Frequently Asked Questions

Key information



  • Semester dates: For most students, Semester 1 teaching begins on Monday 28 September. See full list of dates here.
  • Indicative schedules: Find details of the balance of on-campus and online teaching and learning for Semester 1 here.

Travelling to NUI Galway

What do I need to do before I travel?

  • Government Guidlines: Familiarise yourself with all travel-specific public health guidelines related to your journey.  Full details available at  
  • Port of Entry Letter: Immigration officials at your port of arrival may request documentary evidence from you that you are required to physically attend the NUI Galway campus. You will need to have this in your possession on arrival in the event of an immigration official requesting it.  You should have received this letter in August from the university. If you did not receive this letter please contact straight away and a letter will be issued to you.
  • COVID-19 Passenger Locator Form: You must complete a COVID-19 Passenger Locator Form and present it to an immigration officer at your point of entry.  This form is available here.
  • NUI Galway Travel & Accommodation Form: Students must complete this mandatory form for NUI Galway to confirm their travel and accommodation arrangements. See more detail below on transport and accommodation options available.
  • Health & Symptom Questionnaire: All incoming students are required to complete an online symptom tracker for 14 days before departure for Ireland. Students who have symptoms or who have tested positive for COVID-19 should not travel to Ireland until they have been symptom-free for at least 14 days prior to departure. You will begin to receive this daily symptom tracker 14 days before you travel, based on the planned arrival date you have given us in the above-mentioned travel and accommodation form.
  • Sim Cards: You should order an Irish Sim card for your mobile phone and arrange for it to be waiting for you in the accommodation where you will spend the restricted movement period.
  • Please make sure to read the NUI Galway Complying with COVID-19 Public Health Measures Guide 

Arriving in Ireland & Galway: What facilities are in place for me?

Passengers travelling into Ireland from countries that are not on the green list will be required to restrict their movements for a period of 14 days. Learn more about what the restricted movement period means for you.

Transport to Galway: 

  • Please note that students arriving in Ireland from overseas countries must not use public transport for their 14 days of restricted movement. 
  • Transport will be provided to bring students from Dublin Airport to Galway.  In order to avail of this, you must complete this mandatory form, which includes details of your travel to Ireland and your subsequent accommodation plans for the restricted movement period. NUI Galway will communicate with you in advance your travels to confirm details of your transportation arrangement.
  • Arrangements will be made for students arriving at other ports: please provide your travel details on the mandatory form and we will contact you.


  • To facilitate your compliance with these public health guidelines, the University requires you to use accommodation, which has been specifically selected to ensure that it meets the requirements for restricted movement.
  • Students are permitted to source alternative accommodation for the restricted movement period.

Please note that our Campus accommodation has now closed for bookings for the restricted movement period.

You will need to source alternative accommodation in which to spend the restricted movement period. You must have this accommodation booked in advance of your travels, and are required to provide this information in both the COVID-19 Passenger Declaration form, and at the mandatory form for NUI Galway’s reference. 

If you do not have accommodation already arranged for the academic year that is suitable for restricted movement, you will need to make alternative arrangements.

NUI Galway has been in touch with a number of alternative accommodation providers that you may like to book with if you don’t have accommodation sourced for this period already.

Click here NUI Galway - Agreed Hotel Offers for Restricted Movement for more information including contact information, price, meals available, booking process, and the proximity of each hotel to the NUI Galway campus. 

Accommodation for the academic year

If you haven’t booked accommodation for the restricted movement period or the full academic year, our Accommodation Office will be able to assist you:

  • If you have already booked accommodation and catering in Goldcrest Village or Corrib Village for your restricted movement period and have queries, please contact
  • For transportation queries, please contact
  • For queries on student accommodation for the academic year, please contact or visit
  • For all other queries, please visit the International Office Contact Us Page for more information on who to direct your query towards.

Arrived in Ireland and Feeling Unwell – What to do

In the event that you should become ill while in restricted movement or thereafter, you should contact the local health unit on campus or out of hours doctor services. Please ensure you isolate your movement. If experiencing breathing difficulties, or seriously ill, you should call an ambulance immediately (dial 911). 

The Student Health Unit ((091) 492604) is providing a service to all full-time registered students as normal, though with the majority of consultations at present still being undertaken remotely, as per public health/ICGP infection prevention & control practice management recommendations.  The Student Health Unit does not provide housecall visits as part of its service.  The current 'outside term-time' opening hours are: 09.30-16.30, Monday to Friday.

Outside of these hours, please continue to contact the Student Health Unit ((091) 492604) and you will receive more information on the appropriate point of contact.

Contact numbers for both are below as well as some additional emergency numbers.

Local Medical Service Contact Information



University Health Unit

(091) 492604

University Hospital Galway

091 524222


091 747710

Other Contact Numbers:


Reception, Residences

091 527112

Millstreet Garda Station (Police station)

091 538000

University Late Night Pharmacy

091 520115

Click here for more information on Health and Travel.

Mobile Sim Cards

Sim Cards: You should order an Irish Sim Card for your mobile phone and arrange for it to be waiting for you in the accommodation where you will spend the restricted movement period. You will require an Irish number to be contactable by Irish Health Services should you begin to experience COVID-19 symptoms and require a COVID-19 test. Please see information in the point above about what to do if you begin to feel unwell.

If you wish to use your existing phone, please ensure that it is unlocked and is compatible to accept an international SIM card. Your current network provider can provide you with your unlocking code. Your phone may be unlocked already; you can check this by putting in a different SIM card to your current network to see if it works.

Several mobile phone service providers in Ireland offer a range of monthly plans. Sim cards can be ordered online and will be sent in the post. By topping up mobile credit each month, students can avail of unlimited data and texts with certain mobile phone companies. See the links below for current promotions and call allowances. 

3 Mobile


Tesco Mobile

On-Campus Accommodation

Are all on-campus rooms single occupancy?

 Twin rooms are available for students who are willing to share.

What happens if I am unable to start my course in NUI Galway due to Covid-19 travel restrictions?

If you are unable to start University due to a Government-imposed travel ban in place in either your home country or here in Ireland and you have already booked accommodation with us, Campus Living will refund any deposit less an administration charge and refund any rent paid.

What happens if NUI Galway’s academic year dates change due to Covid-19 restrictions?

If the NUI Galway’s academic year dates change as a result of Covid-19, Campus Living will be flexible. Licence agreement dates will be changed to reflect any changes in 2020/2021 academic year and rent will only be charged on a pro rata basis for the revised dates.

Following your stay, for students who have not pre-booked accommodation, there is a wide choice of private off-campus accommodation available and all of the details are listed on NUI Galway Accommodation Office.

NUI Galway Complying with COVID-19 Public Health Measures Guide

MANDATORY: All students must review the NUI Galway Complying with COVID-19 Public Health Measures Guide. 

National report: Irish University Help Fight the COVID-19 Pandemic

Ireland's universities are playing a vital role in our country's response to the COVID-19 emergency. Through targeted research, volunteering and redeployment, and the sharing of expertise, data and facilities, our universities are delivering life-changing impacts at home and abroad.

Our Research & Innovation Office at NUI Galway has developed a website highlighting the wide range of positive impacts our university is having.

The Irish Universities Association has published a report highlighting the wide range of positive impacts our universities are having.

 For more information, you can also visit NUI Galway Alert.

Covid 19


  • Undergraduate Prospectus 2021

    Undergraduate Prospectus 2021 PDF (14.6 MB)

  • Postgraduate Prospectus 2021

    Postgraduate Prospectus 2021 PDF (11.3MB)