Information for students on the NUIGSU referendum in relation to the Student Levy. Voting takes place on Thursday, April 22nd. Find out more

COVID-19: Updates and information

Only essential on-site activities may continue on campus, in line with Level 5 measures in place nationally in January 2021 in the National Framework for Living with COVID-19. Staff should work from home unless they are carrying out time-sensitive essential work that cannot be done at home

When should I self-isolate? 

You should self-isolate in the following instances: 
  1. If you have symptoms of COVID-19.
  2. While you await a test appointment and your test results, if you have symptoms of COVID-19.
  3. If you have had a positive test result for COVID-19, even if you have mild symptoms no symptoms.
If you are being tested as a close contact and you do not have symptoms of COVID-19, you should restrict your movements. You will only need to self-isolate if you develop symptoms of COVID-19.   

  • Stay at home, in a room with a window you can open.
  • Keep away from other people - especially older people or anyone with a long-term medical condition.
  • Phone your GP to see if you need a test for COVID-19 (coronavirus).
  • Use a different bathroom to others in your household, if possible.
  • Cover your coughs and sneezes using a tissue - clean your hands properly after.
  • Ask friends, family or delivery drivers to drop off food or supplies - if they stand back from the door, you can speak with them.
  • Wash your hands properly and often.
  • Use your own towel - do not share a towel with others.
  • Clean your room every day with a household cleaner or disinfectant.

    Full details here:

Am I immune if I have already contracted Covid-19? 

We spoke to Dr Eoin Mac Donncha, Medical Director, Student Health Unit and Dr Breda Smyth, Director of Public Health, HSE West, who told us what we can learn from the research and the recent outbreak among students in Galway in February 2021.

Watch Now

What can we learn from this semester's Covid-19 outbreak in Galway? 

Following the outbreak of COVID-19 among Galway students in February 2021, Dr Breda Smyth, Director of Public Health, HSE West, and Dr Eoin Mac Donncha, Medical Director, Student Health Unit, share their insights of how this outbreak came about and what we can all learn from this experience.

Watch Now



WHAT TO DO - If you are a close contact of a confirmed case of COVID-19

WHAT TO DO - If you have tested positive for COVID-19

Semester Dates for Academic Year 2020-21

Our Semester Dates guide has been revised to reflect a change to dates of Repeat Exams:

Repeat Exams August 2021 will take place from 9-19 August 2021.

Recent Updates - April 2021

Update for Staff and Students - Monday 19 April

I hope you and those around you are keeping well.

As we begin Week 10 of Semester 2, with just three weeks of teaching remaining, our thoughts turn to exams and the end of the academic year. Without doubt, it has been an exceptionally challenging year for us all and there are many things to take hope from today – including brighter evenings, warmer weather, expanded Covid testing and vaccination, and a fall in virus spread in our community.

Thank you

We note with great relief the sustained fall in virus cases in Galway and – notably – among our student community. This is due to the dedication and vigilance of you, our students and staff.

I would like to thank you most sincerely for continuing to adhere to the advice of our public health experts. While we must all continue to stay alert, it is important to acknowledge the personal sacrifices you have all made, as we all look forward to better days to come. Well done. Now, let’s keep going!

Studying and Sitting Exams on Campus

  • Reading Room: From tomorrow (Tuesday, 20 April), we are extending our on-campus study spaces to the Reading Room downstairs in the Hardiman Building. This provides supervised study space for an additional 25 students, with social distancing and virus control measures in place. You can reserve a place – along with all other available study spaces on campus – through the Library booking system.
  • Sitting Online Exams on Campus: We know from our students that not all of you have a suitable environment at home in which to sit your online exams. For some of you, your home environment has too many distractions or your wifi connection is unreliable.

During the exam period, we will be providing quiet, supervised space on campus for students to come with their laptops to sit scheduled exams. These spaces will have social distancing and virus control measures in place.

These spaces will be for students sitting scheduled online exams only and you will be required to show proof that you have a scheduled exam at that time.

If you wish to avail of this service, please use this form - -  to indicate the time slots that you need, so that our team can reserve a space on campus for you. Closing date for exam space reservations: Friday 7 May.

Exam information: For up-to-date information on exam timetables, regulations and policies, visit:

 Preparing for the next academic year

Throughout the pandemic, our research community has played a significant role in providing data, evidence and expertise in the fight against Covid-19. Our university community has contributed from multiple perspectives in addressing specific health challenges, innovating technology, studying human behaviour and debunking misinformation – reaching outwards and sharing their knowledge locally, nationally and internationally to beat the virus.

Our university has benefited hugely from the support of public health experts based in our city and region. HSE West and the Saolta Hospitals Group have shared data and advice with us that has helped us mitigate virus spread within our university community.

Today, I am pleased to say that we are yet again collaborating with the HSE and other universities on a programme of research to support students returning to campus for the next academic year. This research will provide important evidence for us in determining the best ways to ensure that we can open safely and confidently.

On Wednesday, RTÉ Radio 1 Drivetime spoke to Professor Charles Spillane (Ryan Institute) and some of our students about the impact of Covid-19 on higher education and the potential for Covid testing programmes to help reopen our campuses. We are looking forward to announcing more details on this important work over the coming weeks. But in the meantime, you can listen back here.

HEA Sexual Health study

Last week, the Higher Education Authority launched an important national survey to monitor the experiences of staff in relation to sexual violence and harassment. The anonymous data will help to inform national equality, diversity and inclusion planning processes. We want your input.

I would encourage all colleagues to take 10-15 minutes of their time to respond to this important survey at:

All-Staff Forums – Mark Your Diaries!

As the academic year draws to a close, we will be inviting colleagues to come together virtually for a number of all-staff webinars. This is your opportunity to get up-to-speed on recent news and initiatives, and join in the debate as we look to the months ahead.

  • Town Hall Meeting, Research & Innovation: 2pm on Friday 23 April

Vice-President for Research and Innovation, Professor Jim Livesey invites all NUI Galway staff involved in research to join him and a panel of speakers to engage in shared issues of interest, including the impact of Covid on our research community, review of research accounts, and the new Research and Innovation Strategy. See last week’s all-staff email from ‘VP Research’ for event details and link.

  • All-Staff Webinar: 11.30am on Tuesday 11 May

Our final All-Staff Webinar of this academic year is an opportunity for us to come together virtually to mark an exceptionally challenging year in our history. Our panel will update you on recent developments and look ahead to the academic year to come. We will send you more information and a link to attend closer to the date. For now, please mark this date in your diaries, and should you have an issue that you would like addressed at the webinar, please email no later than Friday 30 April.

Good luck!

Finally, some of our exams start earlier than others and today our Final Year Medicine students sit an important exam. We wish them the best of luck in their exams, and thank them most sincerely for the contribution they have made to our efforts – locally and nationally – to beat the virus, preserve life and support our health system over the past 14 months. We know now more than ever the value of those working in healthcare – our students, our graduates and our colleagues – and thank them once more most sincerely for their continuing efforts on our behalf, with us, for the public good.

Kind regards,


Professor Ciarán Ó hÓgartaigh

President, NUI Galway

Update for Staff and Students - Monday 12 April

Dear colleague,

I hope you had a safe and restful Easter break.

Jump to:

The view from the Covid frontline

Taking care of yourself

On-campus services

  • Extended Library study space opening hours
  • Exam spaces

Human Approach to Leadership

As we return to teaching this week, I would like to take the opportunity once more to thank all of you who make this possible, continuing to abide by the public health guidelines. When this pandemic started, I don’t think any of us anticipated that we would be so restricted in our movements for two Easter breaks and that we would need to make so many sacrifices to help keep our community safe. By holding firm and continuing to abide by the guidance, you are doing everything you can to get our campus, city, region and country – our world – back open as quickly as possible.

In the words of Deputy Chief Medical Officer and distinguished graduate, Dr Ronan Glynn: “There are many reasons for hope as we head into a new week. If we can maintain our progress, vaccines and basic public health measures will be our way out of this pandemic.”

The view from the Covid frontline

This week, we have messages from two of our Medicine students, Evan and Julia, who share their perspective from the frontline on why it is so important that we continue to abide by the guidelines. They also offer some great tips for self-care at this challenging time. Playing our part and staying positive & Practicing self-care to pull through the pandemic

 Taking care of yourself

Many of our students and staff are now preparing for a second year of online exams. Each one of us is grappling with a year spent so much online and all the many restrictions to our daily lives. If you or someone you know needs support, there are lots of services here to help.

On-campus services

As teaching resumes this week, so too do the limited on-campus services, including:

  • An Bhialann – takeaway and sit-in services
  • Students’ Union shop
  • On-campus study spaces in the Library and Bailey Allen Hall

Extended Library study space opening hours: The Library study spaces are now operating extended opening hours:

  • 8.30am-10pm, Monday-Friday
  • 8.30am-5.30pm, Saturdays
  • 10am-5.30pm, Sundays

Library booking slots on weekdays are divided into morning, afternoon and evening slots, and students can now book up to two slots per day.

Exam spaces: Study space in the Bailey Allen Hall will be available to students during exams. Students who wish to sit their exam in the Bailey Allen Hall can use the online system to book the space.

We will continue to monitor demand and open additional spaces, safely and adhering to the public health guidelines, if and when we can. One of the primary risks in this regard is the risk of congregating outside these spaces and we continue to ask all of our university community to avoid such risks.

More information about Library services and booking is available here.

‘Trust, kindness and empathy’ 

We are now beginning to consider how life will be as we emerge from the pandemic. Planning for next year’s academic year is underway and will be discussed by our Academic Council this month. We will keep you updated in that regard as these plans develop. As always, we will be guided by public health advice and by how we progress as a society and as a community in dealing with the virus. One can therefore be hopeful of facilitating a return to our campuses, no doubt different than before but a return nonetheless.

More generally, the world of work, ways of working in a context characterised by change, decalcified by Covid, is one of those areas being imagined and reimagined. Remote working, our use of technology and space, and the resultant working relationships between colleagues and students have been and will undoubtedly be different – and different than anticipated. We will be surprised again.

Traditionally, management has sometimes been seen as requiring command and control, leadership as being tough and unyielding. The pandemic rendered these approaches even more implausible and impossible than they were before.

For quite a while now, in research and in practice, more progressive approaches see good management as the setting of a purpose (starting with why) and allowing colleagues to find their own best way to achieve that purpose, within a strong framework of policies and guidance. This is particularly so for knowledge organisations, learning organisations, like ours.

As set out in a recent publication by the European Foundation for Management Development (EFMD) from their Future of Work Forum, there is an emerging literature in leadership that emphasises yet again the importance of those human ‘traits like resilience, agility, humility, authenticity, trust, empathy or even kindness. In the last year, these qualities have risen to the top of the pile. Indeed, even before the pandemic, there was growing evidence that these human factors were increasingly important to business success’.

I encourage colleagues and students to consider these thoughts on the future of work, the workplace (not necessarily any longer a particular place) to which we will return. They ‘provide some useful guidance for leaders who are facing this challenge. They point out practical ways to increase sustainability and run organisations with a sense of purpose.

‘They show how trustkindness and empathy are not just hollow words of intent but are built into everyday leadership actions.’

I would particularly emphasise the necessary pervasiveness of this latter point: trust, kindness and empathy are empty without being found in the lived experience of our university community every day. It is not enough to write them here, to advocate for them here: we all need the courage to exercise these aspects of our humanity every day for others. We all create the culture and the context in which we work together. Otherwise, it is an empty exhortation, sounding nice but not lived out.

There is a flipside. Trust also requires reciprocation. It allows us, expects us and therefore challenges us to be our best selves. The future of work.

Kind regards,


Professor Ciarán Ó hÓgartaigh

President, NUI Galway

Easter Update for Staff and Students - Thursday 1 April

Dear colleague,

I hope you and those around you are safe and well.

Jump to:

Advice for Easter travel

  • Going Home for Easter – Is it Worth it?
  • What is the Best Way to Avoid ‘Long Covid’?

Services on campus

  • Campus services over the Easter weekend

Recent Covid-19 Research News

  • International research on respiratory life support
  • “SuperMario” Robot to Improve Patient-family Communication in Paediatrics
  • Pandemic increases trust in Government welfare

Switch Off this Easter!

  • Switch off from work
  • Switch off equipment

This is the end of Week 8 of Semester 2, the last day before the Easter break. For most students, we will take a break from teaching tomorrow (Friday) and resume on Monday 12 April following the Easter break. See Semester Dates

For many people, this time of year is a time of faith and reflection, with Christian Easter services, Jewish Passover, Buddhist observances, the Chinese Qingming festival, and Ramadan approaching.

For Irish people of all faiths and none, it is traditionally a time to reconnect with family and friends, to take a break to spend time with each other. Yet again, this year we are prevented from doing so. At times like this, the disruption, frustration and sense of isolation caused by the pandemic are heightened. We must do everything we can to be kind to ourselves and each other.

 Watch Professor Ciarán Ó hÓgartaigh’s message to students and staff on the eve of our Easter break 

Advice for Easter travel

While we can all take hope from the sustained fall in case numbers in Galway, the virus is still circulating in our community. As before, we are all asked to refrain from travelling unless essential. Household-to-household transmission is a significant contributing factor and, while it seems unnatural to do so, it is in the best interests of our loved ones to continue to follow public health advice over the Easter break.

All of us have vulnerable people in our wider social network – older relations or neighbours, people with underlying health conditions. Any one of us could be the link in the chain that brings the virus to their home. Let’s all play our part this Easter by holding firm and connecting remotely.

Dr Eoin Mac Donncha, GP and Director of the Student Health Unit, speaks below about why reducing travel and interaction over Easter is so important.

 Watch ‘Going Home for Easter – Is it Worth it?’

With the virus still circulating in our community, we are learning more about the long-term impact of Covid-19 on our health. Below, Dr Breda Smyth, Director of Public Health Medicine, HSE, and Dr Eoin Mac Donncha, share an important message around the dangers of ‘Long Covid’.

 Watch ‘What is the Best Way to Avoid ‘Long Covid’?’


Services on campus

In recent weeks, we have announced the partial and controlled reopening of the following facilities on campus:

  • Library Study Space, including 14 PC spaces (booking required)
  • Bailey Allen Hall Study Space (booking required)
  • An Bhialann (takeaway and sit-down service)
  • Students’ Union shop

There are strict health and safety measures in place in all campus locations with social distancing required. Please remember, if you are coming onto campus to access any of these services you must bring a face mask and ID card with you, and observe the information and signage around campus.

Campus services over the Easter weekend: Please note that the Library and Bailey Allen Hall study spaces, as well as An Bhialann catering services and the Students’ Union shop, will be closed from Friday 2 April (Good Friday) to Monday 5 April (Easter Monday) inclusive. They will reopen Tuesday 6 April as before Easter.

Find out more about opening hours, booking and services on the Alerts page. And look out for extended Library opening hours from 12 April onwards.

 Recent Covid-19 Research News:

  • International research on respiratory life support: Some 40% of critically ill patients who undergo tracheal intubation to support their breathing suffer a life-threatening complication, research from NUI Galway has revealed. The study involved almost 3,000 patients across 29 countries to determine the risk of adverse events arising from the invasive procedure. The findings are made all the more significant given the marked increase in such life support interventions during the Covid-19 pandemic. Professor John Laffey (Medicine), who co-authored the study explains its significance: “The pandemic is forcing us medics to do far more of these procedures than usual and understanding the associated complications is the first step to finding ways to avoid them in future, and hopefully reduce the risk to our patients.” Read more
  • “SuperMario” Robot to Improve Patient-family Communication in Paediatrics: Researchers at Cúram have partnered with Cisco to launch the CARE CONNECT project that will see social robot 'MARIO' used alongside a video-conferencing platform to improve patient-family communications in Paediatrics. In the absence of healthcare face-to-face support during the pandemic, they hope that this technology will help families to stay in contact in enriching ways. Children in Paediatrics have already nicknamed the social robot "SuperMario!" Read more
  • Pandemic increases trust in Government welfare: Research by Professor Cathal O’Donoghue, Established Chair in Social and Public Policy, shows that novel policy changes from the onset of the pandemic helped engender support for public health measures. The research, which has been presented at both the United Nations and the World Health Organisation, looked at social policy responses to the Great Recession of 2008-2012 and the Covid-19 crisis and assessed their impact on preserving living standards in Ireland. It revealed that public trust in Government soared in 2020 as a result of policies to improve income protection during the crisis. Read more

Switch Off this Easter!

Finally, I would like to encourage you all to Switch Off this Easter – in more ways than one. We need this time to rest and recuperate following what felt like a long and challenging beginning to 2021. That is certain.

Switch off from work: Today, a new code of practice drawn up by the Workplace Relations Commission comes into effect to encourage us all to disconnect from work. While some of our university services – like Security, cleaning, events, some research facilities, etc. – continue to run into the evening, for most of us we should expect to be able to switch off at the close of the working day. This is important for our wellbeing and our work-life balance – and it contributes to the sustainability of our university mission.

I would like to remind colleagues of some important policies and initiatives that can help us all to disconnect from work as appropriate:

Switch off equipment: For colleagues working in essential services on campus, we also ask you to Switch Off unnecessary equipment over the long weekend. See a full list of Easter energy-saving tips on our NUI Galway Sustainability Twitter account at

Kind regards,


Professor Ciarán Ó hÓgartaigh

President, NUI Galway

Additional Study Space - Staff/Student update - Monday 22 March

Dear colleague,

I hope you and your family are safe and well.

Jump to:

  • New cell therapy for Covid-19 patients

Looking to the Semester ahead

As the days get noticeably longer and nature begins to bloom and buzz back into life, we can look forward to spending more time outdoors in the coming weeks. St. Patrick’s Day was a welcome break with lots of sunshine and the celebrations passed off largely without incident here in Galway. I would like to thank most sincerely all of you who marked the day safely and responsibly. Your efforts, however mundane they may seem, make a huge contribution to our collective wellbeing.

To beat the virus, we need to understand the virus. With that in mind, I would like to share with you the following video from the HSE and the Department of Further and Higher Education, Research, Innovation and Science. It’s a short video – but a clear and honest message about the role each of us plays in keeping our communities safe. Watch here

Working from Home

More and more of our children are now leaving home school for real school! We hope this alleviates some of the pressure on staff and students who are balancing work, study and caring responsibilities at this time.

Given this broader context, I would like to reiterate the importance of continuing to work from home at this time unless absolutely necessary. While some essential time-sensitive work continues on campus, given that the risk of the spread of the virus in workplaces remains high, the majority of staff are expected to remain working remotely until the public health measures deem otherwiseStaff should continue to work from home unless your work is an essential service that cannot be done from home.

An Bhialann Catering Services

Following engagement with our catering suppliers and a risk assessment of the space, we have decided to reopen An Bhialann for takeaway and a controlled and supervised sit-down service with social distancing in place. This is consistent with national guidelines regarding the provision of canteen services to those participating in essential services such as education. The effective control measures from last semester will be put in place and we will continue to monitor occupancy and to ensure it is safe.

  • Access to An Bhialann: The use of An Bhialann is strictly for NUI Galway students and staff only, and specifically for those who are on campus to carry out essential work that cannot be done from home or to use the Library study spaces. Please bring a Student/Staff ID with you as you may be asked for it.
  • Opening Hours: An Bhialann will open 9am-4pm Monday-Thursday and 9am-3pm on Friday.
  • Furniture: Please do not move or rearrange tables or chairs as they have been laid out by staff to adhere to social distancing requirements.

Study Spaces on Campus

We continue to monitor occupancy levels in the Library study space and the University Management Team has approved the reopening of additional study spaces in the Bailey Allen in a controlled and phased manner as required.

From today, study space for 50 students has been reopened in the Bailey Allen Hall and scheduled bookings can be made from 9am-5pm Monday-Friday via the Library booking system.

As in Semester 1, the space will be invigilated to monitor and control Covid-19 health and safety measures.

Students and Staff in Crisis

The restrictions on last week’s St. Patrick’s Day celebrations and the upcoming Easter break highlight to us all how hard it is to be away from loved ones at this time. Remember, there is no need for any of us to feel alone. We remind you below of some of the supports available to students and staff at this time.

  • NUIG 50808 – Crisis Textline: If you are experiencing a crisis of any kind, there is no need to suffer in silence. NUIG 50808 is a free and confidential 24/7 text response service available to all NUI Galway students or staff members experiencing a personal crisis, such as in your relationships or finances, through loneliness, bereavement, job loss, assault, high anxiety or low mood. By simply texting 'NUIG' to 50808 you will receive a reply within 5 minutes from a highly trained and motivated volunteer who will provide a warm listening ear and help you to find local supports and services. Your family and friends can also avail of this service by texting ‘Hello’ to 50808.
  • Online Student Services: Our Student Services – like Counselling, Accommodation and Welfare, the Student Health Unit and the Chaplaincy – continue to offer remote services at this time, via phone, email and MS Teams. See how you can avail of the support of these caring professionals in the Important Contacts section of the Alerts page.
  • Employee Assistance Service: Our HR team would like to remind you of the range of wellbeing supports available to staff through our Employee Assistance Service. You can find more details about services like counselling, mental health support, and parenting, financial and legal advice on the Employee Wellbeing website.

Recent Covid-19 Research News:

  • New cell therapy for Covid-19 patients: An international research partnership between CÚRAM and Factor Bioscience hopes to bring new cell therapy to clinical trial for severe cases of Covid-19 and other serious respiratory illness. As Professor John Laffey, project lead and CÚRAM Investigator, explains: "Our partners, Factor Bioscience have developed a novel type of stem cell with almost unlimited production potential. As part of this project, these stem cells will be produced at the University’s Centre for Cell Manufacturing Ireland and then tested in CÚRAM laboratories. Ultimately we hope to bring this exciting new cell therapy to a clinical trial for severe cases of Covid-19 within the next year." We wish John and his colleagues every success in this hugely significant work. Read more

Looking to the Semester ahead

Two weeks ago, I was joined by our Vice-President for Internationalisation, Professor Becky Whay, by our Students’ Union executive and by hundreds of students for a Q&A session run by the Students’ Union. Many questions and issues were raised by students, in particular about the supports that are in place to help you through this challenging time.

Our students (and staff) have a keen eye on the future and want to know what next academic year will look like, what kind of on-campus teaching and learning will be possible, and whether student mobility programmes – like Erasmus and placements – will be possible. Many students wish to know how some of the advantages in remote learning and the use of learning technologies and innovations will be carried on beyond Covid-19.

While we have all by now dispensed of crystal balls, we continue to plan for the academic year ahead and plans in that regard will be discussed by our Academic Council at the end of April. To inform this discussion, I encourage students to keep sharing their feedback – through Q&A sessions, student surveys and forums – to bring these issues, queries and concerns to our attention. Some students, in particular those who find the on-campus experience sometimes challenging and less accessible, tell us that they find some aspects of our online provision more accommodating to their needs.

The past year has proven – if it needed proving – that each one of us is reliant on the support and engagement of the university community around us. By continuing respectful dialogue about our desires and needs for the months ahead, I hope that we can imagine again together how we deliver teaching, learning, supports and services beyond Covid-19 for the semesters to come, keeping those elements that have worked well and leaving what hasn’t worked behind.

We are here for our students. As a learning organisation, we wish to engage with those ‘experts by experience’ among us as we plan for the future of learning together.

Kind regards,


Professor Ciarán Ó hÓgartaigh

President, NUI Galway

Student Experiences of Covid-19

Our MSc Marketing Practice class have bravely shared their experience of Covid-19 and offer advice to stay safe

Important Contacts

Contacting your Programme Coordinator or College/School Office

  • Query about how your programme (course) is being delivered this semester? You should email your programme coordinator directly (see details below)

  • General enquiries about student administration, attendance, leave of absence, etc.? Please email or phone your College, School or Discipline Office.


  Find an email address for your Programme Coordinator here

  • College Office - general enquiries to
  • Location: Room 1019 (Tuesdays & Thursdays) and Room 2041 (Wednesdays) in the Arts Millennium Building
  • College Office Hours: Tuesday - Thursday, 10.30am - 12.30pm & 2.30pm - 4pm (during COVID-19)

The College Office deals primarily with student academic matters. Students contact us if they find they are struggling with their studies seeking advice, are unable to attend lectures/tutorials due to medical/personal circumstances or if they require extensions on assignments.


  Find an email address for your Programme Director here: College of Business, Public Policy and Law Programme Director contacts, Oct 2020

  • College Office - undergraduate student enquiries should be directed at School Offices below. All other College enquiries - / (091) 492988
  • J.E. Cairnes School of Business and Economics Office - general enquiries to / (091) 492612
  • School of Law Office - general enquiries to / (091) 492389
  • Shannon College Office - general enquiries to / (091) 497205


  Find an email address for your Programme Coordinator here


  Find an email address for your Programme Director and Coordinator here: College of Science & Engineering Programme Coordinators, Oct 2020

Our College Staff are here to support your academic journey and learning experience, as well as your mental health and welfare needs, throughout the COVID-19 restrictions. We encourage a virtual-first approach. Where essential and in support of your needs, our office staff are available to meet with you on a one-to-one basis in-person on campus, by prior appointment.

  • College Office hours (during Level 5 restrictions): 10am-2pm, Mon-Fri.

See below a list of our contact details / email addresses.

College Office - for general enquiries, student attendance and leave of absence, contact Olive Mills at / (091) 492182; for undergraduate affairs, contact / (091) 493700 or / (091) 493026

Contacting Student Services and Supports

  • Remote services: You can contact most student services via email or phone at this time. See full list of contacts below.

Jump to:


For updated information on the Academic Writing Centre click here


ACCESS CENTRE: remote service, contact via email / phone / MS Teams

Current registered full-time Mature Students:

HEAR / Access / FE Undergraduates

Please contact us with any concerns that you may have as we approach exam time.

Please be reassured that the access team are here to help where possible. Staff are still working remotely to ensure that students are assisted and supported where possible. We are not in a position to monitor voice messages and please be aware that staff have limited access to emails. We will respond to your query as soon as is possible. If you need to contact a member of staff urgently in the Access Centre, please email

Diploma in Foundation Studies Students SFD1 & SFD8

  • Details of virtual coffee mornings and contacts are available on your Announcements on Blackboard Collaborate.

Queries from Prospective Mature Students interested in Full-time Undergraduate Study:

  • Please email for a Zoom appointment or email for advice and information on applying for a full-time degree as a Mature Student. Mature Students Guide and Entrance assessment information at


ACCOMMODATION & WELFARE: remote service, contact via email / phone

  • The Accommodation and Welfare team assist you to find advice and support on accommodation and financial matters.
  • The staff will continue to support students remotely during normal working hours. To contact us in Accommodation and Welfare please click here.
  • We are available from Monday – Friday (10 am – 12.30 and 14.30 – 16.00)


CHAPLAINCY: remote service, contact via email / phone 

  • The Chaplaincy service offers pastoral care, welfare support and spiritual guidance to the students and staff of NUI Galway.
  • The Chaplaincy Service is available to support students and staff remotely during normal working hours and outside of working hours, when required. The Chaplaincy Office on 6 Distillery Road is closed at present. However, we are available to continue to meet students to deal with an urgent or emergency situation. We can be contacted as follows:

Fr Ben Hughes, Chaplain


T: 087 203 7538

Jimmy McGovern, Seas Suas Manager


T: 083 062 6898


CAREER DEVELOPMENT CENTRE: remote service via email / phone / MS Teams

The Career Development Centre aims to provide a quality career guidance and information service focused on facilitating and empowering you to manage your own career development and make effective career transition.

Staff from the Career Development Centre are available to talk to students via email and phone, and appointments are available via MS Teams. We recommend you contact us as follows: 

  • If you are a student (not on placement) log a query on Careers Connect and one of the team will get back to you
  • If you are a student on placement email your query to and your Placement Officer will respond
  • For general queries email
  • Register on Careers Connect to keep up-to-date on events including career, skills, Employability Award and Employer events


COUNSELLING: remote service, set up appointment via email

  • You can consult with a member of the NUI Galway counselling service for any issue. We provide skilled listeners who have experience dealing with all the challenges students encounter
  • NUI Galway Student Counselling is continuing to operate, remotely online or by phone.
  • For enquiries or to set up an online/phone assessment please email:
  • If you are in crisis or at serious risk of self-harm contact the following supports:

    • Your own GP or local A&E Emergency Department 
    • University Hospital Galway Emergency Department: (091) 544544  
    • The Samaritans: 116 123   
    • Pieta House: 1800 247 247  
    • Text 'NUIG' to 50808 to access 24/7 crisis text support: More info here 


DISABILITY SUPPORT SERVICE: remote service via email and MS Teams

Contact the Disability Support Service and access disability related support remotely via email and MS Teams.

•  If you are a student who is already registered with the Disability Support Service, you can email your Disability Advisor (as detailed on your LENS report)

•  If you are a student who is already registered with the Disability Support Service, and you require assistive technology support, you can email your Assistive Technology Officer

•  If you are a student who wishes to register with the Disability Support Service, you can complete our online registration form

•  For all other disability support related queries, please email  Please note that there may be delays in responding to emails, as we are receiving a high volume of emails at present. However, we will do all that we can to keep such delays to a minimum.


FEES OFFICE: remote service via email

The Fees Office reception desk is closed due to COVID-19 protective measures and we are working remotely.

For Fee information see or to contact us please email, including your CAO / NUI Galway student ID number


INTERNATIONAL OFFICE: remote service via email/phone

The International Office reception is currently closed due to COVID-19 protective measures.

Please find email and telephone contacts on the International Office website


ISS - INFORMATION SOLUTIONS AND SERVICES: remote service via email / phone / online ticketing system

ISS continue to support students and staff via all the usual channels:



Library Opening Hours

SOCIETIES OFFICE & SOCSBOX: remote service via email / phone

SocsBox Virtual Help Desk Monday – Thursday, 2pm - 5pm & 6pm - 8pm at

All society activity on campus is suspended until Áras na Mac Léinn reopens. However, Societies are running virtual events. The SocsBox is contactable by email:

Áras na Mac Léinn rooms, The Hub and Hub Central are currently closed.


STUDENT HEALTH UNIT: full services continue to be provided; telephone and/or face-to-face consultation appointments via online booking, with initial phone triage

  • Students are no longer permitted to enter the Student Health Unit without first contacting to arrange a prior appointment.
  • New patients must first register online here
  • Appointment requests can be completed online here
  • If you are experiencing symptoms or have a query relating to COVID-19, please read our COVID advice here
  • Repeat prescriptions can be requested online here
  • For any URGENT medical issues or concerns during daytime hours, please phone 091-492604 to speak directly to a member of reception staff
  • Services are provided from 9.15am to 4.30pm, Monday to Friday ONLY. For any Urgent/Emergency issues Out-of-Hours (OOH), please phone 091-492604 for details of out-of-hours arrangements.


STUDENT REGISTRY HELPDESK: remote service via email / phone

We are working remotely to assist students with Registration statements, Stamping of Forms, Address updates etc.

  • Student Registration Hotline: Contact us for all your registration queries at +353 91 493 999.
  • Email queries: Please email
  • Getting Forms Stamped: The stamping of forms is organised electronically. Please see how to submit forms for stamping here.

Virtual Events

Free Live Streaming Fitness Classes with Kingfisher: 

Kingfisher NUI Galway is offering all students and staff free access to all their Live Streaming Classes. They offer a wide range of classes from BodyAttack, HIIT Cardio, HIIT Strength and BodyBalance. Their classes are aimed at all levels of fitness and require no equipment. Take part in their wide range of live classes from the comfort of your own home by downloading the free Kingfisher app now from the Google Playstore or iTunes.

Check out all upcoming Virtual Events here