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Registration Issues

Why can't I register online?

If you log into the student portal and "Register Here" is not an option for you, please see the scenarios below to find out why..

ScenarioSolution
First of all, check the Online Registration schedule.  Online registration may not yet be open for your programme!
Click here for important dates
Have you received your offer in the last 24 hours?

If so please wait 48 hours before you access your online registration as your record won’t be on the system.
You cannot register online if you have outstanding fees, NON EU fees must have payment made in advance of registration 
Please contact fees@nuigalway.ie to discuss
If you receive this message on login “Your login credentials are invalid”
Please contact servicedesk@nuigalway.ie

 

I cannot upload a photo online what will i do?

All first year students must load a passport sized photo which will be printed on your Student ID card. Please email a photo to regphotos@universityofgalway.ie noting your student ID number in the subject line of the email, and we can save to your record. 

How do I get my student ID Card?

For ID card info please click here 

I would like to update my home address but I am not allowed to do so on my Student Portal

To update your home address e-mail  askregistry@universityofgalway.ie stating your ID number, your old address and your current address.

How can I check if I have registered correctly?

You can check your registration details at any time on your Student Portal -  here 

Check out the following scenarios below and what to do: