eduroam

eduroam stands for education roaming.

It provides secure and easy to use WiFi access in thousands of locations in more than a hundred countries.

Once you’ve connected for the first time, you'll never need to enter your details again - eduroam will automatically connect you whenever you’re in range of an eduroam hotspot. The hotspot you’re using never sees your credentials.

There are over 120 locations with eduroam across Ireland, located in Universities, Institutes of Technology, other third-level educational and research organisations, HSE managed hospitals and Shannon Airport. You can see the full list of eduroam participants in Ireland here.

Who can use the service?

  • NUI Galway Staff, Student and External account holders can use eduroam on campus and also in other eduroam enabled institutions.
  • Visitors to NUI Galway: Visitors must have their wireless clients configured (and test their authentication) before arriving on-site. Visitors must contact their home institution for eduroam support.

NUI Galway Staff and Students: Configuring your devices

The eduroam Configuration Assistant Tool (CAT) configures your device to securely connect to this service. You can access the installer at https://cat.eduroam.org.

Note: You must be connected to the Internet to complete this task, if you are on campus you can connect to NUIGWiFi.

Recent Configuration Changes

ISS have made some necessary configuration changes to the University’s eduroam Wi-Fi service. All existing users of the eduroam Wi-Fi service will need to update the previously installed eduroam CAT client on their device (laptops and mobile devices).

  • If you connected to eduroam for the first time or reconfigured eduroam since September 2020, you will have the latest configuration and don’t need to install eduroam CAT again.
  • If you cannot connect to eduroam, you will need to reinstall the eduroam profile using the eduroam CAT application.
  • If you are running Windows 7, you will need to install the eduroam Quick Fix TLSv1.2 executable file and restart your computer before connecting to eduroam.

Windows 10

Click here to find out which version of Windows you are running.

  1. Open a web browser and go to https://cat.eduroam.org
    ‌Click on the installer button.
  2. You will be presented with the following page. Click on National University of Ireland,  Galway
  3. The installer will detect your device type, confirm this is correct and click the installer button.

    ‌‌
  4. ‌At the Welcome to eduroam CAT screen, click
  5. At the eduroam installer screen click Next
  6. eduroam install will only work for NUI Galway users, click OK
  7. Enter your credentials as follows
    Username: campusaccountid@nuigalway.ie 
    Password: Campus Account password
    Click Install
  8. Click Finish to complete the installation
  9.  Once the installer is complete, select eduroam from your list of available networks to connect.

Windows 7

Click here to find out which version of Windows you are running.

  1. Download the eduroam Quick Fix TLSv1.2 executable file and right click on the file -> Run as administrator.
  2. Once the Quick Fix file has been run, reboot your computer.
  3. Open a web browser and go to https://cat.eduroam.org
    ‌Click on the installer button.
  4. You will be presented with the following page. Click on National University of Ireland,  Galway‌‌.
  5. ‌The installer will detect your device type, confirm this is correct and click the installer button.

    ‌‌‌
  6. ‌At the Welcome to eduroam CAT screen, click 
  7. At the eduroam installer screen click Next
  8. eduroam install will only work for NUI Galway users, click OK
  9. Enter your credentials as follows
    Username: campusaccountid@nuigalway.ie  
    Password: Campus Account password
    Click Install
  10. Click Finish to complete the installation
  11.  Once the installer is complete, select eduroam from your list of available networks to connect.

Apple iOS (iPhone / iPad)

  1. Open a web browser and go to https://cat.eduroam.org
     ‌Select institution National University of Ireland, Galway from the dropdown menu and click on the button on the bottom of the page.

  2. The installer will detect your device type. You will be presented with the following page.
    Click Apple IOS mobile devices
  3. A prompt to open Settings to show you a configuration profile, choose Allow
  4. At the Installer Profile, choose Install
  5. At the Installer Certificate Warning, choose Install
  6. At the Installer Profile, choose Install
  7. Enter your credentials as follows
    Username: campusaccountid@nuigalway.ie, choose Next


    Password: Campus Account password, choose Next
  8. The profile has now installed, choose Done

  9. Once the installer is complete, select eduroam from your list of available networks to connect.

Apple macOS High Sierra 10.13 or higher (Mac)

You must be running macOS 10.13 High Sierra or higher in order to connect to eduroam.

Note: Some older macOS devices may not meet the minimum hardware requirements for newer versions of macOS, and therefore you may not be able to connect to eduroam on some older Mac devices.

  1. Open a web browser and go to https://cat.eduroam.org
    Click on the Installer button.
  2.  You will be presented with the following page. Click on National University of Ireland,  Galway
  3. You will brought back to the Installer button. Click on it once more
  4. The Installer package will download locally to your machine. Click on the package from the downloads bar on your browser or the respective download location
  5. The Installer package will now open. Click 'Continue'
  6. On the next screen, enter your credentials as follows
    Username: campusaccountid@nuigalway.ie
    Password: Campus Account password
    Click Install
  7. The Configuration Profile Tool may prompt you at this stage for a username and password. This is the local username and password on your machine. Enter your credentials as relevant and click OK
  8. The profile has now installed
  9. To connect to eduroam, click on your Wi-Fi settings and select eduroam from the dropdown

Android (7.1 or higher)

You must be running Android version 7.1 or higher in order to connect to the eduroam service.

Please note: Android powered devices are produced by a variety of manufacturers, each of which may customize the interface in a different manner. As such, the instructions below may not exactly match your device. There are also several different versions of the Android operating system available that may also lead to deviations from the steps below:

NOTE: If you have a previously installed version of the "eduroam CAT" app on your Android device and are still experiecing issues, you will need to uninstall the app, delete the eduroam network and complete the steps as outlined below once again. 

Step1:

To run this process you can either connect your device to the network over your 3G/4G data connection as normal or connect initially to NUIGWiFi

Step 2:

Go to Google Play Store and download eduroam CAT:

 
Tap Open:

 
Select National University of Ireland, Galway (under nearby configs) if you are connected to NUIGWiFi, or do a Manual Search for National University of Ireland, Galway:
 

Tap Install:
 
Tap Yes:
 

Enter your Campus Account Username and Password, click Install:

 
You will receive the following screen which is correct:

You have now completed the installation and are connected over the eduroam SSID, you can exit the application

Common Issue: "All profiles failed"

If you receive the following error at installation stage:
 

Go to Settings -> WiFi once more, and select eduroam. Tap Forgot to delete the eduroam profile. Then you should attempt to generate the profile again. 

Linux

  1. Open a web browser and go to https://cat.eduroam.org
    ‌Click on the installer button.
  2. You will be presented with the following page. Click on National University of Ireland,  Galway
  3. The installer will detect your device type, confirm this is correct and click the installer button.
  4. At the Welcome to eduroam CAT screen, click
  5. Enter your credentials as follows
    Username: campusaccountid@nuigalway.ie  
    Password: Campus Account password
  6. Once the installer is complete, select eduroam from your list of available networks to connect.

Manual Configuration

ISS strongly recommends that you configure your device using the eduroam CAT tool. If you are having issues configuring your device using the eduroam CAT tool, please contact the ISS Service Desk for assistance. Manually configured devices are not supported by ISS. 

  • To protect your Campus Account credentials, it is important that you configure your device to authenticate using our CA Certificate.
  • To complete a manual installation, you'll need some information specific to NUI Galway. If any of the details in your WiFi profile are incorrect, then your authentication may fail and you will not gain access via eduroam. 
Information requiredNUI Galway specific information 
EAP Method PEAP
Phase-2 Authentication MSCHAPV2
CA Certificate NUI Galway Managed Radius CA Root (Download)
Username/Identity CampusAccountID@nuigalway.ie
Domain Leave blank
Anonymous Identity Leave blank
Password Your Campus Account Password
Proxy Detect automatically or None (either should work)
IP Settings DHCP
802.11X Authentication Server TLS Version Must use TLS v1.2

Wi-Fi Troubleshooting

For Wi-Fi Troubleshooting information, click here.

Wi-Fi Quick Start Guide