Teaching and assessment have concluded for Semester 2


When will autumn repeat exams take place?

Given ongoing social distancing requirements, we can confirm that the repeat Autumn examinations, which will take place from 10-21 August 2020, will take the form of remote or alternative assessments, and that no face-to-face repeat examinations will be held at that time. Should social distancing restrictions allow, the University hopes to make a limited number of on-campus facilities available to students who are not able to participate in exams remotely.

Can I access campus?

The University is closed until further notice. Consistent with current public health protocols and priorities, campuses will be accessible only to those who are doing agreed HSE-related work and supporting the HSE in its COVID-19-specific work. This is a critical time to combat the spread of COVID-19: all members of our university community are urged to comply with public health protocols and advice at this time. Necessary access will also be provided for those supporting our students and others in University Student Accommodation and in support services required to facilitate that work and maintain a secure and safe campus to the extent possible.

How do I access the University's IT Services remotely?

You can access the following University IT Services off-campus by using your Campus Account credentials.  

Please note that some discipline-specific software may not be available from off-campus, so you should liaise with your module and programme coordinators to understand what options or alternatives may be available.

Where can I get help with a specific IT Support query?

The ISS Service Desk can help you if you have a query or issue in relation to IT Services.  Log a ticket at https://servicedesk.nuigalway.ie or email servicedesk@nuigalway.ie

What are the IT tips when preparing for remote learning and online exams?

Check Your Device:

  • You will need a computer or laptop device – don’t attempt to access or complete an online exam on a mobile phone.
  • If you are using a laptop, ensure it is plugged in or if that is not possible have it fully charged.
  • Do not wait until the last minute to check your device before you take your exams; if you experience technical problems they may take time to be resolved.
  • Make sure your computer is as up-to-date and stable as possible. This means making sure you are regularly running your software updates so that you don’t need to run or accept updates on the day of the exam
  • Ensure your browser is up-to-date and you have all software updates. Chrome or Firefox tend to be the most compatible with Blackboard.
  • Close all windows/applications on the computer (including chat programs) and then launch a new window to login to Blackboard prior to your exam.
  • Ensure you have any specific software required for your exam.
  • Disable Pop-up Blockers as these may affect tests in Blackboard.

Check Your Internet Connection

  • Make sure you are using a reliable internet connection – ideally a wired connection.
  • If using Wi-Fi ensure you are in an area of your home with the strongest signal.
  • Reduce the Wi-Fi usage in your home while taking your exam.
  • Test your internet connectivity in advance of your exam.
  • Test your access to the Blackboard and the assessment page.
  • Check out the ISS webpage on IT Advice for Students taking Online Exams for further advice (opens in a new window).

How do I access Library services?

The James Hardiman Library has been closed in line with Government advice. For details of available Library services during this time, please see the Library’s Online Services web page. If you have any questions, contact library@nuigalway.ie.

Are there tips for remote learning?

Some helpful advice has been provided by the Centre for Excellence in Learning and Teaching (CELT) at the following links:

Is there examination advice available?

Please refer to Examination Information Slides (Leagan Gaeilge) for useful information regarding exams.

What steps are the University taking to ensure the integrity of assessments?

All NUI Galway students will be asked to self-certify that they are complying with the rules in online assessments by signing a disclaimer statement at the start of each online exam. NUI Galway reserves the right to follow-up with a student by interview if there was any concern in relation to the integrity of the exam process.

You are expected to adhere to the highest standards of integrity and honesty when completing assessments at NUI Galway. Module Leaders reserve the right to follow up with a student by interview if there is any concern in relation to the integrity of the assessment. Any irregularities of conduct may be reported to the Exam Security Group as provided for in ‘QA230* - Procedures for Dealing with Breaches of Examination Regulations (Emergency revision).

Please be assured that our primary concern is to maintain the integrity and rigour of the examinations process, and the alternative assessments provided for each module will reflect appropriately the same level of effort required for traditional exams based in exam halls. The quality of your NUI Galway degree is paramount and will not be affected by an alternative mode of assessment.

Where can I access further details about student support services available during this time?

All support and guidance on online assessments, on technology-related queries and on general student supports is available at one central online hub: http://www.nuigalway.ie/student-life/student-support/

Examinations FAQ’s

When are exams results out?

Please click here for more information on when examination results are out. 

When are repeat exams?

Please click here for more information on repeat exams timetable.

Will all examinations be held remotely?

Yes. There will be no face-to-face end-of-year exams. Semester 2 exams are held from 21 April to 15 May 2020. Personal exam timetables (available here) display all modules which were previously scheduled as formal exams and show the revised mode of assessment. Blackboard is being used to conduct online assessments.

A module I am taking is not scheduled for an online assessment, will my Module Leader be in contact with me about this?

Some module will be assessed through extended essays, projects and open-book exams.  Further queries about the mode of assessment should be directed to the relevant module co-ordinator via Blackboard, Module Leader details are also available here for your information.

Why is my Personal Timetable missing an Exam?

Your personal exam timetable is a reflection of your registration status. If you registered late or if there was a late change to your registration for certain modules, then they will not appear on your personal exam timetable. Students should log in to view theirOnline Registration. Please check modules on your curriculum selection are correct. If you are correctly registered, then you will have access to all modules on Blackboard. Please email askregistry@nuigalway.ie to get exam module(s) date and time.

If a student is not registered or they are missing a module: the student must contact their College Office.

Please contact your College/School Office to request permission for your missing Exam Module(s) to be added to your Student curriculum. Please click here to College / School Office contacts.

Once the Registration Helpdesk receives confirmation of this permission from your College/School Office, they will update the module(s) and the module(s) will appear in Blackboard in 24 hours.

When you can see the correct modules in Blackboard, please confirm immediately be emailing
reghelp@nuigalway.ie and askregistry@nuigalway.ie

Why does my Personal Timetable have me scheduled for an exam that I am not studying?

Your personal exam timetable is a reflection of your registration status. If you registered late or if there was a late change to your registration for certain modules, then they will not appear on your personal exam timetable.
If Student registers late or Registration updated your Student curriculum post the February Exam Timetable cut:
Your curriculum would accurately display with immediate effect via your online registration profile and on Blackboard after 24 hours.
It is important to note that the updated modules will not appear on your personal exam timetable as they will have missed the timetable cut
Students should log in to view their Online Registration

Please check that all modules on your curriculum selection are correct. If you are correctly registered, you will have access to all modules on Blackboard.

Why is no Personal Timetable visible for me?

Students should log in to view their Online Registration  

Please check that you are ‘registered’ on your course and all modules on your curriculum selection are correct. If you are correctly registered, you will have access to all modules on Blackboard.

If correctly registered:all modules are appearing on your online registration profile and you have access to all modules on Blackboard – please contact ISS via their helpdesk.
If a student is not registered or they are missing a module: the student must contact their College Officeto request permission for their missing Exam Module(s) to be added to their Student curriculum.
Please click here for College / School Office contacts.

Once the Registration Helpdesk receives confirmation of this permission from your College/School Office, Registration Helpdesk will update the module(s) and the module(s) will appear in Blackboard in 24 hours.

When you can see the correct modules in Blackboard, please confirm immediately to
reghelp@nuigalway.ie and askregistry@nuigalway.ie to get exam module(s) date and time

I cannot access my Personal Timetable?

Have you set up your Campus Account? Visit Campus Account Self Service to set up your Campus Account or to retrieve your password. For support on student access to computing services, contact the ISS Service Desk (Tel. 091-495777, servicedesk@nuigalway.ie).

I am registered with the Disability Support Service and normally avail of exam accommodations what should I do?

Students registered with the Disability Support Service who have reasonable accommodations in place for end of semester assessments/exams may find these Frequently Asked Questions useful.

Will I have an opportunity to practice an online assessment?

Your Module Leader will endeavour to run a test with your class group where it is possible for them to do so.

I don’t have Internet access, what can I do?

Please contact your Module Leader immediately. The College/School Office will communicate with students about putting in place arrangements for those who have insufficient internet access.

What if I experience difficulty taking the online assessment, or if my internet connection fails? What can I do? Will I get to do the exam again?  Will I get extra time?

Your Module Leader will provide you with contact information in case any difficulties arise during the exam and they may be able to provide you with immediate assistance. We advise that you take a screenshot of the problem. Each student’s circumstances will be taken into account on a case-by-case basis.

What is an online timed assessment?

Where a module will be assessed by a timed assessment, the online exam is scheduled to take place at the date and time listed in your revised personal exam timetable. Please take note of this duration.

Exam start times for online exams are 09:30am and 14:30pm (Mon. – Fri.)

Exam duration will remain 120 minutes with up to 30 additional minutes to facilitate uploading the assessment.

What is an open-book exam?

An Open Book exam or take home exam is where you will receive and examination paper via Blackboard and you submit your answers within a defined time.  Your Module Leader will give you instructions on completing the exam paper.

My module is scheduled as an MCQ exam, how does this work?

MCQ’s are Multiple Choice Questions computer based exams which are assessed through Blackboard.  Your Module Leader will set up the MCQ with the required amount of time to complete.  Students registered with the Disability Support Service must inform their Module Leader prior to the exam of their entitlement to extra time.

Useful Guides

Summer 2020: Scanning and Submitting Your Written Exam with Office Lens
https://tips.nuigalway.ie/m/8608/l/1228770-scanning-and-submitting-your-written-exam-with-office-lens

This video provides an overview to students of tests in Blackboard Learn.

https://tips.nuigalway.ie/m/85608/l/1223576-giving-guidance-to-your-students

What if I fall ill before my exams, will I have to provide a Medial Cert?

Students should contact their College Office if they fall ill before their exams.

I emailed my Module Leader but haven’t had a reply?  What should I do?

Please login to Blackboard where details of the alternative modes of assessments for your module will be available.  Please remember that it may take some time for Module Leaders to reply due to these alternative teaching and assessment arrangements.

Can I defer my exams?

Please refer to the information below if you wish to defer as the usual procedures for deferrals apply.

Deferral Information for Students
It is recognised that circumstances may arise which will lead to a student wishing to defer some of his/her assessments and/or formal examinations during the academic year. Please be assured that whatever the circumstances are there is a network of support within the University in Student Services, the Colleges and Schools, Registry and the Student’s Union which you should avail of. This guide is to assist you with the process should you need to apply for a deferral of an examination.

Exams Deferral Policy(includes application form)

Deferral of Exam Applications - Contact Details

Students of the College of Arts, Social Sciences and Celtic Studies – contact the College of Arts Office
Students of the College of Science – contact Cora Costello in the College of Science Office
B Corp Law/B Civil Law students - contact the School of Law Office
Law Postgrad students - contact the School of Law Office
BA Legal Studies students - contact the College of Arts Office
BA Economics students - contact the College of Arts Office
Business/Commerce students - contact the School of Business & Economics Office
Students of the College of Engineering and Informatics contact their College of Engineering and Informatics Office

Will my marks be capped for the Autumn Exams?

No, marks will not be capped in Autumn.

I am feeling overwhelmed with the new teaching and assessment arrangements. If I don’t do well in my online exams, will this be taken into account?

It has been recommended that Module Leaders run a test with your class group which would mirror the types of tasks students will be asked to perform in the exam.  If you experience any issues related to the online assessment or teaching please contact your Module Leader clearly indicating what those issues are and these will be taken into account. 

If you would like help, especially coming up to exams, please know that support is also available to you by contacting your College or School Office, student counsellors and chaplains.  Please see the link below for Getting Started with Online Learning for Students.

Getting Started with Online Learning for Students
http://www.allaboardhe.ie/Aspire/Learner/content/index.html

Will students who are slow typers or who have poor internet access be at a disadvantage for online exams?

It might be possible for students to make an alternative submission arrangement with their lecturer/module leader and this could include scanning a handwritten version of an exam answer. Module leaders/lecturers should be contacted about such a possibility.

Will online exams be marked tougher as there is no guarantee everyone will take them under exam conditions? 

Marking will be in line with normal practice.

Will there be additional time for the new environment “More time is required during the online exams as some students are not familiar with the software for e.g. notepad”?

Each online exam is 2 hours long with an additional 30 mins thereafter for loading of the answer.

What do we do now that we don’t have access to the library for additional materials?

Please click here to get up-to-date for library information. 

How do I submit hand written answers?

Check out the hints and tips here on how to scan and submit handwritten answers. 

What do I do if my internet connection fails during the exam?

Complete hard copy exam and scan and upload to the Module leader, in the first instance following this process here should this happen, please inform your Module Leader. 

I have a question that isn’t addressed here – what do I do?

If you have a question that is specific to your module e.g. deadlines, MCQ, exam timetables, credits, marking etc, you should firstly make contact with your module coordinator. All have been asked to monitor their NUI Galway email account (or nominate another staff member to cover this) for incoming student emails during the online timed exam period and to respond as promptly as possible. If you do not get an answer to your email, please contact your College contact:

College/ Unit

Contact Person

College of Arts, Celtic Studies and Social Sciences

 

Acadamh dorothy.niuigin@oegaillimh.ie
School of Education caroline.casey@nuigalway.ie
School of English & Creative Arts karenm.walsh@nuigalway.ie
School of Geography, Archaeology & Irish Studies suzanne.gilsenan@nuigalway.ie
School of History & Philosophy helena.condon@nuigalway.ie
School of Languages, Literature & Cultural Studies suzanne.gilsenan@nuigalway.ie
School of Political Science & Sociology caroline.owens@nuigalway.ie
School of Psychology nuala.donohue@nuigalway.ie

College of Business, Public Policy and Law

 
School of Business and Economics business@nuigalway.ie
School of Law law@nuigalway.ie
Shannon College adrian.sylver@nuigalway.ie

College of Science and Engineering

 
All Science Students cora.costello@nuigalway.ie
All Engineering and Computer Science Students olive.mcgrath@nuigalway.ie

College of Medicine

 
School of Medicine   schoolofmedicine@nuigalway.ie
School of Nursing and Midwifery nursing.midwifery@nuigalway.ie
School of Health Sciences lorraine.kent@nuigalway.ie