The Remote Apps service allows you to securely access applications and resources that reside on the internal campus network from any location in the world.

The service can be accessed in two ways:

    • By Remote Desktop client installed on your PC (recommended for recurring  use)
    • By web browser (recommended for once-off use or if you are using a shared device)

Request access

This service is available for staff only.

Create a ticket with the Library & IT Service Desk under the relevant category:

  • Request Access:  04.Wi-Fi, Network & Remote Access > Remote Access > Remote Apps > New Request

Install Remote Apps client on your PC

  1. The "Remote Desktop" client should be downloaded from here and installed. This installation is a once-off process and does not need to be repeated.
  2. Run the install wizard and start the app.
    Then select Subscribe:

  3. ‌Sign-in with your NUI Galway Campus Account credentials (username and password): 
  4. You will then be asked to approve the login using Multi-Factor Authentication (MFA) on your phone. If this is the first time you have used MFA, you will be asked to register. You can learn more about how to register for MFA.
  5. ‌‌‌‌When the MFA prompt on your phone has been approved, the following dialog will appear:

    Tick the Allow my organization to manage my device box and Click OK
  6. You have now successfully installed the client

Access Remote Apps using the Client

  1. Run the client by double clicking on the "Remote Desktop"  icon
  2. You will be prompted to enter your NUI Galway Campus Account credentials (username and password):
  3. You will then be asked to complete Multi-Factor Authentication (MFA):


  4. Once you have completed MFA, the client shows the Remote Apps available to you:
  5. Double-click on the application you wish to start. After a short time the application will open on your PC. Note that the icons in your taskbar are slightly different for remote applications compared to applications running directly on your PC - for example:
    The remote File Explorer icon looks like this  
    while the icon for same the app running directly on your PC looks like this   

Access Remote Apps using a Web Browser

  1. Browse to https://rdweb.wvd.microsoft.com/arm/webclient/index.html
  2. You will be prompted to enter your NUI Galway Campus Account credentials (username and password):
  3. You will then be asked to complete the login using Multi-Factor Authentication (MFA) on your phone. If this is the first time you have used MFA, you will be asked to register. You can learn more about how to register for MFA.

  4. Once you have completed MFA, the "Remote Desktop" menu shows the Remote Apps available to you:
  5. Double-click on the application you wish to start. After a short time the application will start within your browser

Further support

Create a ticket with the Library & IT Service Desk under the relevant category:

  • For Advice and Support: 16.Data Centre Services > Virtual Desktop/Remote Apps > Advice & Support
  • Request an app to be made available: 16.Data Centre Services > Virtual Desktop/Remote Apps > Request an Additional App