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About NUI Galway
About NUI Galway
Since 1845, NUI Galway has been sharing the highest quality teaching and research with Ireland and the world. Find out what makes our University so special – from our distinguished history to the latest news and campus developments.
Colleges & Schools
Colleges & Schools
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How do I log in to Financial System?
- If you use the Financial System for purchasing online or budget checking and viewing financial reports, you should now access the system using the Financial System web client using your internet browser. You will find the link on http://www.nuigalway.ie/financialsystem/, or the URL itself is https://agresso.nuigalway.ie/.
- If you work in a Financial Management Office, you should notice a shortcut on your desktop labelled Agresso. Double-click this to launch the application.
Why can't I log in?
- Have you already requested a Financial System account? If not, you will need to do so before you are able to log in.
- Are you logging onto the correct URL from the http://www.nuigalway.ie/financialsystem/, or the URL itself is https://agresso.nuigalway.ie/?
- Are you entering the correct username? Your Financial System username is your 6 digit staff/payroll number - this is different from your Campus Account username. In order to find your Financial System username, remove the leading zero and the letter s from your Campus Account username - e.g. 0012345s becomes 012345.
- Are you entering the correct client? The client is always U1.
- Is your CAPS lock on? Please note that the Financial System password is case sensitive, and this will prevent your password from being accepted.
I have forgotten my username/password - where can I find them?
Your Financial System username is your 6 digit staff/payroll number. This username differs from your Campus Account username, as you will need to remove the leading zero and the letter s - e.g. 0012345s becomes 012345. Once you have been given a Financial System account under your ID number, this does not change.
I have my account information but I can't log in?
- Ensure that you are entering the correct username, it is a 6 digit number without an S at the end.
- You must enter U1 as the client.
- The password field is case sensitive, so check if your CAPS lock is on.
- If you need to reset your password, then click the link "Forgotten your password?"
I've logged in but I can't see my budgets when I run a report?
The Budget Holder should contact the Service Desk, authorising your access to a list of the budgets and also providing your employee number. Once the Service Desk has given you access, they will contact you within three working days confirming your access level to the budgets.
How to clear the cache in Financial System
- Log in to Financial System
- Navigate to the top right menu where the User ID is displayed. In this example the User ID is 083711
- Click on the arrow to the right of the ID number and from the options presented select About Unit4 Agresso
- In the popup window that appears, click Clear the Cache
- Log off and log back on to Financial System
I need some data that I can't find using the Global Web Reports - where can I get this?
- You should log a ticket on the Service Desk Ticketing System, detailing the type of information you are trying to extract.
- The Service Desk will route the request to the relevant resource in Financial, Management or Research Accounting who govern control of Global reports. They will determine the suitability of creating a new global report.
- All requisitions that fall outside of predetermined bands require approval.
- If your manager does not use Financial System, they must nominate a delegate that has a Financial System account, and can authorise requisitions on their behalf.
- The request to setup a delegate must be sent to firstname.lastname@example.org, and copied to your Line Manager, and Budget Holder.
Why am I not receiving Financial System notification emails?
Where can I get assistance/support?
- Financial queries: Please send an email to email@example.com
- Technical queries or Financial Management account creation: Please log a call at the Service Desk.
- Supplier queries: Please send an email to firstname.lastname@example.org
- Travel & Subsistence queries: Please send an email to email@example.com
What browser should I use?
Internet Explorer is the recommended browser. If you wish to use Google Chrome, you should clear the browser cache and enable pop-ups.
- Internet Explorer - How to clear the browser cache and enable pop-ups.
- Chrome - How to clear the browser cache and enable pop-ups.
I started to work in the Financial System, but I was interrupted and when I got back to my screen the system had timed out. Why?
For security purposes, the system has a built-in auto log-off facility where if there is no activity for a period of time the system will automatically time out.
How long before I get timed out on the Financial System?
The timeout for the Financial System is 20 minutes from the time of logging in.
Can I use the Back button on the Financial System?
Using the Back button in the internet browser causes errors. If you use the Back button in the internet browser whilst you work in the Financial System you will get a 'Page has expired' message.
Can I view invoices when connected to the WiFi network on campus or when I am working from home?
To be given access to view Agresso P2P invoices remotely please log a ticket at the Library & IT Service Desk. Once you have been given access you now need to carry out the following steps;
This joins your machine to the internal NUI Galway network. You can then log into Agresso Web on your machine and you will be able to view the P2P invoices. Please ensure after you install the Pulse Client via the web portal (https://pulse.nuigalway.ie) that you log off the web portal.