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Student Services Welfare and Support

Statement of Service Level for Students

What we offer:

General information on Student Services provided by the University
Help on sourcing accommodation
Advice on tenant rights
Mediation and dispute resolution in relation to accommodation
Financial Aid in the event of hardship
A personalised response to enquiries made by students, parents, members of University staff and others in relation to concerns of students with referral to relevant support service as appropriate.

What can you expect from us

A personal private consultation, with a member of our staff, by appointment, if required
Accurate, relevant information, including appropriate referral to specific support service/s where needed or thought necessary
Opening times from 09.45 - 12.45 and 14.30 - 16.45 Monday to Friday
A response to voicemails and emails within 24 hours.

Student Services
National University of Ireland, Galway, University Road, Galway, Ireland.
This page was last updated Tuesday, January 22, 2013