In line with Level 5 restrictions our campus accommodation will remain open to students and staff but with no visitors permitted. All students are asked to exercise within 5 kilometres of their accommodation and not visit any other households.

How is the University making sure that the campus residences are safe?

Public Health officials have identified residences as a possible high-risk location for the transmission of COVID-19.  As a result, the University has introduced stringent guidelines and protocols to mitigate against the spread of COVID-19. See more information at:

  COVID-19 Response in NUI Galway Residences (8 September 2020)

If I don't have on-campus teaching, can I leave my on-campus accommodation?

Our campus accommodation will remain open. However, we understand that students who are not attending lab-based and practical tuition on campus may wish to leave Galway to return home and continue their studies remotely. The University will support students with this decision and will refund the cost of campus accommodation, less facilities charges, for the remainder of the semester, should they choose to leave.

In making decisions about your movements, we advise all students and staff to observe the public health advice as outlined in the National Framework for Living with COVID-19.

How do I apply for the refund for on-campus student accommodation? 

Please e-mail and we will support you to progress.

If we go fully online, will private accommodation refund me? 

This will be governed by the terms of your lease or licence. Please engage with your landlord to discuss in the first instance. To end a tenancy correctly the appropriate period of notice must be given and any deposit returned unless for example there may rent arrears, utilities bills due or damage to the property.

We have called on all Galway’s landlords and student accommodation providers to follow the University and Menlo Park in refunding those students who no longer require accommodation in the city.

If I leave campus accommodation now, will I automatically have a place to take up once on-campus teaching resumes (potentially in January)?

Our campus accommodation remains open and we will continue to sell accommodation to students who wish to reside on campus. Should you wish to return to campus, we will be delighted to accommodate you, if we have accommodation available.


Financial Concerns

What is the Financial Aid Fund? And how do I apply?

The Financial Aid Fund comprises four distinct schemes aimed at tackling disadvantage by providing financial support to students who require financial support to enable them to fully benefit from higher education.

Find out more about the Financial Aid Fund and information on eligibility, closing dates and how to apply at:

When does the Financial Aid Fund close? 

This depends on the fund to which you are applying. Please see detailed information about the Financial Aid Fund, including closing dates at

Fees: How can I get an installment plan? 

Students can pay their fees in two instalments (with the exception new entrant international students on undergraduate Medicine programmes). EU Students and progressing International students can apply on hardship grounds to pay in monthly instalment at a link on the website. Student who contacts us about it are advised of this but placing it in such a prominent position (i.e. the Alerts page) could impact negatively on the Universities cash-flow.  On the Fees Office FAQ we have the text below

Fees: What is the response time to hear back from the Fees Office? 

We will endeavour to assist you as quickly as possible, due to the extremely high volumes of queries there is currently a response time from of up to 4-5 days. Thank you for your patience.

Fees: I can’t register because I have outstanding fees on my account. How do I fix that?

If you have unpaid fees from a prior year and your registration is being held, you will not see a “Register Here” link on your student portal. Once you pay the outstanding fee it can take up to 1 working day for your profile to update, after which you will be able to register as normal.

Fees: Is there a reduction in fees if a lot of activity is moving online?

NUI Galway is committed to providing a world-class educational experience in the upcoming academic year. We are determined that our students will graduate with a degree of the highest standard, and will enjoy a student experience that is as supportive as we can make it to build new relationships and develop their talents. The University is focused on delivering a high quality educational and social experience next year, for our communities on campus or online as required. For these reasons, we do not intend to reduce fees in the forthcoming academic year. We will continue to provide information in as timely a manner as possible to inform your decision-making activities. We ask for patience as we all continue to navigate through these unprecedented times together.

I have lost my job and it will be impossible for me to pay my student loan - what options do I have now – I’m really worried about it. 

It’s important to remember that a lot of people are in the same situation and you are not alone. You need to contact your bank directly and advise them of your situation. Bank of Ireland can be contacted directly on 1850 222 200 and AIB bank can be contacted at 1890 724 724. Banks are very anxious to support their clients through this very challenging period.

I’m a lone parent and going back to college as a mature student. How do I get a childcare place at NUI Galway crèche? And what financial allowances do I get for childcare?

You can apply to get on the waiting list for the NUI Galway Crèche - see contact details here.

There are substantial national financial supports available as outlined here. You can estimate the support available here (the support is primarily based on income and many students pay less than fifty euro per week). The NUI Galway Financial Aid Fund can also provide support for childcare. 

I know my parents won't have much money if I get to study at NUI Galway. Can I get a bank loan?

We appreciate that funding college can be very challenging for many students and their families. Please be aware that various banks have different student loan criteria. It's well worth checking with them all. Credit Unions can also be very supportive. If you have a savings account with your own bank and therefore have a track record with them it is very positive and may help you. You should consider applying for SUSI grant funding as well.

Both my parents have been laid off due to COVID-19 pandemic. Is there any financial assistance available for students hoping to get a place in September?

Your parents may be interested in finding out about the COVID-19 Pandemic Unemployment Payment. Further information is available here. In relation to your query about financial supports for incoming students you may be eligible for the SUSI grant. You will find information on this here.  Please continue to monitor the SUSI website for ongoing updates. We also have a financial aid fund available to all NUI Galway registered students. Further information is available here.