P2P FAQ

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What is P2P?

Why is the University introducing P2P?

Where can I get assistance/support?

Who are the current P2P Suppliers?

Is there any change to the booking process?

Who needs to approve an eInvoice/Credit Notes?

How do I access the service?

Can an approver appoint a nominee/substitute to approve eInvoices/Credit Notes?

Who needs to approve an eInvoice/Credit Notes?

What if the Booker and Budget Holder are the same person?

Do I need a Purchase Order?

What to do if the invoice or charge on the invoice is in dispute?

Can I print or email an eInvoice/Credit Note?

What can I do if the Cost Centre is not correct on the eInvoice/Credit Note?

What can I do if the eInvoice/Credit Note expense code is Travel and Subsistence (Expense Code - 3170) instead of Triennial Travel Grant (Expense Code - 3171)?

How can I view/print/save an eInvoice/Credit Note after it has been approved for payment?

What alert/notification will I get as a Traveller/Booker/Budget Holder/Nominee?

If notifications are getting delivered to my Junk email folder, what do I do?

How will I know if I have received a Credit Note to approve?

What can I do if I am unable to view the eInvoice/Credit Note image and get the message ‘Internet Explorer was not able to open this Internet site……’?

What can I do if I cannot view the eInvoice/Credit Note image and get a ‘HTTP Status 403’ error message?