When trying to improve a process, one must understand the entire process from start to finish before making any changes. This module provides students with a detailed strategic process to implement the Business Process Management (BPM) discipline within an organisation. The BPM lifecycle is a continuous improvement procedure that can be utilised across all processes. .

Students will learn how to map a process, AS-IS and TO-BE, identify potential improvements, assess and implement those improvements, and finally monitor the progress by developing key process indicators. Even with so many processes, when a set of well tested steps are followed, there is less duplicated effort, resulting in staff and customers satisfaction.

On completion of this module you should be able to :

  • Appreciate the important role business process modelling and improvement plays in the design and development of integrated business, service and manufacturing systems.
  • Apply modelling tools and techniques in analysing business processes in an organisation.
  • Demonstrate an independent research in the development and/or application of business process improvement tools and methodologies.
  • Strategically apply improvements to a process.
  • Assess and monitor the quality of improvements by implementing Key Process Indicators (KPI’s).

Fee: €895 Non-EU: €950  

Contact Information

Please select Postgrad CPD in Technology Management – CPC2 when making your online application.


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