Dr Murray Scott

B.A., M.A., H.Dip Sys Anl., M.Comm, PhD

Contact Details

Lecturer Above The Bar
Business Information Systems
Room 367
J.E. Cairnes School of Business & Economics
National University of Ireland Galway

T: +353 91 495286
E: murray.scott@nuigalway.ie
 
researcher

Biography

Murray gained a Bachelor and Masters degree in English and Philosophy from the University of Dundee.  Following this, Murray completed the Higher Diploma in Systems Analysis and Masters in Commerce from NUI Galway.  His Ph.D. research studied the Public Value of citizen-centred eGovernment.  Further research projects in this area have developed with academics from the Kogod School of Business, American University, Washington DC and the Kennedy School of Government, Harvard University studying the public policy implications of information systems.  Murray's research has been published in leading international journals and conferences, including the AIS Senior Scholars' Basket of Journals. 

Murray is Head of Discipline for Business Information Systems and also the director for the MSc in Business Information Systems/Cloud Computing Research and MS.c in Finance and Information Systems.  Murray further contributes to the internationalisation strategy of the School, developing linkages with partner institutions.

Murray maintains active professional and research links with leading indigenous and multi-national companies including SAP, BearingPoint, Accenture and Storm Technologies.  Murray secured a strategic alliance with SAP on behalf of NUI Galway, the first of its kind in Ireland.  He was awarded the HP Technology for Teaching Higher Education Grant in support of innovative teaching initiatives in the area of international student virtual teams.  Murray won the Guinness IMI Sir Charles Harvey Award for outstanding achievement in business management postgraduate research.  

Selected Publications:  
  1. Scott, M., Delone, W. H., & Golden, W. (2015). Measuring eGovernment Success: A Public Value Approach. European Journal of Information Systems. doi: 10.1057/ejis.2015.11 
  2. Sørum, H., Medaglia, R., Andersen, K., Scott, M., and DeLone, W. (2012) Perceptions of information system success in the public sector: Webmasters at the steering wheel? Transforming Government: People, Process and Policy, (6:3), pp.239 -257
  3. O'Neill, S., Scott, M. and Conboy, K. (2011) A Delphi Study on Collaborative Learning in Distance Education: the Faculty Perspective, British Journal of Educational Technology, (42:6)  pp939-949.
  4. Scott, M., and Robbins, G. (2010) "Understanding eGovernment implementation from an NPM Strategic Reform Perspective," Communications for the Associations of Information Systems (27:1), pp 493-516.
  5. Scott, M., DeLone, W. and Golden, W. (2009) Understanding Net Benefits: A Citizen-based Perspective on eGovernment Success, 30th International Conference on Information Systems (ICIS), Phoenix, USA, December 15-18, 2009.
 

Research Interests

  1. Measuring the performance and value of information systems
  2. eGovernment and public sector information systems
  3. Information Systems, Public Value and Public Policy
  4. eLearning Technologies and Virtual Team Collaboration

Peer Reviewed Journals

  Year Publication
(2015) 'Measuring eGovernment Success: A Public Value Approach'
Scott, M; DeLone, W; Golden, W (2015) 'Measuring eGovernment Success: A Public Value Approach'. European Journal Of Information Systems, [DOI] [Details]
(2012) 'Perceptions of information system success in the public sector: Webmasters at the steering wheel?'
Sørum, H., Medaglia, R., Andersen, K., Scott, M., and DeLone, W. (2012) 'Perceptions of information system success in the public sector: Webmasters at the steering wheel?'. Transforming Government: People, Process and Policy, 6 (3):239-257 [ARAN Link] [Details]
(2011) 'A Delphi Study on Collaborative Learning in Distance Education: The Faculty Perspective'
O'NEILL, S.; SCOTT, M.; CONBOY, K (2011) 'A Delphi Study on Collaborative Learning in Distance Education: The Faculty Perspective'. British Journal Of Educational Technology, 42 :939-949 [DOI] [ARAN Link] [Details]
(2010) 'Understanding eGovernment implementation from an NPM strategic reform perspective'
Scott, M., & Robbins, G. (2010) 'Understanding eGovernment implementation from an NPM strategic reform perspective'. Communications Of The Association For Information Systems, 27, Article 26, 27 (1):493-516 [DOI] [ARAN Link] [Details]
(2010) 'The Influence of Quality on E-Commerce Success - An Empirical Application of the DeLone and McLean IS Success Model'
Sharkey, U., Scott, M. and Acton, T (2010) 'The Influence of Quality on E-Commerce Success - An Empirical Application of the DeLone and McLean IS Success Model'. International Journal Of E-Business Research, 6 (1):68-84 [Details]
(2008) 'Intranet Redesign and Change Management: Perspectives on Usability'
Acton, T., Scott, M., and Hill. S. (2008) 'Intranet Redesign and Change Management: Perspectives on Usability'. International Business Research, 1 (2) [Details]
(2005) 'An assessment of biometric identities as a standard for e-government services'
Scott, M; Acton, T; Hughes, M (2005) 'An assessment of biometric identities as a standard for e-government services'. International Journal Of Services And Standards, 1(3), 271-286, 1 (3):271-286 [DOI] [Details]
(2006) 'The Role of Business Process Redesign in Creating E-Government in Ireland'
Scott, M., Golden, W., Hughes, M. (2006) 'The Role of Business Process Redesign in Creating E-Government in Ireland'. Business Process Management Journal, 12 (1):76-87 [ARAN Link] [Details]
(2004) 'Cyber Retailing: Lessons Learnt from Irelands Top 25 Retailers'
Hughes, M., Scott, M., Golden, W. (2004) 'Cyber Retailing: Lessons Learnt from Irelands Top 25 Retailers'. Irish Marketing Review, 16 (1):15-24 [Details]
(2003) 'Implementing E-Government in Ireland: A Roadmap for Success'
Hughes, M., Scott, M., Golden, W. (2003) 'Implementing E-Government in Ireland: A Roadmap for Success'. Journal of Electronic Commerce in Organisations, 1 (4):17-33 [ARAN Link] [Details]

Book Chapters

  Year Publication
(2014) 'Exploring Factors that Influence the Knowledge Worker in a Business Environment'
Griffiin, C; Scott, M; Golden, G (2014) 'Exploring Factors that Influence the Knowledge Worker in a Business Environment' In: DSS 2.0 - Supporting Decision Making with New Technologies. France: digital publication of IFIP Working Group 8.3. [Details]
(2012) 'The Influence of Quality on E-Commerce Success - An Empirical Application of the DeLone and McLean IS Success Model'
Sharkey, U.; Scott, M.; Acton, T. (2012) 'The Influence of Quality on E-Commerce Success - An Empirical Application of the DeLone and McLean IS Success Model' In: Transformations in E-Business Technologies and Commerce: Emerging Impacts. Chicago, USA: IGI Global. [Details]
(2009) 'The Influence of Quality on the Success of E-Commerce Systems - an Empirical Application of the DeLone and McLean IS Success Model'
Sharkey, U., Scott, M., and Acton, T. (2009) 'The Influence of Quality on the Success of E-Commerce Systems - an Empirical Application of the DeLone and McLean IS Success Model' In: International Journal of E-Business Research. [Details]
(2008) 'Advanced Topics in Electronic Commerce'
Golden, W., Hughes, M., Scott, M. (2008) 'Advanced Topics in Electronic Commerce' In: Idea Group, Hershey. [Details]
(2008) 'Intranet Redesign and Change Management: Perspectives on Usability'
Acton, T., Scott, M., and Hill. S. (2008) 'Intranet Redesign and Change Management: Perspectives on Usability' In: International Business Research. [Details]
(2007) 'Encyclopedia of Digital Government'
Hughes, M., Scott, M., Golden, W. (2007) 'Encyclopedia of Digital Government' In: Hershey: Idea Group. [Details]
(2006) 'In Encyclopedia of E-Commerce, E-Government, and Mobile Commerce'
Scott, M., Hill, S., Acton, T., Hughes, M. (2006) 'In Encyclopedia of E-Commerce, E-Government, and Mobile Commerce' In: Idea Group Reference, Hershey. [Details]
(2006) 'Biometric Identities and E-government Services'
Scott, M., Hill, S., Acton, T., & Hughes, M. (2006) 'Biometric Identities and E-government Services' In: Encyclopedia of e-commerce, e-government, and mobile commerce. Idea Group Reference, Hershey. [Details]
(2006) 'Biometric identities and e-government services'
Scott, M., Hill, S., Acton, T., & Hughes, M. (2006) 'Biometric identities and e-government services' In: In A.-V. Anttiroiko (Ed.), Encyclopaedia of e-commerce, e-government, and mobile commerce. New York: IGI Global. [ARAN Link] [Details]
(2005) 'Innovation and the information society: policy coherence and governance in Ireland'
Ramirez, P., Scott, M., & Golden, W. (2005) 'Innovation and the information society: policy coherence and governance in Ireland' In: In S. Remoe (Ed.), Co-ordination of innovation policies, lessons from case studies (Vol. 2): OECD. [ARAN Link] [Details]
(2005) 'An Assessment of Biometric Identities as a Standard for E-Government Services'
Scott, M., Acton, T., and Hughes, M. (2005) 'An Assessment of Biometric Identities as a Standard for E-Government Services' In: International Journal of Standards and Services. [ARAN Link] [Details]
(2005) 'The role of Business Process Redesign in creating e-Government in Ireland'
Hughes, M., Scott, M., and Golden, W. (2005) 'The role of Business Process Redesign in creating e-Government in Ireland' In: Business Process Management Journal. [ARAN Link] [Details]
(2005) 'Implementing successful e-government in Ireland: the importance of business process redesign'
Hughes, M., Scott, M., & Golden, W. (2005) 'Implementing successful e-government in Ireland: the importance of business process redesign' In: In A.-V. Anttiroiko (Ed.), Encyclopedia of Digital Government New York: IGI Global. [ARAN Link] [Details]
(2005) 'E-Government evolution in Ireland: A framework for successful implementation'
Golden, W., Hughes, M., & Scott, M. (2005) 'E-Government evolution in Ireland: A framework for successful implementation' In: In M. Khosrow-Pour (Ed.), Advanced topics in electronic commerce (Vol. 1). New York: IGI Global. [ARAN Link] [Details]
(2005) 'Case Studies in Cross-Sectoral Policy Paris, Organisation for Economic Co-operation and Development (OECD)'
Ramirez, P., Scott, M., Golden, W. (2005) 'Case Studies in Cross-Sectoral Policy Paris, Organisation for Economic Co-operation and Development (OECD)' In: [Details]
(2005) 'E-Government evolution in Ireland: A framework for successful implementation'
Golden, W., Hughes, M., & Scott, M. (2005) 'E-Government evolution in Ireland: A framework for successful implementation' In: Advanced topics in electronic commerce (Vol. 1). New York: IGI Global. [ARAN Link] [Details]
(2004) 'Cyber Retailing: Lessons Learnt from Ireland's Top 25 Retailers'
Scott, M., Golden, W., & Hughes, M. (2004) 'Cyber Retailing: Lessons Learnt from Ireland's Top 25 Retailers' In: Irish Marketing Review. [Details]
(2003) 'Implementing e-Government in Ireland: A Roadmap for Success'
Scott, M., Golden, W., & Hughes, M. (2003) 'Implementing e-Government in Ireland: A Roadmap for Success' In: Journal of Electronic Commerce in Organisations. [Details]

Conference Publications

  Year Publication
(2015) 18th Annual Irish Academy of Management
O'Brien, A; Scott, M (2015) Government Crowdsourcing: the role of eParticipation Architecture in creating Public Value 18th Annual Irish Academy of Management Galway, Ireland, [Details]
(2015) 28th Bled eCommerce Conference
Corcoran, J; Scott, M (2015) Information Quality and Business Intelligence & Analytics 28th Bled eCommerce Conference Bled, Slovenia, [Details]
(2015) 18th Annual Irish Academy of Management
Connolly, R; Scott, M; DeLone, W (2015) Corporate Social Media: Understanding the Impact of Service Quality & Social Value on Customer Behavior 18th Annual Irish Academy of Management Galway, Ireland, [Details]
(2014) 17th conference for IFIP WG8.3 DSS
Griffiin, C; Scott, M; Golden, G (2014) Exploring Factors that Influence the Knowledge Worker in a Business Environment . In: Phillips-Wren, G; Carlsson, S; Burstein, F; Respício, A; Brézillon, P eds. 17th conference for IFIP WG8.3 DSS Paris, France, [Details]
(2009) 17th European Conference on Information Systems
O'NEILL S.; SCOTT M.; CONBOY K (2009) What's Technology Got To Do With IT? A Dephi Study on Collaborative Learning in Distance Education 17th European Conference on Information Systems Verona, Italy, [ARAN Link] [Details]
(2013) Irish Accounting and Finance Association Annual Conference, Dublin
Robbins, G. & Scott, M. (2013) The Role of Accounting in Public Management Paradigms: Increasingly Central or just peripheral Irish Accounting and Finance Association Annual Conference, Dublin Dublin, , 23-MAY-13 - 24-MAY-13 [DOI] [Details]
(2012) Center for IT in the Global Economy, Research Workshop
Scott, M., DeLone, W. and Connolly, R. (2012) Building Social Capital and ROI through Social Media Center for IT in the Global Economy, Research Workshop Washington DC, USA, [Details]
(2012) 25th Bled eConference
Scott, M., and Watson, R. (2012) The Value and Impact of Cloud Computing, A Theoretical Framework and Exploratory Assessment of Green IT 25th Bled eConference Bled, Slovenia, [Details]
(2012) 12th European Conference on eGovernment
Cahill, R., and Scott, M. (2012) Investigating G2B Success: A Business Value Framework for the SME Sector 12th European Conference on eGovernment Barcelona, Spain, [Details]
(2011) Microsoft Research Engineering Excellence Summit
Scott, M., Sorcinelli, G., and Shi, Mei-Yau (2011) Multi-Cultural Sensitivity in International Virtual Teams Microsoft Research Engineering Excellence Summit Cambridge, Massachusetts, USA, [Details]
(2011) 19th European Conference on Information Systems
Scott, M., DeLone, W. and Golden, W. (2011) Understanding Net Benefits: A Citizen-based Perspective on eGovernment Success 19th European Conference on Information Systems Helsinki, Finland, [Details]
(2010) IFIP (eGov) WG 8.5
Kelly, J. and Scott, M. (2010) Public Sector IT Outsourcing: A Framework for Evaluating Risk IFIP (eGov) WG 8.5 Lausanne, Switzerland, [Details]
(2010) Center for IT in the Global Economy, Research Workshop
Scott, M., DeLone, W. and Golden, W (2010) Assessing the Value of Web 2.0 in Government & Private Sector Web Sites Center for IT in the Global Economy, Research Workshop Washington DC, USA, [Details]
(2010) 16th Americas Conference on Information Systems (AMCIS)
MCHUGH, O.; CONBOY, K.; SCOTT, M. (2010) Control in E-Government Projects - An Exploratory Study 16th Americas Conference on Information Systems (AMCIS) Lima, Peru, , 12-AUG-10 - 15-AUG-10 [ARAN Link] [Details]
(2009) 30th International Conference on Information Systems
Scott, M., DeLone, W. and Golden, W (2009) Understanding Net Benefits: A Citizen-based Perspective on eGovernment Success 30th International Conference on Information Systems Phoenix, Arizona, USA, [Details]
(2009) 17th European Conference on Information Systems (ECIS)
O'NEILL, S., SCOTT, M., CONBOY, K (2009) What's technology got to do with it? A Delphi Study on Collaborative Learning in Distance Education 17th European Conference on Information Systems (ECIS) Verona, Italy, [Details]
(2009) Microsoft Research Faculty Summit
Sorcinelli, G., Scott, M., Donnellan, B., and Lowe, P. (2009) Multi-Cultural Collaboration and Virtual Product Development Teams Microsoft Research Faculty Summit Redmond, Seattle, USA, [Details]
(2009) 22nd Bled eConference on eEnablement (Facilitating an Open, Effective and Representative eSociety)
O'BOYLE, P.; ACTON, T.; CAMPION, M.; CONBOY, K.; SCOTT, M. (2009) Towards a Toolset for Intranet Evaluation 22nd Bled eConference on eEnablement (Facilitating an Open, Effective and Representative eSociety) Bled, Slovenia, [Details]
(2009) Perspective Communications of the Association for Information Systems (ACIS)
Robbins, G., Scott, M. (2009) Unravelling eGovernment: Understanding Implementation from an NPM Reform Context Perspective Communications of the Association for Information Systems (ACIS) [Details]
(2008) SIG eGov workshop pre the 18th International Conference on Information Systems Paris, France
SCOTT, M.; CONBOY, K. (2008) A Study of Budgetary Control in eGovernment Projects SIG eGov workshop pre the 18th International Conference on Information Systems Paris, France , 17-DEC-08 [Details]
(2008) 5th Scandinavian Conference on E-Government Copenhagen, Denmark
Scott, M. and Robbins, G. (2008) New Public Management: A Strategic Management approach for E-Government? 5th Scandinavian Conference on E-Government Copenhagen, Denmark , 04-FEB-08 - 05-FEB-08 [Details]
(2008) European Conference on Information Systems (ECIS)
Robbins, G., Scott, M. (2008) Unravelling eGovernment: Understanding Implementation from an NPM Reform Context Perspective European Conference on Information Systems (ECIS) Galway, Ireland, , 05-JUN-08 - 06-JUN-08 [DOI] [Details]
(2007) New Public Sector Seminar Series University of Edinburgh, Scotland Edinburgh, UK
Scott, M. and Golden, W. (2007) The Implementation of Citizen-centred E-Government: A Stakeholder Viewpoint New Public Sector Seminar Series University of Edinburgh, Scotland Edinburgh, UK , 07-NOV-07 [ARAN Link] [Details]
(2007) SIG eGov workshop pre the 17th International Conference on Information Systems Montréal, Canada
Scott, M. and Golden, W. (2007) New Public Management: E-Government in Context SIG eGov workshop pre the 17th International Conference on Information Systems Montréal, Canada , 08-DEC-07 [Details]
(2006) European Conference on Information Systems
Sharkey, U., Scott, M. and Acton, T. (2006) The influence of quality on the success of e-commerce systems . In: Ljungberg J, A. M eds. European Conference on Information Systems Goteborg, Sweden, , pp.1711-1722 [ARAN Link] [Details]
(2006) Information Resources Management Association Conference
Hill S., Scott M., Acton T. and Farren N. (2006) Interactive Television: A study in the Diffusion of a New Technology in Britain and Ireland Information Resources Management Association Conference Washington DC, USA, , 21-MAY-06 - 24-MAY-06 [Details]
(2006) 14th European Conference on Information Systems (ECIS)
Sharkey, U., Scott, M. and Acton, T. (2006) The influence of quality on the success of e-commerce systems . In: Ljungberg J, A. M eds. 14th European Conference on Information Systems (ECIS) Goteborg, Sweden, , pp.1711-1722 [Details]
(2006) 17th Information Resources Management Association Conference Washington D.C., USA
Scott, M., Acton, T., Boyle, P. and Hill, S. (2006) Developing Best Practice in Intranet Evaluation: a Comparison of evaluation models for usability and acceptance 17th Information Resources Management Association Conference Washington D.C., USA , 21-MAY-06 - 24-MAY-06 [Details]
(2006) 17th European Conference on Information Systems (ECIS) Gothenburg, Sweden
Scott, M., Sharkey, U., and Acton, T. (2006) The Influence of Quality on the Success of E-Commerce Systems 17th European Conference on Information Systems (ECIS) Gothenburg, Sweden , 21-JUN-06 - 23-JUN-06 [ARAN Link] [Details]
(2006) In the Impact of Pen-based Technology on Education Workshop Purdue University Indianapolis, IN, USA
Scott, M. and Donnellan, B. (2006) The Use of ConferenceXP and TabletPC for Information Systems Teaching In the Impact of Pen-based Technology on Education Workshop Purdue University Indianapolis, IN, USA , 05-APR-06 - 07-APR-06 [Details]
(2006) 17th Information Resources Management Association Conference Washington D.C., USA
Scott, M., Acton, T., Farren, N., and Hill, S. (2006) Interactive Television: A Study in the Diffusion of a New Technology in Britain and Ireland 17th Information Resources Management Association Conference Washington D.C., USA , 21-MAY-06 - 24-MAY-06 [Details]
(2006) Information Resources Management Association International Conference
Hill, S.; Acton, T.; Scott, M.; Farren, N. (2006) Television: A Study into the Diffusion of a New Technology in Britain and Ireland Information Resources Management Association International Conference Washington, D.C., USA, [Details]
(2006) Information Resources Management Association Conference
Hill, S., Scott M., Acton, T. and O’Boyle P. (2006) Developing Best Practices in Intranet Evaluation: a comparison of evaluation models for usability and acceptance Information Resources Management Association Conference Washington DC, USA, , 21-MAY-06 - 24-MAY-06 [Details]
(2006) Information Resources Management Association International Conference
Hill, S.; Scott, M.; Acton, T.; O'Boyle, P. (2006) Developing Best Practice in Intranet Evaluation: A Comparison of Evaluation Models for Usability and Acceptance Information Resources Management Association International Conference Washington, D.C., USA, [Details]
(2006) IFIP 8.6 Galway, Ireland
Scott, M., Sorcinelli, G., Barnett, B., Moffett, C., Gutierrez, P., and DesAutels, P. (2006) ConferenceXP - An Enabling Technology for Organisational Resilience IFIP 8.6 Galway, Ireland , 07-JUN-06 - 10-JUN-06 [Details]
(2006) Information Resources Management Association International Conference
Hill, S.; Acton, T.; Scott, M.; Farren, N. (2006) Interactive Television: A Study into the Diffusion of a New Technology in Britain and Ireland Information Resources Management Association International Conference Washington, D.C., USA, [Details]
(2005) Microsoft Research Faculty Summit 2005 Redmond, Seattle, WA, USA
Sorcinelli, G. and Scott, M. (2005) Implementing a Virtual Transatlantic Classroom using ConferenceXP Microsoft Research Faculty Summit 2005 Redmond, Seattle, WA, USA , 15-JUN-05 - 18-JUL-05 [Details]
(2005) 18th Bled eCommerce Conference Bled, Slovenia
Hill, S, . Acton, T., and Scott, M. (2005) E-Education - Keys to Success for Organisations 18th Bled eCommerce Conference Bled, Slovenia , 21-JUN-05 - 23-JUN-05 [Details]
(2005) 18th Bled eCommerce Conference Bled, Slovenia
Hill, S, . Acton, T., and Scott, M. (2005) Intranet Redesign: Management and Employee Perspectives on Usability 18th Bled eCommerce Conference Bled, Slovenia , 21-JUN-05 - 23-JUN-05 [Details]
(2005) 18th Bled eCommerce Conference Bled, Slovenia
Scott, M. and Golden, W. (2005) Small E-Big Countries - The Irish Position 18th Bled eCommerce Conference Bled, Slovenia , 21-JUN-05 - 23-JUN-05 [Details]
(2005) 18th Bled eCommerce Conference
Acton, T.; Scott, M.; Hill, S. (2005) E-Education - Keys To Success For Organisations 18th Bled eCommerce Conference Bled, Slovenia, [Details]
(2005) 18th Bled eCommerce Conference
Hill, S.; Acton, T.; Scott, M. (2005) Intranet Redesign: Management And Employee Perspectives on Usability 18th Bled eCommerce Conference Bled, Slovenia, [Details]
(2004) 7th Irish Academy Of Management Annual Conference
Acton, T.; Scott, M.; Flanagan, D. (2004) Redesigning the Intranet: Managerial and Employee Perspectives 7th Irish Academy Of Management Annual Conference Dublin, Ireland, [Details]
(2004) 9th European Collaborative Electronic Commerce Technology and Research Conference (CollECTeR) Surrey, England, UK
Acton, T., Scott, M. and Brown, J. (2004) Business Intranet redesign: Can high usability mediate competitive advantage? 9th European Collaborative Electronic Commerce Technology and Research Conference (CollECTeR) Surrey, England, UK , 01-JAN-04 [Details]
(2004) (In Proceedings of) 12th European Conference on Information Systems (ECIS)
Scott, M., Golden, W., Hughes, M. (2004) Implementation Strategies for E-Government: A Stakeholder Analysis Approach (In Proceedings of) 12th European Conference on Information Systems (ECIS) Turku, Finland, , 14-JUN-04 - 16-JUN-04 [ARAN Link] [Details]
(2004) 17th Bled eCommerce Conference Bled, Slovenia
Scott, M., Golden, W. and Hughes, M. (2004) A Click and Bricks Strategy for E-Government 17th Bled eCommerce Conference Bled, Slovenia , 21-JUN-04 - 23-JUN-04 [Details]
(2004) 9th European Collaborative Electronic Commerce Technology and Research Conference (CollECTeR) Surrey, England, UK
Acton, T., Golden, W., Gudea, S. and Scott, M. (2004) Usability and acceptance in small screen Information Systems 9th European Collaborative Electronic Commerce Technology and Research Conference (CollECTeR) Surrey, England, UK , 01-JAN-04 [Details]
(2004) 12th European Conference in Information Systems Turku, Finland
Scott, M., Golden, W. and Hughes, M. (2004) Implementation strategies for E-Government: A Stakeholder Analysis Approach 12th European Conference in Information Systems Turku, Finland , 01-JUN-04 [ARAN Link] [Details]
(2004) 7th Irish Academy of Management Conference Dublin, Ireland
Hughes, M., Acton, T., and Scott, M. (2004) Making the most of the VLE: Lecturer experience and student perceptions of virtual learning environment usage 7th Irish Academy of Management Conference Dublin, Ireland , 01-JAN-04 [Details]
(2004) 7th Irish Academy Of Management Annual Conference
Acton, T.; Hughes, M.; Scott, M. (2004) A Comparison of the Effectiveness of E-Learning Versus Instruction-Led Training for Modular Training Requirements 7th Irish Academy Of Management Annual Conference Dublin, Ireland, [Details]
(2004) 9th European Collaborative Electronic Commerce Technologies and Research
Acton, T.; Scott, M.; Brown, J.; Flanagan, D. (2004) Business Intranet Redesign: Can High Usability Mediate Competitive Advantage? 9th European Collaborative Electronic Commerce Technologies and Research University of Surrey, Guildford, UK, [Details]
(2004) 9th European Collaborative Electronic Commerce Technologies and Research
Acton, T.; Golden, W.; Gudea, S.; Scott, M. (2004) Usability and Acceptance in Small-Screen Information Systems 9th European Collaborative Electronic Commerce Technologies and Research University of Surrey, Guildford, UK, [Details]
(2004) 7th Irish Academy of Management Conference Dublin, Ireland
Hughes, M., Acton, T., and Scott, M. (2004) A comparison of the effectiveness of e-learning versus instruction-led training for modular training requirements 7th Irish Academy of Management Conference Dublin, Ireland , 01-JAN-04 [Details]
(2003) Americas Conference in Information Systems Tampa, FL, USA
Scott, M., Golden, W. and Hughes, M. (2003) The Role of Process Evolution in Achieving Citizen Centred e-Government Americas Conference in Information Systems Tampa, FL, USA , 01-AUG-03 [Details]
(2003) (In Proceedings of) 8th Americas Conference on Information Systems (AMCIS)
Hughes, M., Golden, W., Scott, M. (2003) The Role of Process Evolution in Achieving Citizen Centred e-Government (In Proceedings of) 8th Americas Conference on Information Systems (AMCIS) Tampa, FL, USA, , 04-AUG-03 - 06-AUG-03 [Details]
(2003) 16th Bled Electronic Commerce Conference Bled, Slovenia
Golden, W., Hughes, M., Scott, M., and Conway, F. (2003) Satellite Ireland: An Investigation of a Government Sponsored Broadband Trial 16th Bled Electronic Commerce Conference Bled, Slovenia , 01-JAN-03 [Details]
(2002) (Proceedings of) 2nd European Conference on Electronic Government
Hughes, M., Golden, W., Scott, M. (2002) Connecting the Citizen: The Case of the Irish Governments' Online Service Provision (Proceedings of) 2nd European Conference on Electronic Government Oxford, UK, , 01-OCT-02 - 02-OCT-02 [Details]
(2002) 5th Irish Academy of Management Conference Waterford, Ireland
Acton, T., Golden, W. and Scott, M. (2002) Training the Knowledge Worker: A Descriptive Study Of Training Practices In Irish Software Companies 5th Irish Academy of Management Conference Waterford, Ireland , 05-SEP-02 - 06-SEP-02 [Details]
(2002) 5th Irish Academy of Management Conference Waterford, Ireland
Scott, M., Golden, W. and Hughes, M. (2002) E-Tailing In Ireland: A Review Of Ireland's Top 25 Retailers 5th Irish Academy of Management Conference Waterford, Ireland , 05-SEP-02 - 06-SEP-02 [ARAN Link] [Details]
(2002) 2nd European Conference on Electronic Government Oxford, UK
Scott, M., Golden, W. and Hughes, M. (2002) Connecting the Citizen: The Case of the Irish Governments' Online Service Provision 2nd European Conference on Electronic Government Oxford, UK , 01-OCT-02 [Details]
(2002) (Proceedings of) 5th Irish Academy of Management Conference
Hughes, M., Golden, W., Scott, M. (2002) E-tailing in Ireland: a review of Ireland's top 25 retailers (Proceedings of) 5th Irish Academy of Management Conference Waterford, Ireland, , 05-SEP-02 - 06-SEP-02 [ARAN Link] [Details]
(2002) 5th Irish Academy of Management Conference Waterford, Ireland
Green, R., Ryan, P., Grimes, S., Kane, A., Moroney, M., Scott, M. and Giblin, M. (2002) Atlantic Technology Corridor': An Emerging Irish High Tech Cluster? 5th Irish Academy of Management Conference Waterford, Ireland , 05-SEP-02 - 06-SEP-02 [Details]
(2002) 5th Irish Academy of Management Conference
Acton, T.; Golden, W.; Scott, M. (2002) Training the knowledge worker: A descriptive study of training practices in Irish software companies . In: O'Toole, T., Harrington, D. and McCarthy, A eds. 5th Irish Academy of Management Conference Waterford Institute of Technology, Waterford, , pp.172-173 [Details]

Other Journals

  Year Publication
(2008) 'Intranet Redesign and Change Management: Perspectives on Usability'
Flanagan, D,; Acton, T.; Campion, M.; Hill, S.; Scott, M. (2008) 'Intranet Redesign and Change Management: Perspectives on Usability' International Business Research, 1 (2) . [Details]

Conference Paper

  Year Publication
(2011) IT quality and egovernment net benefits: A citizen perspective. 19th European Conference on Information Systems - ICT and Sustainable Service Development, ECIS 2011.
Scott, M.,DeLone, W.,Golden, W.,Tieto,,S. A. P. University Alliances,Emerald,,Pearson, Education,Palgrave, Macmillan (2011) IT quality and egovernment net benefits: A citizen perspective. 19th European Conference on Information Systems - ICT and Sustainable Service Development, ECIS 2011. HelsinkiHelsinki: Conference Paper [Details]
(2010) Public sector IT outsourcing: a framework for evaluating risk. Paper presented at the IFIP e-Government Conference 2010.
Scott, M. (2010) Public sector IT outsourcing: a framework for evaluating risk. Paper presented at the IFIP e-Government Conference 2010. Conference Paper [ARAN Link] [Details]
(2009) Towards a Toolset for Intranet Evaluation. 22nd Bled E-Commerce Conference on eEnablement Bled, Slovenia.
O'Boyle, P., Acton, T., Campion, M., Conboy, K., Scott, M. (2009) Towards a Toolset for Intranet Evaluation. 22nd Bled E-Commerce Conference on eEnablement Bled, Slovenia. Conference Paper [Details]
(2009) Towards a Toolset for Intranet Evaluation. 22nd Bled E-Commerce Conference on eEnablement Bled, Slovenia, June 14-17.
O'Boyle, P., Acton, T., Campion, M., Conboy, K., Scott, M. (2009) Towards a Toolset for Intranet Evaluation. 22nd Bled E-Commerce Conference on eEnablement Bled, Slovenia, June 14-17. Conference Paper [Details]
(2009) Understanding net benefits: a citizen-based perspective on e-government success. Paper presented at the International Conference on Information Systems 2009.
Scott, M., & Golden, W. (2009) Understanding net benefits: a citizen-based perspective on e-government success. Paper presented at the International Conference on Information Systems 2009. Conference Paper [ARAN Link] [Details]
(2008) Unravelling eGovernment: Understanding Implementation from an NPM Reform Context Perspective. European Conference on Information Systems (ECIS) Galway, Ireland.
Robbins, G. and Scott, M. (2008) Unravelling eGovernment: Understanding Implementation from an NPM Reform Context Perspective. European Conference on Information Systems (ECIS) Galway, Ireland. Conference Paper [Details]
(2006) Television: A Study into the Diffusion of a New Technology in Britain and Ireland. Information Resources Management Association International Conference.
Hill, S., Acton, T., Scott, M., Farren, N. (2006) Television: A Study into the Diffusion of a New Technology in Britain and Ireland. Information Resources Management Association International Conference. Washington, D.C., USA: Conference Paper [Details]
(2006) Interactive Television: A Study into the Diffusion of a New Technology in Britain and Ireland. Information Resources Management Association International Conference.
Hill, S., Acton, T., Scott, M., Farren, N. (2006) Interactive Television: A Study into the Diffusion of a New Technology in Britain and Ireland. Information Resources Management Association International Conference. Washington, D.C., USA: Conference Paper [Details]
(2006) The influence of quality on the success of e-commerce systems. In Proceedings of the Fourteenth European Conference on Information Systems (Ljungberg J, Andersson M eds.), 1711-1722, Goteborg.
Sharkey U, Scott M, Acton T (2006) The influence of quality on the success of e-commerce systems. In Proceedings of the Fourteenth European Conference on Information Systems (Ljungberg J, Andersson M eds.), 1711-1722, Goteborg. Conference Paper [ARAN Link] [Details]
(2006) Developing Best Practice in Intranet Evaluation: A Comparison of Evaluation Models for Usability and Acceptance. Information Resources Management Association International Conference Washington, D.C., USA.
Hill, S., Scott, M., Acton, T., O'Boyle, P. (2006) Developing Best Practice in Intranet Evaluation: A Comparison of Evaluation Models for Usability and Acceptance. Information Resources Management Association International Conference Washington, D.C., USA. Conference Paper [Details]
(2005) E-Education - Keys To Success For Organisations. 18th Bled eCommerce Conference Bled, Slovenia.
Acton, T., Scott, M., Hill, S. (2005) E-Education - Keys To Success For Organisations. 18th Bled eCommerce Conference Bled, Slovenia. Conference Paper [Details]
(2005) Intranet Redesign: Management And Employee Perspectives on Usability. 18th Bled eCommerce Conference.
Hill, S., Acton, T., Scott, M. (2005) Intranet Redesign: Management And Employee Perspectives on Usability. 18th Bled eCommerce Conference. Bled, Slovenia: Conference Paper [Details]
(2004) Redesigning the Intranet: Managerial and Employee Perspectives. The 7th Irish Academy Of Management Annual Conference.
Acton, T., Scott, M., Flanagan, D. (2004) Redesigning the Intranet: Managerial and Employee Perspectives. The 7th Irish Academy Of Management Annual Conference. School of Business Studies, University of Dublin, Trinity College: Conference Paper [Details]
(2004) A Click And Bricks Strategy For eGovernment. In the 17th Bled eCommerce Conference, Bled, Slovenia. June, pp 444-458.
Scott, M., Golden, W., & Hughes, M. (2004) A Click And Bricks Strategy For eGovernment. In the 17th Bled eCommerce Conference, Bled, Slovenia. June, pp 444-458. Conference Paper [ARAN Link] [Details]
(2004) Business Intranet Redesign: Can High Usability Mediate Competitive Advantage?. University of Surrey, Guildford , UK.
Acton, T., Scott, M., Brown, J., Flanagan, D. (2004) Business Intranet Redesign: Can High Usability Mediate Competitive Advantage?. University of Surrey, Guildford , UK. Conference Paper [Details]
(2004) A Comparison of the Effectiveness of E-Learning Versus Instruction-Led Training for Modular Training Requirements. The 7th Irish Academy Of Management Annual Conference.
Acton, T., Hughes, M., Scott, M. (2004) A Comparison of the Effectiveness of E-Learning Versus Instruction-Led Training for Modular Training Requirements. The 7th Irish Academy Of Management Annual Conference. School of Business Studies, University of Dublin, Trinity College: Conference Paper [Details]
(2004) A Click and Bricks Strategy for E-Government. 17th Bled eCommerce Conference.
Scott, M., Golden, W., Hughes, M. (2004) A Click and Bricks Strategy for E-Government. 17th Bled eCommerce Conference. Bled, Slovenia: Conference Paper [Details]
(2004) Usability and Acceptance in Small-Screen Information Systems. CollECTeR (Europe).
Acton, T., Golden, W., Gudea, S., Scott, M. (2004) Usability and Acceptance in Small-Screen Information Systems. CollECTeR (Europe). University of Surrey, Guildford , UK: Conference Paper [ARAN Link] [Details]
(2004) Usability and Acceptance in Small-Screen Information Systems. University of Surrey, Guildford , UK.
Acton, T., Golden, W., Gudea, S., Scott, M. (2004) Usability and Acceptance in Small-Screen Information Systems. University of Surrey, Guildford , UK. Conference Paper [ARAN Link] [Details]
(2004) Implementation Strategies for E-Government: A Stakeholder Analysis Approach. 12th European Conference on Information Systems.
Scott, M., Golden, W., Hughes, M. (2004) Implementation Strategies for E-Government: A Stakeholder Analysis Approach. 12th European Conference on Information Systems. Turku, Finland: Conference Paper [ARAN Link] [Details]
(2003) Satellite Ireland: An Investigation of the outcomes for a Government sponsored broadband trial. Proceedings of the 16th Bled eCommerce Conference.
Golden, W., Hughes, M., Scott M., Conway, F. (2003) Satellite Ireland: An Investigation of the outcomes for a Government sponsored broadband trial. Proceedings of the 16th Bled eCommerce Conference. Bled, Slovenia: Conference Paper [Details]
(2003) The Role of Process Evolution in Achieving Citizen Centred e-Government. The 8th Americas Conference on Information Systems.
Hughes, M., Golden, W., Scott, M. (2003) The Role of Process Evolution in Achieving Citizen Centred e-Government. The 8th Americas Conference on Information Systems. Tampa, USA: Conference Paper [Details]
(2003) The role of process evolution in achieving citizen centered e-government. AMCIS 2003 Proceedings.
Golden, William, Hughes, Martin, and Scott, Murray (2003) The role of process evolution in achieving citizen centered e-government. AMCIS 2003 Proceedings. Conference Paper [ARAN Link] [Details]
(2003) The Role of Process Evolution in Achieving Citizen Centred e-Government. In The 8th Americas Conference on Information Systems, Tampa, USA, 4th-6th August, pp 801-810.
Hughes, M., W. Golden and M. Scott (2003) The Role of Process Evolution in Achieving Citizen Centred e-Government. In The 8th Americas Conference on Information Systems, Tampa, USA, 4th-6th August, pp 801-810. Conference Paper [ARAN Link] [Details]
(2002) Connecting the Citizen: The Case of the Irish Governments' Online Service Provision. In 2nd European Conference on Electronic Government.
Hughes, M., Golden, W., Scott, M. (2002) Connecting the Citizen: The Case of the Irish Governments' Online Service Provision. In 2nd European Conference on Electronic Government. Oxford, UK: Conference Paper [Details]
(2002) E-tailing in Ireland: a review of Ireland's top 25 retailers. Proceedings of 5th Irish Academy of Management Conference, Waterford, Ireland, September 5-6, pp. 50-51 (Abstract).
Hughes, M., Golden, W. & Scott, M. (2002) E-tailing in Ireland: a review of Ireland's top 25 retailers. Proceedings of 5th Irish Academy of Management Conference, Waterford, Ireland, September 5-6, pp. 50-51 (Abstract). Conference Paper [ARAN Link] [Details]
(2002) E-tailing in Ireland: a review of Ireland's top 25 retailers. In O'Toole, T. et al. (eds), Proceedings of 5th Irish Academy of Management Conference, Waterford, Ireland, September 5-6, pp. 50-51 (Abstract).
Hughes, M., Golden, W. & Scott, M. (2002) E-tailing in Ireland: a review of Ireland's top 25 retailers. In O'Toole, T. et al. (eds), Proceedings of 5th Irish Academy of Management Conference, Waterford, Ireland, September 5-6, pp. 50-51 (Abstract). Conference Paper [ARAN Link] [Details]
(2002) the knowledge worker: A descriptive study of training practices in Irish software companies. 5th Irish Academy of Management Conference O'Toole, T., Harrington, D. and McCarthy, A. Waterford Institute of Technology.
Acton, T., Golden, W., Scott, M. (2002) the knowledge worker: A descriptive study of training practices in Irish software companies. 5th Irish Academy of Management Conference O'Toole, T., Harrington, D. and McCarthy, A. Waterford Institute of Technology. Conference Paper [Details]
(2002) Training the knowledge worker: A descriptive study of training practices in Irish software companies. 5th Irish Academy of Management Conference.
Acton, T., Golden, W., Scott, M. (2002) Training the knowledge worker: A descriptive study of training practices in Irish software companies. 5th Irish Academy of Management Conference. Waterford Institute of Technology, Waterford: Conference Paper [Details]
(2002) E-tailing in Ireland: A review of Ireland's Top 25 Retailers. 5th Irish Academy of Management Conference.
Golden, W., Hughes, M., Scott, M. (2002) E-tailing in Ireland: A review of Ireland's Top 25 Retailers. 5th Irish Academy of Management Conference. Waterford, Ireland: Conference Paper [ARAN Link] [Details]
(2002) Training the knowledge worker: A descriptive study of training practices in Irish software companies. 5th Irish Academy of Management Conference O'Toole, T., Harrington, D. and McCarthy, A. Waterford Institute of Technology, Waterford.
Acton, T., Golden, W., Scott, M. (2002) Training the knowledge worker: A descriptive study of training practices in Irish software companies. 5th Irish Academy of Management Conference O'Toole, T., Harrington, D. and McCarthy, A. Waterford Institute of Technology, Waterford. Conference Paper [Details]

Working Paper

  Year Publication
(2004) The Implementation Of Citizen-Centred E-government: a Stakeholder Viewpoint. Centre for Innovation and Structural Change, NUI, Galway, Ireland; Working Papers.
Scott, M., Golden, W., Hughes, M. (2004) The Implementation Of Citizen-Centred E-government: a Stakeholder Viewpoint. Centre for Innovation and Structural Change, NUI, Galway, Ireland; Working Papers. Working Paper [ARAN Link] [Details]

Teaching Interests

  1. Enterprise Systems
  2. Enterprise Architecture Management
  3. E-Business Technologies
  4. Web and Interactive Media Design
  5. Cloud Computing and Distributed Decision-Making in Virtual Teams

Downloads