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staff, software, realplayer
What is RealPlayer?
RealPlayer is a proprietary cross-platform media player by RealNetworks that plays a number of multimedia formats including MP3, MPEG-4, QuickTime, Windows Media, and multiple versions of proprietary RealAudio and RealVideo formats.
Current version available: Available from RealPlayer website
Platforms
- Windows Yes
- Macintosh Yes
- Linux Yes
Does NUI Galway have a site licence for RealPlayer software?
No. However, RealPlayer is available free to download for personal or educational purposes.
How can I get RealPlayer software for my computer?
Can I install RealPlayer software on my home computer?
RealPlayer is available free to download
Where can I get technical support about RealPlayer?
Customer Support is available free from the RealNetworks website.
Known Issues
Some RealPlayer users on-campus at NUI Galway may experience a problem with radio streaming i.e. the message " A General Error has occurred" will appear when trying to access a radio station. This is due to the particular network setting for some desktop computer connections. To resolve this issue, check that the following settings are configured in RealPlayer.
Proxy Settings
RealPlayer Proxy Settings for Macintosh users
RealPlayer Proxy Settings for Windows users
In RealPlayer, from the Tools menu, choose Preferences and then choose Proxy
- Under
PNA and RTSP Proxies,
No proxy must be selected
- Under
HTTP Proxy,
No proxy must be selected
- Click
OK
- Restart RealPlayer.
Phone: Admin: eMail: Support ICT Regulations
This page was last updated Monday, June 18, 2012