Performance Indicators

Under Partnership 2000 significant progress was made in the development of partnership in the University. The current national wage agreement Programme for Prosperity and Fairness (PPF) requires the continuation of the development of partnership at the level of the enterprise. For example the final wage increase of 4%, is dependent on specific performance indicators being established for the University within a specified timetable.
The performance indicators have already been agreed between the University and the Unions. The partnership group have also agreed these performance indicators, as required by the PPF.
A subgroup of the partnership group is currently working on the implementation of these performance indicators within NUI Galway.

- THE FOLLOWING OUTLINES THE AGREED PERFORMANCE INDICATORS:

Strategic Management Framework

• The College’s Strategic Management Plan incorporating annual business planning cycle
• Developmental Review process of the university and staff development programmes
• Means in place for continuous consultation with customers.

Partnership

• Continuation of process of jointly agreeing policies and processes where appropriate.

Organisational Flexibility

• Review organisational flexibility and adaptability in light of consultation with customers.

Organisational Capability

• Devolution of authority and accountability, with appropriate training and development.

Human Resource Management

• Devolve greater responsibility to line managers.
• Comprehensive HR strategy – Recruitment Procedures, Equal Opportunities Policy, Harassment and bullying Policy, etc.

Training and Development

• Training and Development Programme

Codes of Standards and behaviour

• Anti-bullying and equality codes.

Financial and Information Management

• Effective use of Information Technology, including websites...

Service Delivery

• Consult with customers on the development, delivery and review of services in
• Embed Customer Service Plan in Strategy, Business Plan and Staff
• Development Evaluate service delivery

Information and Communication Services

• Develop Action Plan.

Comments or Suggestions are welcome either through the forum or by emailing partnershipnuigalway.ie

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