Web Services

Web Site Hosting


Web site hosting is the hosting of Web content on NUI Galway’s central Web servers (www.nuigalway.ie). The service is a highly available clustered solution using the latest technology. The service supports/hosts:

  • Officially branded NUI Galway Web sites
    • Web pages (HTML and PHP)
    • Optional "MySQL Cluster" Database 
  • Non-branded official Web sites
    • Web pages (HTML and PHP)
    • Optional "MySQL Cluster" Database  
  • Domain hosting

Who can use the service?

The main focus is to provide the basis for a Web presence for NUI Galway organisation units, but the hosting of other, NUI Galway-related Web sites, can also be requested by NUI Galway staff.

Availability

  • Hosted Web sites are available 24x7 

Prerequisites required for the service

The Web site must be authorised by the Head of Unit.  The Head of Unit must also assign a Web Administrator for the Web site.

Setup instructions for users

Request must be logged by contacting the Service Desk (Tel. x5777 eMail servicedesknuigalway.ie).  See Helpdesk FAQ's on Web - Web Site Hosting (for internal viewing only).     

Related University ICT policies

  • Web Policies

Web Support Service



A Web support service is applied to the use and management of officially branded NUI Galway Web sites that are hosted on the University’s Web site hosting service. Support covers the creation and management of Web content using the University’s 
Content Management System (CMS).

 

Who can use the service?   

The support service is only available to University Web site administrators who use the official Web publishing template and CMS.

 

Availability

  • Content Management System is available 24x7 

  • For support queries, contact the Service Desk from 09:15 to 17:00 (Monday – Friday) 

 

Prerequisites required for the service

The Web site must be authorised by the Head of Unit. The Head of Unit must also assign a Web Administrator for the Web site. Verify if there is a need for a new Web site or if the content can be added to existing department’s Web site.

 

Training

Web training is provided by Web Services via the Staff Training and Development Office  and is divided into three courses.  Assistance is also available in the form of online help with CMS guides available in video and text formats.

 

Setup/Support instructions for users

  1. Request for New Web site 
  2. Request a New CMS Account 
    Contact the Service Desk (Tel. x5777 eMail servicedesknuigalway.ie ) to request a new account to edit a Web site or to reset a forgotten password. 
  3. Support request 
    Support tickets must be logged by contacting the Service Desk (Tel. x5777 eMail servicedesknuigalway.ie).  See Helpdesk FAQ's on Web - Web Editing Support (for internal viewing only).  

 

Troubleshooting Tips for users

Support tickets must be logged by contacting the Service Desk (Tel. x5777 eMail servicedesknuigalway.ie).

 

Related University ICT policies

  • Web Policies

 

Web Site Add-ons


To request any of the add-ons please contact the Service Desk

Contact Form
Contact forms can be used to gather data from Web users, send this data to a server side script (to check for errors and generate an email to a specified email address), and then redirect the user to a page informing them of the success of the Contact form action.  A knowledge of HTML code is required to use this add-on.  To use this add-on follow the Contact Form guides on how to use on your Web page.  See Helpdesk FAQ no. 95 (for internal viewing only).

Custom Header Image
Display image(s) in place of existing header images using custom image(s).  The image(s) must be optimized for the Web and have dimensions of height = 110 pixels and width = 1000 pixels.  A basic knowledge of HTML code is required to use this add-on.  To request this add-on log a ticket with the Service Desk. See Helpdesk FAQ no. 96 (for internal viewing only).


Internal Directory
An internal directory allows you to create Web pages or upload documents that are restricted to internal/on campus viewing only.  To request an internal directory, log a ticket with the Service Desk.  See Helpdesk FAQ no. 97 (for internal viewing only). 


MySQL Database
We use a clustered version of the MySQL server; you must therefore use the NDBCluster table type. Cluster overview:http://dev.mysql.com/doc/refman/5.1/en/mysql-cluster-overview.html.  The MySQL database is administered using the PhpMyAdmin  Web interface.  Request a MySQL database by logging a ticket with the Service Desk. See Helpdesk FAQ no. 98 (for internal viewing only). 


Online Campus Map
You must have the Adobe Flash plugin installed to view the online campus map.  A new map label contains a text area for a header and a small description.  Once the label has been setup on the map, a link can be setup from your Web site to the campus map, in the form http://www.nuigalway.ie/campus_map/?id='{Id of Label}'.  You need to know the X and Y coordinates of your location on the map to request a new label, calculate this using our coordinate calculator.  To add a new map label or change map details on the online campus map, log a ticket with the Service Desk.  See Helpdesk FAQ no. 104 (for internal viewing only).


Password Protected Folder
A password protected folder allows you to create Web pages or upload documents that are password protected.  These Web pages or documents can only be accessed with the correct username and password.  Request this add-on by logging a ticket with the Service Desk.  See Helpdesk FAQ no. 99 (for internal viewing only). 


RSS Reader
RSS is an acronym for RDF Site Summary. RDF stands for Resource Description Framework. An RSS file is a text file in XML (extensible markup language) format which can be read by any machine, regardless of its operating system. RSS has become a standard for sharing information between websites across the web.  This add-on allows you to display the contents of an RSS feed on your web page in a human readable format.  A demonstration allows you to view examples of RSS feeds.  To use this add-on follow the RSS Reader guides on how to use on your Web page.  See Helpdesk FAQ no. 100 (for internal viewing only).


Survey Framework
Web site administrators can create an online-survey using our survey framework. The framework gives you the ability to build a survey to meet your specific requirements. Survey results are stored in a semi-colon separated file that can be manually importing into MS Access, MS Excel, SPSS, etc. The framework also allows you to view collated results online.  There is no graphical administration interface for this framework, knowledge of HTML and very basic PHP is required to create and maintain surveys.  An example surveyhas been created to illustrate the capabilities of the system.  You can also view collated results for this survey.  Request a survey by logging a ticket with the Service Desk. See Helpdesk FAQ no. 103 (for internal viewing only).


Tutorial Booking System
This system presents end users with tutorial booking information which they can sign up to, on a first come, first served basis. Administrator must initially configure the system by entering course and related details. Students can only sign up for one tutorial per course and only between set dates. Courses remain visible on the system even after the sign-up deadline, allowing lecturers to put notes, for example “Tutorial cancelled this week”. Tutorials disappear when they reach their end date.  The administrator has the ability to view all tutorial bookings and if necessary, move people between tutorials. He or she can also download the information as a comma separated file for import into MS Access or MS Excel.  Request this add-on by logging a ticket with the Service Desk. See Helpdesk FAQ no. 102 (for internal viewing only). 

Staff Intranet


 

What is the service?

The staff intranet is a Web site for staff to provide communicative as well as social content. The key features of the Staff Intranet include campus news, staff news, president’s news, alerts, and university events as well as community content that include have your say, polls, classifieds, new appointments, congratulation, and with sympathy.


Who can use the service?

Any member of University staff with a Windows Active Directory account (ACDomain or MISDomain). All staff can view content as well as contribute to University events, staff news, have your say, polls, and classifieds.


Availability

  • On campus access only (24x7)
  • The staff intranet functions best with Microsoft Internet Explorer 6+
  • For support queries, contact the Service Desk (Tel. x5777 eMail servicedesknuigalway.ie
    from 09:15 to 17:00 (Monday – Friday)

Training

Assistance can be found in the form of online help with Staff Intranet guides available in video and text formats.

Off-campus access to College/Committee Intranets - Instructions

Troubleshooting Tips for users

Support tickets must be logged by contacting the Service Desk (Tel. x3325 eMail servicedesknuigalway.ie).  See Helpdesk FAQ's on Web - Staff Intranet Support (for internal viewing only). 


Related University ICT policies

Getting Started



Each department / unit is responsible for its own Web content and must comply with the University policy.

Each department / unit should assign its own 'Web administrator' to edit & publish content. This person also acts as the point of contact with the Web team.


Courses


Web training is provided by Web Services via the Staff Training and Development Office  and is divided into three courses:

Web Training Course I: Introduction to Web Editing


Web Training Course II: Web Editing - How to Use the Content Management System (CMS)


Web Training Course III: Web Editing - Advanced Topics 

  • Web Training Course III

To signup for a training session on Web Training Course II or Web Training Course III please contact Staff Training.


Demonstrations on how to use the Content Management System

(for internal viewing only)

  1. Create a Web page
  2. Create a sub folder 
  3. Add content to a Web page
  4. Format content
  5. Create a table
  6. Add an image
  7. Create links
  8. Upload document and create a link
  9. Add to and edit the side navigation
  10. Edit the Footer
  11. Delete Content
  12. Restore Web pages and documents