Lecture theatre AV facilities

What is it?

The Audiovisual & Classroom Technology Support service within CELT provides and maintains all audiovisual equipment installed in lecture theatres and other selected venues across the campus and in the Clinical Sciences Institute. In addition, we have a small equipment pool for the loan of projectors, camcorders and other hardware.

Booking Equipment

To book any such equipment, please raise a ticket through the Service Desk at https://servicedesk.nuigalway.ie/

Select Option “10. Audiovisual” from the dropdown menu and then select “Equipment on Loan”.

  • Please note that the Equipment on Loan option is available to Staff members only.
  • Please specify what equipment you require, the time, date and venue as well as how long do you wish to borrow it for.
  • Any queries regarding audiovisual equipment should be directed to Andy Murphy on Ext. 2173. 

Report a Fault

You can also report a fault via the Service Desk by selecting the “10. Audiovisual” and then the “Report a fault” option. Please give details about the fault such as room number, building and what device were you using at the time of the fault.

Other

For other technical matters, you can raise a ticket through the Service Desk via the Audiovisual section and selecting the “Other” option.  

Audiovisual FAQs

I've been told that I'm teaching in a particular lecture theatre. How do I know what equipment is available in that location?

All the main lecture theatres have a central projector that can be used with a laptop to show PowerPoint slides, etc. See tab listing of audiovisual equipment in lecture theatres at NUI Galway.

How do I actually operate the projector if I've never done it before?

This is actually fairly straightforward. The only tricky part is finding the control panel at the front of the theatre which allows you to switch on the projector. If the theatre is new to you, visit it in advance to make sure you can find these controls or so that you have enough time to find out from AV staff or colleagues. There is usually a switch marked "Projector On" which should be pressed first. Then you can select the "Source". There are switches usually marked as "PC", "Laptop". When you have finished, please remember to turn off the projector.

Can I use a laptop or is there a PC in the theatre?

There is a PC in all of the major lecture theatres on campus. These PCs are connected to the university network and you can use your normal UDS login to access the network and network drives. The machines have Microsoft Office and a Web Browser installed on them. They also have "USB ports" which will enable you to use your USB stick or Hard Drive if you have one. In these theatres, and the ones in which there is no PC, you can use a laptop and you will find the connection lead for the projector on the main lectern.

When using a laptop with a projector, please remember that a common difficulty people face is the laptop display not appearing on the projector screen. When this happens it usually is to do with your laptop settings and you will need to change these. This is easy to do. Find the function key on your laptop which has a little icon depicting a screen (usually a rectangle with a smaller one inside it). Often, but not always, this is the F7 button. Press the Fn key and this button at the same time and wait! This is the important bit – often nothing happens straight away and people panic. Remain calm, there is always a delay built in. Wait a few seconds and see if the display appears. If not, repeat the key presses. Laptops cycle through a range of display modes (laptop display on and projector display off; laptop display on and projector display on; laptop display off and projector display on) and you might have to step through these options, waiting a few seconds in each case. See Projector FAQs for further details.

Can I change the volume/audio levels of the microphones?

No. It is important that you do not adjust these. They have been set at an appropriate level in each venue which avoids feedback and other problems. Sometimes this is not obvious to the lecturer standing at the front of the theatre, because the speakers point towards the back. This means it sounds quieter at the lectern than it does to the students. Some of the theatres, especially the O'Flaherty, have very high quality sound systems and the volume, stereo and other levels have been carefully pre-tuned.

I have been allocated a room (rather than a theatre) that does not have any equipment and I really need a projector/TV monitor etc. How do I get one?

CELT has a central equipment pool that all staff can borrow equipment from.

To do this you must raise a ticket through the Service Desk at https://servicedesk.nuigalway.ie/

Select Option “10. Audiovisual” from the dropdown menu and then select “Equipment Booking”.

Indicate the equipment you require, the time, date and location. Bookings should be made more than 2 working days in advance. The equipment will then be available for you to collect in the AV Equipment Pool on the ground (i.e. bottom) floor of the Concourse (phone us for directions, or ask a colleague). You should return the equipment promptly in order not to inconvenience colleagues. We also have store rooms located around the campus in which TV monitors are stored and we will inform you of the details in appropriate cases.

If something goes wrong during a class, can I get immediate technical assistance?

We will act promptly and as effectively as we can to any given situation. We understand that it can be a stressful situation for a lecturer to be in when something stops working in a room full of students. We would always advise any lecturer to have a "Plan B" to cope with the nightmare scenario should it arise. A call to ext. 2173 will be dealt with as quickly as possible. Our AV attendant and part-time assistants will help as much as they can (if a Technical Officer is not available), but remember that they are not Technical Officers and may not be able to solve major technical failures, although these cases are extremely rare since most of our equipment is relatively new.

If I've noticed that a piece of equipment doesn't seem to be functioning properly, what should I do?

Please report the fault as quickly as you possibly can by raising a ticket through the service desk at https://servicedesk.nuigalway.ie/

Select Option “10. Audiovisual” from the dropdown menu and then select “Report a Fault”.

or if you require immediate support please phone Ext. 2173. It is vital that you do so. Please do not attempt to repair or reconfigure any AV equipment at all! This needs to be stressed because we have had cases in the past where substantial damage has been done through well-intentioned, but nevertheless "unprofessional" repairs or attempts to reconfigure connections.

Projector FAQs

Connecting to Windows Computers

Applies to Windows 7

You can connect your computer to a projector to give a presentation on a large screen. The instructions below describe how to connect to a projector by plugging the projector cable into a video port on your computer. This is the most common way to connect a projector.

To connect to a projector

  1. Make sure the projector is turned on, and then plug the projector cable into a video port on your computer.  (VGA and HDMI ports)
  2. Open Control Panel by clicking the ‘Start’ button, and then clicking ‘Control Panel’.
  3. In the search box, type projector, and then click ‘Connect to a projector’. (To use a keyboard shortcut instead of Control Panel, press the Windows logo key +P).
  4. Select how you want your desktop to be displayed:

The four choices for how to display your desktop are as follows:

  • Computer only (This shows your desktop only on your computer screen.)
  • Duplicate (This shows your desktop on both your computer screen and a projector.
  • Extend (This extends your desktop from your computer screen to a projector.)
  • Projector only (This shows your desktop only on a projector.)

Connecting Mac Computers

  1. Turn ON your Mac
  2. Make sure the projector is turned on,
  3. Connect the video cable (usually VGA) from the projector to the Mac. In order to do this, you will most likely need a Mac adapter cable. (Note: There are at least five different Mac adapter cables, which will vary depending on your computer's video inputs.)
  4. Once the Mac and projector are connected, click on the ‘Apple Menu’ in the top left corner of your screen
  5. Select ‘System Preferences’ from the drop-down menu 
  6. Select the ‘Displays’ icon
  7.   When the Displays window appears, click the ‘Detect Displays’ button

At this point your Mac and projector should be synchronized. If not, try following the steps below:

  • Click on the Apple Menu in the top left corner of your screen (Step 4)
  • Select ‘System Preferences’ from the drop-down menu (Step 5)
  •   Select the ‘Displays’ icon (Step 6)
  • When the ‘Displays’ window appears, select the Arrangement   tab within the menu bar
  • Check the  ‘Mirror Displays’   box in the lower left-hand corner of the window (Note: After checking this box, please wait several seconds. Once the displays are mirrored, you should see the same image on both your projector and computer.)

Equipment Pool

CELT is responsible for a wide range of services and resources that underpin routine teaching practice.

Stocked with projectors, camcorders, audio equipment, etc., the AV service provides access to equipment on the basis of a booking via raising a ticket through the Service Desk at https://servicedesk.nuigalway.ie/

Select Option “10. Audiovisual” from the dropdown menu and then select “Equipment on Loan”.

  • Please note that the Equipment on Loan option is available to Staff members only.
  • Please specify what equipment you require, the time, date and venue as well as how long do you wish to borrow it for.
  • There is no charge for this or other AV services provided by CELT for routine teaching use.