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staff, email, exchange email, faq, outlook 2003

Why can't I see new contacts or distribution lists that I have created?

It is possible that your contacts are not displaying correctly. Complete the following steps to resolve this problem.

1. Open Contacts (click Contacts in the Navigation pane on the left of the Outlook window).
   
   
2. Under the heading My contacts, right-click on Contacts.
   
   
3. Choose Properties from the menu that appears.
   
   
4. In the Contacts Properties dialog box, click the Outlook Address Book tab.
   
   
   
   
5. Ensure that Show this folder as an email Address Book is ticked
   (as shown in image above).
   
   
6. Click Apply and then click OK.

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