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Dr Noel Carroll

BA, BBS, hDip, MBS, PhD

 
researcher
 

Biography

Noel Carroll is the Associate Head of Learning, Teaching and Assessment (LTA) within the School of Business and Economics. He is also the Programme Director for the MSc. in Information Systems Management (ISM) and a Lecturer in Business Information Systems. He is also a researcher with Lero, the Science Foundation Ireland Research Centre for Software, and the Whitaker Institute at the National University of Ireland, Galway. He received his PhD from the University of Limerick in 2012. Noel also held a research post in the Netherlands at Delft University of Technology (Technische Universiteit Delft) in 2008 within the faculty of Technology, Policy and Management (TPM).

His research interests include seeking ways to support organisations in developing transformation strategies in software development, digital innovation, and health informatics for multinationals, SMEs, and start-ups, for example, Fidelity Investments (multinational financial services) and the Health Service Executive (Irish health service). His research is supported by Science Foundation Ireland grant 13/RC/2094. He has edited special issues, published, chaired, and reviewed for leading international journals and conferences in his field.

Noel has recently completed a Diploma in Academic Practice with Centre for Excellence in Learning & Teaching (CELT) at NUIG and currently undertaking a Masters in Academic Practice. Noel has been nominated for the President’s Awards for Teaching Excellence 2020 and the Dean’s Award for Inclusive Teaching (2019 and 2020). Noel had also participated in an Irish Universities Association (IUA) pilot study on “Enhancing Digital Teaching and Learning”, an initiative under the European Framework for the Digital Competence of Educators (DigCompEdu). He enjoys opportunities for industry engagement and additional interdisciplinary initiatives in teaching. For example, in 2019, Noel co-organised an international Summer School in Visual Analytics (in collaboration with Insight and the Moore Institute): http://vass.datascienceinstitute.ie/ 

Recent publications
Google Scholar: https://tinyurl.com/y96oqc3g 

Research Interests

His research interests include seeking ways to support organisations in developing and managing transformation strategies in software development, digital innovation, and health informatics for multinationals, SMEs, and start-ups. Specifically, he has examined new (interdisciplinary) theoretical perspectives around the normalisation and sustained efforts becoming embedded in transformation processes.

Research Projects

  Project Start Date End Date
Millennium Research Fund 01-AUG-19 31-DEC-19
Erasmus Virtual Economics & Management Studies Exchange (EVENE) 01-JAN-16 29-DEC-17
S-Cube: European Network of Excellence in Software Services and Systems 01-JAN-09 01-JAN-12
Flow and Agile Project and Portfolio Management (FLAPP) 03-JUL-17 02-SEP-19
Applied Research for Connected Health (ARCH) 01-JAN-16 30-JUN-17
TRANSFoRm – EU Healthcare System 01-JAN-17 31-DEC-17

Peer Reviewed Journals

  Year Publication
(2020) 'Normalising the “new normal”: Changing tech-driven work practices under pandemic time pressure'
Noel Carroll and Kieran Conboy (2020) 'Normalising the “new normal”: Changing tech-driven work practices under pandemic time pressure'. International Journal Of Information Management, [DOI] [Details]
(2020) 'Inner Source Software Development: Current Thinking and an Agenda for Future Research'
Henry Edison, Noel Carroll, Lorraine Morgan, and Kieran Conboy (2020) 'Inner Source Software Development: Current Thinking and an Agenda for Future Research'. Journal Of Systems And Software, [Details]
(2019) 'Enablers and Barriers for Hospital Pharmacy Information Systems'
Carroll, N. and Richardson, I. (2019) 'Enablers and Barriers for Hospital Pharmacy Information Systems'. Health Informatics Journal, [Details]
(2019) 'Implementing Large-Scale Agile Frameworks: Challenges and Recommendations'
Conboy, Kieran and Carroll, Noel (2019) 'Implementing Large-Scale Agile Frameworks: Challenges and Recommendations'. IEEE Software, 36 (2):44-50 [Details]
(2018) 'Special issue on software engineering for Connected Health: Challenges and research roadmap'
Carroll, Noel and Kuziemsky, Craig and Richardson, Ita (2018) 'Special issue on software engineering for Connected Health: Challenges and research roadmap'. Journal of Software: Evolution and Process, 30 (7) [Details]
(2017) 'Mapping a Careflow Network to assess the connectedness of Connected Health'
Carroll, Noel and Richardson, Ita (2017) 'Mapping a Careflow Network to assess the connectedness of Connected Health'. Health Informatics Journal, 25 (1):106-125 [Details]
(2017) 'A disciplined innovation approach to health technology solutions'
Carroll, Noel and Richardson, Ita (2017) 'A disciplined innovation approach to health technology solutions'. A Disciplined Innovation Approach to Health Technology Solutions, [Details]
(2017) 'Bridging healthcare education and technology solution development through experiential innovation'
Carroll, Noel and Richardson, Ita and Moloney, Mairead and O’Reilly, Pauline (2017) 'Bridging healthcare education and technology solution development through experiential innovation'. Health and Technology, :1-7 [Details]
(2016) 'Key Success Factors for Smart and Connected Health Software Solutions'
Carroll, Noel (2016) 'Key Success Factors for Smart and Connected Health Software Solutions'. Computer, 49 (11):22-28 [Details]
(2016) 'Software-as-a-Medical Device: Demystifying Connected Health Regulations'
Carroll, Noel and Richardson, Ita (2016) 'Software-as-a-Medical Device: Demystifying Connected Health Regulations'. Journal of Systems and Information Technology, 18 (2):186-215 [Details]
(2016) 'Key Success Factors for Smart and Connected Health Software Solutions'
Carroll, N. (2016) 'Key Success Factors for Smart and Connected Health Software Solutions'. IEEE Computer, [Details]
(2016) 'Challenges towards a Connected Community Healthcare Ecosystem (CCHE) for managing long-term conditions'
Carroll, Noel and Richardson, Ita and Kennedy, Catriona (2016) 'Challenges towards a Connected Community Healthcare Ecosystem (CCHE) for managing long-term conditions'. Gerontechnology, 14 (2):64-77 [Details]
(2016) 'So that’s what the impact of IT innovation looks like? Examining the Socio-Technical Dynamics of Public Service Innovation'
Carroll, Noel (2016) 'So that’s what the impact of IT innovation looks like? Examining the Socio-Technical Dynamics of Public Service Innovation'. Journal of Enterprise Information Management, 29 (5):677-705 [Details]
(2015) 'Service capabilities within open innovation: Revisiting the applicability of capability maturity models'
Carroll, N. and Helfert, M. (2015) 'Service capabilities within open innovation: Revisiting the applicability of capability maturity models'. Journal of Enterprise Information Management, [Details]
(2015) 'Modelling the dynamics of trust across a cloud brokerage environment'
Carroll, Noel (2015) 'Modelling the dynamics of trust across a cloud brokerage environment'. Information Resources Management Journal (IRMJ), 28 (1):17-37 [Details]
(2015) 'Service capabilities within open innovation: Revisiting the applicability of capability maturity models'
Carroll, Noel and Helfert, Markus (2015) 'Service capabilities within open innovation: Revisiting the applicability of capability maturity models'. Journal of Enterprise Information Management, 28 (2):275-303 [Details]

Book Chapters

  Year Publication
(2017) 'Systems planning, design and implementation'
Carroll, Noel (2017) 'Systems planning, design and implementation' In: The Routledge Companion to Accounting Information Systems. London: Routledge. [DOI] [Details]
(2015) 'Open Innovation: Assessing the Socio-Economic Factors of Global Software Development'
Carroll, Noel (2015) 'Open Innovation: Assessing the Socio-Economic Factors of Global Software Development' In: IGI Global. [Details]
(2014) 'Actor-Network Theory: A Bureaucratic View of Public Service Innovation'
Carroll, Noel (2014) 'Actor-Network Theory: A Bureaucratic View of Public Service Innovation' In: IGI Global. [Details]
(2014) 'Towards the development of a Cloud service capability assessment framework'
Carroll, Noel and Helfert, Markus and Lynn, Theo (2014) 'Towards the development of a Cloud service capability assessment framework' In: Continued Rise of the Cloud. London: Springer, London. [DOI] [Details]

Conference Publications

  Year Publication
(2021) 29th European Conference on Information Systems (ECIS 2021)
Carroll, N. (2021) Augmented Intelligence: An Actor-Network Theory Perspective 29th European Conference on Information Systems (ECIS 2021) Marrakech, Morocco, , pp.14 June-16 June [Details]
(2020) European Conference of Information Systems (ECIS2020)
Carroll, N. (2020) Theorizing on the Normalization of Digital Transformations European Conference of Information Systems (ECIS2020) [Details]
(2020) 8th International Research Workshop on Large-Scale Agile Development, Proceedings of the 21st International Conference on Agile Software Development (XP2020)
Carroll, N., Bjørnson, F.O., Dingsøyr, T., Rolland, K-H., Conboy, K. (2020) Operationalizing Agile Methods: Examining Coherence in Large-Scale Agile Transformations 8th International Research Workshop on Large-Scale Agile Development, Proceedings of the 21st International Conference on Agile Software Development (XP2020) Copenhagen, Denmark, [Details]
(2020) 32nd IEEE International Conference on Software Engineering Education & Training (CSEE&T)
Dobrigkeit, F., DePaula, D., and Carroll, N. (2020) InnoDev Workshop: A One Day Introduction to combining Design Thinking, Lean Startup and Agile Software Development 32nd IEEE International Conference on Software Engineering Education & Training (CSEE&T) [Details]
(2020) 13th International Conference on Health Informatics (HEALTHINF)
Noel Carroll, Ita Richardson, Raja Manzar Abbas (2020) The Algorithm Will See You Now”: Exploring the Implications of Algorithmic Decision-Making in Connected Health 13th International Conference on Health Informatics (HEALTHINF) [Details]
(2019) 14th International Research Workshop on IT Project Management (IRWITPM)
Carroll, Noel and Conboy, Kieran (2019) Applying Normalization Process Theory to Explain Large-Scale Agile Transformations 14th International Research Workshop on IT Project Management (IRWITPM) Munich, Germany, [Details]
(2018) HEALTHINF
Abbas, Raja Manzar and Carroll, Noel and Richardson, Ita and Beecham, Sarah (2018) Trust Factors in Healthcare Technology: A Healthcare Professional Perspective HEALTHINF , pp.454-462 [Details]
(2018) 2018 IEEE International Conference on Healthcare Informatics (ICHI)
Abbas, Raja Manzar and Carroll, Noel and Richardson, Ita (2018) In Technology We Trust: Extending TAM from a Healthcare Technology Perspective 2018 IEEE International Conference on Healthcare Informatics (ICHI) , pp.348-349 [Details]
(2018) Proceedings of the 14th International Symposium on Open Collaboration
Carroll, Noel and Morgan, Lorraine and Conboy, Kieran (2018) Examining the Impact of Adopting Inner Source Software Practices Proceedings of the 14th International Symposium on Open Collaboration [Details]
(2018) Proceedings of the 14th International Symposium on Open Collaboration
Edison, Henry and Carroll, Noel and Conboy, Kieran and Morgan, Lorraine (2018) An Investigation into Inner Source Software Development: Preliminary Findings from a Systematic Literature Review Proceedings of the 14th International Symposium on Open Collaboration [Details]
(2018) 2018 IEEE/ACM International Workshop on Software Engineering in Healthcare Systems (SEHS)
Kuziemsky, Craig and Abbas, Raja Manzar and Carroll, Noel (2018) Toward a Connected Health Delivery Framework 2018 IEEE/ACM International Workshop on Software Engineering in Healthcare Systems (SEHS) , pp.46-49 [Details]
(2017) OpenSym '17, August 23--25, 2017, Galway, Ireland
Carroll, Noel (2017) How Is Value Created Within An Inner Source Environment? OpenSym '17, August 23--25, 2017, Galway, Ireland , pp.1-4 [Details]
(2017) Proceedings of the 2017 International Conference on Software and System Process
Carroll, Noel and Kuziemsky, Craig and Richardson, Ita (2017) Software engineering for connected health (journal first session) Proceedings of the 2017 International Conference on Software and System Process , pp.3-4 [Details]
(2017) HEALTHINF
Abbas, Raja Manzar and Carroll, Noel and Richardson, Ita and Beecham, Sarah (2017) The Need for Trustworthiness Models in Healthcare Software Solutions HEALTHINF , pp.451-456 [Details]
(2017) HEALTHINF
Carroll, Noel and Richardson, Ita and Travers, Marie (2017) Uncovering Key Factors for a Hospital IT Change Strategy HEALTHINF , pp.268-275 [Details]
(2016) Proceedings of the 20th International Conference on Evaluation and Assessment in Software Engineering
O'Sullivan, Patrick and Connolly, Anne and Carroll, Noel and Richardson, Ita (2016) IBM's smarter care: challenges and strategies Proceedings of the 20th International Conference on Evaluation and Assessment in Software Engineering [Details]
(2016) International Joint Conference on Biomedical Engineering Systems and Technologies
Carroll, Noel and Travers, Marie and Richardson, Ita (2016) Connecting Multistakeholder Analysis Across Connected Health Solutions International Joint Conference on Biomedical Engineering Systems and Technologies , pp.319-339 [Details]
(2016) 9th International Conference on Health Informatics (HEALTHINF) 2016, 21-23 February 2016, Rome, Italy
Carroll, Noel and Travers, Marie and Richardson, Ita (2016) Evaluating Multiple Perspectives of a Connected Health Ecosystem 9th International Conference on Health Informatics (HEALTHINF) 2016, 21-23 February 2016, Rome, Italy [Details]
(2016) International Workshop on Software Engineering in Healthcare Conference (SEHC). May 14-15, Austin, TX, USA
Carroll, Noel and Richardson, Ita (2016) Aligning Healthcare Innovation and Software Requirements through Design Thinking International Workshop on Software Engineering in Healthcare Conference (SEHC). May 14-15, Austin, TX, USA [Details]
(2015) 2015 International Conference on Healthcare Informatics
O'leary, Padraig and Carroll, Noel and Clarke, Paul and Richardson, Ita (2015) Untangling the complexity of connected health evaluations 2015 International Conference on Healthcare Informatics , pp.272-281 [Details]
(2014) 21st International Product Development Management Conference
Lynn, T and O’Carroll, N and Mooney, J and Helfert, M and Corcoran, D and Hunt, G and Van Der Werff, L and Morrison, J and Healy, P (2014) Towards a framework for defining and categorising business Process-As-A-Service (BPaaS) 21st International Product Development Management Conference [Details]
(2014) IEEE International Conference on Healthcare Informatics 2014 (ICHI 2014), 15th-17th September, Verona, Italy
O’Leary, Padraig and Carroll, Noel and Richardson, Ita (2014) The Practitioner’s Perspective on Clinical Pathway Support Systems IEEE International Conference on Healthcare Informatics 2014 (ICHI 2014), 15th-17th September, Verona, Italy [Details]

Other Journals

  Year Publication
(2021) 'The Importance of Citizen Development for Digital Transformation'
Noel Carroll, Liam Ó Móráin, Dave Garrett, Arjun Jamnadass. (2021) 'The Importance of Citizen Development for Digital Transformation' Cutter Business Technology Journal, 34 (3) :5-9. [Details]
(2016) 'Software-as-a-Medical Device: Demystifying Connected Health Regulations'
Carroll, N. and Richardson, I. (2016) 'Software-as-a-Medical Device: Demystifying Connected Health Regulations' Journal of Systems and Information Technology, . [Details]

Honours and Awards

  Year Title Awarding Body
2020 College Teaching Excellence Award College of Business, Public Policy and Law
2020 Teaching Development Grant NUI Galway
2020 Nominee for the President’s Awards for Teaching Excellence NUI Galway
2020 Nominee for the Dean's Award for Inclusive Teaching College of Business, Public Policy and Law
2019 Dean's Award for Inclusive Teaching College of Business, Public Policy and Law
2019 Millennium Research Fund College of Business, Public Policy and Law
2019 Best Paper Award: AIS International Research Workshop on IT Project Management (IRWITPM) 14th Annual International Research Workshop on IT Project Management
2019 SBE Research Seed Funding Scheme College of Business, Public Policy and Law

Professional Associations

  Association Function From / To
Association for Information Systems (AIS) Research and advancement in Information Systems /
Irish Learning Technology Association (ILTA) Member /
Irish Computer Society Member /

Committees

  Committee Function From / To
Learning, Teaching and Assessment (LTA) Associate Head 01-FEB-21 /
NUIG Student Welfare Group Member 01-JAN-21 /
Academic Research Council Committee Member 01-JAN-18 / 31-DEC-18
Business Information System Postgraduate Programmes Committee Member 01-JAN-19 /
Business Information System Programme Programme Co-ordinator 01-JAN-18 /
BIS EPAS Committee Member Committee Member 01-JAN-20 / 31-DEC-20
Bachelor of Commerce Programme Stream Representative 01-JAN-18 /

Employment

  Employer Position From / To
NUI Galway Lecturer 01-OCT-18 /
University of Limerick Research Fellow 01-JAN-15 / 30-JUN-17
NUI Galway Research Fellow 03-JUL-17 / 30-SEP-18

Education

  Year Institution Qualification Subject
2021 NUI Galway Masters in Academic Practice Academic Practice
2020 NUI Galway Diploma in Academic Practice Education
2016 University of Limerick Specialist Diploma in Teaching & Learning Education (Teaching, Learning and Innovation)
2012 University of Limerick PhD Information Systems

Consultancy

  Client Description
PRAXIS
Consultation on Estonian Personalized Medicine Pilot Programme
Swiss National Science Foundation (SNSF)
Reviewer of funding applications for the Swiss National Science Foundation, a science research support organisation mandated by the Swiss Federal Government.

Reviews

  Journal Role
Information Systems Journal Reviewer
European Journal Of Information Systems Reviewer
Information Systems Research Reviewer
Computers & Education Reviewer
Information Technology & People Reviewer
Journal Of Software-Evolution And Process Series Editor
Journal Of Software-Evolution And Process Reviewer
Information Technology & People Reviewer

Other Activities

  Description

Industry panel for the Project Management Institute at the Virtual Experience Series 2021 event on: "Conversations about Citizen Development: From Pandora’s Box to Treasure Chest" with Noel Carroll (NUI Galway), Stefan Quartemont (QREW Technologies), Dona Sarkar (Microsoft), Eric van Antwerpen (Manpower Group), and Dave Garrett (Project Management Institute): https://na.eventscloud.com/website/21938/

22nd International Conference on Agile Software Development: Research Poster Co-Chair

Co-Chair: Poster Track at the 22nd International Conference on Agile Software Development (XP 2021) - https://www.agilealliance.org/xp2021/call-for-submissions/call-for-posters/

Completed the Diploma in Academic Practice: http://www.nuigalway.ie/centre-excellence-learning-teaching/professionaldevelopment/courses/postgraduatediplomainacademicpractice/

Research proposal reviewer for the Swiss National Science Foundation (SNSF) as part of the Spark Evaluation Committee. I am a reviewer of academic and industry regional innovation initiatives in Switzerland.

Evaluator for European ‪Research & Innovation (H2020)‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬ and European Cooperation in Science and Technology (COST Scientific Committee).

Co-organised an international Summer School in Visual Analytics (in collaboration with Insight and the Moore Institute): http://vass.datascienceinstitute.ie/

Participated in an Irish Universities Association (IUA) pilot study on “Enhancing Digital Teaching and Learning”, an initiative under the European Framework for the Digital Competence of Educators (DigCompEdu): https://www.iua.ie/ourwork/learning-teaching/digital-learning/

Teaching Interests

I enjoy teaching through mediums such as a traditional classroom, online, and/or blended learning environments at both a undergraduate and postgraduate level. I teach on a range of subjects including:
  • Business Analytics and Intelligence
  • Data Visualisation and Storytelling
  • Programming for Business Analytics
  • Managing Digital Innovation and Transformations
  • Information Systems Innovation and Management
  • Management Information Systems

Modules Taught

  Term/Year Module Title Module Code Subject / Desc
2021 Managing Digital Transformations MS2101
2020 Advanced Programming for Business Analytics MS5114
2019 Business Intelligence and Analytics MS8102
2019 Business Analytics Project MS5103
2019 Information Systems Security & Ethics MS810
2019 Implementing Digital Innovation MS4101
2018 Business Analytics Project (Group Project) MS5103
2018 Decision Theory & Analysis MS5104
2017 Business Information Management MI4001/MI4007
2017 Information and Operations Management MS330.3 Information and Operations Management
2016 Enterprise Systems MS319 Business Information Systems
2015 Database Development and Medical Informatics GYM68 School of Medicine