Support Services

Courses
Courses

Choosing a course is one of the most important decisions you'll ever make! View our courses and see what our students and lecturers have to say about the courses you are interested in at the links below.

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University Life
University Life

Each year more than 4,000 choose NUI Galway as their University of choice. Find out what life at NUI Galway is all about here.

Read about life at NUI Galway
About NUI Galway
About NUI Galway

Since 1845, NUI Galway has been sharing the highest quality teaching and research with Ireland and the world. Find out what makes our University so special – from our distinguished history to the latest news and campus developments.

About NUI Galway
Colleges & Schools
Colleges & Schools

NUI Galway has earned international recognition as a research-led university with a commitment to top quality teaching across a range of key areas of expertise.

Colleges and Schools
Research
Research

NUI Galway’s vibrant research community take on some of the most pressing challenges of our times.

Overview
Business & Industry
Guiding Breakthrough Research at NUI Galway

We explore and facilitate commercial opportunities for the research community at NUI Galway, as well as facilitating industry partnership.

Overview
Alumni, Friends & Supporters
Alumni, Friends & Supporters

There are over 90,000 NUI Galway graduates Worldwide, connect with us and tap into the online community.

Overview
Community Engagement
Community Engagement

At NUI Galway, we believe that the best learning takes place when you apply what you learn in a real world context. That's why many of our courses include work placements or community projects.

Real Learning

Support Services

Hardware Monitoring

Information Solutions and Services will only monitor virtual hardware server status events on production servers. Test servers will not be monitored by Information Solutions and Services. To enable monitoring on a production server, open a ticket with the Service Desk. This level of monitoring is provided as standard.

Storage Provisioning

Storage can be added to an existing virtual server already attached to the SAN. The space will be made available and left un-configured to the operating system. Instructions on how to configure the additional disk space is included in the End User Pack. Configuration of this additional space is the responsibility of the Customer. To request additional storage, open a ticket with the Service Desk.

Data Backup

Each virtual machine is backed up on a weekly basis. The retention policy is currently two copies.

Tivoli Storage Manager (TSM) client software is installed on each virtual server by default and is configured to talk to the NUI Galway backup environment. This client allows for ad-hoc or scheduled backups of specific files and directories on your server. Backups of this kind are not enabled by default. If such file/directory type backups are required in addition to the DR provisions built into the infrastructure, please contact the Service Desk.

Status reporting

Standard System reports (Uptime of Server) can be provided by Information Solutions and Services operation team on request. Reports are only provided for production servers.

Anti-virus

Anti-virus EPO agent and McAfee is installed on all Windows Servers. All directories and files are scanned by default.

Firewall Ports

The following diagram shows the open ports for virtual servers hosted on the DMZ. If you require additional ports to be open, raise a Service Request ticket.

Gateway Pages

Quicklinks