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Dr Noel Carroll

BA, BBS, hDip, MBS, PhD

 
researcher
 

Biography

Noel Carroll is a Lecturer in Business Information Systems and Researcher with Lero – the Irish Software Research Centre, National University of Ireland, Galway. He received his PhD from the University of Limerick in 2012.

His research interests include seeking ways to support organisations in developing transformation strategies in software development, digital innovation, and health informatics for multinationals, SMEs, and start-ups. His research is supported by Science Foundation Ireland grant 13/RC/2094. He has edited special issues, published, chaired, and reviewed for leading international journals and conferences in his field.

Research Projects

  Project Start Date End Date
Millennium Research Fund 01-AUG-19 31-DEC-19
Flow and Agile Project and Portfolio Management (FLAPP) 03-JUL-17 02-SEP-19
Applied Research for Connected Health (ARCH) 01-JAN-16 30-JUN-17
TRANSFoRm – EU Healthcare System 01-JAN-17 31-DEC-17
S-Cube: European Network of Excellence in Software Services and Systems 01-JAN-09 01-JAN-12
Erasmus Virtual Economics & Management Studies Exchange (EVENE) 01-JAN-16 29-DEC-17

Peer Reviewed Journals

  Year Publication
(2020) 'Inner Source Software Development: Current Thinking and an Agenda for Future Research'
Henry Edison, Noel Carroll, Lorraine Morgan, and Kieran Conboy (2020) 'Inner Source Software Development: Current Thinking and an Agenda for Future Research'. Journal Of Systems And Software, [Details]
(2019) 'Implementing Large-Scale Agile Frameworks: Challenges and Recommendations'
Conboy, Kieran and Carroll, Noel (2019) 'Implementing Large-Scale Agile Frameworks: Challenges and Recommendations'. IEEE Software, 36 (2):44-50 [Details]
(2015) 'Service capabilities within open innovation: Revisiting the applicability of capability maturity models'
Carroll, N. and Helfert, M. (2015) 'Service capabilities within open innovation: Revisiting the applicability of capability maturity models'. Journal of Enterprise Information Management, [Details]
(2019) 'Enablers and Barriers for Hospital Pharmacy Information Systems'
Carroll, N. and Richardson, I. (2019) 'Enablers and Barriers for Hospital Pharmacy Information Systems'. Health Informatics Journal, [Details]
(2018) 'Special issue on software engineering for Connected Health: Challenges and research roadmap'
Carroll, Noel and Kuziemsky, Craig and Richardson, Ita (2018) 'Special issue on software engineering for Connected Health: Challenges and research roadmap'. Journal of Software: Evolution and Process, 30 (7) [Details]
(2017) 'Mapping a Careflow Network to assess the connectedness of Connected Health'
Carroll, Noel and Richardson, Ita (2017) 'Mapping a Careflow Network to assess the connectedness of Connected Health'. Health Informatics Journal, 25 (1):106-125 [Details]
(2017) 'A disciplined innovation approach to health technology solutions'
Carroll, Noel and Richardson, Ita (2017) 'A disciplined innovation approach to health technology solutions'. A Disciplined Innovation Approach to Health Technology Solutions, [Details]
(2017) 'Bridging healthcare education and technology solution development through experiential innovation'
Carroll, Noel and Richardson, Ita and Moloney, Mairead and O’Reilly, Pauline (2017) 'Bridging healthcare education and technology solution development through experiential innovation'. Health and Technology, :1-7 [Details]
(2016) 'Key Success Factors for Smart and Connected Health Software Solutions'
Carroll, Noel (2016) 'Key Success Factors for Smart and Connected Health Software Solutions'. Computer, 49 (11):22-28 [Details]
(2016) 'Key Success Factors for Smart and Connected Health Software Solutions'
Carroll, N. (2016) 'Key Success Factors for Smart and Connected Health Software Solutions'. IEEE Computer, [Details]
(2016) 'Software-as-a-Medical Device: Demystifying Connected Health Regulations'
Carroll, Noel and Richardson, Ita (2016) 'Software-as-a-Medical Device: Demystifying Connected Health Regulations'. Journal of Systems and Information Technology, 18 (2):186-215 [Details]
(2016) 'Challenges towards a Connected Community Healthcare Ecosystem (CCHE) for managing long-term conditions'
Carroll, Noel and Richardson, Ita and Kennedy, Catriona (2016) 'Challenges towards a Connected Community Healthcare Ecosystem (CCHE) for managing long-term conditions'. Gerontechnology, 14 (2):64-77 [Details]
(2016) 'So that’s what the impact of IT innovation looks like? Examining the Socio-Technical Dynamics of Public Service Innovation'
Carroll, Noel (2016) 'So that’s what the impact of IT innovation looks like? Examining the Socio-Technical Dynamics of Public Service Innovation'. Journal of Enterprise Information Management, 29 (5):677-705 [Details]
(2015) 'Modelling the dynamics of trust across a cloud brokerage environment'
Carroll, Noel (2015) 'Modelling the dynamics of trust across a cloud brokerage environment'. Information Resources Management Journal (IRMJ), 28 (1):17-37 [Details]
(2015) 'Service capabilities within open innovation: Revisiting the applicability of capability maturity models'
Carroll, Noel and Helfert, Markus (2015) 'Service capabilities within open innovation: Revisiting the applicability of capability maturity models'. Journal of Enterprise Information Management, 28 (2):275-303 [Details]
(2014) 'In search we trust: exploring how search engines are shaping society'
Carroll, Noel (2014) 'In search we trust: exploring how search engines are shaping society'. International Journal of Knowledge Society Research (IJKSR), 5 (1):12-27 [Details]
(2013) 'E-learning--the McDonaldization of education'
Carroll, Noel (2013) 'E-learning--the McDonaldization of education'. European Journal of Higher Education, 3 (4):342-356 [Details]
(2012) 'Service science: an actor-network theory approach'
Carroll, Noel and Richardson, Ita and Whelan, Eoin (2012) 'Service science: an actor-network theory approach'. International Journal of Actor-Network Theory and Technological Innovation, 4 (3):51-69 [Details]
(2010) 'Application of Social Network Analysis to Service Networks Performance Analytics: A Literature Review'
Carroll, Noel and Whelan, Eoin and Richardson, Ita (2010) 'Application of Social Network Analysis to Service Networks Performance Analytics: A Literature Review'. Lero Technical Report, [Details]
(2010) 'Applying social network analysis to discover service innovation within agile service networks'
Carroll, Noel and Whelan, Eoin and Richardson, Ita (2010) 'Applying social network analysis to discover service innovation within agile service networks'. Service Science, 2 (4):225-244 [Details]

Book Chapters

  Year Publication
(2017) 'Systems planning, design and implementation'
Carroll, Noel (2017) 'Systems planning, design and implementation' In: Routledge. [Details]
(2015) 'Open Innovation: Assessing the Socio-Economic Factors of Global Software Development'
Carroll, Noel (2015) 'Open Innovation: Assessing the Socio-Economic Factors of Global Software Development' In: IGI Global. [Details]
(2014) 'Actor-Network Theory: A Bureaucratic View of Public Service Innovation'
Carroll, Noel (2014) 'Actor-Network Theory: A Bureaucratic View of Public Service Innovation' In: IGI Global. [Details]
(2014) 'Towards the development of a Cloud service capability assessment framework'
Carroll, Noel and Helfert, Markus and Lynn, Theo (2014) 'Towards the development of a Cloud service capability assessment framework' In: Springer, London. [Details]
(2014) 'Open Innovation: Assessing the Socio-Economic Factors of Global Software Development'
Carroll, Noel (2014) 'Open Innovation: Assessing the Socio-Economic Factors of Global Software Development' In: IGI Global. [Details]
(2013) 'Service science: exploring complex agile service networks through organisational network analysis'
Carroll, Noel and Richardson, Ita and Whelan, Eoin (2013) 'Service science: exploring complex agile service networks through organisational network analysis' In: IGI Global. [Details]
(2013) 'Modelling business transactions across service supply chain networks'
Carroll, Noel and Haque, Rafiqul and Whelan, Eoin and Richardson, Ita (2013) 'Modelling business transactions across service supply chain networks' In: Springer, New York, NY. [Details]
(2010) 'The S-cube research vision'
Papazoglou, Mike and Pohl, Klaus and Metzger, Andreas and van den Heuvel, Willem-Jan (2010) 'The S-cube research vision' In: Springer, Berlin, Heidelberg. [Details]
(2010) 'Business process management'
Hantry, Francois and Papazoglou, Mike and Van den Heuvel, Willem-Jan and Haque, Rafique and Whelan, Eoin and Carroll, Noel and Karastoyanova, Dimka and Leymann, Frank and Nikolaou, Christos and Lammersdorf, Winfried and others (2010) 'Business process management' In: Springer, Berlin, Heidelberg. [Details]
(2009) 'Enhancing Efficiency and Effectiveness of Online Asynchronous Support Using Case-Based Reasoning Within an Online Learning Environment'
Carroll, Noel (2009) 'Enhancing Efficiency and Effectiveness of Online Asynchronous Support Using Case-Based Reasoning Within an Online Learning Environment' In: Springer, Boston, MA. [Details]

Conference Publications

  Year Publication
(2020) 13th International Conference on Health Informatics (HEALTHINF)
Noel Carroll, Ita Richardson, Raja Manzar Abbas (2020) The Algorithm Will See You Now”: Exploring the Implications of Algorithmic Decision-Making in Connected Health 13th International Conference on Health Informatics (HEALTHINF) [Details]
(2019) 14th International Research Workshop on IT Project Management (IRWITPM)
Carroll, Noel and Conboy, Kieran (2019) Applying Normalization Process Theory to Explain Large-Scale Agile Transformations 14th International Research Workshop on IT Project Management (IRWITPM) Munich, Germany, [Details]
(2018) HEALTHINF
Abbas, Raja Manzar and Carroll, Noel and Richardson, Ita and Beecham, Sarah (2018) Trust Factors in Healthcare Technology: A Healthcare Professional Perspective HEALTHINF , pp.454-462 [Details]
(2018) 2018 IEEE International Conference on Healthcare Informatics (ICHI)
Abbas, Raja Manzar and Carroll, Noel and Richardson, Ita (2018) In Technology We Trust: Extending TAM from a Healthcare Technology Perspective 2018 IEEE International Conference on Healthcare Informatics (ICHI) , pp.348-349 [Details]
(2018) Proceedings of the 14th International Symposium on Open Collaboration
Carroll, Noel and Morgan, Lorraine and Conboy, Kieran (2018) Examining the Impact of Adopting Inner Source Software Practices Proceedings of the 14th International Symposium on Open Collaboration [Details]
(2018) Proceedings of the 14th International Symposium on Open Collaboration
Edison, Henry and Carroll, Noel and Conboy, Kieran and Morgan, Lorraine (2018) An Investigation into Inner Source Software Development: Preliminary Findings from a Systematic Literature Review Proceedings of the 14th International Symposium on Open Collaboration [Details]
(2018) 2018 IEEE/ACM International Workshop on Software Engineering in Healthcare Systems (SEHS)
Kuziemsky, Craig and Abbas, Raja Manzar and Carroll, Noel (2018) Toward a Connected Health Delivery Framework 2018 IEEE/ACM International Workshop on Software Engineering in Healthcare Systems (SEHS) , pp.46-49 [Details]
(2017) OpenSym '17, August 23--25, 2017, Galway, Ireland
Carroll, Noel (2017) How Is Value Created Within An Inner Source Environment? OpenSym '17, August 23--25, 2017, Galway, Ireland , pp.1-4 [Details]
(2017) Proceedings of the 2017 International Conference on Software and System Process
Carroll, Noel and Kuziemsky, Craig and Richardson, Ita (2017) Software engineering for connected health (journal first session) Proceedings of the 2017 International Conference on Software and System Process , pp.3-4 [Details]
(2017) HEALTHINF
Abbas, Raja Manzar and Carroll, Noel and Richardson, Ita and Beecham, Sarah (2017) The Need for Trustworthiness Models in Healthcare Software Solutions HEALTHINF , pp.451-456 [Details]
(2017) HEALTHINF
Carroll, Noel and Richardson, Ita and Travers, Marie (2017) Uncovering Key Factors for a Hospital IT Change Strategy HEALTHINF , pp.268-275 [Details]
(2016) Proceedings of the 20th International Conference on Evaluation and Assessment in Software Engineering
O'Sullivan, Patrick and Connolly, Anne and Carroll, Noel and Richardson, Ita (2016) IBM's smarter care: challenges and strategies Proceedings of the 20th International Conference on Evaluation and Assessment in Software Engineering [Details]
(2016) International Joint Conference on Biomedical Engineering Systems and Technologies
Carroll, Noel and Travers, Marie and Richardson, Ita (2016) Connecting Multistakeholder Analysis Across Connected Health Solutions International Joint Conference on Biomedical Engineering Systems and Technologies , pp.319-339 [Details]
(2016) 9th International Conference on Health Informatics (HEALTHINF) 2016, 21-23 February 2016, Rome, Italy
Carroll, Noel and Travers, Marie and Richardson, Ita (2016) Evaluating Multiple Perspectives of a Connected Health Ecosystem 9th International Conference on Health Informatics (HEALTHINF) 2016, 21-23 February 2016, Rome, Italy [Details]
(2016) International Workshop on Software Engineering in Healthcare Conference (SEHC). May 14-15, Austin, TX, USA
Carroll, Noel and Richardson, Ita (2016) Aligning Healthcare Innovation and Software Requirements through Design Thinking International Workshop on Software Engineering in Healthcare Conference (SEHC). May 14-15, Austin, TX, USA [Details]
(2015) 2015 International Conference on Healthcare Informatics
O'leary, Padraig and Carroll, Noel and Clarke, Paul and Richardson, Ita (2015) Untangling the complexity of connected health evaluations 2015 International Conference on Healthcare Informatics , pp.272-281 [Details]
(2014) 21st International Product Development Management Conference
Lynn, T and O’Carroll, N and Mooney, J and Helfert, M and Corcoran, D and Hunt, G and Van Der Werff, L and Morrison, J and Healy, P (2014) Towards a framework for defining and categorising business Process-As-A-Service (BPaaS) 21st International Product Development Management Conference [Details]
(2014) IEEE International Conference on Healthcare Informatics 2014 (ICHI 2014), 15th-17th September, Verona, Italy
O’Leary, Padraig and Carroll, Noel and Richardson, Ita (2014) The Practitioner’s Perspective on Clinical Pathway Support Systems IEEE International Conference on Healthcare Informatics 2014 (ICHI 2014), 15th-17th September, Verona, Italy [Details]
(2013) 3rd Conference on Cloud Computing and Services Science (CLOSER), Aachen Germany, 8-10 May
Carroll, Noel and Helfert, Markus and Lynn, Theo (2013) A Contingency Model for Assessing Cloud Composite Capabilities 3rd Conference on Cloud Computing and Services Science (CLOSER), Aachen Germany, 8-10 May , pp.515-519 [Details]
(2012) 2012 IEEE Seventh International Conference on Global Software Engineering Workshops
Beecham, Sarah and Carroll, Noel and Noll, John (2012) A decision support system for global team management: expert evaluation 2012 IEEE Seventh International Conference on Global Software Engineering Workshops , pp.12-17 [Details]
(2011) Cloud Computing and Service Science (CLOSER2011), Noordwijkerhout, Netherlands, 7-9 May
Carroll, Noel and Wang, Yan (2011) Service networks performance analytics: a literature review Cloud Computing and Service Science (CLOSER2011), Noordwijkerhout, Netherlands, 7-9 May [Details]
(2010) 2010 International Conference on Service Sciences, 13-14 May, Hangzhou, China
Carroll, Noel and Whelan, Eoin and Richardson, Ita (2010) The discovery of agile service networks through the use of social network analysis 2010 International Conference on Service Sciences, 13-14 May, Hangzhou, China , pp.131-137 [Details]

Other Journals

  Year Publication
(2016) 'Software-as-a-Medical Device: Demystifying Connected Health Regulations'
Carroll, N. and Richardson, I. (2016) 'Software-as-a-Medical Device: Demystifying Connected Health Regulations' Journal of Systems and Information Technology, . [Details]
(2013) 'E-Learning – The McDonaldisation of Education'
Carroll, N. (2013) 'E-Learning – The McDonaldisation of Education' European Journal of Higher Education, . [Details]

Honours and Awards

  Year Title Awarding Body
2020 Nominee for the President’s Awards for Teaching Excellence NUI Galway
2019 Dean's Award for Inclusive Teaching College of Business, Public Policy and Law
2019 Millennium Research Fund College of Business, Public Policy and Law
2019 Best Paper Award: AIS International Research Workshop on IT Project Management (IRWITPM) 14th Annual International Research Workshop on IT Project Management
2019 SBE Research Seed Funding Scheme College of Business, Public Policy and Law

Professional Associations

  Association Function From / To
Association for Information Systems (AIS) Research and advancement in Information Systems /

Committees

  Committee Function From / To
Academic Research Council Committee Member /
Business Information System Postgraduate Programmes Committee Member /
Business Information System Programme Programme Co-ordinator /
BIS EPAS Committee Member Committee Member /
Bachelor of Commerce Programme Board Member /
Bachelor of Commerce Programme Stream Representative /

Employment

  Employer Position From / To
NUI Galway Lecturer /
University of Limerick Research Fellow /
NUI Galway Research Fellow /

Education

  Year Institution Qualification Subject
2012 University of Limerick PhD Information Systems
2020 NUI Galway Diploma in Academic Practice Education
2015 University of Limerick Certificate in Teaching & Learning Education

Consultancy

  Client Description
PRAXIS
Consultation on Estonian Personalized Medicine Pilot Programme
Swiss National Science Foundation (SNSF)
Reviewer of funding applications for the Swiss National Science Foundation, a science research support organisation mandated by the Swiss Federal Government.

Reviews

  Journal Role
Information Systems Journal Reviewer
European Journal Of Information Systems Reviewer
Information Systems Research Reviewer
Computers & Education Reviewer
Information Technology & People Reviewer
Journal Of Software-Evolution And Process Series Editor
Journal Of Software-Evolution And Process Reviewer
Information Technology & People Reviewer

Teaching Interests

I enjoy teaching through mediums such as a traditional classroom, online, and/or blended learning environments at both a undergraduate and postgraduate level. I teach on a range of subjects including:
  • Business Analytics and Intelligence
  • Data Visualisation and Storytelling
  • Programming for Business Analytics
  • Managing Digital Innovation and Transformations
  • Information Systems Innovation and Management
  • Management Information Systems

Modules Taught

  Term/Year Module Title Module Code Subject / Desc
2017 Business Information Management MI4001/MI4007
2020 Advanced Programming for Business Analytics MS5114
2018 Business Analytics Project (Group Project) MS5103
2018 Decision Theory & Analysis MS5104
2017 Information and Operations Management MS330.3 Information and Operations Management
2016 Enterprise Systems MS319 Business Information Systems
2019 Business Analytics Project MS5103
2019 Implementing Digital Innovation MS4101
2019 Business Intelligence and Analytics MS8102
2019 Information Systems Security & Ethics MS810
2015 Database Development and Medical Informatics GYM68 School of Medicine