Protect Your iPhone

 Passcode

Open the Settings app. 

Choose Touch ID & Passcode. 

Make sure to have the option for iPhone Unlock turned. You can choose to use just a Passcode or Fingerprint and Passcode. 

Use of a Passcode on Apple iPhones and tablets also encrypts them. This means that without the Passcode there is no way to access any of the information on the phone.

Backup

You can securely backup your iPhone one of two ways; 

iCloud 

1. Ensure that your device is connected to a Wi-Fi network.

2. Go to Settings > [your name], and tap iCloud. If you’re using iOS 10.2 or earlier, go to Settings, then scroll down and tap iCloud.

3. Tap iCloud Backup. If you're using iOS 10.2 or earlier, tap Backup. Make sure that iCloud Backup is turned on.

4. Tap Back Up Now. Stay connected to your Wi-Fi network until the process completes.

iTunes

1. Open iTunes and connect your device to your computer. 
2. If a message asks for your device passcode or to Trust This Computer, follow the onscreen steps. 
3. Select your iPhone, iPad, or iPod when it appears in iTunes.
4. Click Backup Now.

 
   When the process ends, you can see if the backup finished successfully on the Summary screen in iTunes.

Lost or Stolen Device

Contact your mobile provider immediately and report your device lost or stolen.  
For University of Galway staff contact Three Corporate Care on 061 203712

If your device is lost or stolen you can follow the steps below to help recover it or report it stolen. 

FMIP(Find My iPhone)

If Fine my iPhone is enabled on your iPhone then you can perform a number of tasks to help locate it, including causing it to ring, checking its location and remotely locking or wiping the phone.

To ensure that you have Find My iPhone enabled go to;
Settings > iCloud > Find my iPhone and ensure that it is turned on. 

To locate your device with Find My iPhone log onto icloud.com and log in with your AppleID account details. 
Choose the Find My iPhone option to get a menu with the last online location of your iPhone on a map. 

You will then see the options to make your iPhone; 

• Play Sound - This will make your iPhone make a ringing sound at full volume, regardless if it is on silent or not. 
• Lost Mode - This will make your iPhone lock and display and customisable message to appear on the screen. 
• Erase iPhone - This will cause the iPhone next time that it goes online to erase all data that is on the phone. 

WiFi

Be wary of connecting to insecure WiFi hotspots. The WiFi you might use to check your email or your bank account balance at your local cafe is likely not protected and is transmitting information to you without encryption. 

Bluetooth

Disable Bluetooth when it is not actively transmitting information and switch Bluetooth devices to hidden mode Bluetooth lets you wirelessly connect to devices and transfer information over short distances.
For Bluetooth to work, devices need to see each other and then connect. It is best to leave your phone in undiscoverable mode (hidden) so that it is only visible when you specifically need other people or devices to see it. This means that hackers cannot easily see your phone and attempt to connect to it.

Erase/Wipe

If you are ever changing phones or disposing of one it is best practice to make sure that the device is correctly wiped of any data that might be on it. 
For an iPhone, there is a couple of ways to completely erase/wipe the device. 

1. Go to Settings > General > Reset 
   Then tap on Erase All Content and Settings. 
2. If it asks for your AppleID password, insert it. 
3. Wait for the device to erase, this can take a couple of minutes. 

Alternatively, you can remotley erase your iPhone using Find My iPhone. See in the the FMIP(Find My iPhone) for how to do this.