Monday, 9 March 2020

The latest version of the University of Galway Campus App for smartphones and tables was designed to make your daily life on campus a whole lot easier.  It puts everthing you'll want to know about in one place.  An indispensable tool for new and existing University of Galway Staff & Students! The app is available to download from Google Play (Android) and the App Store (iPhones / iPads)

Monday, 9 March 2020

University of Galway staff, friends and family of staff can avail of this offer,  click for more info

Tuesday, 14 April 2020

  This webpage outlines the University's current Remote Learning and Working capabilities for Students and Staff. Remote Access for Students Students, you can access the following University IT Services off-campus by using your Campus Account credentials: Blackboard Library Microsoft Office365 - Email, OneDrive files, and Teams Academic Web Services (Past Exam Papers and Personal Exam timetable)  Please note that some discipline-specific software may not be available from off-campus, so you should liaise with your module and programme coordinators to understand what options or alternatives may be available. Remote Access for Staff Staff can access the following University IT Services off-campus by using their Campus Account * credentials: Blackboard Library Access your Email, and OneDrive/SharePoint Online files from the Microsoft Office 365 Portal Microsoft Teams for Instant Messaging, Video and Audio calls,  click here to view our series of quick self-help Teams videos or download this handy cheat-sheet Financial Management - Agresso Web * Core Portal - Employee Self Service Student Records System - Quercus Web Portal * Curriculum Manager - Akari HEAnet FileSender is a secure way to share large files with anyone within or outside of the university Service Desk Ticketing  Note: * Agresso and Quercus credentials are separate to your Campus Account credentials Web-based SSL VPN  University of Galway provides a Virtual Private Network (VPN) service to allow staff to make a secure encrypted connection to the NUI Galway network from a remote location i.e. home or abroad. The following services are available from the MyFiles Service via a supported Web Browser.  U-Drive Files M-Drive Files T4 Content Management System Internal NUI Galway Website Staff Intranet  Client-based SSL VPN The following systems will require a VPN client: Agresso Back Office Core Back Office Quercus Back Office Exam Modelling Tool Oracle Discoverer Reporting Services All other applications installed on a personal device To request remote access to your device, please follow the instructions for the SSL VPN with an RDP connection at the following webpage.If you avail of an IT service that is not listed above and you are unsure whether you can access it remotely, please contact the ISS Service Desk via our ticketing system or call 091 495777.

Monday, 3 February 2020

Office 365 Programs & Features that are offered to staff at University of Galway.  Click here for more information

Monday, 24 February 2020

Upgrade your Microsoft Office.  Click here for more information

Tuesday, 24 November 2020

NUI Galway has recently upgraded its MatLab license to a Campus-Wide License (CWL) for the Academic Year 2020/21. The Campus-Wide License provides unlimited use of MATLAB, Simulink, and online learning tools to all Students, Staff, and Researchers, on and off-campus, on any device.The newly launched NUI Galway MatLab portal provides access to the software and related information.https://uk.mathworks.com/academia/tah-portal/national-university-of-ireland-galway-31528171.html

Monday, 23 November 2020

Add a personalised Teams Me link to your Email Signature see here for more information

Monday, 12 October 2020

Microsoft 365 - LinkedIn Learning Training, Collections and Learning Paths.  ISS has curated several LinkedIn Learning Collections and Learning Paths that will help you take your Microsoft 365 skills (Teams, SharePoint Online, OneDrive and Excel) to the next level. See here for more information.

Thursday, 12 November 2020

​​​​​​​ISS is updating the University’s Eduroam Wi-Fi service to increase its security and performance.  As a result, most existing users of the Eduroam Wi-Fi service will need to update the previously installed Eduroam client on their device (laptops and mobile devices) to continue to get access to the service when on campus.  The changeover to the new configuration will take place on Thursday, 12th November 2020. We recommend users who are utilising the Eduroam Wi-Fi service update the Eduroam client in advance of the changeover date to ensure a seamless transition.  Users who do not update their Eduroam client before Thursday, 12th November 2020 will need to update the client on their next connection to the Eduroam Wi-Fi service on campus. See here for more information.

Thursday, 16 April 2020

If you are running online exams, visit our IT Advice for Staff managing Online Exams webpage. Further information is also available from the Staff FAQs and Students FAQs on the NUI Galway Alerts webpages.

Thursday, 16 April 2020

If you are taking Online Exams visit our IT Advice for Students taking Online Exams webpage for some Tips Further information is also available from the Students' FAQs on Online Exams/Assessments and Remote Learning

Monday, 9 March 2020

Ensuring transparency and compliance in how we spend; Familiarise yourself with our Procurement guidelines, in particular, the spending thresholds for each type of purchase.   Also, see Better Buying for more information or email betterbuying@nuigalway.ie

Monday, 2 March 2020

Invoices from the recruitment supplier, ICE are now approved online. This is similar to the approval process for travel and catering suppliers.  To see how the new system works, view a step-by-step guide here.

Monday, 2 March 2020

 P2P is changing how we procure Supplies.  From now on, all products from Sigma-Aldrich and Fisher Scientific, Datapac must be procured through the Marketplace in Agresso. Click for more info

Monday, 2 March 2020

If not, you could miss out on: Deliveries Correspondence from HR and other University services Ollscéala staff magazine See how to update your Work Address at www.nuigalway.ie/workaddress

Monday, 24 February 2020

Wi-Fi,  how to get connected

Monday, 24 February 2020

New facility which has been activated on the Financial System (Agresso) that you may find useful.    This feature will allow users to upload documents to each requisition on Agresso in the same way as you are currently doing on your Expenses claims, see "How To - Document Upload to Requisitions"  for more information.

Monday, 17 February 2020

Offers for NUI Galway students,  click for more info

Monday, 17 February 2020

Phishing is an attempt to fraudulently acquire sensitive information, such as username and password, by masquerading as a trustworthy organisation or individual in an email message. ISS DO‌ NOT and WILL NEVER request details of your password by an email mail-shot. If you receive a message asking for your email account details, forward it to phishing@nuigalway.ie and then delete it without response.

Monday, 17 February 2020

Through Office 365 you can download the familiar Microsoft office applications on to your PC/Mac, iOS, AndroidTM, or Windows device. These applications can be install on up to 5 devices AT NO ADDITIONAL COST.  Click here for more information

Monday, 10 February 2020

Create 3D printable objects using the SketchUp Make software. SketchUp Make is an easy to learn, intuitive and powerful 3D drawing tool.  Click for more info

Monday, 10 February 2020

Offers for NUI Galway staff,  click for more information.

Monday, 10 February 2020

In addition to software available to students in the PC Suites, it is possible for students to avail of deals on certain software for use on their own personal devices.  Click for more info

Monday, 27 January 2020

DANte is a Business Intelligence/Data Analytics solution which has been developed for and by NUI Galway. Reports have been developed using the Microsoft PowerBI reporting tool in a number of key areas to support strategic decision making – and also some useful daily functions - for University staff. DANte offers a single NUI Galway facility for both tabular and attractive visual reporting based on a range of data sources including student and staff records (Quercus & CoreHR), financial data (Agresso) and some data from other systems including Blackboard and Wi-Fi records.  Some reports integrate data from a range of sources. Click here for more information.

Monday, 27 January 2020

ISS offer a Blackboard course on Security Awareness for all university staff. This course aims to educate staff about IT security procedures and best practices, please click here.

Monday, 23 July 2018

Organising a conference but don't know where to start?  Contact  NUI Galway Conference & Event Centre