Service Desk Ticketing Service

Description

The Service Desk service allows users and applications to raise service tickets. Tickets can then be allocated to roles and individuals.

How To Obtain This Service

The service is obtainable via a web browser using the URL: http://servicedesk.nuigalway.ie

Who Can Use This Service

• Staff
• Student
• third party

Prerequisites For The Use This Service

Staff / students to log tickets must have:

• Network access
• A valid University of Galway account

Availability

The service is available 24x7.

Cost

There are no costs associated with this service

Related Information

Details of this service can be found online

Support

For technical support queries, contact the Service Desk