Service Catalogue

 

ISS Service Catalogue
Service
Service Description
Alumni Services
Careers & Placement
  • Student Placement Self Service
  • Student Placement Administration
  • Nursing Placement Student Self Service
  • Nursing Placement Administration
  • PAC
  • Careers
CRM
Data Centre

Data Centre Services

Databases

  • Oracle DBA Services
  • MS SQL DBA Services
Directory Services
  • AD

eMail

Employee Records (CORE)

Exam Processing Services

Facilities Management

File Storage/Shares
Financial Management (Agresso)
HR Document Repository

Identity Management

MISC
Monitoring
  • Service Monitoring (SCOM)
  • Device Monitoring (Nagios, LanGuardian)

Network Connectivity

Printing
Research Management
Service Desk
Staff Desktops & Devices
Storage
  • Storage Area Network (SAN) Administration
Student Records (Quercus)
Student Support Services
  • HEA Access Data Collection
  • Student Assistance Fund Application
  • Careers Service
Teaching Desktops & Software

Technical Services

  • Anti-Virus (EPO)
  • Internet Proxy (iWSA) 
  • IPAM (incl DNS & DHCP)
  • Email Delivery Services (MTAs)
  • Software License Management
  • SSL Certificate Management
  • Scheduling Service (BPA)
  • Load Balancers
Telephone Services
VLE (Blackboard)
VMware
  • Host Server Managemt

Web Services