Remote Access to IT Services

Remote Access to IT Services for Students and Staff
Apr 14 2020 Posted: 07:00 IST


This webpage outlines the University's current Remote Learning and Working capabilities for Students and Staff.

Remote Access for Students

Students, you can access the following University IT Services off-campus by using your Campus Account credentials:

Please note that some discipline-specific software may not be available from off-campus, so you should liaise with your module and programme coordinators to understand what options or alternatives may be available.

Remote Access for Staff

Staff can access the following University IT Services off-campus by using their Campus Account * credentials:

Note: * Agresso and Quercus credentials are separate to your Campus Account credentials

Web-based SSL VPN 

NUI Galway provides a Virtual Private Network (VPN) service to allow staff to make a secure encrypted connection to the NUI Galway network from a remote location i.e. home or abroad. The following services are available from the MyFiles Service via a supported Web Browser. 

 Client-based SSL VPN

The following systems will require a VPN client:

  • Agresso Back Office
  • Core Back Office
  • Quercus Back Office
  • Exam Modelling Tool
  • Oracle Discoverer Reporting Services
  • All other applications installed on a personal device

To request remote access to your device, please follow the instructions for the SSL VPN with an RDP connection at the following webpage.

If you avail of an IT service that is not listed above and you are unsure whether you can access it remotely, please contact the ISS Service Desk via our ticketing system or call 091 495777.

Service Desk

Information Solutions and Services