iPhone - iPad

 

Important

Three have advised us that the battery life of this device is approximately one day.  We recommend when purchasing your iPhone you also purchase an iPhone Car Charger.  A standard iPhone cover is also available to purchase.

After-sales queries, support and faulty iPhone/iPad  must to be directed to the Apple Care Team on 1850 946 191. Please note that this can lead to longer repair time on faulty devices.

Note:  Three terms and conditions are available online

Ordering the iPhone

Activate a SIM

Once your device and SIM are delivered, login to blueclick.ie go to Services Requests and click Activate a new SIM

Setup Email

If you purchase an iPhone, iPad or iPad Mini you can setup the device to receive your NUI Galway Staff Email.

See our webpage here on step by step instructions on this process.

Roaming 

Roaming and International Calls are automatically disabled (unless you specify otherwise). Roaming tariffs apply in all areas outside the Republic of IrelandRoaming tariffs apply in all areas outside the Republic of Ireland. Data Roaming bundles are available to purchase.  Please Note: these rates apply for all destinations

Troubleshooting

iPhone basic troubleshooting tips are available online

Know Issues

Repairs

  • After-sales queries, support and faulty iPhone/iPad must to be directed to the Apple Care Team on 1850 946 191. Please note that this can lead to longer repair time on faulty devices.
  • Login to blueclick.ie and from the home screen click on Returns & Repairs. Complete the prompted questions and Three will be in contact with you regarding organizing collection of your device for repair. Or you can complete the Three Business Direct Handset Repair Form
Customer Support

Insurance

iPhone users can purchase optional insurance for their device from Three. Full details are available online