COVID-19: Updates and information

Only essential on-site activities may continue on campus, in line with Level 5 measures in place nationally in January 2021 in the National Framework for Living with COVID-19. Staff should work from home unless they are carrying out time-sensitive essential work that cannot be done at home

NEW - WHAT TO DO?

If you are a close contact of a confirmed case of COVID-19

If you have tested positive for COVID-19

Student Experiences of Covid-19

Our MSc Marketing Practice class have bravely shared their experience of Covid-19 and offer advice to stay safe

Recent Updates - January 2021

Student & Staff Update from University President as Week 2 of exams commence

18/01/2021

A chara,

I hope you are keeping safe and well.

Today marks the beginning of Week 2 of Exams. We hope that the first week went well and we wish our students every success as they continue with these important assessments. Don’t forget to review the exam tips and guidelines on the Examinations Office website and the supports available to you at this time on the Alerts webpage.

Today is also Blue Monday – the third Monday of January – which is regarded as the gloomiest day of the year due to a combination of post-Christmas blues, cold dark nights and the arrival of bills. This year, we have extra reason to feel anxious. We know that the evolution of the Covid-19 pandemic is alarming and stressful. It has been tough going for us all, and a particularly sad and challenging time for those whose health – or the health of loved ones – is directly impacted.

We want to encourage you to focus on your wellbeing at this fragile time and to reach out and use the many supports that are available to you. We will be lighting up the Quadrangle blue this evening in solidarity with everyone who is struggling with the challenges of life at this time. We hope this will serve as a symbol of light in these dark days.

 Jump to:

   Covid-19 – a national and personal crisis

   Keeping Yourself and Others Safe

   Student and Staff Supports

    • NUIG 50808 - Crisis Textline
    • Exam Stress Helplines
    • Online Student Services
    • Employee Assistance Service
    • NUI Galway Staff Blue Monday Webinars

  Solidarity with Survivors

Covid-19 – a national and personal crisis

Cases of Covid-19 remain stubbornly high across the country and news headlines continue to bring worrying statistics about the number of hospitalisations and deaths. Indeed, the past fortnight has seen as many cases of the virus than in the entire period preceding it. We can see the impact on our hospitals here in Galway, where many of our staff and students are assisting with the pressures caused by increased numbers of patients and gaps in personnel. We are very grateful to them for their continued care for our community.

While many of us may not have been directly impacted by Covid-19 earlier this year, sadly, this is no longer the case. More and more of us are seeing the impact of the virus on our own health, and in our families and communities. To those students and staff who are suffering at this time – with illness, anxiety, isolation and bereavement – we are here for you. Please ask your friends and colleagues in the university for support to help you through this difficult time. If you are aware of a classmate or colleague who has been distant in recent weeks, now is the time to check in with them to see how they’re doing.

 

Keeping Yourself and Others Safe

At this critical time, we ask all of our people to continue to observe the public health advice and Government guidelines.

  • Stay at home insofar as possible, limiting exercise to your immediate locality.
  • Reduce your contacts to the very minimum – every contact counts at this most worrying of times.
  • Act quickly on the first sign of symptoms – phone your GP or the Student Health Unit and follow their advice.
  • Adhere to the tried and tested methods of reducing virus spread – wash your hands, wear your face mask, maintain social distance and observe good respiratory etiquette.

 

Student and Staff Supports

NUIG 50808 - Crisis Textline: If you are experiencing a crisis of any kind, there is no need to suffer in silence. NUIG 50808 is a free and confidential 24/7 text response service available to all NUI Galway students or staff members experiencing a personal crisis, such as in your relationships or finances, through loneliness, bereavement, job loss, assault, high anxiety or low mood. By simply texting 'NUIG' to 50808 you will receive a reply within 5 minutes from a highly trained and motivated volunteer who will provide a warm listening ear and help you to find local supports and services. Your family and friends can also avail of this service by texting ‘Hello’ to 50808.

Exam Stress Helplines: If you experience unmanageable exam stress, please don’t suffer in silence. Our support staff are available to talk it through and offer help and guidance: 9am-7pm, Monday-Friday during the exam period (11-22 January).

  • Call: (091) 497999
  • Email: examstress@nuigalway.ie
  • International calls/texts: +353 89 4623763
  • Video calls: available by appointment

Online Student Services: Our Student Services – like Counselling, Accommodation and Welfare, the Student Health Unit and the Chaplaincy – continue to offer remote services at this time, via phone, email and MS Teams. See you can avail of the support of these caring professionals in the Important Contacts section of the Alerts page.

Employee Assistance Service: Our HR team would like to remind you of the range of wellbeing supports available to staff through our Employee Assistance Service. You can find more details about services like counselling, mental health support, and parenting, financial and legal advice on the Employee Wellbeing website.

NUI Galway Staff Blue Monday Webinars: Spectrum, our Employee Assistance Service (EAS) provider, have created a series of staff webinars for Blue Monday, which will go live on the Spectrum Wellbeing platform on Wednesday 20 January at 12.30pm. Visit the site to discover how to stay connected, hold onto hope and build resilience at this difficult time. If you are a first-time user of EAP, please sign up as a new user at https://NUIG.spectrum.life/login?org=0VohvkYk.

Solidarity with survivors

Last week saw the publication of the Report of the Mother and Baby Homes Commission. Amidst the current challenges of all else, this moment cannot go unmarked.

I struggle for words in the light of the anger and anguish so well-expressed by those so profoundly affected by that dark aspect of our history and its continuing effects. We are grateful to those many of our colleagues who, over the past week and earlier, found those words. More so, we are grateful to those survivors for their stories – the evidence – of their unimaginable experiences. They have for a long-time been trying to have their voices heard. I, for one, feel inadequate in the light of their testimony.

Institutions of society – our society – contributed to, more so, committed violations of human rights against the most vulnerable among us. As President Michael D Higgins has commented, last week’s report is “not a conclusion, but an indication of the further work that is required to bring to light a fuller understanding of what occurred”. That bringing to light, that fuller understanding, is our clear and present responsibility as a society and as a university. Our openness, our respect, our values, will be tested here.

As a university, as their university, we had and have a role in shaping society. As a place of research, we seek, preserve and disseminate truth where it may be found. As a place of reflection, we hold a mirror to our society and to ourselves. As a place of education, we should also build a bridge to a better society where we can, hopefully, be better and do better together. 

This is not therefore a conclusion. And, struggling for words, there has been here an appropriate inversion of power. The dignity and the words, and in many cases, the siren-call silences of those most affected has been power-full. We cede the space, this ground, to them. How we respond, how we atone, how we are a different place as a consequence, should be their choice. We look forward to working with them, to listening and to reflecting and to acting with them. A part of us and not apart from us, this time is theirs.

Kind regards,

Ciarán.

Professor Ciarán Ó hÓgartaigh

President, NUI Galway

 

Student & Staff Update from University President as Semester 1 exams commence

11/01/2021

A chara,

Happy New Year! I hope you are keeping safe and well.

In these extraordinary times, the mission of our university continues, albeit in changed and challenging circumstances. Today marks another significant milestone in our academic calendar as most of our students embark on their Semester 1 exams. These assessments, through necessity, will be held online over the next two weeks, supported once more by the commitment and agility of our students and our academic and support services staff.

I want to share my sincere best wishes to all students in their coming exams. The past semester has been like no other and I hope that you will have the opportunity to demonstrate all that you have learned since September. We are mindful that the exams are being undertaken in challenging circumstances and hope that you get the chance to shine that your work and knowledge deserves.

I also want to share my sincere gratitude to those staff and students who have worked hard to plan and prepare for this exam session and those who continue to provide essential supports and services to our students – be they administrative, technical or pastoral – to help them adapt to the online exam environment.

Staying Safe

Our healthcare system continues to be under extreme pressure nationally and locally. More and more members of our community have been infected by Covid-19. Our hearts go out to them and to our frontline, healthcare workers – many of them our colleagues, family and friends – who continue, now more than ever, now more than expected, to support others, vulnerable and in need of help. Thank you.

For all of us, our number one priority continues to be to protect ourselves and others by adhering to public health advice and Government guidelines. These make a difference and are clearly laid out in the Level 5 measures now in place nationally. Please continue to:

  • Minimise your contacts: We are asked to stay at home insofar as possible, only coming to campus to carry out time-sensitive essential work. Where interactions are essential, please continue to observe social distancing and use face coverings in shared spaces.
  • Observe good hygiene: It is as important as ever to wash our hands thoroughly and regularly and to cover any coughs or sneezes to prevent virus spread.
  • Act quickly on symptoms: Observe your own health – if you experience any of the Covid-19 symptoms call a GP or the Student Health Unit immediately and follow their advice closely.

Semester 1 Exams

We are here for our students and would therefore like to reiterate some information and advice from our colleagues in the Examinations Office reproduced below:

  • Timetable: Know the time and date of your online exams. Click here to view your timetable. If you think there are modules missing from your timetable or that there are additional modules there by mistake, please read the important information in the Semester 1 Exams E-Zine on the Examinations Office website.
  • Exam Preparation:For many of us, exams can be a stressful time. Help reduce the anxiety by putting these simple preparations in place:
    • Examination Station: Set up an appropriate exam station in your home/room – choose somewhere that is as comfortable and free of distractions as possible with good access to power and wifi. Eat and drink before the exam, have a bottle of water close to hand during the exam that can be closed to avoid any spillages.
    • Exam Spaces on Campus: A limited number of spaces are available in the Bailey Allen Hall for students who cannot take online exams from home. These spaces must be booked in advance online and students must bring proof of a scheduled exam at that time.
    • Computer & Software: Ensure you have the correct software required installed on your PC/Laptop e.g. Microsoft Office Word or Excel. Make sure that you have a well-working laptop/PC and that your internet connection is reliable.
    • Test Run & Passwords: Know how and where to access each exam and the procedures involved, like any typing, printing, scanning, etc. If you need to know passwords, make sure you have them to hand. In case you have any issues uploading documents, know who to contact straight away.
    • Know the guidelines! Make sure you know the guidelines and the format of the exam. The most basic of these is to know how long you have to complete the test. If you are allowed any additional materials like calculators, dictionaries, have them ready as well.
    • Disability Support: If you are registered with the Disability Support Service, please ensure that your Module Coordinator is aware of the exam accommodations you are entitled too, and that you have downloaded and tested any additional software you will be using for your online exams.
    • Prevent Disruption: Talk to your family members or housemate and let them know you have an online exam. Ask them to refrain from bandwidth-intensive services and noisy activities during this time. We all know how stressful exams can be – don’t be afraid to ask for special consideration at this time!
    • Look after yourself: Try to get plenty of rest in the lead-up and during the exam period. Keep in touch with friends, family and classmates too.
    • Essential contacts: Know who to contact if you’re having difficulty logging in, taking the exam or uploading the exam. Know their preferred method for you to get in touch with them on the day. Have their contact details close to hand.

Exam Stress Helplines

If you experience unmanageable exam stress, please don’t suffer in silence. Our support staff are available to talk it through and offer help and guidance: 9am-7pm, Monday-Friday during the exam period (11-22 January).

  • Call: (091) 497999
  • Email: examstress@nuigalway.ie
  • International calls/texts: +353 89 4623763
  • Video calls: available by appointment

Semester 2

Looking beyond exams, Semester 2 will commence for most students on 8 February. We continue to plan to commence Semester 2 of this academic year as we concluded Semester 1 – in other words, with the majority of teaching and learning delivered online/remotely, with the exception of essential on-site teaching and learning, i.e. lab-based and practical tuition. We will update you more on our plans and preparations in the weeks ahead.

Stay safe, stay positive, stay connected. We continue to face these challenges together and with our community’s health and safety as our priority.

To end this message and to start a new year

Sometimes, in these challenging times, there is nothing more to say, no more quotable quotes, and being there matters more. So for the moment and in the moment, please find here a message of solidarity as we come into a new year.  

Kind regards,

Ciarán.

Professor Ciarán Ó hÓgartaigh

President, NUI Galway

Exam Stress Helplines

Exam Spaces on Campus: limited bookings for scheduled online exams

Please be advised that a limited number of Exam Spaces will be available in the Bailey Allen Hall for students who have a scheduled online examination but who have technical or broadband difficulties and who require a wifi-enabled space on campus in order to complete their examination.

Please note that these spaces are available for those sitting scheduled online examinations only and are bookable for the duration of your exam only.

Spaces in the Bailey Allen Hall can be booked for time slots linked to the examination timetable at the following link: https://nuigalway.libcal.com/reserve/exams. The booking system is open for bookings for the duration of the Assessment Cycle.

When you attend for your scheduled slot, you will be asked to present a print-out or screen shot of your exam timetable to the Supervisor. If you do not have a scheduled exam you will be refused entry to the Bailey Allen Hall. Please bear in mind that the number of Exam Spaces available is limited and must be reserved for students with genuine difficulties in accessing their online assessment.

Students currently studying at the regional Medical Academies/clinical placement sites will also have access to a limited number of Exam Spaces on a pre-booked basis should they need them. Please contact your local Academy to make a booking.

The Bailey Allen Hall has been laid out to ensure social distancing. Each space has access to a power socket and wifi will be available via Eduroam. If you haven’t connected to the Eduroam network since September 2020, you will need to update your device in advance to ensure you can connect to the recently reconfigured Eduroam service. For more information, see here: www.nuigalway.ie/information-solutions-services/servicesforstaff/wifi/eduroam

It is critical that you adhere to public health advice if coming on campus to avail of a booked space, including leaving campus as quickly as possible as soon as your examination is concluded without stopping to talk to others, reducing your contacts to the smallest number possible, and observing the well-established public health protocols regarding face coverings, hand washing, social distancing and good respiratory hygiene. Students with Covid-19 symptoms or those who have been close contacts of a confirmed Covid-19 case must not come on campus.

Student & Staff Update from University President at the beginning of the year

05/01/2021

A chairde,

I hope you had a safe and restful break.

While the new year brings hope of vaccination and brighter days ahead, the holiday period has also seen a dramatic rise in the spread of Covid-19. It is a worrying time for us all and we would like to update you on the ongoing impact to our campus community.

Ireland is at Level 5

Covid-19 infection rates across Ireland are at an all-time high and the Government has introduced Level 5 measures nationally until 31 January. This will, yet again, have a significant impact on how we study, work, travel, shop, socialise, exercise and congregate. The Government guidelines state that Higher Education must remain primarily online with exemptions for essential on-site activities.

  • Teaching and Learning: As before, lab-based and practical tuition are categorised as essential on-site activities and, at this stage, we anticipate that these will continue on-campus when Semester 2 commences in February. However, given the dramatic change in the profile of the pandemic in Ireland and the resulting pressures on our health system in particular, we will continue to monitor public health advice and Government guidelines in the weeks ahead and provide you with more details on the planned modes of delivering teaching and learning in Semester 2 to ensure that they continue to be safe and appropriate in this new context.
  • Examinations: Exams and assessments are scheduled for most students (excluding First Year students) between 11-22 January. We continue to work to this schedule. All exams and assessments will be carried out remotely/online. Alternative arrangements will be put in place for the small number of planned on-campus assessments. Please continue to check your university email address and Blackboard message centre for updates on exams and assessments for your programme. We realise this is an important time for our students so please do keep in touch with us, with friends, with other members of your class. We are here to help: you can find a list of Important Contacts for your College, School and Programme on the Alerts page.
  • Library service and study space: The Library has reverted to ‘Click and Collect’ and ‘Scan and Deliver’ services only. The Click and Collect service will be available Monday, Wednesday and Friday from 9am-1pm. On-campus study spaces reserved through the Library booking system, including in the Bailey Allen Hall, are no longer available in the short term. This decision was made to protect our students and staff at this particularly worrying time in the pandemic’s evolution. We recognise the importance of study spaces for students and commit to reopening them as soon as public health circumstances allow. Keep up-to-date on Library services at: www.library.nuigalway.ie
  • Research: Essential on-site research activities may resume on campus. Given the gravity of the situation, however, we ask our research community to work from home unless you are carrying out time-sensitive essential work that cannot be done at home. All on-campus safety protocols remain in place.
  • Other university work, including office work, administration and professional support services: Please continue to work from home unless you are carrying out time-sensitive essential work that cannot be done at home.
  • Returning to campus: For those staff engaging in time-sensitive essential activities on campus, we remind you of the University’s Return to Campus protocol, which requests members of staff minimise their time on campus and to limit the number of contacts they have on campus. We also request that you schedule all contacts in adherence with public health advice and Government guidelines and that you maintain a log of those you meet either manually or via the HSE COVID-19 Contact Tracing App. This is particularly important at this time given the pressures on the HSE’s contact tracing system.

Stay safe – reduce your contacts, report your symptoms

As we confront this reinvigorated virus, only by adhering to the current public health advice do we do so together and show the sense of solidarity that will see us through. We know that our hospital system locally and nationally in under real pressure now. Therefore, now more than ever, as urged by our public health experts, please stay home and work from home unless you are carrying out essential work which cannot be done from home.

It is critical that we adhere to public health advice to dramatically reduce the spread of the virus. Please be aware of the impact of Level 5 measures on your life and movement, reduce your contacts to the smallest number possible, and observe the well-established public health protocols regarding face coverings, hand washing, social distancing and good respiratory hygiene.

Above all else, make sure that you act quickly on the first sign of symptoms. If you have a:

  • Fever (High temperature, of 38C or above)
  • Cough (this can be any kind of cough, not just dry)
  • Shortness of Breath/Breathing difficulties
  • Loss or change in your sense of Smell or Taste

please call a GP or the Student Health Unit immediately and follow their instructions.

The Student Health Unit re-opened yesterday (Monday, 4 January) and is providing services to students again, but by prior appointment only. Appointments for telephone/video and/or face-to-face consultations (where clinically necessary) are being provided via online booking. Students are not permitted to enter the Student Health Unit without first contacting to arrange a prior appointment.

  • New patients must first register online here
  • Appointment requests can be completed via this online form
  • If you are experiencing symptoms or have a query relating to Covid-19, please read the advice here
  • Repeat prescriptions can be requested via this online form
  • For any URGENT medical issues or concerns, including Covid-19 symptoms, during daytime hours, please phone 091-492604 to speak directly to a member of reception staff
  • The Student Health Unit service operates from 9.15am to 4.30pm, Monday to Friday only. For any Urgent/Emergency issues Out-of-Hours (OOH), please phone 091-492604 for details of OOH arrangements.

Crisis Textline

The New Year can be a very challenging time for many, and particularly in the current circumstances. You are not alone. If you experience a crisis of any kind at any time of the day or night, there is no need to suffer in silence – immediate support is available by texting 'NUIG' to 50808. You will receive a reply within 5 minutes from a highly trained and motivated volunteer who will provide a warm listening ear and signposting to local supports and services. Your family and friends can also avail of this service by texting ‘Hello’ to 50808.

At this worrying time…

…we look to each other for courage, comfort and hope. The turn of the year is traditionally a time of renewal and optimism around the world, in particular in the northern hemisphere where we can observe the days getting longer and brighter. These islands always marked the turn of the year with reflection and celebration, going back to pre-Christian times and including the great Celtic and Norse festivals. In Scotland, Hogmanay remains an important festival on the calendar.

In conclusion, I would like to share with you the words of Scottish poet and Makar, Jackie Kay, whose poem featured in Gàidhlig and English in Edinburgh’s wonderful Hogmanay light show last week (www.edinburghshogmanay.com):

A’ tarraing nan ràimh maill ac’ tro na neòil,

’S soraidh slàn air ràdh ri gach halò.

’S gach bliadhn’ ùr ag èigheach às ùr

’S gach bliadhn’ ùr a’ cuir aghaidh ri speur bàn

They pull their slow oars through the clouds;

And every old hello has become a goodbye.

And every new year makes a brand-new cry.

And every new year confronts an empty sky.

Challenging though its opening may be, I wish you all a happy and a healthy 2021.

Kind regards,

Ciarán.

Professor Ciarán Ó hÓgartaigh

President, NUI Galway

Parking Refund for Staff and Students

While some students and staff have returned to campus for essential activities, many others are only occasionally accessing the campus for important services or not coming on campus at all. To reflect these changes, the cost of on-campus parking is being reduced for the remainder of the academic year.  The cost of a parking permit for this academic year 2020/2021 will therefore be reduced by €20, from €55 to €35 for staff and from €50 to €30 for students.

For those of you who have already purchased a parking permit, you will be refunded the €20 euro by Apcoa to the card that you used. If you are a staff member that is paying through your salary, your deductions will cease when they reach €35 euro and you will not be charged anything further.

Important Contacts

Contacting your Programme Coordinator or College/School Office

  • Query about how your programme (course) is being delivered this semester? You should email your programme coordinator directly (see details below)

  • General enquiries about student administration, attendance, leave of absence, etc.? Please email or phone your College, School or Discipline Office.
  • In-person services: It is possible to book in-person meetings on campus for most College Offices. To do so, you must first make the request via the email / phone contacts below. Important: To avail of on-campus services, students will need to follow university health and safety guidelines in accessing campus, including wearing face coverings in shared spaces indoors.

COLLEGE OF ARTS, SOCIAL SCIENCES AND CELTIC STUDIES

  Find an email address for your Programme Coordinator here

  • College Office - general enquiries to collegearts@nuigalway.ie
  • Location: Room 1019 (Tuesdays & Thursdays) and Room 2041 (Wednesdays) in the Arts Millennium Building
  • College Office Hours: Tuesday - Thursday, 10.30am - 12.30pm & 2.30pm - 4pm (during COVID-19)

The College Office deals primarily with student academic matters. Students contact us if they find they are struggling with their studies seeking advice, are unable to attend lectures/tutorials due to medical/personal circumstances or if they require extensions on assignments.

 COLLEGE OF BUSINESS, PUBLIC POLICY AND LAW

  Find an email address for your Programme Director here: College of Business, Public Policy and Law Programme Director contacts, Oct 2020

  • College Office - undergraduate student enquiries should be directed at School Offices below. All other College enquiries - cbppl@nuigalway.ie / (091) 492988
  • J.E. Cairnes School of Business and Economics Office - general enquiries to business@nuigalway.ie / (091) 492612
  • School of Law Office - general enquiries to law@nuigalway.ie / (091) 492389
  • Shannon College Office - general enquiries to adrian.sylver@nuigalway.ie / (091) 497205

COLLEGE OF MEDICINE, NURSING AND HEALTH SCIENCES

  Find an email address for your Programme Coordinator here

COLLEGE OF SCIENCE AND ENGINEERING

  Find an email address for your Programme Director and Coordinator here: College of Science & Engineering Programme Coordinators, Oct 2020

Our College Staff are here to support your academic journey and learning experience, as well as your mental health and welfare needs, throughout the COVID-19 restrictions. We encourage a virtual-first approach. Where essential and in support of your needs, our office staff are available to meet with you on a one-to-one basis in-person on campus, by prior appointment.

  • College Office hours (during Level 5 restrictions): 10am-2pm, Mon-Fri.

See below a list of our contact details / email addresses.

College Office - for general enquiries, student attendance and leave of absence, contact Olive Mills at science-engineering@nuigalway.ie / (091) 492182; for undergraduate affairs, contact claire.mitchell@nuigalway.ie / (091) 493700 or olive.mcgrath@nuigalway.ie / (091) 493026

Contacting Student Services and Supports

  • Remote services: You can contact most student services via email or phone at this time. See full list of contacts below.
  • In-person services: It is possible to book in-person meetings on campus for many services. Students also have the opportunity to book private space on campus for remote appointments. To avail of these services, you must first make the request via the email / phone contacts below. Important: To avail of on-campus services, students will need to follow university health and safety guidelines in accessing campus, including wearing face coverings in shared spaces indoors.

Jump to:

ACADEMIC WRITING CENTRE:

For updated information on the Academic Writing Centre click here
 

 

ACCESS CENTRE: remote service, contact via email / phone / MS Teams

Current registered full-time Mature Students:

HEAR / Access / FE Undergraduates

Please contact us with any concerns that you may have as we approach exam time.

Please be reassured that the access team are here to help where possible. Staff are still working remotely to ensure that students are assisted and supported where possible. We are not in a position to monitor voice messages and please be aware that staff have limited access to emails. We will respond to your query as soon as is possible. If you need to contact a member of staff urgently in the Access Centre, please email access@nuigalway.ie

Diploma in Foundation Studies Students SFD1 & SFD8

  • Details of virtual coffee mornings and contacts are available on your Announcements on Blackboard Collaborate.

Queries from Prospective Mature Students interested in Full-time Undergraduate Study:

 

ACCOMMODATION & WELFARE: remote service, contact via email / phone

  • The Accommodation and Welfare team assist you to find advice and support on accommodation and financial matters.
  • The staff will continue to support students remotely during normal working hours. To contact us in Accommodation and Welfare please click here.
  • We are available from Monday – Friday (10 am – 12.30 and 14.30 – 16.00)

 

CHAPLAINCY: remote service, contact via email / phone 

  • The Chaplaincy service offers pastoral care, welfare support and spiritual guidance to the students and staff of NUI Galway.
  • The Chaplaincy Service is available to support students and staff remotely during normal working hours and outside of working hours, when required. The Chaplaincy Office on 6 Distillery Road is closed at present. However, we are available to continue to meet students to deal with an urgent or emergency situation. We can be contacted as follows:

Fr Ben Hughes, Chaplain

E: ben.hughes@nuigalway.ie

T: 087 203 7538

Jimmy McGovern, Seas Suas Manager

E: jimmy.mcgovern@nuigalway.ie

T: 083 062 6898

 

CAREER DEVELOPMENT CENTRE: remote service via email / phone / MS Teams

The Career Development Centre aims to provide a quality career guidance and information service focused on facilitating and empowering you to manage your own career development and make effective career transition.

Staff from the Career Development Centre are available to talk to students via email and phone, and appointments are available via MS Teams. We recommend you contact us as follows: 

  • If you are a student (not on placement) log a query on Careers Connect and one of the team will get back to you
  • If you are a student on placement email your query to placement@nuigalway.ie and your Placement Officer will respond
  • For general queries email careers@nuigalway.ie
  • Register on Careers Connect to keep up-to-date on events including career, skills, Employability Award and Employer events

 

COUNSELLING: remote service, set up appointment via email

  • You can consult with a member of the NUI Galway counselling service for any issue. We provide skilled listeners who have experience dealing with all the challenges students encounter
  • NUI Galway Student Counselling is continuing to operate, remotely online or by phone.
  • For enquiries or to set up an online/phone assessment please email: counselling@nuigalway.ie
  • If you are in crisis or at serious risk of self-harm contact the following supports:

    • Your own GP or local A&E Emergency Department 
    • University Hospital Galway Emergency Department: (091) 544544  
    • The Samaritans: 116 123   
    • Pieta House: 1800 247 247  
    • Text 'NUIG' to 50808 to access 24/7 crisis text support: More info here 

 

DISABILITY SUPPORT SERVICE: remote service via email and MS Teams

Contact the Disability Support Service and access disability related support remotely via email and MS Teams.

•  If you are a student who is already registered with the Disability Support Service, you can email your Disability Advisor (as detailed on your LENS report)

•  If you are a student who is already registered with the Disability Support Service, and you require assistive technology support, you can email your Assistive Technology Officer

•  If you are a student who wishes to register with the Disability Support Service, you can complete our online registration form

•  For all other disability support related queries, please email disabilityservice@nuigalway.ie.  Please note that there may be delays in responding to emails, as we are receiving a high volume of emails at present. However, we will do all that we can to keep such delays to a minimum.

 

FEES OFFICE: remote service via email

The Fees Office reception desk is closed due to COVID-19 protective measures and we are working remotely.

For Fee information see www.nuigalway.ie/fees or to contact us please email fees@nuigalway.ie, including your CAO / NUI Galway student ID number

 

INTERNATIONAL OFFICE: remote service via email/phone

The International Office reception is currently closed due to COVID-19 protective measures.

Please find email and telephone contacts on the International Office website

 

ISS - INFORMATION SOLUTIONS AND SERVICES: remote service via email / phone / online ticketing system

ISS continue to support students and staff via all the usual channels:

 

LIBRARY:

Library Opening Hours

SOCIETIES OFFICE & SOCSBOX: remote service via email / phone

SocsBox Virtual Help Desk Monday – Thursday, 2pm - 5pm & 6pm - 8pm at https://bit.ly/3cCWc2B

All society activity on campus is suspended until Áras na Mac Léinn reopens. However, Societies are running virtual events. The SocsBox is contactable by email:

Áras na Mac Léinn rooms, The Hub and Hub Central are currently closed.

 

STUDENT HEALTH UNIT: full services continue to be provided; telephone and/or face-to-face consultation appointments via online booking, with initial phone triage

  • Students are no longer permitted to enter the Student Health Unit without first contacting to arrange a prior appointment.
  • New patients must first register online here
  • Appointment requests can be completed online here
  • If you are experiencing symptoms or have a query relating to COVID-19, please read our COVID advice here
  • Repeat prescriptions can be requested online here
  • For any URGENT medical issues or concerns during daytime hours, please phone 091-492604 to speak directly to a member of reception staff
  • Services are provided from 9.15am to 4.30pm, Monday to Friday ONLY. For any Urgent/Emergency issues Out-of-Hours (OOH), please phone 091-492604 for details of out-of-hours arrangements.

 

STUDENT REGISTRY HELPDESK: remote service via email / phone

Our physical Front Desk is operating by appointment only . To make an appointment please click here Front Desk Booking Link

We are working remotely to assist students with Registration statements, Stamping of Forms, Address updates etc.

  • Student Registration Hotline: Contact us for all your registration queries at +353 91 493 999.
  • Email queries: Please email askregistry@nuigalway.ie
  • Getting Forms Stamped: The stamping of forms is organised electronically. Please see how to submit forms for stamping here.

Virtual Events

Free Live Streaming Fitness Classes with Kingfisher: 

Kingfisher NUI Galway is offering all students and staff free access to all their Live Streaming Classes. They offer a wide range of classes from BodyAttack, HIIT Cardio, HIIT Strength and BodyBalance. Their classes are aimed at all levels of fitness and require no equipment. Take part in their wide range of live classes from the comfort of your own home by downloading the free Kingfisher app now from the Google Playstore or iTunes.

Check out all upcoming Virtual Events here

Key Updates

We would like to draw the attention of our University community to the following updates

Teaching and Learning in the coming weeks

28 September 2020

While many of you were looking forward to returning to the classroom and lecture hall, due to the enhanced public health protection measures introduced by the Minister for Further and Higher Education, Research, Innovation and Science in September, our on-campus teaching for the coming weeks will be limited to lab-based and practical tuition only. This means that the indicative schedules and programme timetables shared with you in September are now no longer up-to-date and staff across our Schools and Colleges have amended student timetables accordingly. Please look out for emails from your School with up-to-date information.

College round-up:

(For students taking modules from more than one College, please note the information relating to each College).

College of Business, Public Policy and Law:

  • All teaching in the J.E. Cairnes School of Business and Economics is now online. Any labs that may necessitate on-campus presence will not begin before week 4.
  • The School of Law is currently finalising a revised timetable for all programmes for synchronous content online, which will be issued to students shortly.
  • Students in Shannon College of Hotel Management received a revised timetable on Friday evening, which commenced this morning.

College of Science and Engineering:

  • All planned on-campus lectures and tutorials will move online for the period the special measures apply.
  • For the most part, laboratory sessions and practicals will take place on-campus as planned. 
  • There may be some additional changes at programme level. In these circumstances, Heads of School or Programme Directors will advise students accordingly via Blackboard as soon as possible.

College of Arts, Social Sciences and Celtic Studies

  • Practice-based modules and instruction remain on campus, utilising PPE as originally planned. All other teaching will be online.
  • Communications with students are via Programme Directors.

College of Medicine, Nursing and Health Sciences

  • Practical tuition, which includes laboratory and clinical skills sessions, to continue on campus as scheduled. 
  • Programme Directors/Year Leads will contact students on any amendments arising from the new measures.

Online teaching and learning

Students in Second Year onwards will be familiar with using Blackboard and have experience of accessing online teaching and learning from the last academic year.

For First Years, the Blackboard virtual learning environment is a totally new experience for most of you. Blackboard gives you access to information about your programme, modules and timetables, enables you to view notes and video/audio recordings from lecturers, to participate in live online webinars, to log attendance at lectures, to contact your lecturers, and more.

If you are new to Blackboard - or if you need a refresher - check out our two Blackboard guides:

Library access

Library access may continue on a planned and regulated entry basis, again avoiding congregation risk. The James Hardiman Library remains open to users from 9am-5pm, Monday to Friday. Please note the need to reserve a seat in advance to gain admission, using the Seat Booking system. If you wish to borrow any books, please order these via the Click and Collect service. To request a journal article or book chapter and receive it electronically you can use the Scan and Deliver service. Please see here for further details of services, and if you have any queries, please address these to library@nuigalway.ie.

Attending on-campus classes

For those of you attending lab-based and practical teaching sessions on campus, please remember to observe the control measures in place to protect you and those around you.

View our quick COVID-19 toolkit here.

Adhering to Public Health Advice

  • Act immediately on symptoms: The single most important step we can take is to act quickly on the first sign of symptoms. Download the HSE COVID-19 Tracker app and assess your personal health. If you notice a high temperature (38°C or higher), a cough, difficulty breathing or a change in your sense of taste or smell, stay at home or isolate on campus. Call the Student Health Unit or your GP immediately, and follow the doctor’s instructions. Avail of a free COVID-19 test, if required, and continue to self-isolate until instructed otherwise.
  • Socialise safely and call out reckless behaviour: Given the seriousness of this pandemic, we won’t hesitate in dealing with any breaches of public health guidelines in line with our Student Code of Conduct (which has penalties up to and including expulsion). In other countries, we’ve seen universities close as parties broke guidelines and spread COVID-19. I know most of our community want to socialise safely, but given the health dangers of actions that go against the public health advice, we will be invoking the code of conduct for any breaches. 

Stay up-to-date

Please continue to keep up-to-date by:

  • Checking your @nuigalway.ie email account regularly
  • Logging into Blackboard regularly
  • Downloading the NUI Galway and HSE COVID Tracker apps
  • Checking the Alerts page for updates

If you have a question that is specific to your module, e.g. regarding timetables, you should firstly make contact with your module coordinator. If you are having trouble finding the right contact details, please contact your College or School through the contact details on their web pages.

 

Keeping our Community Safe: A message to all students from Dean of Students, Professor Michelle Millar (24 September 2020)

Dear student,

I’m writing to welcome you to the NUI Galway campus, during these most extraordinary and challenging times. Every year I remind you that our first priority is your health and wellbeing. After the last six months, this has never been clearer to us all. I want to assure you that we have been working hard all summer to reopen the campus safely. Keeping each other safe is our shared responsibility and, with this deadly virus on the rise again, we have to work together like never before to keep COVID-19 at bay.

WHAT WE'RE DOING

  • In line with public health guidelines, teaching spaces are being laid out and managed in order to safeguard the health of students and staff.
  • The library, campus sports facilities and most restaurants and social spaces will be open and operating under public health guidance.
  • Signage, directional arrows and one-way systems have been installed throughout campus buildings to support safe social distancing. Take a look at some of the new signage here.
  • Hand sanitisers have been installed throughout the campus and sanitising wipes are available in all teaching rooms for students and staff to sanitise hands and work stations before use.
  • Face coverings are being provided to all students and staff for use when indoors on campus. See the Students’ Union website for details on where, when and how to collect your masks.
  • With support from the Higher Education Authority, we’re enhancing mental health and wellbeing support for students and providing additional student counsellors this year. Our Counselling, Chaplaincy, Pastoral Care and Student Wellbeing supports will continue to help students who encounter difficulties throughout the academic year.
  • For all First Years, my colleagues are phoning you, to welcome and introduce you to the University. 
  • With support from the Government, a laptop loan scheme will help disadvantaged students access technology. Around 800 laptops will be loaned to students through the Access Centre. See more details here.
  • Any student who is registered to stay in University-owned student accommodation will be entitled to a refund if they decide not to proceed with their booking due to having less time on campus than originally planned.

 WHAT WE NEED YOU TO DO

  • Follow the public health guidelines. We’ve created a short video to outline the basics.

  • Act immediately on symptoms: The single most important step we can take is to act quickly on the first sign of symptoms. Download the HSE COVID-19 Tracker app and assess your personal health. If you notice a high temperature (38°C or higher), a cough, difficulty breathing or a change in your sense of taste or smell, stay at home or isolate on campus. Call the Student Health Unit or your GP immediately, and follow the doctor’s instructions. Avail of a free COVID-19 test, if required, and continue to self-isolate until instructed otherwise.
  • Socialise safely and call out reckless behaviour: Given the seriousness of this pandemic, we won’t hesitate in dealing with any breaches of public health guidelines in line with our Student Code of Conduct (which has penalties up to and including expulsion). In other countries, we’ve seen universities close as parties broke guidelines and spread COVID-19. I know most of our community want to socialise safely, but given the health dangers of actions that go against the public health advice, we will be invoking the code of conduct for any breaches.  

IMPORTANT RESOURCES FOR YOU

Download these apps:

  • HSE COVID-19 Tracker app – to help alert you and others of close contacts with confirmed COVID-19 cases.
  • NUI Galway app – to help stay up-to-date on University news and services, and to receive important alerts
  • Blackboard app – to access information on your programme, online teaching and learning aids, and to log your attendance at lectures

Know your supports:

  • Alerts page – where you will find up-to-date and reliable information on the changes to campus life and our response to COVID-19
  • Student Supports – where you will find information on how to access accommodation and financial supports, counselling, chaplaincy, wellbeing and pastoral care services, career guidance, disability supports and more
  • Student Health Unit – where you will find details on how to seek free and confidential health advice

You will receive more detailed information on how your lectures will operate from your School, and we are all working together to bring you the best campus experience possible.

Know that we are all in this together, and are here to support you throughout the year.

Best wishes,

Michelle.

Professor Michelle Millar, Dean of Students, NUI Galway

Take a look around campus (21 September 2020)

Explore the new signage and safety measures on campus, and see how staff are adapting to the changes.

 



Control Measures on Campus, inc face coverings, hygiene, cleaning, social distancing and apps

See information on the range of COVID-19 control measures on our Health, Hygiene and Travel page.