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Staff, buying computer equipment

Information Solutions and Services Support for Computers Purchased Outside of the NUIG Central Procurement Contract

IT equipment intended for use on the NUIG network must be purchased under the central procurement contract.

Information Solutions and Services will only provide data recovery* support for University owned computers acquired outside this contract.  Such computers will need to meet the following criteria:

• Windows PCs with a professional Operating System, with Windows 7 or XP as the standard software platform and meet the recommended hardware specification. 
• Macintosh computers are running the recommended Operating System and standard software platform, currently Mac OS 10.7 / Office 2008 and meet the recommended hardware specification. 

ISS does not provide support for privately owned laptops. 

In cases where a Windows PC or Macintosh specification other than that available under the NUIG Procurement Contract is required, such purchases can be made only in these circumstances:

• Prospective purchases should be discussed in advance with Information Solutions and Services. Please contact the Service Desk to discuss your requirements, giving as much information as possible on the intended model and specification.
• Business/Enterprise class products are purchased not consumer/home use models 
• The purchase is made from a NUI Galway contracted supplier, Dell, Galmac or Screenway
• The purchase is made through the supplier’s NUIG account manager
• A minimum 5 year next business day on-site warranty is purchased for the computer
• Computers purchased off-contract will not have NUIG standard Operating System and software build pre-installed.  It will be the purchasers own responsibility to install any required Operating System and software.

*Data recovery on all University owned machines is done on a best efforts basis.  Data backup is the responsibility of the user.

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