Where to get help on Blackboard

For problems logging in, or technical problems:

You can log a call via the Service Desk any queries you may have relating to Blackboard. This may include providing support while logging in to Blackboard, or queries relating to your password or email address, access to modules, etc. This request for support will be dealt with by ISS or CELT, depending on the nature of the query.

With registration problems:

If students are unable to see courses when they log into Blackboard, they will need to check their registration statement to ensure they are correctly registered. If they are correctly registered and have fully selected their modules through the Online Registration System, they should speak with their lecturers to find out if Blackboard is being used as part of the course delivery of each module. If students are not registered, they will need to contact Admissions or the Student Contact Center on the ground floor of Áras Uí Chathail to proceed.