Internal Self Monitoring

Quality monitoring and finding evidence of effectiveness is done mainly through surveys across all major academic and service units of the University. Key surveys include:

Undergraduate Survey (ISSE)
Post Graduate Survey
CEIM Survey
CAO Preferences
First Destination Survey
QS University and Subject Rankings
Times Higher Education Rankings
Library Surveys
International Students Survey
Research Funding/Grants/Horizon performance
Promotions/Progressions/Gender Balance
Student Numbers
External Awards (Teaching, RIA, Sports, etc)
U-MultiRank System
Internal Awards (Presidents awards,
New Programmes and Major Changes
Access/Transfer Survey
Student Welfare Survey
Technology Transfer Survey
Disabilities Survey
Most Influential Scientists

Key Performance Indicators

Enhancements arising from quality review and internal monitoring are measured through key performance indicators (KPIs) that are monitoring and updated regularly by the Institutional Research Office and include:


Indexed publications / Academic FTE
Citations per year / Academic FTE
Citations (rolling 5 yr) / Total publications
Research income / Academic FTE
Research Income / Academic FTE
Doctoral graduates / Year
Registered PhD’s / Academic FTE
PhD completion rate
International staff FTE / Academic FTE


Academic Staff FTE / Student FTE ratio
International students FTE / Total students FTE
Non-traditional ug students / Total ug student FTE
Non-traditional New Entrants FTE / New Entrants FTE     
Socio-economic disadvantaged FTE / Total students FTE
Access students FTE / Total students FTE
Transfer students FTE / Total students FTE
Progression rate %
Retention rate %
Taught postgraduates FTE / Total students FTE
Part time and flexible student FTE / Total students FTE
Work-based learning programmes %
Programme median CAO points %
Programmes >=500 CAO points %
Programmes >450 <499 CAO points %
Programmes >400 <449 CAO points %
Programmes <400 CAO points %
Employability %


THE Ranking
QS Ranking
Student satisfaction score (ISSE)
Student return score (ISSE)