COVID-19: Updates and information

Only essential on-site activities may continue on campus, in line with Level 5 measures in place nationally in January 2021 in the National Framework for Living with COVID-19. Staff should work from home unless they are carrying out time-sensitive essential work that cannot be done at home

****NEW - When to self-isolate?****

 You should self-isolate in the following instances:

  1. If you have symptoms of COVID-19.
  2. While you await a test appointment and your test results, if you have symptoms of COVID-19.
  3. If you have had a positive test result for COVID-19, even if you have mild symptoms no symptoms.

If you are being tested as a close contact and you do not have symptoms of COVID-19, you should restrict your movements. You will only need to self-isolate if you develop symptoms of COVID-19. 


  • Stay at home, in a room with a window you can open.
  • Keep away from other people - especially older people or anyone with a long-term medical condition.
  • Phone your GP to see if you need a test for COVID-19 (coronavirus).
  • Use a different bathroom to others in your household, if possible.
  • Cover your coughs and sneezes using a tissue - clean your hands properly after.
  • Ask friends, family or delivery drivers to drop off food or supplies - if they stand back from the door, you can speak with them.
  • Wash your hands properly and often.
  • Use your own towel - do not share a towel with others.
  • Clean your room every day with a household cleaner or disinfectant.


Full details here:


WHAT TO DO - If you are a close contact of a confirmed case of COVID-19

WHAT TO DO - If you have tested positive for COVID-19

Semester Dates for Academic Year 2020-21

Our Semester Dates guide has been revised to reflect a change to dates of Repeat Exams:

Repeat Exams August 2021 will take place from 9-19 August 2021.

Student Experiences of Covid-19

Our MSc Marketing Practice class have bravely shared their experience of Covid-19 and offer advice to stay safe

Recent Updates - March 2021

Shared Frustration - Student/Staff update - Tuesday 03 March 

Dear colleague,

I hope you and your family are safe and well.

Jump to:

Shared Frustration

Reopening Study Spaces on Campus

  • Library Study Space

Opportunities to Connect

  • March Lunch Meetups
  • Marchathon Step Challenge
  • Seachtain na Gaeilge

Strength in Civility and Diversity

A University that Values Openness, Respect and Diversity

  • Combatting Sexual Violence
  • LGBT+ Support, Research and Advocacy
  • Traveller Ethnicity Day

Shared Frustration

Over the last week, I have received two strands of correspondence, both frustrating and upsetting, from our university community and our neighbours, those with whom we share society. Our students contact me expressing their frustration that study spaces are not open on campus, articulating the value of the Library and sharing the real challenges posed by the constricted space in which they study. I share this frustration and, this week, in line with the Government timetable as previously indicated, we are letting you know of the controlled reopening of study spaces on campus, balancing the health and safety of students and staff and the need for accessible study spaces for our students.

Our neighbours contacted me expressing their upset at what they see as activities by our students that do not respect the health and safety of the community at large. People who work in the health service, people who have lost friends and relations to Covid-19. I share their upset.

I was struck, for example, by one particularly heartfelt message from a local healthcare worker and campus user who shared their frustration with me last week on seeing groups congregating and socialising on campus grounds and which they agreed we could share:

“I work in the hospital and we have had a really awful six weeks. We have nowhere to sit down and have our breaks. We are exhausted and would long to see family and friends. To see public health guidelines [being flaunted] on NUIG property is a kick in the teeth.”

One might reasonably contemplate the connection between these two sources of real frustration and upset as we cautiously reopen additional spaces on campus. Limitations on campus reopening impact us all profoundly and collectively. Adherence to public health guidelines is the responsibility of us all, individually and collectively. Both are deeply frustrating implications of Covid-19, particularly to the extent that they impact on our choices in life.

We ask all of our community to consider the consequences of our individual behaviours on the people we encounter over the coming weeks.

We continue to urge all of our university community to adhere to the public health advice and, specifically, to avoid congregating. Flouting public health guidelines brings unnecessary risk to health and life, it shows disrespect, it frustrates our communities, it lengthens the lockdown measures and it disheartens the majority of people who are making sustained sacrifices to beat this deadly virus.

Reopening Study Spaces on Campus

We have been informed by Public Health West that the outbreak of Covid-19 that they had identified in the student community has been largely contained. While there were a small number of cases among our students last week, this was greatly reduced from previous weeks. This will come as a relief to us all and we thank most sincerely those colleagues in the Student Health Unit, Campus Residences, our Security Team, Student Services, and Buildings and Estates, as well as our community partners, Public Health West and the gardaí, who helped to manage the outbreak to the best of our ability. We recognise too the many many students who supported them through their advocacy and positive behaviours.

Today the University Management Team approved the controlled reopening of Library study space. This decision was taken following a review of case numbers in the community and under the conditions permitted during Level 5 measures as outlined by the Department of Further and Higher Education, Research, Innovation and Science. It brings us in line with most other universities in the country.

  • Library Study Space: Open 9am-5pm, Monday-Friday, from Monday 8 March to Thursday 1 April inclusive, at which time we will consult updated Government guidelines. As before, 135 study spaces will be available at 2-metre social distancing, with spaces reserved in advance via the LibCal booking system. There will be two available time slots – 9am-1pm and 1pm-5pm – of which users can book one slot per day. The successful control measures that were in place during Semester 1 will be implemented, including a requirement for appropriate use of PPE and cleaning protocols.

We will continue to monitor usage levels of the Library study space before considering the reopening of further study spaces on campus.

We will also continue to engage with Public Health West regarding prevalence of the virus in our community, and we will scale back or close facilities should we be advised to do so.

We also aim to open some limited catering facilities on campus for students and staff, initially on a takeaway basis only, to support the reopening of the Library study space. We will update our community on these plans in due course.

Opportunities to Connect

It is as important as ever to reach out to others, to connect, chat and collaborate through virtual events. Here are some opportunities to look out for in the coming days.

March Lunch Meetups: Our colleagues in Societies, Student Services, the Students’ Union, ALIVE and Clubs have come together to arrange a series of virtual lunchtime events for students in March. They take place 1pm-2pm, Monday-Thursday with each days focusing on a different College and a different year. Don’t miss this opportunity to meet students and staff in small groups in a fun relaxed atmosphere with games and opportunities to win prizes as well as find out about supports and opportunities. Additional information at:

Monday, 8 March – Thursday, 1 April

  • Monday: College of Arts, Social Sciences and Celtic Studies
  • Tuesday: College of Business, Public Policy and Law
  • Wednesday: College of Science and Engineering
  • Thursday: College of Medicine, Nursing and Health Sciences
  • Week 1, commencing 8 March: First Years
  • Week 2, commencing 15 March: Second Years (closed 17 March, doubled-up on 18 March)
  • Week 3, commencing 22 March: Third Years
  • Week 4, commencing 29 March: Fourth Years & Postgrads

Marchathon Step Challenge: Put a spring in your step this month by taking part in the Marchathon Step Challenge organised by the Students’ Union. Get your team of 3-6 people together now and register at: There are prizes for the most active teams and best team names, free live workout classes online, and all of your contributions will help worthy SU charities in Galway. More information about the challenge is available at: and you can contribute at:

Seachtain na Gaeilge: Yesterday marked the start of Seachtain na Gaeilge – a two-week long celebration of the Irish language in our community. Thousands of our students and staff can speak Irish and hundreds of us use the language every day in our lives. No matter what your level of Irish from beginner to fluent, the language can be a wonderful way to express yourself and interact with others. Check out some of the events being organised by the Students’ Union here

Strength in Civility and Diversity

A third strand of communication from students and staff to me this week has related to social media, our social media policy and the extent to which we provide a safe space for all our students and staff. Everybody should feel safe as part of the NUI Galway community and we will in accordance with the terms of our policies and procedures vindicate the rights of our students and staff to their rights to free speech and their good name. Respect is a value to which we are all committed. It is the greatest of our values and the minimum expectation of students and staff.

One might consider it advisable to avoid stepping in to a live debate. However, I am moved to do so as there are important points to make, in general, in this regard. 

Social media, and the internet more generally, has been a lifeline to many of us this past year, as we seek to replace physical meet-ups with virtual ones. We have delighted in reading each other’s daily updates, shared our concerns and anxieties, showed off our new lockdown hobbies, and sent our love and appreciation to family, friends, healthcare workers and others that we admire in our community.

Social media can be an unpleasant place too – one of aggression, confrontation, bad language and name calling. We have seen this across all sectors of society. Too often, the size of the audience, the speed with which we can communicate, the lure of anonymity and the desire to play to the crowd encourage a coarsening of discourse that can have harmful and negative effects.

From my earliest days of student debates in this University, back in the 1980s, I learned that the louder the voice the less persuasive the argument. In my experience, the more considered opinions are the more convincing ones. At this time of profound change in society, we would all do well to reconsider the strength of civility and diverse voices in public discourse.

In particular, your attention is drawn to our social media policy: The policy was updated in February 2020 in response to challenges at that time and attempts to balance the right to free speech and the right to safety and respect as a member of our university community, both profound rights which must be vindicated and which characterise the decency and values of any university and NUI Galway in particular.

We do not routinely monitor social media interactions of our community and are therefore normally reliant on inappropriate content or suspected breaches of our social media policy being brought to our attention. As and when appropriate under our policies, we must and will follow up on any and all such reports without fear or favour.

University that Values Openness, Respect and Diversity

Two of the core values that our community chose to guide our university strategy are Openness and Respect. As a learning institution and as a meeting place for people and ideas, these values can have a transformative impact on how we view the world around us – and impact it for the better.

Words matter and I urge all of our university community to take care of each other in that regard.  All members of our university community have a right to expression but, more importantly, self-expression and identity. This gives us strength as a place of learning and of living but, importantly, provides a safe place for us all to be our best selves.

Words are however empty without action.

Combatting Sexual Violence: On 1 March we launched “Start Here”, an 8-week social media campaign presented by NUI Galway’s Active* Consent, USI and Galway Rape Crisis Centre. This campaign empowers our students and staff with basic information to respond to disclosures of sexual violence and harassment.

“Start Here” furthers Minister Simon Harris’s call for the higher-education sector to tackle and take seriously sexual violence and harassment through direct action and engagement while continuously centralising the needs of survivors. The timing of this campaign launch also follows directly on Higher Education Institutions’ submission of Action Plans for the Consent Framework giving all those within our higher education institutions an immediately tangible and actionable call to action which can inform and engage staff and students around these issues.  

As President of NUI Galway, I am determined that these words will not be empty words and that we will use all the tools at our disposal to create a safe environment for our staff and our students. I encourage all those who see it or are subjected to it to disclose any inappropriate activity or language that undermines this determination through the appropriate channels.  Such disclosures will be listened to and acted upon appropriately.

Furthermore, I would like to share two recent updates putting making those values of Openness and Respect real in our lived experience as a community.

LGBT+ Support, Research and Advocacy: Last week, colleagues in our Health Promotion Research Centre launched a report into the lives of young LGBT+ people in Ireland. The ‘Connected, Respected, and Contributing to Their World’ report showed that LGBT+ adolescents were more likely to feel discriminated against based on their sexual orientation and that some LGBT+ groups were less likely to report high family support or having a caring adult whom they can trust. More info

Though the findings are alarming and dispiriting, they are sadly not surprising. On behalf of our wider university community, in case it needs reiterating, which it shouldn’t, I remind our LGBT+ students and staff that our university will continue to be a safe and welcoming place for you. You are as valued and as important as every other member of our university. We are better that we are all ourselves, our best selves. In a respectful and open community, discrimination against students and staff based on their sexuality is simply and firmly rejected by us all.

Traveller Ethnicity Day: Yesterday, we celebrated Traveller Ethnicity Day in the university with a series of high-profile virtual events organised by our Access Office. The programme included insights into Traveller culture, history and social issues today, and among the speakers were Minister Simon Harris and Senator Eileen Flynn. We are also better as a university because we have and have had members of the Travelling Community as our students, our colleagues and on our Governing Authority. We have much to learn. You can hear stories from some of our students from the Travelling community here

No one should feel threatened or unsafe in our community. Disrespectful and inappropriate behaviour or language has no place in our university or in our society.

Kind regards,


Professor Ciarán Ó hÓgartaigh

President, NUI Galway 

A call for Sense and Solidarity - Student/Staff update - Monday 22nd February

Dear colleague,

I hope you and your family are safe and well.

As we await a Government announcement later this week on the revised plan for Living with Covid, we can anticipate that many restrictions will remain in place for the weeks to come.

This has been a frustrating start of semester for us all. At the end of last semester, we contemplated the possibilities of doing more on campus than we had in Semester 1. We started Semester 2, however, doing less on campus and challenged once more to do more online. As we continue to plan for the weeks ahead, we ask for your continued understanding and patience as we continue to navigate this crisis together.

 Jump to:

 call for sense and solidarity

The number of Covid-19 cases in our student community is still far too high. This means that we are still not in a position to open study or other public spaces on campus. We are very conscious of the value of having study and other spaces on campus available for our students and staff and will therefore continue to review on-campus provision in the light of case numbers in the community and Government advice for the period beyond 5 March.

 While we thank the majority of students who continue to adhere to public health advice, we must reaffirm our value of respect – respect for evidence, respect for expertise, respect for others and respect for sustaining life.

 As we seek to eliminate the virus from our community in Galway and across the country, our distinguished graduate, Deputy Chief Medical Officer, Dr Ronan Glynn made a short and simple appeal to us all. We repeat his words here:

 “The ultimate and the strongest tool that we have is people's buy-in and people's willingness to protect themselves and their families at an individual level. If we lose that, nothing else will work.”

 As from the beginning, the power to beat this deadly virus rests in our collective efforts and spirit. We are asked to redouble our efforts to stand with the most vulnerable in society as we wait for the vaccination programme to take effect.

 Our University continues to engage with Public Health West, and we are most grateful for the proactive care of Dr Eoin Mac Donncha of our Student Health Unit and his colleagues and the direct and practical advice shared with us by Dr Breda Smyth, Director of Public Health Medicine, HSE West, and her colleagues. Most importantly, we reiterate her advice:

 “If you develop symptoms suggestive of Covid-19, such as cough, fever, shortness of breath, loss or change in sense of taste or smell, you should isolate in your room immediately and contact your GP or the Student Health Unit for further advice. All your household contacts should then restrict their movements.

 “Covid-19 is very variable, with some people experiencing severe symptoms, others experiencing mild symptoms and many experiencing no symptoms at all. Whether or not you have symptoms, you can still pass the virus on to others. I urge you to comply with basic public health advice:

 STAY HOME … [where you are]

  • Wash your hands; Wear a mask; Stay apart
  • Do not congregate
  • Do not go to work if you are a case or a close contact
  • Do not travel home to your parents and family if you are a case or a close contact”

 time of crisis

The word ‘crisis’ conjures in our minds a short and sudden moment of emergency. However, this pandemic has shown time and again that crisis can ebb and flow over time and manifest itself in many different ways. We can suffer medical crises, emotional crises, financial crises, among others. Please remember that whatever you are going through, there is help at hand.

 NUIG 50808 – Crisis Textline: If you are experiencing a crisis of any kind, there is no need to suffer in silence. NUIG 50808 is a free and confidential 24/7 text response service available to all NUI Galway students or staff members experiencing a personal crisis, such as in your relationships or finances, through loneliness, bereavement, job loss, assault, high anxiety or low mood. By simply texting 'NUIG' to 50808 you will receive a reply within 5 minutes from a highly trained and motivated volunteer who will provide a warm listening ear and help you to find local supports and services. Your family and friends can also avail of this service by texting ‘Hello’ to 50808.

 Online Student Services: Our Student Services – like Counselling, Accommodation and Welfare, the Student Health Unit and the Chaplaincy – continue to offer remote services at this time, via phone, email and MS Teams. See how you can avail of the support of these caring professionals in the Important Contacts section of the Alerts page.

 Employee Assistance Service: Our HR team would like to remind you of the range of wellbeing supports available to staff through our Employee Assistance Service. You can find more details about services like counselling, mental health support, and parenting, financial and legal advice on the Employee Wellbeing website.

 Financial Aid and Advice

The pandemic has impacted all aspects of society, including our work, income, spending and finances. For many of us, we have been sheltered from the greatest impacts through income protection and government supports, but for others – in particular for many of our students – the loss of part-time work has caused financial uncertainty and anxiety at this time.

 In providing financial support to our students, it is important to focus those limited resources on the most vulnerable and needy. To date, our Financial Aid Fund, Hardship Emergency Fund and Laptop Loans Scheme have been means-tested to ensure that they have the greatest impact on the most disadvantaged students. We would like to remind students that some of our Financial Aid Fund schemes are still open for application. The HEA has doubled its contribution to the University for EU students and the University has increased its contribution to these funds by an additional €100,000 to date, in order to assist International students who are experiencing financial distress caused by Covid-19. We would strongly encourage students experiencing financial difficulties to apply to the Hardship Emergency Fund.

 You can find out more about the Financial Aid Fund here:

 Our International Office continues to engage with our international student community on their needs at this time.

 As part of our Staff Wellbeing programme, Bank of Ireland is providing a range of 1:1 clinics and financial wellbeing webinars for NUI Galway staff over the coming weeks:

• 3 March, 12pm: Introduction to Financial Wellbeing Webinar

• 7 April: Financial Advice Clinics – 1:1 Virtual Appointments

• 5 May: Budgeting Webinar

• 2 Jun: Financial Advice Clinics – 1:1 Virtual Appointments

• 7 July, 12pm: Going Green for Financial Wellbeing Webinar

Look out for upcoming workshops in the An Dialann weekly listing.

 If you are interested in a 1:1 session, please email to arrange an appointment.

 International Mother Language Day

Yesterday marked UNESCO International Mother Language Day, an opportunity to reflect on the joy of using language, the importance of preserving linguistic heritage and the benefits of linguistic diversity.

 Our university is rightly proud of the unique role we play in promoting scholarship in the Irish language and serving our Irish-speaking communities through our Gaeltacht centres. Colleagues in the School of Languages, Literatures and Cultures help to develop passions and skills in many different languages, including French, Gaeilge, German, Italian and Spanish. We are among Ireland’s most international student and staff communities, located in Ireland’s most diverse city, and in normal times our canteens, hallways and campus echo with many different accents, dialects and languages as staff and students engage with each other in their mother tongue. In this time of isolation, we miss the colour that multilingualism can bring to life.


As Heinrich Böll, the German who wrote so fondly of his time in Ireland, has written (‘The Paris Review’, Spring 1983):

 Behind every word a whole world is hidden that must be imagined. Actually, every word has a great burden of memories, not only just of one person but of all mankind. Take a word such as bread, or war; take a word such as chair, or bed or Heaven. Behind every word is a whole world. I'm afraid that most people use words as something to throw away without sensing the burden that lies in a word.

 To mark the day in some small way, I would like to share this blessing with all of our students and staff:

 Sláinte chugaibh is beannachtaí oraibh. Wishing you all good health and blessings. Nous vous souhaitons une bonne santé et de bonnes affaires. Alles Gute, vor allem Gesundheit. Les deseamos mucha salud y bendiciones. 祝大家身体健康,万事如意!आप सभी के अच्छे स्वास्थ्य और आशीर्वाद की कामना.

 Once more into the breach

This has been a time that has left us wondering about community, communication and choice and about human nature, left with no more to say this week in concluding this message other than, to put it simply, please abide by the public health advice of our public health experts (above), people who know what they are talking about. Following this advice means that, to put it positively and in order of importance in life and for life, more people – our family, friends and members of our community – will stay alive and will stay well, our health service – our colleagues – will be better able to care for those who need care, and our society and our campuses and campus spaces will reopen more safely and, therefore, more quickly.

 We thank the vast majority of our university community who adhere to this reality.

 Kind regards,


 Professor Ciarán Ó hÓgartaigh

President, NUI Galway


Student/Staff update from University President - Monday, 15th February 2021

Dear colleague,

I hope you and your family are safe and well.

I hope that you have had a chance to reconnect with students and classmates over the past week, as we continue to settle back into Semester 2. In these strange times, it is more important than ever to connect with each other and to remind ourselves in our remoteness of the things that hold us together. We stay together by staying apart.

In recent days, as snow – flurries but snow nonetheless – came to the West of Ireland, there was a flurry too of photos and videos shared among friends and families. The simple pleasure of observing changes in the weather, rebirth in nature and the lengthening of the day brings us all a sense of shared experience and humanity. As we all continue to struggle with the ongoing restrictions to normal life, let us not forget to see the wonder in the everyday and to check in with friends and colleagues from time to time.

For far too many of us, we have also connected at this time through shared condolences on the loss of loved ones. Let us continue to honour those we have lost to Covid-19 in our community by redoubling our efforts to stop the virus from spreading.

Concern at Covid cases in Galway

The case numbers of Covid-19 in Galway remain stubbornly high with around 800 cases reported in the county in the past fortnight. Our colleagues in Public Health West have expressed concern that the numbers are not falling, despite the Level 5 restrictions in place. The circulation of the virus in our community is evidenced in deaths in families and care homes in the county. Public Health West have asked us all to remain vigilant and adhere to the public health guidelines at this critical time.

As we alerted over the weekend, the HSE’s Public Health West informed us of an outbreak of Covid-19 among students in Galway in recent days. A Public Health Risk Assessment had been undertaken and many close contacts of known cases were identified. While most of our students continue to observe the rules for the sake of their own health and that of their friends and families, there is worrying evidence of socialising between places of residence or households in breach of the public health advice. 

As before, we have consulted with Public Health West on the most effective and appropriate response and have implemented that advice, including communicating directly with the students potentially concerned.

Today we would like to reiterate:

  • Wash your hands
  • Wear a mask
  • Stay apart
  • Do not congregate
  • Practice Respiratory Etiquette
  • Download the Covid App

Further information on Covid-19 is available at: www.hpsc.ie and The HSE has a helpline for general queries related to Covid-19 at 1850 241850.

We urge all our university community to follow the current public health advice for the good of us all. Thank you to all those students and staff who continue to adhere to those guidelines in these challenging times. Thank you also to Dr Breda Smyth, Director of Public Health Medicine, HSE West and her colleagues for their continued advice and support to us, for the public good, and to all our colleagues most closely engaged with our response.

Bridging the digital divide

A new initiative supported by our Access Centre is seeking to provide laptops and computers to underprivileged families in our community. The #Tech2Students campaign aims to deliver more than 5,000 devices nationwide by encouraging businesses and individuals to donate money or unused devices. In partnership with Trinity College Dublin and Camara Ireland, the Access Centre has teamed up with our colleagues in Insight, the Galway City Partnership and Galway Chamber, as part of a drive to bridge the digital divide for post-primary school students.

Imelda Byrne, Head of our Access Centre, puts the campaign in perspective: “Remote learning is a challenge to all students, but in particular to those who have no access to a device. We are appealing to members of the public and businesses who are in a position to support this scheme to donate and to contribute to minimising the digital divide faced by thousands of young people.”

Find out more information, and see how you can help, at:

Recent Covid-19 Research News

  • How do we cope with life during Covid-19? A new study in the School of Psychology is seeking 1,000 participants to explore adult coping mechanisms during Covid-19. The study will explore the relationship between adverse events in people’s childhood and their coping styles during this enduring pandemic. To find out more about the study or to sign up as a participant, please click here.
  • Covid-19 and the GAA: A new study co-published by Dr Seán Crosson in the School of English and Creative Arts examines the impact of the pandemic on Gaelic Games in Ireland during the first lockdown. The study examines Covid-19’s impact through an analysis of the media discourses surrounding these sports, identifying the key themes that emerged at this very particular time in the sport’s history. Read more

Connecting through shared passions, hobbies and conversations

There are so many opportunities to connect with other students and staff through our calendar of virtual events. Many webinars, workshops and training sessions continue to be held online throughout the week. We have picked out a few highlights below, but you can see a full listing at

  • Wellbeing – Why not join in the online mindfulness shared practice, every Tuesday and Friday morning – 8:15am to 8:45am. They are open to all and are led by Dr Eva Flynn, our colleague in the Discipline of General Practice. Intrigued? More information and registration at  
  • Music – Arts in Action kicks off with a concert by Sharon Shannon on Wednesday at 1pm. Register for this free concert today by clicking here.
  • Singing – The popular sean-nós singing workshops hosted by our Centre for Irish Studies are back! Beginning Wednesday at 7pm, our Sean-nós Singer in Residence, Saileog Ní Cheannabháin, will share her music, knowledge and singing style with participants. Galway is renowned for its traditional singing tradition and this is your chance to learn a song from one of our most celebrated voices. The workshops are free and open to everyone – go on, give it a try! More information here
  • Art – Free online art classes: Marina Wild's art classes are starting again this week, via Zoom and free of charge this term. Limited places still available for Tuesdays 1-2pm, Tuesdays 4:30-5:45pm and Thursdays 1-2pm. Duration: Five weeks. To express your interest, contact making sure to indicate the day and time that suits you best.
  • Network – Our LGBT+ Staff Network will host a special webinar to coincide with their AGM on Thursday. Guest speakers include Dr Mary McAuliffe (UCD) and Dr Declan Coogan from our School of Political Science and Sociology. It’s open to all, so please come along – Zoom login details here

Podcasts, poetry, books and audiobooks: Seeking staff recommendations! Wellbeing will be one of the focuses of our All-Staff Webinar on 24 February. In advance, we would like you to share any podcast, poetry, book or audiobook recommendations you have for your colleagues at this time. With so much stress and screen-time at present, your recommendation for things to read and listen to might help other staff switch off and take their minds off the pandemic. Submit your recommendations here.


I mentioned at the beginning the coming of snow – flurries but snow nonetheless – last week. This reminded me of the Belfast poet Louis MacNiece’s ‘Snow’.

The room was suddenly rich and the great bay-window was

Spawning snow and pink roses against it

Soundlessly collateral and incompatible:

World is suddener than we fancy it.

World is crazier and more of it than we think,

Incorrigibly plural. I peel and portion

A tangerine and spit the pips and feel

The drunkenness of things being various.

And the fire flames with a bubbling sound for world

Is more spiteful and gay than one supposes—

On the tongue on the eyes on the ears in the palms of one's hands—

There is more than glass between the snow and the huge roses.

As a celebration of an ‘incorrigibly plural’ world, ‘of things being various’ is a very powerful phrase – and apposite at this time. There’s a sameness look to snow until you get into it and then it gets slippy, slushy and messy. And the longer it goes on, the slippier, the slushier and the messier it gets.

Many of us have a sense of the sameness of our limited routines right now. But for each of us, our routines are different. Our own experience of current restrictions may – and for many may not – have a sense of monotony across time but between people, our experiences are very different, various, incorrigibly plural. We are all challenged every day in profoundly different ways.

There are, for example, many of us – some who have contacted me over the last few months – who sometimes feel more lonely, more sad, when here and elsewhere we encourage connection. For many, technology does not enable connection or the way we are in the world does not facilitate contact. I encourage staff and students – those who find it easy and those who find it hard – to think about how we might this week and at this time make this life’s journey easier for us all. This demands us to question not how we would find it easier but how those with whom we journey would find it easier, maybe asking them in the first instance rather than thinking – well-intentioned though it may be – that our way –  the way, it may seem, of everybody else – is best.

I am also often reminded these days of one of those books that started what is called ‘The Quiet Movement’, Susan Cain’s Quiet: The Power of Introverts in a World That Can’t Stop Talking. In that best-selling book, in a world of flurry and of noise where being engaged and engaging is seen as a virtue, she challenges us as educators to see and seek out the value of those quiet students and as human beings to see the potential of reflection … and of quiet. See her 2012 TedTalk which she opens by remembering reading ‘as roaming around an adventureland inside your own mind’ (

Our world is crazier currently and more of it than we think.

 Kind regards,


Professor Ciarán Ó hÓgartaigh

President, NUI Galway

Parking Refund for Staff and Students

While some students and staff have returned to campus for essential activities, many others are only occasionally accessing the campus for important services or not coming on campus at all. To reflect these changes, the cost of on-campus parking is being reduced for the remainder of the academic year.  The cost of a parking permit for this academic year 2020/2021 will therefore be reduced by €20, from €55 to €35 for staff and from €50 to €30 for students.

For those of you who have already purchased a parking permit, you will be refunded the €20 euro by Apcoa to the card that you used. If you are a staff member that is paying through your salary, your deductions will cease when they reach €35 euro and you will not be charged anything further.

Important Contacts

Contacting your Programme Coordinator or College/School Office

  • Query about how your programme (course) is being delivered this semester? You should email your programme coordinator directly (see details below)

  • General enquiries about student administration, attendance, leave of absence, etc.? Please email or phone your College, School or Discipline Office.


  Find an email address for your Programme Coordinator here

  • College Office - general enquiries to
  • Location: Room 1019 (Tuesdays & Thursdays) and Room 2041 (Wednesdays) in the Arts Millennium Building
  • College Office Hours: Tuesday - Thursday, 10.30am - 12.30pm & 2.30pm - 4pm (during COVID-19)

The College Office deals primarily with student academic matters. Students contact us if they find they are struggling with their studies seeking advice, are unable to attend lectures/tutorials due to medical/personal circumstances or if they require extensions on assignments.


  Find an email address for your Programme Director here: College of Business, Public Policy and Law Programme Director contacts, Oct 2020

  • College Office - undergraduate student enquiries should be directed at School Offices below. All other College enquiries - / (091) 492988
  • J.E. Cairnes School of Business and Economics Office - general enquiries to / (091) 492612
  • School of Law Office - general enquiries to / (091) 492389
  • Shannon College Office - general enquiries to / (091) 497205


  Find an email address for your Programme Coordinator here


  Find an email address for your Programme Director and Coordinator here: College of Science & Engineering Programme Coordinators, Oct 2020

Our College Staff are here to support your academic journey and learning experience, as well as your mental health and welfare needs, throughout the COVID-19 restrictions. We encourage a virtual-first approach. Where essential and in support of your needs, our office staff are available to meet with you on a one-to-one basis in-person on campus, by prior appointment.

  • College Office hours (during Level 5 restrictions): 10am-2pm, Mon-Fri.

See below a list of our contact details / email addresses.

College Office - for general enquiries, student attendance and leave of absence, contact Olive Mills at / (091) 492182; for undergraduate affairs, contact / (091) 493700 or / (091) 493026

Contacting Student Services and Supports

  • Remote services: You can contact most student services via email or phone at this time. See full list of contacts below.

Jump to:


For updated information on the Academic Writing Centre click here


ACCESS CENTRE: remote service, contact via email / phone / MS Teams

Current registered full-time Mature Students:

HEAR / Access / FE Undergraduates

Please contact us with any concerns that you may have as we approach exam time.

Please be reassured that the access team are here to help where possible. Staff are still working remotely to ensure that students are assisted and supported where possible. We are not in a position to monitor voice messages and please be aware that staff have limited access to emails. We will respond to your query as soon as is possible. If you need to contact a member of staff urgently in the Access Centre, please email

Diploma in Foundation Studies Students SFD1 & SFD8

  • Details of virtual coffee mornings and contacts are available on your Announcements on Blackboard Collaborate.

Queries from Prospective Mature Students interested in Full-time Undergraduate Study:

  • Please email for a Zoom appointment or email for advice and information on applying for a full-time degree as a Mature Student. Mature Students Guide and Entrance assessment information at


ACCOMMODATION & WELFARE: remote service, contact via email / phone

  • The Accommodation and Welfare team assist you to find advice and support on accommodation and financial matters.
  • The staff will continue to support students remotely during normal working hours. To contact us in Accommodation and Welfare please click here.
  • We are available from Monday – Friday (10 am – 12.30 and 14.30 – 16.00)


CHAPLAINCY: remote service, contact via email / phone 

  • The Chaplaincy service offers pastoral care, welfare support and spiritual guidance to the students and staff of NUI Galway.
  • The Chaplaincy Service is available to support students and staff remotely during normal working hours and outside of working hours, when required. The Chaplaincy Office on 6 Distillery Road is closed at present. However, we are available to continue to meet students to deal with an urgent or emergency situation. We can be contacted as follows:

Fr Ben Hughes, Chaplain


T: 087 203 7538

Jimmy McGovern, Seas Suas Manager


T: 083 062 6898


CAREER DEVELOPMENT CENTRE: remote service via email / phone / MS Teams

The Career Development Centre aims to provide a quality career guidance and information service focused on facilitating and empowering you to manage your own career development and make effective career transition.

Staff from the Career Development Centre are available to talk to students via email and phone, and appointments are available via MS Teams. We recommend you contact us as follows: 

  • If you are a student (not on placement) log a query on Careers Connect and one of the team will get back to you
  • If you are a student on placement email your query to and your Placement Officer will respond
  • For general queries email
  • Register on Careers Connect to keep up-to-date on events including career, skills, Employability Award and Employer events


COUNSELLING: remote service, set up appointment via email

  • You can consult with a member of the NUI Galway counselling service for any issue. We provide skilled listeners who have experience dealing with all the challenges students encounter
  • NUI Galway Student Counselling is continuing to operate, remotely online or by phone.
  • For enquiries or to set up an online/phone assessment please email:
  • If you are in crisis or at serious risk of self-harm contact the following supports:

    • Your own GP or local A&E Emergency Department 
    • University Hospital Galway Emergency Department: (091) 544544  
    • The Samaritans: 116 123   
    • Pieta House: 1800 247 247  
    • Text 'NUIG' to 50808 to access 24/7 crisis text support: More info here 


DISABILITY SUPPORT SERVICE: remote service via email and MS Teams

Contact the Disability Support Service and access disability related support remotely via email and MS Teams.

•  If you are a student who is already registered with the Disability Support Service, you can email your Disability Advisor (as detailed on your LENS report)

•  If you are a student who is already registered with the Disability Support Service, and you require assistive technology support, you can email your Assistive Technology Officer

•  If you are a student who wishes to register with the Disability Support Service, you can complete our online registration form

•  For all other disability support related queries, please email  Please note that there may be delays in responding to emails, as we are receiving a high volume of emails at present. However, we will do all that we can to keep such delays to a minimum.


FEES OFFICE: remote service via email

The Fees Office reception desk is closed due to COVID-19 protective measures and we are working remotely.

For Fee information see or to contact us please email, including your CAO / NUI Galway student ID number


INTERNATIONAL OFFICE: remote service via email/phone

The International Office reception is currently closed due to COVID-19 protective measures.

Please find email and telephone contacts on the International Office website


ISS - INFORMATION SOLUTIONS AND SERVICES: remote service via email / phone / online ticketing system

ISS continue to support students and staff via all the usual channels:



Library Opening Hours

SOCIETIES OFFICE & SOCSBOX: remote service via email / phone

SocsBox Virtual Help Desk Monday – Thursday, 2pm - 5pm & 6pm - 8pm at

All society activity on campus is suspended until Áras na Mac Léinn reopens. However, Societies are running virtual events. The SocsBox is contactable by email:

Áras na Mac Léinn rooms, The Hub and Hub Central are currently closed.


STUDENT HEALTH UNIT: full services continue to be provided; telephone and/or face-to-face consultation appointments via online booking, with initial phone triage

  • Students are no longer permitted to enter the Student Health Unit without first contacting to arrange a prior appointment.
  • New patients must first register online here
  • Appointment requests can be completed online here
  • If you are experiencing symptoms or have a query relating to COVID-19, please read our COVID advice here
  • Repeat prescriptions can be requested online here
  • For any URGENT medical issues or concerns during daytime hours, please phone 091-492604 to speak directly to a member of reception staff
  • Services are provided from 9.15am to 4.30pm, Monday to Friday ONLY. For any Urgent/Emergency issues Out-of-Hours (OOH), please phone 091-492604 for details of out-of-hours arrangements.


STUDENT REGISTRY HELPDESK: remote service via email / phone

We are working remotely to assist students with Registration statements, Stamping of Forms, Address updates etc.

  • Student Registration Hotline: Contact us for all your registration queries at +353 91 493 999.
  • Email queries: Please email
  • Getting Forms Stamped: The stamping of forms is organised electronically. Please see how to submit forms for stamping here.

Virtual Events

Free Live Streaming Fitness Classes with Kingfisher: 

Kingfisher NUI Galway is offering all students and staff free access to all their Live Streaming Classes. They offer a wide range of classes from BodyAttack, HIIT Cardio, HIIT Strength and BodyBalance. Their classes are aimed at all levels of fitness and require no equipment. Take part in their wide range of live classes from the comfort of your own home by downloading the free Kingfisher app now from the Google Playstore or iTunes.

Check out all upcoming Virtual Events here