External (E) account

Available to users on campus who have a legitimate requirement for access to email/computer resources and have no NUI Galway staff ID number. It is not appropriate for anyone awaiting a staff ID number - please refer to  advice for new staff

The account allows access to:

To request an account, the Head of School or Unit can log on to the Service Desk Ticketing System and create a ticket under the following category.  Request E account

 Please provide all the requested information. Note in the absence of the Head of School or Unit a permanent member of staff can log the ticket with an approval email from the Head of School or Unit .

Please note the following regarding External (E) accounts:

  • It is the responsibility of the Head of School or Unit to notify ISS when an External (E) Account is no longer required.
  • External (E) Accounts may be reopened should the user person be redeployed within NUI Galway.
  • External (E) Accounts remain accessible up to the End Date supplied on the E Account or on the annual renewal date of 30th June.
  • An External (E) Accounts is only for users who are not on / or going on to the NUI, Galway payroll system.
  • An External (E) Account is not available to students (including temporary visiting students from other institutions).
  • The External (E) Account ID & Email Address remains with the User should they return or be re-deployed within NUI Galway.

Renewal and extension of E accounts

The head of school or unit authorisation is required to renew or extend an E account. Please log a ticket in the Service Desk under the following request type

Renew e accounts 

With in this ticket  please attach an authorisation email from the HoS or unit.