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Welcome to Microsoft 365. Let's get started.

Microsoft 365 is a bundle that includes Office 365 and windows licensing, it is available to all NUI Galway staff and registered students.
To access Office 365 applications go to https://portal.office.com/Home 

Students log in using their NUI Galway email address and Campus Account password.

Staff members log in using their staff ID followed by @nuigalway.ie (e.g. 0123456s@nuigalway.ie) and Campus Account password.

If you cannot login please go to CASS, click "Forgot Password?" answer your challenge questions and reset your Campus Account password. If you are still having issues access StudentMail contact the Service Desk.

There are three ways of using the Office applications: Downloading Office to your desktop or laptop, using Office 365 online, or installing the Office Apps to your smartphone or tablet.
NOTE: If you have a trial version of Office on your computer you should uninstall it before installing Office.

Important: Once you are no longer registered as a student, or are no longer employed by the university, access to Office 365 will cease.  This includes any copies of Office that you have downloaded under your University credentials to your devices and access to OneDrive. You should backup any data you have stored on OneDrive before you finish here in NUI Galway.

Known Issues

You've tried to sign in too many times
You've tried to sign in too many times with an incorrect email address or password. To resolve this issue, use one of the following methods:

  1. Wait 15 minutes, and then try again.
  2. If you do not know your email address, go to: CASS
  3. If you do not know your password, contact the Service Desk and request a password reset.
  4. If you are signing in by using an incorrect password on a mobile device, update your password to the correct password on the mobile device. 

The URL HTTP://studentmail.nuigalway.ie/ does not bring me to the Office 365 Login Page.

  1. Clear your browser’s cache
  2. Restart browser
  3. Now go to studentmail.nuigalway.ie and login using your email address and password.

Using Firefox the send button Disappears

Workaround - Full screen Firefox ( Windows press F11 key / MAC press F key) when you need to send an email, and the send button will display.

Is your Device ready for Office 365?

Windows Users  if you have Office 2013 installed, you are ready to go. ISS would advise for both versions to install the latest Windows Updates for Office also to ensure you have the most up to date security updates.

Apple Mac Users must have at least version 14.4.8 installed. To update please see our instructions here. Note that Microsoft updates Office often so it is likely that you may be offered an update that is higher than version 14.4.8. If offered this, simply install this higher update.

Users of Multiple Devices such as a laptop or Macbook should ensure that the software is up to date on these additional devices also.