

Who can use the service?

NUI Galway is a full eduroam participant offering both:

• A service for NUI Galway staff/students wishing to use eduroam in other eduroam enabled institutions
• A  service to visitors to NUI Galway from other eduroam enabled institutions who wish to connect to the NUI Galway wireless network.

Prerequisites required for the service

Visitors to NUI Galway

Visitors must have their wireless clients configured to use WPA2 with AES encryption and have tested their authentication before arriving onsite. The ISS Service Desk does not provide support for visitors client configuration and visitors must contact their home instution for support.

NUI Galway Staff/Students

The configuration has been tested and is supported on

• Windows 7 SP1
• Windows XP SP3
• iPhoneiPad ver 4.3.5
• Mac 10.6
• Mac 10.5

XP versions below SP3 are not supported. WPA2 requires at least SP2 and may work.

The only supported client is the wireless client built into the Operating System. There is no support for third party wireless clients but these should work if parameters as indicated in the setup instructions below are followed.  

Setup instructions for users

Visitors to NUI Galway

Ensure your wireless client is configured to support WPA2 with AES encryption. Please refer to your home institution for advice.

NUI Galway Staff/Students

Automatic configuration:

Windows XP SP3 Ensure you have SP3 installed. Download and run the executable eduroamXPv5.exe, accepting default prompts Once the exe file has successfully run, a message appears in the taskbar (as shown below) Click message and enter your useriduds.nuigalway.ie and password leaving domain blank (as shown in the image below) Once successfully authenticated, you will be see the following message on the taskbar

Windows 7 Download and run the executable eduroamwin7wpa2v1.exe, accepting default prompts Once the exe file has successfully, run right-click icon in the taskbar Select eduroam and click Connect Authenticate with useriduds.nuigalway.ie and normal password Once authenticated right-click on taskbar icon to view connection

Apple iPhone/iPad/iPod Check the device is running IOS 4.3.5 Download via file transfer or email the config file eduroamv6.mobileconfig to your device Run the config file and click Install to run the profile Enter user details when prompted Accept certificate when prompted. IMPORTANT: ensure it relates to NUI Galway.ie as below For other devices and operating sytems, go to Manual Configuration.

BlackBerry Here are some screenshots detailing the connection process for connection of BlackBerry devices to eduroam Enable Wi-Fi   Select Set Up Wi-Fi Network Click Next Click Manually Add Network Enter the following configuration The user credentials are entered here Click Connect and save profile.

Android Go to Settings > Wireless & networks > Wi-Fi settings Under Wifi Networks select Add Wi-Fi network Enter details as outlined below.  Identity Enter your NUI Galway UDS User ID Anonymous identity Wireless password  Enter your NUI Galway UDS Password

Manual configuration: The eduroam website contains comprehensive documentation covering other operating systems and 802.1x supplicants. Refer to these documents to manually configure your client. To complete these manual installation based on the HeaNet documentation you'll need some information specific to NUI Galway. The documentation contains generic information as in column B but you will need to replace with with NUI Galway specific information as in column C. If any of the details in your WiFi profile are incorrect, then your authentication will fail and you will not gain wifi access via eduroam.
Information required	Column B Sample information	Column C NUI Galway specific information Use this column in your configuration
Your sites abbreviated name	mysite	NUI Galway
Your site domain name	mysite.ie	NUI Galway.ie
The name of the CA certificate used by your home site for eduroam	Cybertrust Educational CA	AddTrust External CA Root
The name on the SSL certificate presented by the authentication server at your home site	certname.mysite.ie	acsv-pri.NUI Galway.ie And acsv5-sec.NUI Galway.ie
The username you use to authenticate against your home account. Note the inclusion of your domain name	mynamemysite.ie	useriduds.nuigalway.ie
The password you use to authenticate against your home account	mypassword	Normal domain password

Troubleshooting Tips for users

NUI Galway Staff/Students

Please configure and test eduroam access on campus in NUI Galway before travelling to a remote location. If eduroam does not work on-campus it will not work off-campus.

Check the eduroam information pages for the location to which you are travelling. Each eduroam location publishes information locally. Ensure that the location follows the eduroam access standards.

If you use Windows 7 and are travelling to a location which only support WPA1 with tkip encryption, please contact the ISS Service Desk for instructions on configuring WPA1. 

    

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