Service Desk Ticketing System F.A.Q.


What is the Service Desk Ticketing System

Access the Service Desk Ticketing System

Features of the Service Desk Ticketing System

Help Request

Student Ticket Categories

Staff Ticket Categories

Completing a Ticket

Importance of NUI Galway email address

What happens to your request once you have submitted it?

How often will you receive ticket update notification?

Technical Information