HEAnet & 02 Broadband Offer
O2 in conjunction with
HEAnet are making a mobile broadband solution based on 3G USB modem technology available to students and staff at preferential pricing. A once-off modem payment of €19.99 and a monthly fee of €9.95 (12 month/10GB contract) or €12.93 a month (9 month/5GB contract) applies.
Staff and students can purchase from any O2 branch. To avail of this offer you will need: Photo ID in the form of a valid 2010/2011 NUI Galway student or staff ID card; proof of address in the form of a utility bill or letter from the CAO; bank details or credit/laser card for direct debit payment; and proof of date of birth.
SPSS Data Collection Author and Interviewer - 14 December 2010
SPSS Data Collection Author and Interviewer is now available from the
ISS Service Desk for general distribution to NUI Galway staff and students
Endnote X4 MAC Now Available - 26 November 2010
EndNote X4 MAC is now available to NUI Galway staff, click
here for more details. It should be noted that 'home use' of EndNote is not permitted. Details of the License Agreement are
available online
Maple 14 Now Available - 26 November 2010
Maple 14 is now available NUI Galway staff may borrow the installation media by emailing
servicedesk
nuigalway.ie
Minitab 16 Now Available - 23 November 2010
Minitab 16 is now available from the
ISS Service Desk for general distribution to NUI Galway staff and students.
ANSYS 13 Now Available - 23 November 2010
ANSYS 13 is now available. NUI Galway staff may borrow the installation media by emailing
servicedesk
nuigalway.ie
Office 2011 for MAC Now Available - 10 November 2010
Office 2011 for MAC is now available. NUI Galway Staff may borrow the installation media from our
Service Desk. It should be noted that Outlook 2011 is not compatible with our current exchange environment. We will be upgrading our Exchange environment to 2010 in the coming months, until that time the only components of Office 2011 which users will be able to use is Word, PowerPoint and Excel.
O2 NUI Galway Staff Offer - 1 October 2010
O2 are offering
landline and fixed broadband rates to NUI Galway staff. The O2 stand will be located in the Orbsen building outside Moffats on Wednesday 6th October from 11am to 3pm.
Productivity Suite v2.1 for ArcGIS 10 now available - 1 September 2010
Productivity Suite v 2.1 for ArcGIS 10
software is now available. NUI Galway staff may borrow the installation media by emailing
servicedesk
nuigalway.ie
EndNote Nvivo 8 Now Available - 19 August 2010
NVivo 8 (compatible with Windows 7) is now available to
download. Before installing, you must request the NVivo Licence code from the
ISS Service Desk, and you are also obliged to sign a
copyright acknowledgement form
EndNote X4 for Windows Now Available - 13 August 2010
EndNote v14 software is now available. NUI Galway Staff may borrow the installation media from our
Service Desk. It should be noted that 'home use' of EndNote is not permitted. Details of the License Agreement are
available online
Office 2010 for Windows - 2 August 2010
Office 2010 for Windows
is now available. Permanent members of NUI Galway staff may borrow the installation media from our
Service Desk. Office 2010 for Mac is due to be released in October 2010
University e-Government Contract and O2 - 17 June 2010
University e-Government Contract CON226 recently went to tender and as announced, the University’s supplier for this service has changed from Vodafone to O2. Click
here for more Information.
EndNote X3 for MAC Now Available - 29 January 2010
EndNote MAC v13 software is now available. NUI Galway Staff may borrow the installation media from our
Service Desk. It should be noted that 'home use' of EndNote is not permitted. Details of the License Agreement are
available online
EndNote X2 and earlier versions - Known Issue - 13 January 2010
Thomson Reuters have reported that in many cases, bibliographic records with a publication date of 2010 or later will not import the year data into EndNote X2 and earlier. A patch to correct this issue for EndNote X2 users is now available
online. For all versions prior to X2, the year must be added manually -
see the FAQ
PASW (SPSS) 18 Now Available - 11 January 2010
PASW (SPSS) 18 for Windows XP, & Vista & Mac OS X is now available from the
ISS Service Desk for general distribution to NUI Galway staff and students.
BlackBerry Bold 2 - 9700 - 7 January 2010
Did you know the BlackBerry Bold 2 - 9700 is now available to NUI Galway staff members. Full
BlackBerry information is available online.
PASW SPSS 18 for Windows - Available in the New Year - 16 December 2009
PASW SPSS 18 for Windows is expected early in the New Year. A News item will be published when the software becomes available.
Please note that SPSS 17 is not compatible with Windows 7.
Endnote 13 for Windows Now Available - 9 December 2009
EndNote v13 software is now available. NUI Galway Staff may borrow the installation media from our
Service Desk. It should be noted that 'home use' of EndNote is not permitted. Details of the License Agreement are
available online
EndNote Web Downtime - 19 November 2009
Thomson Reuters will be performing an upgrade to EndNote Web starting Friday, November 20, 2009 at 9:00PM EST ending by Sunday, November. 22, 10:00AM EST. During this time,
EndNote Web will be unavailable.
Windows 7 Now Available - 22 October 2009
Windows 7 (32 and 64-bit versions) are now available. Permanent members of NUI Galway staff may borrow the installation media from our
Service Desk. McAfee 8.7 RP1 is also available to borrow; this is the only version compatible with Windows 7.
The EuroStudent Survey - 13 November 2009
The
EuroStudent Survey is a survey conducted all over Europe about your life as a student. Your views are important so we would like you to participate. Complete the survey and you have the chance to win a Sony Vaio laptop. Find out more about the survey at
www.hea.ie/eurostudent
MathCAD Software - 30 September 2009
Mathcad software has been decommissioned from the PC Suites and is no longer available on campus. Further infomation is available
online.
Campus Account Self Service (CASS)
All students are required to activate their new Campus Account. A new Campus Account will provide student access to all computing services (other than
email) i.e.
PC Suites,
NUIGWiFi,
Blackboard,
Library Systems,
Self-Service Registration,
MyCampus,
Placement,
Exam timetable and
Exam results. Campus Account replaces the multiple accounts, passwords and PIN numbers used in previous years. Please visit the
CASS (Campus Account Self Service) website for more information.
College of Engineering & Informatics first year student laptop scheme - 16 September 2009
Deliveries of the Lenovo W500 laptops preconfigured with applications are planned for Thursday 17
th and 24
th September 2009, 2.30 pm to 5 pm in E201
Civil Engineering Building. A number of workshops on the use and care of the laptop will also take place during this time. All are welcome to come along.
Further details can be found at
online.
PASW SPSS 17 - 14 September 2009
SPSS PASW 17 for Mac is now available from the
Service Desk for general distribution to NUI Galway staff and students.
College of Engineering & Informatics first year student laptop scheme - 7 September 2009
The College of Engineering and Informatics at NUI Galway has joined forces with Lenovo to provide Lenovo ThinkPad W500 notebooks to students at the College of Engineering & Informatics at a discounted price. Scheme details are available
online.
On Saturday, 12 September, Lenovo representatives will host information sessions about this laptop scheme in Room AC203, Arts & Science Building, NUI Galway starting at 11:00am.
BlackBerry Curve 8520 (Gemini) - 1 September 2009
Did you know the BlackBerry Curve 8520 (Gemini) is now available to NUI Galway staff members. Full
BlackBerry information is available online.
EndNote v13 Software Now Available - 31 July 2009
EndNote v13 software is now available. NUI Galway Staff may borrow the installation media from our
Service Desk. It should be noted that 'home use' of EndNote is not permitted. Details of the License Agreement are
available online
Adobe Software Discount - 3 June 2009
Adobe is offering a 10% discount on all licenses purchased in the month of June.
This offer applies to staff of NUI Galway.
BlackBerry Curve 8900 (Javelin) - 2 June 2009
Did you know the
BlackBerry Curve 8900 (Javelin) is now available to NUI Galway staff members. Full
BlackBerry information is available online
Changeover from WebMail to StudentMail (26/27 May 2009)
Students who currently use WebMail will be changed to the StudentMail service. The changeover period is 26/27 May. This change will affect 662 students currently using WebMail. All students who will be affected by this change will receive an email to their NUI Galway address which contains details of their new StudentMail account. For more information, check your email (WebMail) or view our
bulletin about this WebMail Disruption.
Fraudulent eMails Requesting Banking Details - 23 April 2009
We are aware that an email message purporting to be from AIB bank has been delivered to a number of University email addresses. Please be advised that this is a fraudulent email which does not originate from AIB and is instead an example of a common scam known as �€�phishing�€�. More information on phising is
available online. No bank, or reputable Internet merchant, will ever request that you enter your account or account access details in response to an email. AIB bank has published further information on the recurrence of this scam on its
website. If you are in receipt of this email, you may follow the instructions detailed in the AIB bulletin about this issue: specifically, to forward a copy of the email to alert aib.ie and then delete the original email.
ArcGIS 9.3 Now Available - 20 March 2009
ArcGIS 9.3 software is now available. NUI Galway staff may borrow the installation media by emailing
servicedesk
nuigalway.ie
Adobe Acrobat 9 Professional Now Available - 19 March 2009
NUI Galway now has an academic term site licence for
Adobe Acrobat 9 Professional. This software is available to permanent staff of NUIG, but is not available to students for home use. Adobe Acrobat 9 Professional will be available in the PC suites for the academic year 2009/2010. Adobe Acrobat 9 Professional replaces
PDF Converter Pro which will be removed from the PC suites.
Changeover from WebMail to StudentMail (18/19 March 2009)
Students who currently use WebMail will be changed to the StudentMail service. The changeover period commences at 18:00 on Wednesday, 18 March and runs through Thursday, 19 March. Access to the new service will be available from Friday, 20 March. This change will affect almost 10,000 students. Note that there are a small number of exceptions. All students who will be affected by this change will receive an email to their NUI Galway address which contains details of their new StudentMail account. For more information, check your email (WebMail) or view our
bulletin about this Important Change to Student eMail and Service disruption on 18/19 March 2009
SPSS 17 for Windows Now Available - 12 March 2009
SPSS 17 for Windows is now available from the
Service Desk for general distribution to NUI Galway staff and students.
Adobe Software Discount - 2 March 2009
Adobe is offering a 10% discount on all licenses purchased in the month of March.
This offer applies to staff of NUI Galway.
Saving Energy at NUI Galway - 27 February 2009
Saving energy can help protect the environment and reduce costs. Everyone can help to save energy at NUI Galway by reducing the amount of power your office computer consumes. The energy consumption measured in
watts for a typical 2006 model Dell PC is
available. There are in excess of 4,500 computers at NUI Galway and it is possible to make significant energy savings by managing the power consumption on these systems. The Windows Power Options Properties can be used to automatically
manage and configure the energy saving settings for your PC or laptop.
BlackBerry Bold and BlackBerry Storm - 20 February 2009
Did you know the
BlackBerry Bold and
BlackBerry Storm are now available to NUI Galway staff members.
Full BlackBerry information
WebMail/Beacon Current Status- 4 February 2009
Users of the
Student WebMail service will have experienced slow or dropped connections to the service. This general slowness often manifests as an error connecting to IMAP server or a �Connection refused� error message. The problem is most prevalent at times of peak usage i.e. 11:00 to 16:00, Monday to Thursday inclusive. Information Solutions and Services apologises for this degraded service which is volume related: the WebMail/Beacon servers remain up and online, but are receiving so much connections and traffic that they cannot process them quickly enough.
More information about WebMail/Beacon current status and recommended workaround for users
Adobe Software Discount - 4 February 2009
Adobe have decided to offer a 10-15% discount on all licenses purchased in the month of February. This offer applies to staff of NUI Galway
Quick Reference Software Table - 2 February 2009
Did you know
a new quick reference
Software A to Z information table is now available online.
Irish Language Predictive Texting - 29 January 2009
On Monday the 26 January
Vodafone Ireland and
Foras na Gaeilge launched a free Irish language predictive texting service which offers Vodafone customers the choice of predictive texting,
as Gaeilge.
Media Player Classic Workaround - 28 January 2009
Workaround now available to open Real Media file streams (.rm) from the internet using Media Player Classic.
PDF Converter Software Now Available - 22 January 2009
PDF Converter v5.2 software is now available. NUI Galway staff and students may borrow the installation media from our
Service Desk.
MapInfo DriveTime - 16 January 2009
MapInfo Drivetime software is now available. Permanent members of staff may borrow the installation media by emailing
servicedesk
nuigalway.ie
New look for StaffMail Outlook Web Access login page - 16 December 2008
The
StaffMail Outlook Web Access (OWA) login screen now incorporates the NUI Galway logo. This change applies to the English language version only. Users are not affected by the change and no action is required. The login credential display and background colour remains the same.
Picasa by Google - 28 November 2008
Did you know Picasa is a software application for organising and editing digital photos, owned by Google and available free to
download.
BlackBerry: PDF delivery to BlackBerry restored to normal - 28 November 2008
Following Vodafone�€�s approval of the latest service release for the BlackBerry Enterprise Server, maintenance work was carried out on 27 November which makes PDF attachments available again from the BlackBerry device.
McAfee Anti Virus - 21 November 2008
Did you know staff and students can borrow the McAfee Anti-Virus software from the
Service Desk to install on your own personal machine. The latest McAfee SDAT file is also available from the
Information Solutions and Services Anti Virus web pages.
Colour Printing - 17 November 2008
Students, did you know colour printing facilities have now been commissioned in two additional locations. You can print to the new printers from a cluster of suites close to each printer. Notices to this effect have been posted in these suites. Locations and details of the new colour printers are available
online.
BlackBerry & USB Modem Users - 17 November 2008
BlackBerry & USB Modem users should be aware roaming outside the Republic of Ireland is available but please note that the costs can be high and you are advised to review the charges in advance of any trip. Details of data and voice roaming costs are available on the Vodafone website.
Vodafone Passport -
Vodafone Connect Abroad
Microsoft DreamSpark - 7 November 2008
Microsoft DreamSpark enables students to download Microsoft developer and design tools at no charge. Students can access this through the
Microsoft Students web site This site enables students to download professional-level Microsoft developer and design tools. In order to get this software from Microsoft at no charge, students will be asked to establish or verify their student status once every 12 months. Students will need to sign up using NUI Galway email address.
EndNote MAC v12 Software Now Available - 29 October 2008
EndNote v12 MAC software is now available. NUI Galway Staff may borrow the installation media from our
Service Desk. It should be noted that 'home use' of EndNote is not permitted. Details of the License Agreement are
available online.
Staff Computer Scheme Update - 9 October 2008
The funding allocation towards the purchase of new IT Equipment under the
Staff Computer Scheme for New Academic Staff and the Registrar�€�s Computer Scheme has changed to €1,200 per qualifying member of staff with effect from Monday, 13 October 2008.
ECDL - 26 September 2008
ECDL Basic modules are available online to registered staff and students of NUI Galway using Blackboard. This allows you to study at your own pace from any computer with an Internet connection. NUI Galway has a licence for the ECDL Basic course from AutoTrack. Full information available
online.
Configure StaffMail for off-campus use - 16 September 2008
Staff members
did you know, if you use your computer when off-campus, you can configure
Outlook 2003 to connect to the Exchange server. This gives you exactly the same email interface both on and off-campus. Macintosh users can set up an
Entourage 2004 account for off-campus use.
StudentMail- 12 September 2008
All current users of Webmail will be migrated to the new
StudentMail system during the academic year 2008/2009. More details will follow. New utility to
check your email address is now available.
HEAnet & 02 Broadband Offer - 8 September 2008
HEAnet in conjunction with
O2 are making a mobile broadband solution based on 3G USB modem technology available to students and staff from the 1st September 2008 at preferential pricing. A once off modem payment of €20 and a monthly fee of €13 (12 month/10GB contract) or €15 a month (9 month/5GB contract) applies.
Staff and students can purchase from any O2 branch. To avail of this offer you will need: Photo ID in the form of a valid 08/09 NUIG student or staff card; proof of address in the form of a utility bill or letter from the CAO; bank details or credit/laser card for direct debit payment; and proof of date of birth.
Browser Developments - 3 September 2008
Google have made a Beta release of their new Web browser which they are calling �Chrome� available for general
download and trial. Meanwhile, Microsoft has made a Beta 2 release of their upcoming v8 revision of Internet Explorer available for
download.
NVivo 8 - New Service Pack Available - 2 September 2008
NVivo 8 Service Pack is now available from
QSR International. This service pack adds new language capabilities to the existing NVivo 8 software for
Spanish or
Simplified Chinese. Full information regarding this service pack is available from
QSR International.
iPhone 3G - 15 August 2008
Information Solutions and Services have successfully tested the interoperability of the new iPhone 3G with the standard Exchange-based staff email services.
Configuration details are available on our website.
Note that Information Solutions and Services neither supply nor support the iPhone. More information on our
BlackBerry service is available on Information Solutions and Services website.
ArcGIS Service Pack 6 Download Now Available - 31 July 2008
ArcGIS 9.2 Service Pack 6 is
now available from the ESRI Support Center. This service pack contains several performance improvements and maintenance fixes. ESRI recommends that customers using ArcGIS 9.2 download and install ArcGIS 9.2 Service Pack 6 at their earliest convenience. This will ensure the highest-quality experience when working with ArcGIS 9.2.
LabVIEW Training - 28 July 2008
National Instruments is offering introductory training on campus at the National University of Ireland, Galway on the latest release of its LabVIEW graphical programming environment. This is an opportunity to get some hands-on experience with
NI LabVIEW 8.5, which is used for
Data Acquisition, signal processing, controls and various instrumentation needs across your campus.
Location and date:
National University of Ireland, Galway �€� Wednesday 13
th August 9am until 12.30pm.
To register
call Angie Cribb on 01635 572424, or email
angie.cribb
ni.com
EndNote v12 Software Now Available - 17 July 2008
EndNote v12 Win software is now available. NUI Galway Staff may borrow the installation media from our
Service Desk. It should be noted that 'home use' of EndNote is not permitted. Details of the License Agreement are
available online.
Inspiration Software Now Available - 17 June 2008
Inspiration v8 software is now available. Permanent members of staff may borrow the installation media from our
Service Desk
Maple v12 Software Now Available - 17 June 2008
Maple v12 software is now available. Permanent members of staff may borrow the installation media by emailing
servicedesk
nuigalway.ie
Support for Computers Purchased Outside of the NUIG Central Procurement Contract - 6 June 2008
The University requires that IT equipment intended for use on the NUIG network must be purchased under the central
NUIG IT Equipment Procurement Contract CON111. Where computers are acquired outside this contract, Information Solutions and Services can provide only limited, advisory support. Get full information on Computer
Services Support for Computers Purchased Outside of the NUIG Central Procurement Contract
AutoTrack - 4 June 2008
Did you know
AutoTrack (ECDL Certified Content) by
ThirdForce provides online training courses that allow you to study at your own pace from any computer with an Internet connection.
Get more information about AutoTrack.
Microsoft Silverlight - 4 June 2008
Microsoft Silverlight is a web browser plugin that provides support for rich internet applications such as animation, vector graphics and audio-video playback. Full details and download links are available on the
Information Solutions and Services Silverlight web page.
Microsoft Expression Studio v2 - 4 June 2008
Microsoft Expression Studio v2 software is now available. Permanent members of staff may borrow the installation media from our
Service Desk.
NVivo Software Now Available - 2 May 2008
NVivo v8 software is now available. NUI Galway staff and students may borrow the installation media from our
Service Desk.
PDF Converter Software Now Available - 2 May 2008
PDF Converter v5 is now avaialble. NUI Galway staff and students may borrow the installation media from our
Service Desk.
WinGléacht Software Now Available - 2 May 2008
WinGléacht v1.0-R software is now available. Permanent members of staff may borrow the installation media from our
Service Desk
Microsoft Office for Macintosh - 2 May 2008
Microsoft Office 2008 for Mac
is now available. Permanent members of staff may borrow the installation media by emailing
servicedesk
nuigalway.ie
Saving Energy - 31 April 2008
Saving energy can help protect the environment and reduce costs. Everyone can help to save energy at NUI Galway by reducing the amount of power your office computer consumes. The energy consumption measured in
watts for a typical 2006 model Dell PC is available
online. There are in excess of 4,500 PCs at NUI Galway and it is possible to make significant energy savings by managing the power consumption on these systems.
-
Switch off your PC and monitor.
When you are finished work, logout & manually shutdown your PC & monitor and turn off power at the main switch for maximum energy savings. Please do not leave your PC logged in and switched on overnight and at weekends, as this usage pattern wastes a lot of electricity & damages our environment.
-
Re-configure Windows Power Options.
The Windows Power Options Properties can be used to automatically manage and configure the energy saving settings for your PC or laptop using the settings shown in the
Information Solutions and Services web site.
USB 3G Broadband Modem - 14 April 2008
As of the 14th of April 2008, under the eGovernment contract, there is no charge for the 3G Broadband Modem device. This offer applies to all staff of NUI Galway.
Tell me more about 3G Broadband Modem.
SPSS 16 for MAC Now Available - 4 April 2008
SPSS 16 for MAC is now avaialble from the
Service Desk for general distribution to NUI Galway staff and students.
NAL Explorer - 20 February 2008
As of Friday 22nd of February 2008 the Application Explorer Icon (yellow folder on the desktop) will be replaced campus wide by the NAL (Novell Application Launcher) window, affecting all PC Suite users. The advantage is that the window is opened automatically after login and makes the software applications more obvious to users.
Disabling of Reply to ICMP Ping Requests - 7 February 2008
In line with best security practice, Information Solutions and Services are with effect from today, Thursday Feb 7th 2008, disabling at Firewall level the functionality which allows reply by University devices to
ICMP ping requests emanating from external hosts, with the exception of a small number of specified University machines. You may request that this functionality is enabled for a specific device within the University by making contact by email with our
Service Desk. Please specify the IP address of the relevant device along with a rationale for the requirement.
Fraudulent eMails Requesting Banking Details - 4 February 2008
We are aware that an email message purporting to be from AIB bank has been delivered to a number of University email addresses. Please be advised that this is a fraudulent email which does not originate from AIB and is instead an example of a common scam known as phising. More information on phising is available
online. No bank, or reputable internet merchant, will ever request that you enter your account or account access details in response to an email. AIB bank has published further information on today recurrence of this scam on its
website. If you are in receipt of this email today, you may follow the instructions detailed in the AIB bulletin about this issue: specifically, to forward a copy of the email to alert aib.ie and then delete the original email.