Updated: 12:00pm, 25 March 2020

The Department of Foreign Affairs has advised extreme caution around travel to other EU countries. Correspondingly, NUI Galway students studying in all EU countries at this time have been contacted to return home. 

In anticipation that further advice will issue at a national level regarding Irish university students abroad, the University has recommended that all NUI Galway students remaining abroad consider returning home.

At the request of the Government, all teaching, gatherings, and non-essential meetings, in the University are cancelled as of 18:00pm 12 March until 29th March 2020.

 

For CURRENT International Students on campus and NUI Galway students studying abroad

What does the University closure mean for International Students?

All teaching has been paused until March 23 so students should not be on campus trying to attend scheduled lectures. When teaching resumes on Monday March 23 it will be delivered online. Please keep an eye on Blackboard, communications from your School / College and on the University Alerts page for information about how to access your lectures, seminars etc.

Assessments and final exams will also take place at-distance. There are a very few circumstances where a component of an assessment needs students to be present in Galway. These assessments will be delayed or run in a different format to ensure everyone can participate.

The specific details of how to access your teaching will be shared with you by your Programme Directors and Module Organisers. They will also give you more information about how you will be assessed at the end of the semester and year.

Research students should discuss appropriate arrangements for continuing your work with your primary supervisor.

Student support services are continuing to work but in most cases this will be through telephone or online contact. The student residences remain open for as long as needed but please be aware that the library will be closed and on campus catering provision will be significantly reduced.

As the campus has closed and teaching and assessment will all be online for the remainder of this academic year you are encouraged to return to your home and family as soon as possible where this is feasible and safe.

International Student Welfare

If you have concerns and questions about COVID-19 or other aspects of this situation then please contact the International Affairs Office where staff are available to help you. You can e-mail reception using international@nuigalway.ie or Louise Kelly, International Student Officer using louise.kelly@nuigalway.ie

Alternatively, during office hours you can call the International Affairs Office reception on 091 495277 or Louise Kelly on 091 493581

If you need urgent assistance you can call the 24/7 assistance line 086 8576152

If you remain in Galway and have health concerns or urgent/emergency medical issues – the Student Health Unit can be contacted for phone advice on week days between 9.00am-1.00pm and 2.00-5.00pm, please call either: 091-434337 or 083-3250034. If you are unable to get through on either phone line, please email healthunit@nuigalway.ie to arrange a call back.

If you do have any ongoing health needs/underlying medical conditions that either require regular medical care, or put you in a higher risk category in relation to Covid-19 then you should consider returning home if it is safe to do so.

Visiting, Placement and Erasmus Students

For visiting students, if you decide to return to your home country, we will support you to do this. You will be supported to access alternative routes to complete your studies for the three remaining weeks of term and any requisite assessments.

If you do decide to do this, please let us know by contacting the Erasmus/Study Abroad/College contact as appropriate. For further advice on alternative routes to study and assessment, please contact the relevant College.

If you are not already in touch with your lecturers about continued coursework and assessment, please contact the relevant College administration office for further guidance. College of Arts, Social Sciences and Celtic Studies: caroline.kennedy@nuigalway.ie College of Business, Public Policy and Law: padraic.deburca@nuigalway.ie College of Medicine, Nursing and Health Sciences:martina.nichulain@nuigalway.ie College of Science and Engineering: killian.dooley@nuigalway.ie (Science); nora.murphy@nuigalway.ie (Engineering)

If you have any non-academic questions relating to your Erasmus or Study Abroad placement you can use the following e-mail contacts incomingerasmus@nuigalway.ie outgoingerasmus@nuigalway.ie studyabroad@nuigalway.ie

I have a received a notice (19 March) from NUI Galway campus accommodation to return home if it possible and safe to do so. What if I need to stay?

If is it not possible to return home, we ask you to e-mail Susan.clancy@nuigalway.ie or call 091-527112 and we will make arrangements for you to continue residing in campus accommodation. It may be necessary to move room/accommodation block.

Refunds (if you do vacate)
We will be refunding the remainder of the academic term accommodation fee from the date of Monday March  16th for students who vacate. Deposits and utility pre-payment, less final bills will also be refunded. We will deal with refunds as quickly as possible bearing in mind that our immediate priority is to respond to this national emergency call. To help us process refunds, can you please ensure that we have your correct bank account details on your student portal: https://corribvillage.securedaccommodationnow.com/student/.

My studies are being affected because of the virus. Will I be supported in finding alternative opportunities to attain the necessary credits to complete the year?

NUI Galway will support international students if they, or their home institution, would prefer for them to return to their home country for reasons of realistic concern about COVID-19. Similarly, NUI Galway students are not asked to remain on studies abroad if they would prefer, for reasons of realistic concern, to leave the university they are in and return to the NUI Galway campus.

The University, its Colleges and Schools have undertaken to work with students to ensure alternative opportunities are given to them to attain the credits required to complete the academic year. Please note the last day of teaching is 3rd April which narrows the amount of coursework in question.  It may not be clear at this time what exactly the alternatives will be (there may be complexities around the particular requirements of each student’s individual pathway) but our academic colleagues are working on it and poised to address and support individual cases as they arise. The usual comprehensive NUI Galway non-academic supports would remain available for issues which might arise particular to this unusual circumstance.

If you are not already in touch with your lecturers with respect to continued coursework and assessment, please contact the relevant College administration office for further guidance.

College of Arts, Social Sciences and Celtic Studies: caroline.kennedy@nuigalway.ie

College of Business, Public Policy and Law: padraic.deburca@nuigalway.ie

College of Medicine, Nursing and Health Sciences: Martina.NíChúlain@nuigalway.ie

College of Science and Engineering: killian.dooley@nuigalway.ie (Science); nora.murphy@nuigalway.ie (Engineering)

The usual comprehensive NUI Galway non-academic supports remain available from the International Offices for issues which might arise particular to this unusual circumstance.

I have been asked to return home by NUI Galway. I have decided to stay where I am after considering the risks and benefits. Will NUI Galway continue to support me? 

Yes, you will be supported in continuing your studies at your host institution as long as this is practically possible, i.e. as long as courses and materials are being offered by the institution in classroom and / or virtually. Your Erasmus grant (if applicable) will be unaffected including in the event that you choose to return to NUI Galway before the end of the semester.  Please stay in touch with us and keep us informed of your plans. 

Please note: the Irish Government asks anyone returning to Ireland from Spain or Italy to restrict their movements for 14 days after their return.  Individuals arriving from these countries will be given information about this at their destination airport in Ireland.

I recently returned from an area affected by coronavirus. Should I report this?

The University follows the guidelines from the HSE: You are asked to visit the HSE website and phone the HSE helpline: Callsave 1850 24 1850, Phone 041 6850300 for advice. If you begin to display symptoms contact your doctor (or out-of-hours surgery) by phone. Do not go to the doctor’s surgery. Student Health Unit T: 091 492604; Emergency Medical Number: 087-2623997.

The high-risk areas are: China (including Hongkong and Macau), Singapore, South-Korea, Iran, Italy and Spain.

Coronavirus - Dedicated DFA phone line for Italy Irish citizens who are in Italy, or who intend to travel to Italy in the near future, and have concerns about the Coronavirus, can ring the Department of Foreign Affairs and Trade dedicated phone line on +353 (0)1 613 1733. Health related information is available here: www.hpsc.ie/news and here: www.ecdc.europa.eu/en/home.

Please note: the Irish Government asks anyone returning to Ireland from Spain or Italy to restrict their movements for 14 days after their return.  Individuals arriving from these countries will be given information about this at their destination airport in Ireland.

I recently returned from an area with many Coronavirus cases. Can I come to the University?

For Spain and Italy: Please note: the Irish Government asks anyone returning to Ireland from Spain or Italy to restrict their movements for 14 days after their return.  Individuals arriving from these countries will be given information about this at their destination airport in Ireland.

In general: Currently if you are returning from one the regions with a high risk of infection in the past 14 days and experience even the mildest of symptoms, stay at home as a precaution. If your symptoms worsen, contact your doctor by phone. 

If your GP instructs you to self-isolate, please make sure to email/phone your academic coordinator/ the Erasmus Office at NUI Galway.

If you have returned from a trip abroad and are not experiencing any symptoms, you may come to the University for work or classes as normal. If you are a student and want to self-isolate the University will support you in finding alternative routes to continue your studies.

If you have symptoms (high temperature and breathing difficulties or respiratory symptoms), stay at home and phone your GP or Student Health Unit (for students) or emergency department for medical advice, rather than turning up in person. Student Health Unit T: 091 492604; Emergency Medical Number: 087-2623997.

I am in a “locked down” area of an affected region. What supports can I expect from the University?

NUI Galway supports and your Erasmus grant remain unaffected. The Erasmus Office will have been in touch and we ask that you contact us if you haven’t done so already. We will continue to monitor the situation there for you daily. Please keep in touch with our Erasmus Office and let us know if you have further concerns or travel plans.

NUI Galway has recommended I return from my study abroad programme at a host university. What help can it give me? 

We are in contact with all of our students who are abroad.  Particular attention is being paid to those in areas that are affected or those becoming affected.

Where the DFA have advised against travel and we have recalled students to Ireland the University will consider any financial hardship cases which may present. Where individual students have elected to take precautionary action or to act independently of University advice and where hardship has arisen, eligibility under the Student Assistance Fund may apply. 

In instances of, for example, pre-paid accommodation/meal plans, if financial assistance is to be examined there should be proven attempts at exploring refunds etc. with the third parties concerned. In particular, students must consult firstly with their host institution.

Questions around academic support are addressed in other FAQs.

I am an international student at NUI Galway and would like to speak to someone about my concerns/questions around Covid-19:

International students, including visiting semester students, can contact Louise Kelly, International Student Officer, on louise.kelly@nuigalway.ie, 091 493581, or if urgent on the 24/7 assistance line 086 8576152.

I am not feeling reassured. What else can I do?

Read advice from the HSE on our Alerts page or on www.hse.ie to establish the risk.

If you are a member of staff, you can discuss your concerns with your manager.

If you are a researcher or visitor, you can discuss your concerns with your contact person.

If you are a student, you can discuss your concerns with your study advisor or another contact person at your home and/or host university.

If you are still concerned about your health based on the HSE advice, phone your GP for advice. Student Health Unit T: 091 492604; Emergency Medical Number: 087-2623997.

I don't have a doctor in Ireland or in my host country? Who should I contact?

If in Galway, you can contact the NUI Galway Student Health Unit T: 091 492604; Emergency Medical Number: 087-2623997. If abroad, you can contact the equivalent unit in your host institution. If this contact is not easily accessible, seek the advice of your coordinator there.

As of Monday 9th March 2020, the Student Health Unit walk-in service has been suspended, and we are now operating under a strict PRIOR APPOINTMENT ONLY service. To avail of an appointment, students can phone: 091-494337.

If students are unable to get through on the above phoneline, they can send an email to arrange a call back to: healthunit@nuigalway.ie

What policy is NUI Galway following in response to the evolving Coronavirus outbreak?

Our top priority is the health and safety of our students and staff, and our collective welfare as a university community.

The University is continuing to monitor the situation and plan for any interruptions to University services. Our advice is updated based on the latest information from the Health Service Executive and Department of Foreign Affairs. A sub-group of the University Management Team is meeting regularly to assess our community’s needs and to provide up-to-date information and advice to ensure minimal impact to our students and staff.

The latest information and advice is given here: www.nuigalway.ie/alert

Hand hygiene

  • Good hand hygiene can greatly help reduce the spread of germs. 
  • Hand sanitiser: The University has installed hand sanitiser units in buildings across campus, which dispense gel to help kill germs on your hands.
  • Hand washing: Our cleaners are carrying out additional checks on soap dispensers on campus and we encourage students and staff to wash their hands thoroughly and often. The HSE provides useful tips for good hand hygiene.

What measures are other Irish universities taking?

All Irish universities and higher-education institutions are aligning their measures closely with the expert advice issuing from the HSE and DFA, which means that all education institutions are taking equivalent measures in the same circumstances.

Social welfare payments and COVID-19: Are all students, including postgraduates and international students, who lose employment entitled to this payment? 

Yes. Those eligible will get payment for 6 weeks. Part-time workers who lose employment are also entitled to the payment. Workers who are on zero hour contracts are also entitled to receive this payment.

Full details and information is available online at Citizens Information.

Yes

For PROSPECTIVE International Students

I am in an affected country. With the Covid-19 outbreak, are you still considering applications from my country? 

All new applications for study at NUI Galway are treated in the usual way, irrespective of where you are from or currently reside. We are still accepting applications for 2020, and we continue to welcome new applications at all study levels. If your application is successful, we will be in touch with you about the next steps leading up to registration. 

English language test centres near me have been closed, what if I cannot meet the conditions of my offer?

We are aware that many universities and English language test centres are closed until further notice, and that many of you may be concerned about meeting the conditions of their offer. If complications for international students in meeting the conditions of their offer continue to arise (e.g. if universities, VACs, English Language options remain closed) the International Office will issue more specific details on the options for offer holders based on particular circumstances. In the meantime, we encourage all of our students to continue with their language preparation at home until further information is available.

I cannot get hold of the information you have requested, what shall I do? 

We are aware that delays may be unavoidable for you in providing the information needed to support your application. We aim to be as flexible as possible. If you have transcripts and are awaiting these to be authenticated by your university, we ask that you please submit your transcripts in their current form to our Admissions Office for review. 

I have an offer for September 2020, what if my travel plans are delayed due to the COVID-19 travel restrictions and I am unable to get to Galway in time for my course start date?

If complications for international students in meeting the conditions of their offer continue to arise (e.g. if university and VACs remain closed) the International Office will issue more specific details on the options for offer holders based on particular circumstances.

Visa offices in my country are closed, will I be able to obtain a study visa in time?

The International Office, NUI Galway is in contact with the Department of Foreign Affairs and will be closely monitoring updates from Visa Offices and Visa Application Centres (VACs) on closures over the coming weeks as authorities review the situation.

I am due to commence my studies at NUI Galway in September 2020. Will COVID-19 impact my studies?

Coronavirus COVID-19 - September 2020 Intake

We want to re-assure you that we are working hard to ensure that we manage any impact that COVID-19 (Coronavirus) might have on you joining us. NUI Galway is here to support you during this time of uncertainty in order for you to commence your studies in September 2020. You can expect to receive frequent communications from our International Team about the next steps on your journey to joining us as a student at NUI Galway.

Where can I find information and advice?

 

For more information, you can also visit NUI Galway Alert.

Covid 19

Downloads

  • Undergraduate Prospectus 2020

    Undergraduate Prospectus 2020 PDF (18.4 MB)

  • Postgraduate Prospectus 2020

    Postgraduate Prospectus 2020 PDF (20.6 MB)

  • Pre-Arrival Information

    Pre-Arrival Information PDF (16 MB)