The Partnership Group began investigating the possibility of providing staff with an employee Assistance Programme in June 1999. As a starting point the Group agreed the Policy and Procedure for the Employee Assistance Programme and it was agreed that an external service provider would be preferable to internal provision for an Employee Assistance Programme.

We have recently reviewed our Employee Assistance Programme and have decided to change our provider to  EAP Consultants with effect from 1st March 2014.  The Employee Assistance Programme (EAP) provides free and confidential professional counselling and information services which are available to all employees of National University of Ireland, Galway and members of their families/households. The service is provided by EAP Consultants, a firm of external consultants who operate independently of management. The EAP offers help in the following areas: 

  • General information queries
  • Family relationships
  • Emotional problems
  • Relationship problems
  • Work related problems
  • Marital problems
  • Face-to-Face & Telephone Counselling
  • Legal advice
  • Independent financial advice
  • Support to line managers
  • Critical incident response

To make contact with the service, please contact the following FREEPHONE number: 1800 201 346 or log onto our dedicated web serviceand enter the following:

Login: nuigalway (case sensitive), Password: nuigp@ss

Further information can be received in confidence from Fiona O' Malley (ex.5420) or email: Comments or Suggestions are welcome by emailing: Fiona.o’