COVID-19: Updates and information

Only essential on-site activities may continue on campus, in line with Level 5 measures in place nationally in January 2021 in the National Framework for Living with COVID-19. Staff should work from home unless they are carrying out time-sensitive essential work that cannot be done at home

When should I self-isolate? 

You should self-isolate in the following instances: 
  1. If you have symptoms of COVID-19.
  2. While you await a test appointment and your test results, if you have symptoms of COVID-19.
  3. If you have had a positive test result for COVID-19, even if you have mild symptoms no symptoms.
If you are being tested as a close contact and you do not have symptoms of COVID-19, you should restrict your movements. You will only need to self-isolate if you develop symptoms of COVID-19.   

  • Stay at home, in a room with a window you can open.
  • Keep away from other people - especially older people or anyone with a long-term medical condition.
  • Phone your GP to see if you need a test for COVID-19 (coronavirus).
  • Use a different bathroom to others in your household, if possible.
  • Cover your coughs and sneezes using a tissue - clean your hands properly after.
  • Ask friends, family or delivery drivers to drop off food or supplies - if they stand back from the door, you can speak with them.
  • Wash your hands properly and often.
  • Use your own towel - do not share a towel with others.
  • Clean your room every day with a household cleaner or disinfectant.

    Full details here:

Am I immune if I have already contracted Covid-19? 

We spoke to Dr Eoin Mac Donncha, Medical Director, Student Health Unit and Dr Breda Smyth, Director of Public Health, HSE West, who told us what we can learn from the research and the recent outbreak among students in Galway in February 2021.

Watch Now

What can we learn from this semester's Covid-19 outbreak in Galway? 

Following the outbreak of COVID-19 among Galway students in February 2021, Dr Breda Smyth, Director of Public Health, HSE West, and Dr Eoin Mac Donncha, Medical Director, Student Health Unit, share their insights of how this outbreak came about and what we can all learn from this experience.

Watch Now



WHAT TO DO - If you are a close contact of a confirmed case of COVID-19

WHAT TO DO - If you have tested positive for COVID-19

Semester Dates for Academic Year 2020-21

Our Semester Dates guide has been revised to reflect a change to dates of Repeat Exams:

Repeat Exams August 2021 will take place from 9-19 August 2021.

International Students - Incoming and prospective 

Where can I find information about coming to NUI Galway?

Find out everything you need to know here 

Recent Updates - April 2021

Update for Staff and Students - Tuesday 4 May

Dear colleague,

I hope you enjoyed a restful holiday weekend.

Jump to:

National Covid-19 restrictions update

From 10 May…

  • Travel
  • Gatherings
  • Sport and Fitness

Space on Campus for Study and Sitting Exams

  • Sitting Online Exams on Campus
  • Study Spaces on Campus

Sharing Student Stories from Lockdown

A summer of staycations

Idir Dhá Thine Bhealtaine

This is the final week of a long and challenging academic year and I would like to start by saying thank you for seeing it through. Our entire university community – students and staff – deserve gratitude and great respect for the commitment, agility and resilience you have shown throughout the academic year to get this far. We wish our students every success as they complete their studies and prepare for exams.

We have also reached a significant moment in the calendar – passing Lá Bealtaine or May Day, which marks the start of summer according to the traditional calendar. It was a time of bonfires and gatherings in centuries past. While our country continues to fight the Covid pandemic, there are some sparks of hope this week with the announcement of the Government’s staged lifting of restrictions, the brighter days and longer evenings, and the completion of an extraordinary year in our university’s history.

1 May is also more recently recognised in Europe as Labour Day. We commend all those working for us and on our behalf at this time. Hopefully, the Covid pandemic – with all its challenges – will enhance our respect for work and for those who work in caring for us, serving us and protecting us through difficult times. Their value is clearer now more than ever.

National Covid-19 restrictions update

Last week the Government announced a roadmap of new public health measures for May and June 2021. We will keep our university community informed as we respond to the phased easing of some restrictions on campus. But in the meantime, please familiarise yourself with the national guidelines.


Travel: Travel between counties in Ireland will be permitted. Public transport will run at 50% capacity.

Gatherings: Indoor social visits will be permitted for those who are vaccinated only. For everyone else, restrictions on outdoor gatherings will be eased as follows:

  • Outdoor social visits, including in private gardens, will be permitted for a maximum of 3 households or 6 people from any number of households
  • Organised outdoor gatherings will be permitted for a maximum attendance of 15 people

Sport and Fitness:

  • Outdoor training will be permitted for adults in pods of a maximum of 15 people
  • Restrictions on gyms and indoor swimming pools will remain in place until June. In the meantime, the Kingfisher Club has extended its Free Fitness Club Digital Membership to all staff and students until the end of May 2021. Download the Kingfisher App today to access home workouts and guided fitness sessions.


Sitting Online Exams on Campus: Please note Friday, 7 May is the closing date for registering your interest in a space on-campus to sit your online examsThese supervised spaces are for students with scheduled online exams only. If you need a space with reliable wifi and away from the distractions of home, please indicate your exam dates and times using this form:

Study Spaces on Campus: Please note that the Library Seat & Equipment Booking system has changed from period-based bookings to open bookings. This provides students with greater flexibility as exams approach.

The change...

·         Eliminates cancellation email issues allowing students to book seats at any point in the day and check in up to 30 minutes after the start time

·         Gives students more flexibility in choosing when they will arrive at the library

·         Allows students to book a maximum of 8 hours per day and minimum of 1 hour

o    The max of 8 hours in the Library is the same amount of time as two periods, the previous booking limit

o    The 8 hours do not need to be consecutive

o    Students can also book unlimited time per day in any other study venue

Sharing Student Stories from Lockdown

At the end of this exceptional year, it is a great opportunity for you to reflect on how you’ve managed during this pandemic and the efforts you’ve made to keep your community safe. Despite all the lockdowns, so many of our students have been making the most of life and using their free time in a positive way. We believe that by sharing your stories, other students can take comfort that they’re not alone during this challenging time.

  • Instagram stories: See for yourself how students are sharing their stories through our Instagram channel @NUIGalway – and record and share your own. 
  • Prime Time students: Meanwhile a group of NUI Galway students shared their experience of university life in lockdown in a recent RTÉ Prime Time report. You can listen to their stories here.

summer of staycations

It is increasingly likely that our summer holidays will again be characterised by staycations and excursions within the island of Ireland. No matter where the destination is, all forms of tourism have some impact on the people and environment that we visit. With that in mind, Dr Kevin Lynch (Geography) drew together five tips to ensure your staycation is a responsible one. You can find out more on RTÉ Brainstorm.

Idir Dhá Thine Bhealtaine

There is a phrase in the Irish language pertaining to this time of year. Someone can be described as being ‘idir dhá thine Bhealtaine’. It translates literally as being ‘between two May Day fires’ but the better English language equivalent might be between a rock and a hard place, to be on the horns of a dilemma.

As we mark the feast of Bealtaine, it seems to me that our community and our society are collectively located between two different instincts: the caution of the past year and the optimism of the months to come. This brings its own sense of dilemma. Looking back, we recognise the devastation and disruption that this pandemic has brought to our families, our networks and our everyday life and freedom. At this point, as we look ahead, we have cause for hope. However, we also know that this optimism has been hard won and could be quickly lost.

Once again, we place our hope and confidence in each other and in the public health experts who are guiding our gradual emergence from lockdown – belief in each other and resolve in our own actions to continue to fight this deadly virus in our community.

Paula Meehan’s poem Crossing the Threshold brings together this dilemma of hope and the value of caring and of work, apposite of this May day in 2021. She recites her poem here.

Reflecting on her nieces who are nurses, she writes:

When I ask what they’d say to you of their lives now,

this: how unnatural to say goodbye

through windows, Facetime, Zoom,

the machines ticking out their cycles; how we find new ways

to hold and be held; how we deepen in mercy,

in kindness. And this is routine! All this is normal!

They step over the threshold, outer to inner, inner to outer,

they ward off the darkness, they are bringers of light

to this world — its dazzling confusions, its crystal certainties.

As we hopefully cross another threshold of this pandemic and of the academic year, we ‘open the curtains wide to the bright star of morning / after long night, between one breath and the next, / on a blackbird still praising the earth in her turning’.

Kind regards,


Professor Ciarán Ó hÓgartaigh

President, NUI Galway 

Update for Staff and Students - Tuesday 27 April

Dear all,

I hope you and those around you are keeping well.

Jump to:

Study and Exam Space on campus

  • Study spaces
  • NEW Hardiman Building Seminar Rooms
  • Exam spaces
  • Exam information

Incoming international students

Solidarity with our Indian students and staff

Closing out a challenging year

This is the penultimate week of the academic year and the fine, sunny weather is a welcome sign of the summer break to come. With the continuing disconnection and disruption of Covid-19, it is easy to lose focus. With the end of semester in sight, now is the time to renew our students’ commitment and concentration. The work they put into this final fortnight will pay off in the exams in May.

Study and Exam Space on campus

With just three weeks before exams commence for most students, we wish to remind you of study space provision on campus, and to encourage those students who need a space on campus to sit their online exams to register their interest now.

Study spaces: Individual study spaces are available in the Library (including Library PCs), the Library Reading Room and the Bailey Allen Hall throughout the week. Spaces must be reserved in advance. Please see the Library Seat & Equipment Booking system for availability and reservations.

NEW Hardiman Building Seminar Rooms: From today, you can book a study space in the Hardiman Building Seminar Rooms THB-G010 and THB-G011. These rooms are located across from the main entrance to the Library, so students will be close to campus facilities including An Bhialann and the SU Shop. You can reserve a space using the Library Seat & Equipment Booking system.

Exam spaces: During the exam period, we will be providing quiet, supervised space on campus for students to come with their laptops to sit scheduled exams. These spaces will be for students sitting scheduled online exams only and they will be required to show proof that they have a scheduled exam at that time.

If a student wishes to avail of this service, they should use this form - -  to indicate the time slots that they need, so that our team can reserve a space on campus for them. Closing date for exam space reservations: Friday 7 May.

Exam information: For up-to-date information on exam timetables, regulations and policies, visit:

Incoming international students

Following engagement at a sectoral level, the Department for Further and Higher Education, Research, Innovation and Science has confirmed that students arriving into Ireland who are fully vaccinated and have a negative PCR test will not need to enter mandatory hotel quarantine as long as the vaccination they have received is authorised for use in Ireland. Students can find out more specific information in the Covid-19 Exempted Traveller regulations, which came into effect on 17 April (available here). Our universities will continue to advocate collectively on behalf of our Irish and international students for the clarity and support you need as we plan for the academic year ahead.

Our university must continue to evolve to ensure that we remain a globally diverse and connected community, enabling engaging and enriching experiences of students and staff whether they are coming to Galway or leaving to explore the world. Despite all of the disruption caused by Covid-19, we must continue to plan for greater internationalisation, knowing that it has a positive impact on our community and on the impact we can make in and for the world. The Global Galway Project began a series of webinars today that will continue over the coming weeks to explore how we can all play a role in opening our university to world. Topics include: Why Internationalise?, Creating a Global Student Experience, and Excellence in Global Partnerships. Webinar information and registration here.


Solidarity with our Indian students and staff

While Covid cases remain relatively stable here in Galway, we look beyond our shores to the devastation caused in other parts of the world, most notably at this time in India. The figures and images reported from India in recent days are distressing, and the strain on the Indian health system is immense. Our thoughts now are with our Indian students and staff and the many Indian people working in our health service in Galway. We know that you are concerned for family and friends at home and that you are anxious about what the coming days and weeks will bring. Our International Office and Student Services continue to offer support to our students at this challenging time. See ‘Contacting Student Services and Supports’ on the Alerts web page.

Closing out a challenging year

This year, as we prepare for our end-of-year exams, the days of crowded exam halls seem like a distant memory. Most of our students will be sitting their exams online at home, away from the campus and the bustling corridors where last minute advice was shared and where post-exam analysis raised and dashed hopes of a good result. Despite our disconnection at this time, the upcoming exams are as significant to our current students as they ever were – an opportunity for them to apply all that they have learned during this exceptional academic year.

We have been using the phrase ‘hold firm’ in recent weeks to encourage everyone to remain steadfast in the fight against Covid-19, not to get distracted, to keep our eyes on the prize of eliminating the threat of the virus from our community – to make personal sacrifices for the greater good. Now, we ask our students to hold firm once again – this time for their own personal gain.

The work they put in now will help deliver on the prize of good grades, progression or graduation, the avoidance of repeat exams and the freedom that brings for a summer of relaxation and reflection. As the countdown to the end of semester begins we ask them to hold firm, remain steadfast, keep it lit, keep the faith, keep their eyes on the prize, make the personal sacrifices… This time it is for themselves, their potential and their dreams of the travel, work and opportunities to come.

Kind regards,


Professor Ciarán Ó hÓgartaigh

President, NUI Galway

Update for Staff and Students - Monday 19 April

I hope you and those around you are keeping well.

As we begin Week 10 of Semester 2, with just three weeks of teaching remaining, our thoughts turn to exams and the end of the academic year. Without doubt, it has been an exceptionally challenging year for us all and there are many things to take hope from today – including brighter evenings, warmer weather, expanded Covid testing and vaccination, and a fall in virus spread in our community.

Thank you

We note with great relief the sustained fall in virus cases in Galway and – notably – among our student community. This is due to the dedication and vigilance of you, our students and staff.

I would like to thank you most sincerely for continuing to adhere to the advice of our public health experts. While we must all continue to stay alert, it is important to acknowledge the personal sacrifices you have all made, as we all look forward to better days to come. Well done. Now, let’s keep going!

Studying and Sitting Exams on Campus

  • Reading Room: From tomorrow (Tuesday, 20 April), we are extending our on-campus study spaces to the Reading Room downstairs in the Hardiman Building. This provides supervised study space for an additional 25 students, with social distancing and virus control measures in place. You can reserve a place – along with all other available study spaces on campus – through the Library booking system.
  • Sitting Online Exams on Campus: We know from our students that not all of you have a suitable environment at home in which to sit your online exams. For some of you, your home environment has too many distractions or your wifi connection is unreliable.

During the exam period, we will be providing quiet, supervised space on campus for students to come with their laptops to sit scheduled exams. These spaces will have social distancing and virus control measures in place.

These spaces will be for students sitting scheduled online exams only and you will be required to show proof that you have a scheduled exam at that time.

If you wish to avail of this service, please use this form - -  to indicate the time slots that you need, so that our team can reserve a space on campus for you. Closing date for exam space reservations: Friday 7 May.

Exam information: For up-to-date information on exam timetables, regulations and policies, visit:

 Preparing for the next academic year

Throughout the pandemic, our research community has played a significant role in providing data, evidence and expertise in the fight against Covid-19. Our university community has contributed from multiple perspectives in addressing specific health challenges, innovating technology, studying human behaviour and debunking misinformation – reaching outwards and sharing their knowledge locally, nationally and internationally to beat the virus.

Our university has benefited hugely from the support of public health experts based in our city and region. HSE West and the Saolta Hospitals Group have shared data and advice with us that has helped us mitigate virus spread within our university community.

Today, I am pleased to say that we are yet again collaborating with the HSE and other universities on a programme of research to support students returning to campus for the next academic year. This research will provide important evidence for us in determining the best ways to ensure that we can open safely and confidently.

On Wednesday, RTÉ Radio 1 Drivetime spoke to Professor Charles Spillane (Ryan Institute) and some of our students about the impact of Covid-19 on higher education and the potential for Covid testing programmes to help reopen our campuses. We are looking forward to announcing more details on this important work over the coming weeks. But in the meantime, you can listen back here.

HEA Sexual Health study

Last week, the Higher Education Authority launched an important national survey to monitor the experiences of staff in relation to sexual violence and harassment. The anonymous data will help to inform national equality, diversity and inclusion planning processes. We want your input.

I would encourage all colleagues to take 10-15 minutes of their time to respond to this important survey at:

All-Staff Forums – Mark Your Diaries!

As the academic year draws to a close, we will be inviting colleagues to come together virtually for a number of all-staff webinars. This is your opportunity to get up-to-speed on recent news and initiatives, and join in the debate as we look to the months ahead.

  • Town Hall Meeting, Research & Innovation: 2pm on Friday 23 April

Vice-President for Research and Innovation, Professor Jim Livesey invites all NUI Galway staff involved in research to join him and a panel of speakers to engage in shared issues of interest, including the impact of Covid on our research community, review of research accounts, and the new Research and Innovation Strategy. See last week’s all-staff email from ‘VP Research’ for event details and link.

  • All-Staff Webinar: 11.30am on Tuesday 11 May

Our final All-Staff Webinar of this academic year is an opportunity for us to come together virtually to mark an exceptionally challenging year in our history. Our panel will update you on recent developments and look ahead to the academic year to come. We will send you more information and a link to attend closer to the date. For now, please mark this date in your diaries, and should you have an issue that you would like addressed at the webinar, please email no later than Friday 30 April.

Good luck!

Finally, some of our exams start earlier than others and today our Final Year Medicine students sit an important exam. We wish them the best of luck in their exams, and thank them most sincerely for the contribution they have made to our efforts – locally and nationally – to beat the virus, preserve life and support our health system over the past 14 months. We know now more than ever the value of those working in healthcare – our students, our graduates and our colleagues – and thank them once more most sincerely for their continuing efforts on our behalf, with us, for the public good.

Kind regards,


Professor Ciarán Ó hÓgartaigh

President, NUI Galway

Update for Staff and Students - Monday 12 April

Dear colleague,

I hope you had a safe and restful Easter break.

Jump to:

The view from the Covid frontline

Taking care of yourself

On-campus services

  • Extended Library study space opening hours
  • Exam spaces

Human Approach to Leadership

As we return to teaching this week, I would like to take the opportunity once more to thank all of you who make this possible, continuing to abide by the public health guidelines. When this pandemic started, I don’t think any of us anticipated that we would be so restricted in our movements for two Easter breaks and that we would need to make so many sacrifices to help keep our community safe. By holding firm and continuing to abide by the guidance, you are doing everything you can to get our campus, city, region and country – our world – back open as quickly as possible.

In the words of Deputy Chief Medical Officer and distinguished graduate, Dr Ronan Glynn: “There are many reasons for hope as we head into a new week. If we can maintain our progress, vaccines and basic public health measures will be our way out of this pandemic.”

The view from the Covid frontline

This week, we have messages from two of our Medicine students, Evan and Julia, who share their perspective from the frontline on why it is so important that we continue to abide by the guidelines. They also offer some great tips for self-care at this challenging time. Playing our part and staying positive & Practicing self-care to pull through the pandemic

 Taking care of yourself

Many of our students and staff are now preparing for a second year of online exams. Each one of us is grappling with a year spent so much online and all the many restrictions to our daily lives. If you or someone you know needs support, there are lots of services here to help.

On-campus services

As teaching resumes this week, so too do the limited on-campus services, including:

  • An Bhialann – takeaway and sit-in services
  • Students’ Union shop
  • On-campus study spaces in the Library and Bailey Allen Hall

Extended Library study space opening hours: The Library study spaces are now operating extended opening hours:

  • 8.30am-10pm, Monday-Friday
  • 8.30am-5.30pm, Saturdays
  • 10am-5.30pm, Sundays

Library booking slots on weekdays are divided into morning, afternoon and evening slots, and students can now book up to two slots per day.

Exam spaces: Study space in the Bailey Allen Hall will be available to students during exams. Students who wish to sit their exam in the Bailey Allen Hall can use the online system to book the space.

We will continue to monitor demand and open additional spaces, safely and adhering to the public health guidelines, if and when we can. One of the primary risks in this regard is the risk of congregating outside these spaces and we continue to ask all of our university community to avoid such risks.

More information about Library services and booking is available here.

‘Trust, kindness and empathy’ 

We are now beginning to consider how life will be as we emerge from the pandemic. Planning for next year’s academic year is underway and will be discussed by our Academic Council this month. We will keep you updated in that regard as these plans develop. As always, we will be guided by public health advice and by how we progress as a society and as a community in dealing with the virus. One can therefore be hopeful of facilitating a return to our campuses, no doubt different than before but a return nonetheless.

More generally, the world of work, ways of working in a context characterised by change, decalcified by Covid, is one of those areas being imagined and reimagined. Remote working, our use of technology and space, and the resultant working relationships between colleagues and students have been and will undoubtedly be different – and different than anticipated. We will be surprised again.

Traditionally, management has sometimes been seen as requiring command and control, leadership as being tough and unyielding. The pandemic rendered these approaches even more implausible and impossible than they were before.

For quite a while now, in research and in practice, more progressive approaches see good management as the setting of a purpose (starting with why) and allowing colleagues to find their own best way to achieve that purpose, within a strong framework of policies and guidance. This is particularly so for knowledge organisations, learning organisations, like ours.

As set out in a recent publication by the European Foundation for Management Development (EFMD) from their Future of Work Forum, there is an emerging literature in leadership that emphasises yet again the importance of those human ‘traits like resilience, agility, humility, authenticity, trust, empathy or even kindness. In the last year, these qualities have risen to the top of the pile. Indeed, even before the pandemic, there was growing evidence that these human factors were increasingly important to business success’.

I encourage colleagues and students to consider these thoughts on the future of work, the workplace (not necessarily any longer a particular place) to which we will return. They ‘provide some useful guidance for leaders who are facing this challenge. They point out practical ways to increase sustainability and run organisations with a sense of purpose.

‘They show how trustkindness and empathy are not just hollow words of intent but are built into everyday leadership actions.’

I would particularly emphasise the necessary pervasiveness of this latter point: trust, kindness and empathy are empty without being found in the lived experience of our university community every day. It is not enough to write them here, to advocate for them here: we all need the courage to exercise these aspects of our humanity every day for others. We all create the culture and the context in which we work together. Otherwise, it is an empty exhortation, sounding nice but not lived out.

There is a flipside. Trust also requires reciprocation. It allows us, expects us and therefore challenges us to be our best selves. The future of work.

Kind regards,


Professor Ciarán Ó hÓgartaigh

President, NUI Galway

Student Experiences of Covid-19

Our MSc Marketing Practice class have bravely shared their experience of Covid-19 and offer advice to stay safe

Important Contacts

Contacting your Programme Coordinator or College/School Office

  • Query about how your programme (course) is being delivered this semester? You should email your programme coordinator directly (see details below)

  • General enquiries about student administration, attendance, leave of absence, etc.? Please email or phone your College, School or Discipline Office.


  Find an email address for your Programme Coordinator here

  • College Office - general enquiries to
  • Location: Room 1019 (Tuesdays & Thursdays) and Room 2041 (Wednesdays) in the Arts Millennium Building
  • College Office Hours: Tuesday - Thursday, 10.30am - 12.30pm & 2.30pm - 4pm (during COVID-19)

The College Office deals primarily with student academic matters. Students contact us if they find they are struggling with their studies seeking advice, are unable to attend lectures/tutorials due to medical/personal circumstances or if they require extensions on assignments.


  Find an email address for your Programme Director here: College of Business, Public Policy and Law Programme Director contacts, Oct 2020

  • College Office - undergraduate student enquiries should be directed at School Offices below. All other College enquiries - / (091) 492988
  • J.E. Cairnes School of Business and Economics Office - general enquiries to / (091) 492612
  • School of Law Office - general enquiries to / (091) 492389
  • Shannon College Office - general enquiries to / (091) 497205


  Find an email address for your Programme Coordinator here


  Find an email address for your Programme Director and Coordinator here: College of Science & Engineering Programme Coordinators, Oct 2020

Our College Staff are here to support your academic journey and learning experience, as well as your mental health and welfare needs, throughout the COVID-19 restrictions. We encourage a virtual-first approach. Where essential and in support of your needs, our office staff are available to meet with you on a one-to-one basis in-person on campus, by prior appointment.

  • College Office hours (during Level 5 restrictions): 10am-2pm, Mon-Fri.

See below a list of our contact details / email addresses.

College Office - for general enquiries, student attendance and leave of absence, contact Olive Mills at / (091) 492182; for undergraduate affairs, contact / (091) 493700 or / (091) 493026

Contacting Student Services and Supports

  • Remote services: You can contact most student services via email or phone at this time. See full list of contacts below.

Jump to:


For updated information on the Academic Writing Centre click here


ACCESS CENTRE: remote service, contact via email / phone / MS Teams

Current registered full-time Mature Students:

HEAR / Access / FE Undergraduates

Please contact us with any concerns that you may have as we approach exam time.

Please be reassured that the access team are here to help where possible. Staff are still working remotely to ensure that students are assisted and supported where possible. We are not in a position to monitor voice messages and please be aware that staff have limited access to emails. We will respond to your query as soon as is possible. If you need to contact a member of staff urgently in the Access Centre, please email

Diploma in Foundation Studies Students SFD1 & SFD8

  • Details of virtual coffee mornings and contacts are available on your Announcements on Blackboard Collaborate.

Queries from Prospective Mature Students interested in Full-time Undergraduate Study:

  • Please email for a Zoom appointment or email for advice and information on applying for a full-time degree as a Mature Student. Mature Students Guide and Entrance assessment information at


ACCOMMODATION & WELFARE: remote service, contact via email / phone

  • The Accommodation and Welfare team assist you to find advice and support on accommodation and financial matters.
  • The staff will continue to support students remotely during normal working hours. To contact us in Accommodation and Welfare please click here.
  • We are available from Monday – Friday (10 am – 12.30 and 14.30 – 16.00)


CHAPLAINCY: remote service, contact via email / phone 

  • The Chaplaincy service offers pastoral care, welfare support and spiritual guidance to the students and staff of NUI Galway.
  • The Chaplaincy Service is available to support students and staff remotely during normal working hours and outside of working hours, when required. The Chaplaincy Office on 6 Distillery Road is closed at present. However, we are available to continue to meet students to deal with an urgent or emergency situation. We can be contacted as follows:

Fr Ben Hughes, Chaplain


T: 087 203 7538

Jimmy McGovern, Seas Suas Manager


T: 083 062 6898


CAREER DEVELOPMENT CENTRE: remote service via email / phone / MS Teams

The Career Development Centre aims to provide a quality career guidance and information service focused on facilitating and empowering you to manage your own career development and make effective career transition.

Staff from the Career Development Centre are available to talk to students via email and phone, and appointments are available via MS Teams. We recommend you contact us as follows: 

  • If you are a student (not on placement) log a query on Careers Connect and one of the team will get back to you
  • If you are a student on placement email your query to and your Placement Officer will respond
  • For general queries email
  • Register on Careers Connect to keep up-to-date on events including career, skills, Employability Award and Employer events


COUNSELLING: remote service, set up appointment via email

  • You can consult with a member of the NUI Galway counselling service for any issue. We provide skilled listeners who have experience dealing with all the challenges students encounter
  • NUI Galway Student Counselling is continuing to operate, remotely online or by phone.
  • For enquiries or to set up an online/phone assessment please email:
  • If you are in crisis or at serious risk of self-harm contact the following supports:

    • Your own GP or local A&E Emergency Department 
    • University Hospital Galway Emergency Department: (091) 544544  
    • The Samaritans: 116 123   
    • Pieta House: 1800 247 247  
    • Text 'NUIG' to 50808 to access 24/7 crisis text support: More info here 


DISABILITY SUPPORT SERVICE: remote service via email and MS Teams

Contact the Disability Support Service and access disability related support remotely via email and MS Teams.

•  If you are a student who is already registered with the Disability Support Service, you can email your Disability Advisor (as detailed on your LENS report)

•  If you are a student who is already registered with the Disability Support Service, and you require assistive technology support, you can email your Assistive Technology Officer

•  If you are a student who wishes to register with the Disability Support Service, you can complete our online registration form

•  For all other disability support related queries, please email  Please note that there may be delays in responding to emails, as we are receiving a high volume of emails at present. However, we will do all that we can to keep such delays to a minimum.


FEES OFFICE: remote service via email

The Fees Office reception desk is closed due to COVID-19 protective measures and we are working remotely.

For Fee information see or to contact us please email, including your CAO / NUI Galway student ID number


INTERNATIONAL OFFICE: remote service via email/phone

The International Office reception is currently closed due to COVID-19 protective measures.

Please find email and telephone contacts on the International Office website


ISS - INFORMATION SOLUTIONS AND SERVICES: remote service via email / phone / online ticketing system

ISS continue to support students and staff via all the usual channels:



Library Opening Hours

SOCIETIES OFFICE & SOCSBOX: remote service via email / phone

SocsBox Virtual Help Desk Monday – Thursday, 2pm - 5pm & 6pm - 8pm at

All society activity on campus is suspended until Áras na Mac Léinn reopens. However, Societies are running virtual events. The SocsBox is contactable by email:

Áras na Mac Léinn rooms, The Hub and Hub Central are currently closed.


STUDENT HEALTH UNIT: full services continue to be provided; telephone and/or face-to-face consultation appointments via online booking, with initial phone triage

  • Students are no longer permitted to enter the Student Health Unit without first contacting to arrange a prior appointment.
  • New patients must first register online here
  • Appointment requests can be completed online here
  • If you are experiencing symptoms or have a query relating to COVID-19, please read our COVID advice here
  • Repeat prescriptions can be requested online here
  • For any URGENT medical issues or concerns during daytime hours, please phone 091-492604 to speak directly to a member of reception staff
  • Services are provided from 9.15am to 4.30pm, Monday to Friday ONLY. For any Urgent/Emergency issues Out-of-Hours (OOH), please phone 091-492604 for details of out-of-hours arrangements.


STUDENT REGISTRY HELPDESK: remote service via email / phone

We are working remotely to assist students with Registration statements, Stamping of Forms, Address updates etc.

  • Student Registration Hotline: Contact us for all your registration queries at +353 91 493 999.
  • Email queries: Please email
  • Getting Forms Stamped: The stamping of forms is organised electronically. Please see how to submit forms for stamping here.

Virtual Events

Free Live Streaming Fitness Classes with Kingfisher: 

Kingfisher NUI Galway is offering all students and staff free access to all their Live Streaming Classes. They offer a wide range of classes from BodyAttack, HIIT Cardio, HIIT Strength and BodyBalance. Their classes are aimed at all levels of fitness and require no equipment. Take part in their wide range of live classes from the comfort of your own home by downloading the free Kingfisher app now from the Google Playstore or iTunes.

Check out all upcoming Virtual Events here