You should purchase the handheld device that best meets your requirements but please keep in mind that Information Solutions and Services can only support devices on the University e-Government Contract and Three.

Top Tips

NUI Galway Mobile App

The latest version of the NUI Galway mobile application for smartphones and tables was designed to make your daily life on campus a whole lot easier.  It puts everthing you'll want to know about in one place.  An indispensable tool for new and existing NUI Galway staff!

Roaming

Roaming tariffs apply in all areas outside the Republic of Ireland.  Roaming tariffs apply in all areas outside the Republic of Ireland. Data Roaming bundles are available to purchase through your Three Nominated Contact.  Please Note: these rates apply for all destinations. To avoid bill shock purchase a roaming bundle before you travel.

Troubleshooting

iPhone basic troubleshooting tips are available online.  Troubleshooting steps for Android smartphones can be found on the relevant phone manufacturers website, some common ones are;

Repairs

  • Login to blueclick.ie and from the home screen click on Returns & Repairs. Complete the prompted questions and Three will be in contact with you regarding organizing the collection of your device for repair. Or you can complete the Three Business Direct Handset Repair Form
  • After-sales queries, support and faulty iPhone/iPad must be directed to the Apple Care Team on 1850 946 191. Please note that this can lead to longer repair time on faulty devices.

Customer Support

Insurance

Optional insurance for devices can be purchased from Three. Full details are available online